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1、Chapter 2Warehouse and Inventory Management仓库及库存管理 Knowledge: ABCs of Warehouse and Inventory Management知识:仓库及库存管理常识 Dialogue: Visiting a Warehouse对话:参观仓库 Case: Inventory Management in Apparel案例:服饰库存管理 Document: Sea Waybill and Air Waybill单证:海运提单与空运提单 Grammar: Modal Verbs语法:情态动词Part One Logistics Kn
2、owledge 物流知识ABCs of Warehouse and Inventory Management仓库及库存管理常识Word TipsWord TipsWord TipsWord TipsNotes 1. storage tanks: 储存罐,主要用于液体和压缩气体的储存2. high-bay space: 大开间的空间low-bay space: 小开间的空间3. SKU number: 库存单位,sku 可读成/sku:/,或逐个字母发音。这是商用来系统化“追踪”产品或服务的识别码,以便于库存和销售数据的管理。SKU码由商家自行编排和指定,每个编码对应一个特定的项目:如一款产品,
3、一项服务或一项收费等。4. Radio Frequency Identification: 简称为RFID,射频识别技术,又称无线射频识别,是一种通信技术,可通过无线电讯号识别特定目标并读写相关数据,而无需识别系统与特定目标之间建立机械或光学接触。5. Closed Circuit Television: 简称为CCTC,是一种图像通信系统。其信号从源点只传给预先安排好的与源点相通的特定电视机。广泛用于大量不同类型的监视工作、教育、电视会议等。Exercises. Based on the above passage, choose the best answer for each of th
4、e following.1. _ is NOT mentioned as a function of warehouse.A. Exhibition B. StorageC. Transportation D. Labeling2. _(also referred to as third-party warehousing) provides unique andspecially warehousing and logistics services for one customer.A. Contract warehouse B. Private warehouseC. Distributi
5、on centre D. Automated Warehouse3. The warehouse operation of receiving goods does NOT include _ .A. checking the quantities B. checking for damageC. filling out damage report D. identifying the goods4. A manufacturing inventory consists of the following parts EXCEPT _.A. raw materials B. work in pr
6、ocessC. finished goods D. merchandise items5. For a companys management, _ is NOT the reason for having an inventory management system.A. to track existing inventoryB. to know what quantity will be neededC. to know where these items will be neededD. to know how much items will costC A D D C. Based o
7、n the above passage, answer the following questions.1. What is the definition of warehouse and warehouse management?_2. How does the warehouse management increase quality and efficiency?_3. What is the definition of inventory?_4. What are the key benefits of Just-in-Time inventory management?_5. Wha
8、ts the difference between merchandise inventory and manufacturing inventorybased on the examples given in the above text?_ Warehouse is a storage facility that receives goods and products for the eventual distribution to consumers or other businesses. Warehouse management is the process of coordinat
9、ing the incoming goods, the subsequent storage and tracking of the goods, and finally, the distribution of the goods to their proper destinations. Organized warehouses provide the foundation for quality and efficiency in an environment that is often fast-paced and chaotic. Strategic inventory storag
10、e decisions, enabled by a warehouse system with the flexibility to accommodate numerous inventory statuses, locations and types of ownership, give companies a distinct competitive advantage. Inventory is defined as the stock of any item or resource in an organization. It includes all goods and mater
11、ials that are used in the production and distribution process. Raw materials, components parts, subassemblies, and finished goods are all part of inventory, as are the various products and supplies required in the production and distribution process. The key benefits of JIT inventory management are:
12、 low inventory, low wastage, high quality production, and high customer responsiveness. Merchandise inventory refers to the items you buy from other artists and crafters to sell in your own gallery or shop, while manufacturing inventory consists of the items you make. . Fill in the blanks by using t
