Apple的企业社会责任承担

1、商誉:1 genius barwhen you need a hardware repair, you can make a reservation at the genius bar. for software or services, get help even faster by phone or chat.geniuses have extensive knowledge of our products, and they work with you face to face to provide technical support and troubleshoot hardware

2、problems. some repairs can even be completed right on the spot.2 free workshopsthe best place to learn about apple products.it's a place to learn about your apple device； and a place to discover your creative side we offer free workshops for people of all experience levels, along with youth prog

3、rams like apple camp and field trip.explore everything you can do on mac, ipad, iphone, or ipod create slideshows with photos edit movies with imovie or discover ways to make your documents, spreadsheets, and presentations look their absolute best.3free youth programsat the apple store, we offer kid

4、s a variety of programs tailored just for them. youth workshops, field trips, and apple camp are great ways to get kids thinking, learning, and creating all while having fun.field trips for students and teacherson their field trip, students can create something amazing right on the spot with apple p

5、roducts. whatever they create, students will leave with a renewed outlook and motivation for learning. on their own field trip, teachers will learn how to enhance their cumculum with the help of apple products and content.4refurbished and clearanceapple certified. good as newwe test and certify all

6、apple refurbished products and include a 1 -year warranty.guaranteed apple qualitywe back it with our standard one-year limited warranty and you have the option of purchasing an applecare product for it.5apple reuse and recycling programweti give you credit for your deviceget credit for your iphone,

7、 ipad, or mac, and eligible smart phones and pcs from other manufacturers even if your equipment isn't functional or doesn't have any value, you can recycle your ipad, ipod, mac, pc or smartphone responsibly through apple for free.讦 it qualifies for reuse that means your computer has monetar

8、y value that wctl apply toward an apple gift card. you can use the gift card for purchases at the apple online store or at any apple retail store if your computer doesn't qualify for reuse, we'll recycle it responsibly at no cost toyou.environmental responsibilitywe believe true innovation m

9、ust consider everythingclimate changewe don't want to debate climate change we want to stop it.we understand that making as many products as we do has a significant impact on the environment. our carb on footprint is something we're always aware of, and it's something we7e always working

10、 to address. we9ve found ways to use energy and materials more efficiently in our facilities, to get energy from cleaner sources, and to design some of the world's most energy- efficient electronic products in fact, all our product lines don't just adhere to energy star standards, they surpa

11、ss them and while we have a long way to go, our efforts are working even though we7e manufacturing and shipping more products than ever, our carbon emissions per product have been dropping since 2011.100% of our u.s. operations run on renewable； 100% of our data centers run on renewable energy； 87%

12、of our global operations run on renewable energy.renewable resourcewe take our passion for innovation beyond our products and into our practices as part of our continuing mission to leave the world better than we found it, we're partnering with the conservation fund to protect and create the typ

13、e of forests wc use in our packaging. wc'vc developed a renewable micro hydro project to power our data center in prineville, oreg on. and we're building a solar farm in china to offset energy used by our offices and retail stores. because it's our responsibility to make sure that while

14、creating beautiful products, we're also caring for our beautiful planet.finite resourcesnot everything can be replaced. so we reuse and recyclewe consider our environmental impact during the earliest stages of design finding ways to create products that use fewer materials and last longer. the p

15、lanet has a limited supply of clean water, so we make sure that our manufacturing processes reuse as much of it, as many times, as possible. when we work with suppliers that don't meet our standards for water reuse, we help them improve until they do. and we make it easy and safe to recycle appl

16、e products.toxinswe leave some important things out of our products. with good reason.many substances commonly used in the electronics industry can be harmful to people or the plane匚 so we design our products with cleaner, safer materials to reduce and eliminate these toxins. and we hold our supplie

17、rs accountable we conduct factory audits, test components with independent laboratories, and verify the results in our own lab. it's our mission to make sure anyone who assembles, uses, and recycles an apple product can do so safely.supplier responsibilitywe go deep into our supply chain to enfo

18、rce our social and environmental standards.so we continually strengthen our supplier code of conduct to help implement safer and more ethical working conditionsempowering workerswe empower workers through education.apple is committed to providing and expanding educational opportunities for workers i

19、n our supply chain. since 2008, more than 861,000 workers have taken advantage of our supplier employee education and development (seed) program, which offers free courses ranging from economics to english now seed is expanding beyond the traditional classroom setting to include more cutting-cdgc to

20、ols, including a new ipad-based learning programlabor & human rightswe demand that suppliers treat workers fairly and ethically at all timesevery supplier that does business with apple must demonstrate the highest commitment to protecting workers' rights.health & safetywe insist on safe and healthy facilities for all workersin 2014, participants in our environment, health, and safety (ehs) academy launched more than 870 projects in their facilities to improve working conditions. appl