MBA应用书信资料

1、 Letter of Thanks感谢信Sample 1Directions: You have just come back from the US as a member of a Sino-American cultural exchange program. Write a letter to your American collegue to 1)express your thanks for his/her warm reception;2)welcome him/her to visit China in due courseYou should write about 100

2、words on ANSWER SHEET 2.Do not sing your own name at the end of the letteer. Use “Zang Wei”instead.Do not write your address.背景：刚从美国完成交流项目回来任务：给美国同事写感谢信要点：感谢热情款待，邀请对方来中国格式：私人书信语言：稍正式（同事关系），较客气字数：100左右（通过增加细节，是内容丰满，达到字数要求）Sample 1 Oct. 21, 2012Dear Danny,I would like to convey my hearfelt thanks to y

3、ou for your kind reception during our exchange program in the USA. Your considerate arrangement and generous entertainment helped us to know much about American culture in our short stay. It is also a great pleasure to make friends with you and your colleagues.As we memtioned in our chat, I do hope

4、that you will visit China one day, so thay I couls have the opportunity to repay your knidness and refresh our friendship. I will show you around my city, and you will certainly have a good memory after seeing it.Please give my best regards to your family and your colleagues!Sincerely yours,Zhang We

5、i感谢信包含：-开头要有表示感谢的语句-具体细节：要感谢的是什么，表示真诚(目的不同，可以加入其他相关细节，但不要过多)-结尾表述积极、真挚（祝健康、一切顺利；问候某人；期望再见等）Sample 2You have visited an American company B&G . Write a thank-you letter for arrangement for the visit and and express your hope for further cooperation.背景：刚从美国公司访问回来任务：给美国商业伙伴写感谢信要点：感谢热情款待，邀请对方来中国格式：私人

6、书信，代表公司语言：正式（商业伙伴关系），客气字数：100左右 Oct. 11, 2012Dear Mr. Park:I am pleased to take this opportunity to send you and your associates a message of deep thanks for the cordial reception and hospitality extended to us during our stay in your company. We all believe that this visit is very fruitful and we a

7、re confident that this visit will be helpful to the further strenthening of our business cooperation.We do hope that you will give us, on an early occasion, an opportunity to reciprocate your hospitality by visiting us as our guest. My associates and I would be delighted to entertain you in the near

8、 future. Both sides could examine further how we will work together more closely in order to expand business between us.Meanwhile, we wish you good health and every success in your work.Sincerely yours,Zhang WeiLetter of Complaint投诉信Sample 1Directions: Suppose you have found something wrong with the

9、 electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to 1) make a complaint2) demand a prompt solutionYou should write about 100 words on ANSWER SHEET 2.Do not sign your name at the end of the letter. Use “Zhang Wei” instead.Do not

10、write the address. (10 points) Oct. 26, 2012Dear Sir/Madam,I am writing this letter to complain about the elctronic dictionary I bought from your store last week. Last Monday I ordered an electronic dictionary( Legend EC025), which was delivered three days later. But when I turned it on, I found the

11、 display was not right: the right half had no display at all. I called your service center, but they refused to do anything to solve the problem.Therefore, I write this letter to demand a replacement by this Friday. If not, I may have no choice but to leave a truthful comment on your website and inf

12、orm the media. Yours sincerely, Zhang Wei分析：1）开门见山，说明目的complain about2)具体细节，简要说明：问题如何产生时间、物品及型号、交涉过程3）提出要求：题目中已要求prompt solutiondemand a replacement, by Friday4)用词正式、强硬： Sincerely yours， demandSample 2Make a complaint about the delayed delivery. Oct 29, 2012Dear Mr. Hollis,We havent got the personal

13、 computers we ordered on June 3.On June 3, we placed an order for ten sets of personal computers, and you promised the delivery would be made before June 20. However, it is 10 days past the deadline, and your goods still have not reached us.We need these PCs urgently to improve the efficiency of our