13、he words or phrases given in the following box.1. The playing of music proved to be _ to the main business of theevening.2. Reform has also helped _ rural industrial and employment structures.3. You can change the sizes of these fields to _ your content.4. The story will be continued in _ issues of
14、the magazine.5. The _ of good medical care tends to vary inversely with the need for it.6. Although the coral looks hard, it is very _ .7. The market being _ , buyers are very cautious.8. It will save considerable machining time to use more than one tool in onemachine to perform several machine oper
15、ations either in sequence or _.9. The choice of players for the team seemed completely _ .10.We must _ the macroeconomic stability and the banking sector reform.Incidental accommodate availability simultaneously delicate subsequent chaotic coordinate arbitrary optimize incidental optimize accommodat
16、e subsequent availability delicate chaotic simultaneously arbitrary coordinate . Translate the underlined sentences in the above passage into Chinese.1. With advances in computer and robotics technology many warehouses now have automated capabilities._2. Warehouse management is the process of coordi
17、nating the incoming goods, the subsequent storage and tracking of the goods, and finally, the distribution of the goods to their proper destinations._3. The objective of a warehouse management system is to provide a set of computerized procedures for management of warehouse inventory with the goal o
18、f minimizing cost and fulfillment times._4. It is an inventory strategy companies employ to increase efficiency and decrease waste by receiving goods only as they are needed in the production process, thereby reducing inventory costs._ 5. Under this model, the manufacturer receives electronic data t
19、hat tells him the distributors sales and stock levels._6. Quality control is a vital aspect of inventory control especially as it may affect the safety of customers or the quality of the finished product._随着随着计算机和机器人技术的进步,当前的许多仓库已经具备自动化的性能。计算机和机器人技术的进步,当前的许多仓库已经具备自动化的性能。 仓库仓库管理是对货品入库以及随后的存储和跟踪,以及最终准
20、确送递抵目的管理是对货品入库以及随后的存储和跟踪,以及最终准确送递抵目的 地进行协调管地进行协调管理的过程。理的过程。 一一套仓库管理系统的目的,是提供一套计算机化规程进行库存管理以此实套仓库管理系统的目的,是提供一套计算机化规程进行库存管理以此实 现成本和执行现成本和执行周期最小化这一目标。周期最小化这一目标。 这这(即时库存管理)是公司通过仅在生产过程需要时才接受货品、从而减少(即时库存管理)是公司通过仅在生产过程需要时才接受货品、从而减少 库存成本的库存成本的方式来提高效率、减少浪费的一种库存策略。方式来提高效率、减少浪费的一种库存策略。在在这种模式下,制造商收到电子数据,从中得知分销商
21、的销售和库存水平。这种模式下,制造商收到电子数据,从中得知分销商的销售和库存水平。 质量控制质量控制是库存控制至关重要的方面是库存控制至关重要的方面尤其是当它可能影响到客户安全或尤其是当它可能影响到客户安全或 者成品质量的时候者成品质量的时候。Part Two Situational Dialogue 情景对话Visiting a Warehouse 参观仓库. Listen to the dialogue and decide whether the following statements are true (T) or false (F).1. _ Mr. Green is the Pr
22、esident of Shippers Warehouse Inc.2. _ Shippers Warehouse was founded more than two hundred years ago and has always been on the leading edge of supply chain innovation.3. _ Shippers Warehouse was named a “Top 100 3PL Provider” by Inbound Logistics Magazine.4. _ Shippers is large enough to serve the
23、 needs of Fortune 100 supply chains, but too small to deal directly with the owners.5. _ The warehouse is divided into deliver-center warehouse, storage-center warehouse and selling-center warehouse.F F TF F . Listen to the dialogue again and complete the following tasks. Ken Johnson, President &
24、; CEO of Shippers Warehouse Inc., Ross Green, President of a household goods manufacturer who is visiting Shippers Warehouse Inc.Johnson: Welcome to Shipper Warehouse Inc., Mr. Green, nice to meet you.Green: Nice to meet you.Johnson: Mr. Green, my name is Ken Johnson, President and CEO of Shipper Wa
