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1、introductionwelcome to standard charted bank. this risk handbook will give you an introduction to the various risk related activities within the bank. this handbook is not meant to be a “bible” on risk management but instead will provide you with the background to several key areas within the leadin
2、g function and will serve as your “first point of reference”. elaboration and detail of any policy or process will be found in the respective databases and you will be provide a reference to the same in the handbook. further, if you are in a sales related role, you must also refer to the relationshi
3、p manager guide, which will equip you on, “how to be a better relationship manager and become a partner to your clients” .risk culture- what does it mean at standard charteredwhat is culture? webster defines it as:“the set of shared attitudes, values, goals, and practices that characterize a organiz
4、ation”- the key word is shared. we all have different roles to play within the organization but one thing is clear, standard chartered can and will only be successful if we all take ownership of risk and accept accountability for our actions. every one of us can lead by example and ensure that the d
5、ecisions we make, the actions we take, are to the long term benefit of the bank firstly and that any personal benefit is subordinate.the bank benefits from a strong risk culture and we endeavor to reward good risk behavior in the same way that we reward other achievements, those of us who demonstrat
6、e a sound approach to risk can expect to see this further our careers and be appropriately rewarded. saving losses is as important as growing revenue.(物质奖励)we expect people to behave responsibly and to bring problems to the fore(在前面) at the earliest possible stage. in the same way that we expect ope
7、nness and full disclosure from our clients, so we expect it of ourselves. problem are there to be solved, not hidden.in a good, sound institution risk is an integral part of strategic planning from the top down. good risk culture derives from good risk behavior, a collegiate approach, open and robus
8、t debate on issues of concern and most of all a firm and unwavering commitment to a “no surprises” philosophy. we will also ensure we all have a clear framework within which to operate and that we all understand what we can and can not do.the following table lays down key characteristics of effectiv
9、e risk culture:scb risk culturewe succeed if everyone sees ownership of risk as part of their responsibility, not everyone else's; it doesn't have to be in the job description.we are all expected to take risk decisions in the best interests of the bank as a whole, not just our part of itrisk
10、 behavior that is in the best interests of the bank will be recognized in career development and promotion.risk ownership begins as close to the client as possible and is an active, on-going responsibility.group risk will provide and communicate a clear and unambiguous framework of policies, princip
11、les and processes for risk ownership and review.all risks decisions will have a clearly identifiable. 'audit trail' and the bank will hold staff accountable.in holding people to account, the bank will differentiate between unforeseeable consequences and deliberate policy-flouting.saving sign
12、ificant losses will be rewarded in the same way as growing the revenue line.the bank will work to create a climate in which staff can talk honestly and openly about risk or problems at a sufficiently early stage, with the emphasis on solutions.we will openly discuss and learn lessons from mistakes/
13、misjudgements.the bank will ensure that all employees receive risk training appropriate to their position, starting with induction.business and riskmost dictionaries define risk as danger or the possibility of something harmful or undesirable happening. consequently the intuitive understanding of th
14、e world is a “negative” one. however, as a bank, risk is our business and we profit from managing it. therefore it is imperative that we understand the risks we face and have robust systems that identify, measure and manage these risks and have people who are risk aware so that we can exploit the op
15、portunities that are presented to us. specifically we need to ensure when we accept risk, we do so because it fits with our strategy, is within underwriting(保险业) standards, is priced and approved appropriately and is monitored constantly.risk principles (also refer database b 101)the basic principle
16、s of risk management within the bank are:a. we recognize that revenue is earned by accepting risk and we will ensure that business activities are controlled on the basis of risk adjusted return.b. we will be explicit in setting our appetite for risk and we will manage risk to stay within agreed para
17、meters. it follows from this that risk must be quantified wherever possible.c. risk will be assessed before acceptance and for as long thereafter as we remain exposed to it.d. we will comply with all applicable laws and regulations in every country where we do business, and with the governance stand
18、ards prescribed for listed companies.e. we will apply high and consistent ethical standards to our relationships with all customers, employees, and other stakeholders.f. group activities will be undertaken in accordance with fundamental control standards. these controls will employ the disciplines o
19、f planning, monitoring, segregation, authorization and approval, recording, safeguarding, reconciliation, and valuation.risk typesoften credit risk is considered as the only risk that lenders need to evaluate when arriving at a lending decision. in an increasingly dynamic and complex marketplace, it
20、 is imperative that we consider all the types of risk that could exist and then dimension and evaluate the critical ones so as to focus our limited time and resources on them before arriving at a decision. as a bank we generate most of our revenues by accepting risk of differing types in our lending
21、 decisions. for a summary of definitions of the main types of risk, also refer database b 101. the main types of risk that need to be considered are:credit riskin assessing credit risk we seed to establish the probability that a counterparty will not repay its obligations to the bank. the better the
22、 quality of the customer, the lower is the expected probability of default. the assessment of this risk is carried out by the nature of the counterparty and can be broadly categorized into the following:corporates these include local franchises and mnc(multinational corporation) segments of the corp