14、 work; therefore, your failure to deliver them has put us into trouble.We appreciate your seeing this matter seriously and arranging for the delivery within 5 days. Im sorry to say if you are still unable to deliver them by July 5th, we shall reluctantly cancel our order and ask for compensation. Yo

15、urs truly, Zhang wei分析：1）开门见山，说明问题2) 具体细节，简要说明：时间、当时的承诺、结果3）由于延迟交货导致的不便4）提出要求(解决办法)5) 措辞礼貌、强硬Sample 3 Nov. 18, 2012Dear Mr. Hollis,Would you please look into the delivery for our order FC-996 on Family Computers (Model HVC-001), which shoud have reached us four weeks ago?On 1st September, our compan

16、y sent you an order for 300 Family Computers ( Model HVC-001), stressing the importance of delivery no later than 28th September. However, up to now, we have receveived no acknowledgement of the order, nor have the computer been delivered. Apparently, some mistake must have been made in the processi

17、ng of this order.Failure to collect the goods in time is causing serious inconvenience to our customers. We shall be glad if you look into the matter as one of the urgency and let us know when the goods can be expected.We are looking forward to the arrival of the computers. Yours faithfully, Zhang W

18、eiCongratulation Letter祝贺信Sample 1 Nov. 13,2012Dear Mr. Kara：I have learned with great delight that you are establishing your own advertising company and starting business today. Id like to add my voice to the chorus of congratulation from all sides.You have been in advertising for years and have ga

19、ined popularity in business circles. We believe, due to your brilliant background and rich experience, you will greatly succeed in the near future.Should there be any way in which we can be of assistance, please do not hesitate to let me know. I wish you success and look forward to close cooperation

20、 with you in the development of business. Yours sincerely, Zhang Wei分析：开门见山：祝贺夸赞对方的才能表达意愿：帮忙，希望合作祝贺信要点：1. 说明事由，表达诚挚、热烈的祝贺2. 展开评书内容，赞扬收信人3. 最后再次表达良好祝愿（ 希望合作商业伙伴）Sample 2Directions: Suppose your cousin Li Ming has just been admitted to a university. Write him/her a letter to1) congratulate him/her, an

21、d 2) give him/her suggestions on how to get prepared for university life. July 20, 2011Dear Li Ming,Congratulations on your success in the Entrance Examination. It is great to be admitted to Fudan Univasity. Weare all proud of you.However, because university life is very different from that of high

22、school, you need to make preparations for it. First, you need to learn to manage your own daily life, such as food, clothes and pocket money so that you can live an independent life on campus. Besides, you need to get emotionally ready for living away from your parents as well as making friends with

23、 classmates from different places. Last, I believe it will be better if you can read something about how to study in university, especially how to study for your major.Finally, wish you a smooth transition from high school to university. I believe you will surely make even greater achievement there.

24、 Feel free to contact me if you have any questions.Best regards, Yours, Zhang Wei分析：因为关系很近，所以结尾处不是很正式。中间部分按照题目要求写即可，不可丢掉要点，适当补充要点细节。Notice通知通知销售部成员开会Dear All,We will hold product marketing strategy seminar in the conference room at 14:00 on March 20.Everyone at the meeting is requested to present hi

25、s/her marketing plan. Linda and Robert will also give a report at the meeting about their visit to the US. I believe their ideas will bring us some inspiration.Since this meeting is about discussing our marketing strategy for the future and is really important to the development of our company, all

26、of you are supposed to attend.If you can not, please inform me earlier and submit your ideas.My best to you,Li LanLetter of Recommendation推荐信Dear Sir,As a HR director of Fancy Real Estate Company, I am honored to recommend Lina as Administration Manager.Lina joined our HR Department in 2009 and made

27、 tremendous contribution to our company. Her strong interpersonal skills, management ability and professional competence made our busy work organized and smooth Her hard work and professional competence has won her a good reputation. I think she needs a more suitable position to display her talent.T