25、rehouse Inc. Here is my card and Ill show you around.Green: Thank you!Johnson: Shippers Warehouse was founded more than a century ago and has always been on the leading edge of supply chain innovation, and all about helping customer business to profitably grow.Green: Wow, it is a long history. And h
26、ow large is your company?Johnson: Our company is a Texas-based provider of supply chain services, operating over 4.3 million square feet with 6 _ in Dallas, 500,000 square feet in Atlanta, Georgia, and 310,000 square feet in Itasca, Illinois. And we often say that Shippers is large enough to serve t
27、he needs of Fortune 100 supply chains, and small enough that I can deal directly with the owners which is a _ benefit.Green: Its amazing. Thats why Shippers Warehouse was named a “Top 100 3PL Provider” by Inbound Logistics Magazine.facilities significant Johnson: Besides, we receive and serve more t
28、han _ orders per month, shipping more than 4,000,000 cases of our customers products to their customers from eight Dallas-Fort Worth facilities and one Atlanta facility. The economies of scale and _ that we deliver allowour customers to be more competitive in the market place.Green: It also gives yo
29、u an edge over your competitors? I guess.Johnson: Yes, thats right. This way, please. That is our office block. We have allthe administrative departments there.Green: And whats that building _ us?Johnson: Thats the warehouse.Green: Lets have a look.Johnson: OK. Put on the helmet, please.Green: How i
30、s the warehouse divided?Johnson: According to the storage purpose, the warehouse is divided into deliver-center warehouse, storage-center warehouse and logistics-center warehouse.Green: What about the warehouse management?Johnson: We need to check the products and facilities regularly, keep thewareh
31、ouse clean and safe, standardize each operation and gather the information.Green: Your warehouse and management is really impressive.Johnson: Thanks! Itll be great if you choose us as you business partner. 40,000 flexibility opposite Word TipsTask 1: Fill in the blanks with what you hear.1. _2. _3.
32、_4. _5. _Task 2: Based on what you have heard, match the information in column A with that in column B (There is one extra item in column B).Column AColumn B1. name of the warehouse company ( )2. base of the warehouse company ( )3. number of cases shipped per month( )4. the role of Mr. Green ( )5. C
33、EO of the warehouse company ( )A. 500, 000B. 4,000,000C. Ken JohnsonD. potential business partnerE. TexasF. Shippers Warehousefacilities significant 40,000 flexibility opposite F E B D C Task 3: Based on what you have heard, find out the correct word for each of thefollowing definitions and then tra
34、nslate it into Chinese.1. cause to conform to standard or norm_2. armor plate that protects the head_3. someone whose business is to supply a particular service or commodity_4. The highest ranking executive in a company whose main responsibilitiesinclude developing and implementing high-level strate
35、gies, making majorcorporate decisions, managing the overall operations and resources of acompany, and acting as the main point of communication between theboard of directors and the corporate operations._5. of or relating to or responsible for administration_standardize 标准化标准化helmet 头盔头盔 provider/su
36、pplier 供应商供应商 CEO 首席执行官首席执行官 administrative 行政的行政的 Task 4: Complete the following sentences by translating the given Chinese intoEnglish.1. Its my pleasure _ (带你参观) our factory.2. The functions and design of iPhone are always _ (走在的前沿) mobile-communication industry.3. Fluent English _ (使你比更具优势) othe