23、orate bank and are approved by credit officers with delegated lending authority within the country and if beyond their authority then at regional credit officer level or group level.non corporates these include governments, banks, financial institutions and investment institutions. given that the na
24、ture of these counterparties are very different from that of corporates, the same are assessed and approved by markets and institutions risk management (mirm) which is an independent approving unit within the risk management function. mirm on a centralized basis supports the banks business in settin
25、g and approving credit limits on counterparties to support the following activities: 1. asset liability management(资产负债管理) this is done on a portfolio(投资组合) basis and against pre agreed norms with regard to counterparty rating, nature of instrument and amount of exposure and does not need specific a
26、pproval on a counterparty basis. these are controlled on an oversight basis with regard to outstanding and credit quality.2. normal business this is done on a product basis (e.g. trade finance, fex, derivatives, fixed income securities, syndications, etc) and with reference to a specific counterpart
27、y on whom credit limits are established.sovereign risk and country risk are they the same? no, sovereign risk is the counter-party credit risk of a borrower who is a government or a wholly owned entity of a government. hence sovereign risk is assessed as part of the risk approval process for non cor
28、porates and should not be confused with country risk.country risk (also refer database b 301 and b 326)country risk arises when the bank has a cross border exposure on a counterparty on which we have credit risk. country risk is the risk that our counterparty is unable to meet its contractual obliga
29、tions as a result of adverse economic conditions or actions taken by governments in the relevant country. given that this is independent of the counterparty credit risk, we assess this risk in addition to credit risk. since the assumption of country risk requires capital allocation, we also price fo
30、r it in accordance to the risk of the country on which an exposure is being taken, country risk arises in all cases other than in those that are on-shore transactions in domestic currency. nominated country risk allocation holder manage and monitor this risk under the supervision of group country ri
31、sk in london. (also refer database b327 and b329, for details of allocation holders and country status)a modular e-learning solution is also available on “peoplewise” for country risk.market and liquidity risk(also refer group market risk policy database)unlike credit and country risk where the risk
32、 needs to be assessed at a counterparty level, market and liquidity risk are assessed in the main on a portfolio basis. however, in the case of large or complex exposures this could also be evaluated at a transaction level. typically these risks are evaluated with the use of sophisticated statistica
33、l models which are employed to quantify these risks at transaction or portfolio level. group market risk is responsible for the overall framework and management/ control of market and liquidity risk within the organization. they evaluate and implement the models and validate the assumptions in the m
34、odels on a continuous basis. at a business and country level, they monitor and control these risks by delegating authority to local management who are primarily responsible to comply with the group guidelines. these can be briefly explained as under:1. market risk is the risk to the groups earnings
35、and capital due to changes in the market level of interest rates, securities, foreign exchange and equities, as well as the volatilities of those prices. group mark risk prescribes the unified framework for the assessment and control of market price risk. a risk monitoring limit and reporting struct
36、ure is set out of portfolios of products, instruments, and income streams, where the economic value is directly or indirectly sensitive to change in variable market price, such as spot foreign exchange or maintain adequate.2. liquidity risk management involves the ability to manage and maintain adeq
37、uate liquidity at all times. good liquidity risk management will result in the bank being in a position(in the normal course of business) to meet all its obligations, to repay depositors, to fulfil commitments to lend and to meet any other commitments it may have made. of critical importance is the
38、need to avoid having to liquidate assets or to raise funds at unfavourable terms resulting in financial loss or long term damage to the reputation of the bank. prudent liquidity management is of paramount importance as the ultimate cost of a lack of liquidity is being out of business, which we canno
39、t afford.operational risk (also refer database b501)in addition to other established risk classes discussed so far, the bank also views operational risk as a separate risk class. like credit, market and liquidity risks, operational risk too has evolved in the group and now has its own established po
40、licies(also refer database sub chapter b500) and procedures (also refer database sub chapter b525) to facilitate management and measurement.operational risk is defined as “the risk that the group will incur direct or indirect loss due to an event or action causing the failure of technology, processe
41、s, infrastructure, personnel and other risks having operational impact. legal risk is included. this definition excludes strategic/business and reputational risk”.some of the key developments in this area are enumerated hereunder:1. operational risk coverage is now enterprise wide i.e. across front
42、office/middle office and back office functions in the group and works on a de-centralised model, with business and countries taking greater responsibility and ownership for day-to-day risk management.2. group operational risk is today an independent risk unit within group risk and is responsible for
43、 defining and implementing the groups operational risk policy and framework. in addition to the operational risk unit, the group operational risk function also includes group insurance and group security (including responsibility for the groups continuity planning policy).3. the operational risk man
44、agement framework is also being used to track and manage non-traditional risks like reputational, compliance, social, ethical and environmental risk in the group.4. risk management at country, business and group level is an integrated process and is through self-assessment and exception reporting.5.