28、he position of Administration Manager is a challenge for her, but is also an opportunity to realize her value. Therefore, I strongly recommend her to take the job. If you need any information about her qualifications, please feel free to contact me by.Sincerely yours, Zhang Wei推荐信构成：开头、正文、结尾。开头：被推荐人

29、（求职者）名字及所求职位，表示你应求职者请求写此信，说明你与求职者的关系。正文：描述求职者的学术或工作上的表现及潜能，如沟通能力、组织能力、人际交往能力、可靠、忠诚、创新精神等，在描述这些有点事注意提供证据支持。结尾：做总的评价，留联系方式，以备日后联系查核 。 Note便签Sample 1Note to ones secretaryDirections: 假设你是公司营销部门的经理。最近公司打算增加用于营销的预算，写一封便条给你的秘书，要求她安排一次讨论会。便条中要包含以下三点内容：1）要求她召集会议。2）解释开会的理由。3）强调会议的重要性。 Nov, 20，2012Dear Sally,

30、I would be grateful if you could arrange a brainstorming meeting with staff in your work teams so as to discuss ways in which our expanded marketing budget can be used creatively.There has been an injection（注入） of aprroximately 430,000 dollars into the marketing budget as a result of the decision at

31、 the last meeting of the Planning Committee that the company should improve its marketing efforts(see attached minute参看附件中会议记录).This is a considerable amount of money, and I hope that everyone will give enough attention to ways in which it can be used to the benefit of the company. Yours, Zhang Wei便

32、签的要点：1. 日期在右上角，因为都发生在近期，所以月、日即可2. 称呼如果关系很近，dear可省3. 正文说明事由、目的4. 结尾根据关系，如果很近，直接署名Sample 2Directions: You are going to atend a concert with your friend Peter. Write a note to tell him what the concert is about. Please also specify the time and place of the concert, the price of the ticket, and where y

33、ou put the ticket. Nov. 18Peter, Do you remember I mentioned last week that the famous young Chinese pianist Lang Lang is going to hold a concert on our campus? Well, I succeeded in buying two tickets for both of us, that is, 20 yuan each. I hear that Lang Lang plans to present a diverse combination

34、 of works of classical musicians such as Bach, Mozart, and Beethoven, which surely will satisfy enthusiastic followers of classical music like you and me. The concert starts at 7 p.m. this Saterday, and I have left ticket on your desk beside your laptop. See you at the concert. Zhang WeiApology Lett

35、er道歉信Sample 1Dear Mr.xxx,Welcome to Dalian. Its the honor of my hotel to serve you during your stay in Dalian.However, we regret to inform you that the room you reserved cant be used until tomorrow. Because of the former tenants careless use of the showering equipment, it was damaged. We are trying

36、to repair it. We have to arrange you to another room, but the room arranged is not as good as the one you booked because now is the holiday season and we have fewer vacant rooms. We are sorry for the inconvenience. If you have further questions or need additional assistance, please contact our staff

37、 by We are happy to offer you help.Wish you a pleasant stay in Dalian.Sincerely yours,Zhang Wei分析：称呼道歉说明理由解决措施措辞诚恳、正式Sample 2Dear Mr. Rogers:I write to apologize for the delay in delivering your order 26, dated 16 August.We have had some problems in obtaining imported component parts f

38、or our Toyota range but are now in the process of changing to a home-based supplier.Accordingly, we expected to be able to forward your order to you within the next two weeks. Youll find our Toyota range products satisfy your need. Yours sincerely, Zhang Wei分析：称呼道歉说明理由解决办法语言简练、诚恳Sample 3Dear Sirs,Th

39、ank you for your letter of 26 January. We are very sorry to hear about the difficulties you are having with your new 4CP60 printing press.When our engineers installed the machine last month, they satified themselves that it was functioning perfectly. They did, however, have some reservation about th

40、e ability of your operations to carry out routine preventive maintenance.We believe it essential that one of our engineers come to your factory for a period of two weeks for the purpose of:1) putting the press into perfect working order;2) training at least two of your operatives in routine preventi