37、r applicants.4. High-quality products make this company _ (在市场上更具竞争力).5. In order to guarantee water quality, we have to_ the water machine _ (定期检查) and keep the purifier clean.to show you around on the leading edge of gives you an edge over more competitive in the market check regularlyPart Three C
38、ase Analysis 案例分析Inventory Management in Apparel 服饰库存管理Word TipsNotes 1. EPC 即Electronic Product code 产品电子代码,是为了提高物流供应链管理水平、降低成本而发展起来的一项技术,可以实现对所有实体对象(包括零售商品、物流单元、集装箱、货运包装等)的唯一有效标识,是具有革新意义的技术。2. private-label 商店自有品牌,是指物流集团的成员(通常为大型连锁零售商),以自身的销售能力为支援,与制造商签约大量进货,或与制造商合作自行开发的,并在上面放置商店自有商标的商品,通常是该商店的专用和
39、独家商品。商品种类包含食品、日用品、衣物、家电制品等。这个策略只对一定规模以上的零售商有所效用。3. 东芝公司(Toshiba Corporation)是日本最大的半导体制造商,亦是第二大综合电机制造商,隶属于三井集团,创立于1875年7月。20世纪80年代以来,东芝从一个以家用电器、重型电机为主体的企业,转变为包括通讯、电子在内的综合电子电器企业。进入90年代,东芝在数字技术、移动通信技术和网络技术等领域取得了飞速发展,成功从家电行业的巨人转变为IT行业的先锋。4. GS1 (Globe standard 1) 它同时包含五个含义:全球系统、全球标准、全球解决方案、全球一流的标准化组织、全球
40、开放标准/系统下的统一商务行为。5. UHF (Ultra High Frequency) 特高频波段,指频率为3003000MHz的特高频无线电波。2004 年12 月16 日,非盈利性标准化组织EPCglobal 批准了向EPCglobal 成员和签订了EPCglobal IP 协议的单位免收专利费的空中接口新标准EPC Gen2,这一标准是由无线射频识别(RFID)技术、互联网和产品电子代码(EPC)组成的EPCglobal网络的基础。1. State how GS1 standards and EPC/RFID technology work in apparel._2. Discus
41、s how Toshiba TEC and Sumikin Bussan developed the system of EPC/RFID Tagging._3. Discuss the significant benefits brought by EPC/RFID technology to I.T.S. _4. Discuss what are the benefits EPC/ RFID brought to store employees._Group DiscussionEPC/RFID tags encoded with GS1 S-GTINs are attached to i
42、ndividual articles at the manufacturing factories. They are first read when clothing items arrive at distribution centres. Once the shipment is received and contents are verified, each carton of items is labelled with an EPC/RFID tag. This tag is encoded with a GS1 SSCC, uniquely identifying it as a
43、 logistics unit. The system was developed by Toshiba TEC. It follows the implementation guidelines issued by JAFIC. This guideline, developed with the support of GS1 Japan, calls for the use of GS1 identification keys and EPC UHF Gen2 tags. I.T.S. has achieved significant benefits by deploying this
44、solution. It helps to save time and money on store operations, and increase inventory accuracy. The company saves significant time and effort. It makes inventory-taking more efficient for store employees. This allows the entire carton to be inspected in mere seconds when it arrives at a retail shop,
45、 simply by scanning the label with a handheld EPC/RFID reader. The tags on the individual items of clothing enable a full-store inventory to be taken at any time, in just a few hours. 5. Compared to the traditional system, how much time can EPC/ RFID system save in performing a store inventory in an
46、 I.T.S. store?_6. Discuss the benefits shoppers get from EPC/RFID._ 7. What is the expanding situation of EPC/ RFID system with I.T.S. in Japan?_8. This passage mentions the company is also looking to take advantage of other services made possible by the item-level EPC/RFID tags that are already on
47、their products. Give examples of such services._Their retail stores each stock about 15,000 items. Performing a store inventory without this system would likely take two employees four days to complete. With the system in place, a single person can take a complete storewide inventory in less than tw
48、o hours. Briefly speaking, with EPC/RFID, a full-store inventory takes less than 2 man hours, instead of 8 man-days. Thanks to GS1 standards and EPC/RFID technology, the shopping experience is faster, smoother and more enjoyable. I.T.S. is expanding its presence in Tokyo, and all new shops will of c
