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1、酒店行李生常用英语bellboy 行李生a. greeting the guest at the door迎接客人1) welcome to the xx hotel.欢迎光临 xx酒店。2) may i help you with your bags/luggage, sir? 我来帮您提包吧,先生?3) how many pieces of luggage do you have? 您有多少件行李?4) i ll show you to the front desk/lobby. 我来带您去前台 / 大堂。5) this way, please. 这边请。6) there are too

2、many people here, could you wait in line for registration, please?人挺多的,您请排队等候登记,行吗?7) please enjoy your stay/have a nice stay with us.祝您愉快。8) hotel lobby is on the 4th floor, if you want to check in, please go to the reception by the direct elevator from 1st to 4th.酒店大堂在四楼,如果您想要登记入住,请乘 1-4 楼的直达电梯。b.

3、 showing guest to the room 带客进房1) i ll show you to room 1801. 我带您去1801 房。2) let me take your luggage, are these all yours?我来替您提行李,这都是您的吗?3) just a moment, please. i will bring a luggage cart.请稍等,我去推辆行李车来。4) are these your luggage? 这些是您的行李,对吗?5) is there anything valuable or breakable in your bag/bri

4、efcase/suitcase?您的包 / 手提箱 / 皮箱里有什么贵重或易碎物品吗?might6) could you take care this bag by yourself, sir? i m afraid the contents break. 您能提着这个包吗,先生?我怕里面的东西会摔破。c. taking the elevator 搭乘电梯电梯在这边。1) here we go to the elevator.2) after you, sir.您先请。3) this way, please.这边请。4) watch your step, sir. 请慢走,先生。5) whic

5、h floor, sir?去哪一层,先生?6) just a moment, please. the elevator will be here soon.请稍等,电梯马上就下来了。d. inside the room 在房内1) this is your room, after you, sir.这是您的房间,您先请,先生。2) where do i put your bags?/ may i put your luggage here?您的包放哪?/ 我可以把您的包放这吗?3) here is your room key. is this the correct number of you

6、r bags?给您房间钥匙,您的行李件数对吗 ?4) shall i open the curtains for you, sir?5) all stationery is in this desk drawer, sir.我替您打开窗帘,好吗 ?所有文具都在书桌抽屉里。6) here is a brochure explaining hotel services.这里有个小册子介绍饭店各项服务。7) if you have any question, you can dial5” , it is housekeeping servicecenter.假如您有任何问题,请拨客房服务中心电话“

7、5”。8) and if you require anything, you can call housekeeping or the assistant manager. 如有问题请打电话给客房或大堂副理。9) for all inquiries just lift your telephone receiver and ask for housekeeping service center/ reception. 有问题的话请打电话给客房服务中心/ 接待处。10) is there anything else i can do for you, sir?先生,还有什么需要服务的吗?e. t

8、ake the luggage for check-out guests 为离店客人拿行李1) i ve come for yo ur luggage. 我来取替您取行李的。2) how many pieces of luggage do you have, sir?先生,您有几件行李3) may i have your room number?能告诉我您房间号码吗?4) i ll come up to collect your bags./ i ll have somebody to collect it right away.我马上派人来替您取行李。5) could you wait a

9、mom ent in your room, please? we ' ll come at once.您能在房间里稍等会吗?我们马上来。f. by shuttle-bus 坐穿梭巴士1) we have four-shift shuttle bus to luohu checkpoint everyday, hotel guests can take it free of charge.我们每天有四班去罗湖口岸的穿梭巴士,酒店住客可免费搭乘。2) the departure time wi ll be 9:30 am, 11:30 am 出发时间是上午 9: 30、11: 30-3)

10、would you like to go to luohu checkpoint by shuttle-bus? and how many persons in your group?您想坐穿梭巴士去罗湖口岸吗,您们有多少人 ?4) the shuttle-bus for the in-house guest is free of charge, and 20 yuan per person for the others.住店客人免费,其它客人得20元/位。g. deposit the luggage 寄存行李1) what time will you pick up your luggage

11、?您什么时候来取行李呢 ?2) one suitcases and two bags, right?一个皮箱,两个包,对吗 ?3) is there any valuable thing need to declare?有什么贵重物品您需要说明的吗?4) please sign your name on the luggage tag.请在行李牌上签上名。语口语频道为网友整理的常用酒店英语口语100句推荐,供大家参考学习。1) good morning (afternoon ,evening),sir (madam).早上好(下午、 晚上好 ),好,先生(夫人)2) how do you do