41、ve maintemence.We hope you will agree to our proposal. There will be no charge since the press is still under guarantee.We apologize for any inconvenience you have had. Yours faithfully, Zhang Wei分析：接到投诉信后的回信 提及收到来信，表示道歉 回顾事情经过隐含对方维护不当导致问题发生 提出解决办法1）、2） 措辞温和、诚恳，结尾处再次道歉请读：239页到249页的投诉信和对投诉信的回应Memoran

42、dom备忘录Sample 1Directions: Your are head of a small company. One of your employees asked for a paid compassionate leave(照顾性准假，事假) of 15 days because her husband had been hospitalized in a traffic accident. Write a memo to her in which you should1) show your concern2) tell her she could not get the le

43、ave and3) offer some alternatives.The head had been written for you.To Julie Harris, AccountantFrom Augustus Smith, Managing DirectorSubject Application for comapssionate leaveDate Dec. 12, 2012Refer to your memo of Dec.10, I am really sorry to hear about your husbands accident, and on behalf of the

44、 company express our best wishes for his quick recovery.Company regulations state that paid compassionate leave of absence can only be given in the case of the death of a close relative and should be no longer than 10 days. Therefore, the company cannot grand your application.However, we are willing

45、 to grant you an unpaid leave from duty, or you may take your annual holiday in advance.Please reply as soon as possible to let me know your decision.备忘录的内容：To 收信人姓名From 发信人姓名Subject 主题（清楚、简单）Date 日期（月日年，最好是）正文部分具体事情及原因，补充细节；口吻不是太正式，第一人称；简洁，说明问题即可，不要啰嗦；只讨论一个主题Sample 2To All full-time employeesFrom H

46、R Manager,Zhang WeiSubject Computer CourseDate Nov. 18, 2012-11-17An investigation conducted by the HR Department last month reveals the fact that a high rate of computer illiteracy contributes a secere inefficiency of our company. As a result, it hasbeen decided that all full-time employees are to

47、attend a computer coursewhich will take place every Monday night from 7p.m. to 9 p.m. in the company meeting room A and B for the duration of two months. Employees are able to sign up for the basic or advanced levels of the course according to your present computer skills. Pleaser register for the c

48、ourse at the company reception desk before November 20th. Advice and suggestions will be appreciated so that the program can be fruitful.图表作文题目要求：根据所给情景或提纲，写一篇短文。任务：描述图表内容，分析图表内容，发表评述。描述图表：注意图表中的核心信息，然后选取若干信息有条理地说明，避免把所有数据都照抄下来分析图表：角度可以不同，最常见的是因果分析（如果题目有要求，就按要求去做，不要更改）。发表评述：提出建议，或评论其重要性注意：1、题目中通常提出要

49、求，一般三点，按照要求去写即可； 2、分析和评论部分是作文的主体，注意一致性（不要跑题，与内容无关的不要写）和连贯性（要使用过渡词、连接词）； 3、注意词汇和句式的变化，避免简单的语法错误。常用词汇：图形：graph, chart, picture, illustration表格：table条形图、柱形图：bar chart，histogram趋势图、折线图：curve line, line chart饼形图：pie chart增加、增长：increase, grow, boost, develop, expand, extend, multiply, raise, rise, spread,

50、 swell, go up, add, gain，accelerate下降、减少：decrease, lessen, decline, diminish, drop, dwindle, reduce, shrink, subside, cut down, come down, slash（变化）很快、很大：quickly, swiftly, fast, rapidly,speedily ,abruptly, sharply（变化）很慢、很小：slowly, gradually, steadily常用句式： The pie chart shows/indicates that From the

51、table we can see/tell that According to this grap, It can be seen that These two pie charts show the difference/similarity between and We can see a difference in rise sharply/slowly from to The most obvious trend in the picture is thatSample 1Directions: The bar chart below shows the three main causes of land damage in four different areas. Write an essay based on the graph, in which you should(1) describe the graph and(2) explain the possible reason behind it and(3) draw your conclusion.You should write at least 150 words.Land DamageThe bar chart shows informarion about the ar