49、ourse be equipped with this system. Smart fitting rooms, which“suggest”to shoppers other items that would match what the person is trying on; or EPC/RFID-enabled Electronic Article Surveillance to prevent shoplifting.Part Four Logistics Document 物流单证Sea Waybill and Air Waybill 海运提单与空运提单Word TipsNote
50、s 1. FedEx:联邦快递是一家国际性快递集团,提供隔夜快递、地面快递、重型货物运送、文件复印及物流服务,总部设于美国田纳西州。其品牌商标FedEx是由公司原来的英文名称Federal Express合并而成。2. Commercial Invoice:商业发票,是贸易中的买卖双方收付货款和记账的依据,是国际贸易信用证单证之一。3. Duty:关税,是指国家授权海关对出入关境的货物和物品征收的一种税。关税在各国一般属于国家最高行政单位指定税率的高级税种,对于对外贸易发达的国家而言,关税往往是国家税收乃至国家财政的主要来源。Word TipsExercises. Based on the a
51、bove passage, choose the best answer for each of the following.1. A sea waybill has the following features EXCEPT _ .A. it is the proof of receipt of the cargoB. it is the evidence of the contract of carriageC. it is the document of titleD. it is not negotiable2. A sea waybill has the following adva
52、ntages EXCEPT _.A. being quick B. being simpleC. being safe D. being transferable3. Major parties to complete the transfer and fulfill the contract of an air waybillinclude the following EXCEPT _ .A. insurance company B. sender of the packageC. recipient of the package D. airline company4. The cost
53、of air freight is largely a calculation based on _ .A. size of the package B. weightC. material composition D. qualities C D A B . Based on the above passage, decide whether the following statements are true (T) or false (F).1. _ The ownership of the goods can be transferred by endorsing the sea way
54、bill.2. _ The sea waybill is an alternative to the Bill of Lading, and it simplifies delivery of goods overseas.3. _ The sea waybill can be abused because it has value, as it is a document of title. Thus, it can be used to fraudulently sell the goods during transport.4. _ All commercial merchandise
55、entrusted to a transportation company for shipping by air must have accompanying transport documents.5. _ Total declared value for carriage may exceed the “Total Value for Customs”amount. Translate the following terms into English.1. 海运提单_2. 空运提单_3. 申报价值_4. 滞期费_5. 商业发票_6. 关税_F T F T Fa sea waybill a
56、n air waybill declared valuedemurrage charge commercial invoice dutyPart Five Grammar Study 语法学习Modal Verbs 情态动词 情态动词(Modal Verbs) 是一种本身有一定的词义,表示说话人的情绪、态度或语气的动词。情态动词虽然数量不多,但用途广泛。 英文的情态动词共有13个,如下表:一、情态动词的特点1. 情态动词没有人称和数的变化,即情态动词第三人称单数不加-s;2. 情态动词本身具有一定词义,但不能单独做谓语,后一般接动词原形一起构成句子的谓语部分;3. 个别情态动词有现在式和过去式
57、两种形式,过去式用来表达更加客气,委婉的语气,时态性不强,可用于过去、现在或将来。4. 情态动词无非谓语形式,即无不定式、分词等形式,也没有被动语态。二、情态动词的否定形式情态动词+ not +动词原形,例如:can not/cant。三、情态动词的用法1. 表“能力”表示“能力”,可以用can, could.can既能表示现在的“能力”,也能表示将来的“能力”。can 既能表示做某件具体事的“能力”,也可以泛指一般的“能力”。例如:He can swim./He could swim when he was a child. I can drive you home after work.现
58、在时canmaywillshalldaremustought toneed过去时couldmightwouldshouldused to2. 表“可能”表示“可能”,可用may, might, can, could。1) may/might 表示“可能”,往往可以交替使用,并无时间上的差异,只是用might在口气上比用may更加不肯定,从而比较婉转。例如:It may/might be true.2) 用can/could 表示现在的“可能”,在口气上could比较婉转。例如:She cant love him./She couldnt love him.3) 但在疑问句中表示“可能”,须用c
59、an而不用may。例如:Where can he be?4) 在肯定陈述句中,用can 表示“可能”往往指逻辑上的“可能性”;而用may表示“可能”指事实上的“可能性”。例如:Tom is in poor health. He can be ill at any time. Tom looks pale. He may be ill.3. 表“许可”表示“许可”可用can, could, may, might。1) may/might 与can/could 相比,前者较为正式;can / may 与could/might 相比,后者较为委婉,更有礼貌。例如:Can/Could I smoke
60、in here? May/Might I smoke in here?表示给予“许可”通常用can / may,而不是could/might。2) 表示“不许”可用may not 或者cannot。例如:You cant go out after seven oclock. You may not use my car this week.4. 表“义务”表示“必须”、“应该”做某事,可用should, ought to, must。这三个情态动词表“义务”,口气略有差别。用should/ought to表“应该”,带有“敦促”的含义。should口气比ought to还更肯定一些。用must表义务,
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