12、? (-how do you do ?)您好3) hello (or hi )! 您好!4) how is everything (with you )?(您的)一切都好吗?5) how are you getting on ( or along ) these days ?6) how are you ? (- fine ,thank you .and you?)7) glad (nice ) to see you .见到您很高兴。8) welcome to our hotel.欢迎到我们的酒店来!这几天过得怎么样? 您的身体好吗?9) it s nice to mee t you agai

13、n , mr. johnson .再次见到您太好了,约翰逊先生。10) good - bye.(or bye-bye) 再见!11) good night. 晚安(晚间告别用)12) have a good rest.祝您休息好!13) see you later (tomorrow).以后(明天)见!14) hope to see you again soon.希望不久再见到您!15) have a good time.祝您过得愉快!16) we wish you a pleasant stay in our hotel.17) please don ' t leave anythi

14、ng behind.18) mind (or watch) your step!请走好!愿您在我们饭店过得愉快 请不要遗忘你的东西。19) we wish you a pleasant journey.祝您旅途愉快!20) have a nice trip! 一路平安!21) all the best!万事如意。22) take care!多保重!23) good luck! 祝您好运!24) thank you (very much)谢谢您(非常感谢)。25) thanks a lot. 多谢。26) thank you for coming.谢谢您的光临。27) thank you for

15、 staying in our hotel.感谢您在我们饭店下榻。28) i ' m very grateful to you.非常感谢您。29) it ' s very k ind of you.谢谢,您真客气。30) you are (most) welcome.不用谢,不用客气。31) not at all.不用谢。32) don ' t mention it.不用谢。33) my pleasure.(or with pleasure)很高兴能为您服务。34) glad to be of service.很高兴为您服务。35) at your service.乐意

16、为您效劳。36) i,m sorry.很抱歉。37) excuse me.对不起。38) i ' m terribly sorry. it ' s my fault.非常抱歉,那是我的过错。39) i ' m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。40) sorry to have kept you waiting.对不起,让您久等了。41) sorry to interrupt you.对不起,打扰了。42) that ' s all right.这没什么。43) it doesn ' t ma

17、tter. 没关系。44) never mind.不要紧,没关系。45) let ' s forget it. 算了吧!46) what can i do for you?我能为您干点什么 ?47) can i help you?48)我能为您干点什么?49) is there anything i can do for you?有什么能为您效劳的吗?50) just a moment, please.请稍等一下。51) don' t worry about it别担心。52) i beg your pardon?(or pardon?)对不起,请再说一遍好吗?53) you

18、are wanted on the phone, mr. bellow.贝罗先生,有您的电话。54) who is speaking, please?请问您是谁?(电话用语)55) i ' ll switch you to room 1120.我马上给您接301房间。56) what number are you calling?请问对方什么电话号码。57) who would you like to talk to?请问受话人姓名?58) could you hold the line, please?请(拿着话筒)稍等一会好吗?59) here are come letters f

19、or you.这是您的信。60) what a shame!多可惜!61) i ' m sorry to hear that!听到这事我很难过。62) we are all sorry to hear of your illness.听说您病了都很担心。63) there ,there, now try not to get too upset about it.好啦,不要为这事太烦恼了。64) i wish you good health. 祝您健康。65) let me wish you every success.祝您一切顺利!66) happy new year! 新年快乐!6

20、7) merry christmas! 圣诞节快乐!68) happy birthday to you!祝您生日快乐!69) congratulations! 祝贺您!(恭喜)70) my hearty congratulations!衷心祝贺您!71) as you wish(or like)随您的便。72) certainly.当然可以。73) of course.当然可以。74) go ahead and do what you like.干吧,你喜欢干什么就干什么。75) i ' m sorry, that ' s not allowed.对不起,这是不允许的。76)

21、no, i ' m afraid not. 不,恐怕不行。77) out of the question, i ' m afraid. 恐怕不可能。78) walk straight ahead. 一直往前走。79) turn left(right). 往左(右)转。80) go upstairs(downstairs).上(下)楼。81) take the lift to the third floor.乘电梯到三楼。82) the lifts are in the lobby near the main entrance. 电梯间在大厅靠大门外。83) the bellman will show you the way to the banquet hall.大堂服务员将领您去宴会厅。洗手间在走廊尽头。s desk.84) there is a washroom at the end of the corridor.85) the post and cable service is opposite the bar.

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