45、 the evolving relationship between a robust control environment and shareholder value has resulted in a greater governance focus within organizations. roles and responsibilities are also being constantly reviewed/enhanced to support the same and group audit plays an active role in reviewing the effe
46、ctiveness of risk management process and framework.6. on the international front standard chartered is a member on the financial services authority (fsa) advisory panel on operational risk and the institute of international finance(iif) working group on operational risk.all employee have a role to p
47、lay in managing operation risk and compliance with the group operational risk policy & procedures is mandatory. you must ensure that your key operational risks are understood, being managed and reported(where significant) to senior management. within the wholesale bank, significant risks should
48、be reported to the wholesale bank risk committee. coverage should be across front office, middle office and back office and back office areas and scope should not be restricted to just service delivery/technology issues.compliance risk (also refer database b601 and b602)since banking and financial s
49、ervice activities are conducted within a framework of obligations imposed by regulators and national/international law, complying with such requirements is not optional for the bank. the consequences of non-compliance include fines, public reprimands, and enforced supervision of operations or withdr
50、awal of authorization to operate, any of which can lead to reputational loss particularly through adverse publicity in national or international media. noncompliance with regulatory requirements can also lead to civil or criminal action being taken against the bank and responsible employees, which i
51、s detrimental to our ability to successfully conduct business. therefore the bank is working towards developing a robust framework of procedures and controls so as to minimize compliance risk and to ensure that everyone understands their roles and responsibilities in this process. all employees are
52、expected to observe the group code of conduct, which must be followed at all times. the increasing importance to the issue of money laundering cannot be overlooked and it is mandatory for all staff to be conversant with the money laundering policy(refer b 507).reputational risk (also refer database
53、b701 and j401)our reputation is one of our most important assets and therefore it is important to understand the implications of putting our “reputation” at risk. to protect our (good) reputation we need to ensure that we are seen to conduct business activities in a manner that is in line with the r
54、equirements or expectations of all our key stakeholders. every time we fail to manage one or more of the risks discussed so far in an appropriate manner, the resultant adverse publicity will always impact our reputation as well our revenue generating capability in any given business location. the in
55、tuitive way to assess this risk is to ask yourself the question, “if this made it to the headlines in the newspaper, will it embarrass or harm us in any way?” if the answer is yes, then escalate to be made and an appropriate decision agreed to. all staff are responsible for the day to day identifica
56、tion and management of reputational risk. it is the duty of every scb employee to consider the reputational impact of his or her actions. this must be considered at the outset of any course of action. the wholesale bank reputational risk committee is responsible to review the reputational risk aspec
57、ts of proposed transactions (products, lines of business etc) originated within wholesale bank and is authorized to approve the reputational risk aspects of the transactions referred to it.environmental and social risk (also refer database b204)with growing awareness about the need to protect the na
58、tural environment and concerns with regard to social factors (e.g. employment of child labour), we are exposed to the risks of non-compliance with environmental and social legislation. this risk can emanate either directly from our own actions as a bank or in-directly as a fall out of out counterpar
59、tys actions, should they not be in compliance of legislation or take actions that are not acceptable to their regulators. environmental and social risk is part of the total risk associated with lending, it should not be seed as a standalone risk. it needs to be identified, mitigated where possible, and if appropriate priced for, as are all other risks. risk and relationship managers are not expected to be experts in e
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