优创面试资料整理

1、plug and playwith remote staffing, your agency is in control.  resource pro assigns dedicated processing specialists to your team. they connect remotely to your existing system usually through terminal server, citrix or the internet to perform a variety of tasks in support of your agency staff.

2、  team sizes grow incrementally, driven not by us but by your agency needs, so our relationship is built on your comfort and confidence in our processing capabilities.security issues with resource pro none of your data ever leaves your system. our processing specialists use your system directly

3、 by logging in remotely through a secure line. access restrictions can be set, performance can be monitored and should you ever decide to end the relationship, you need only change your password to maintain exclusive control and access to your system.we provide training to our staff on security and

4、confidentiality and utilize the most up-to-date anti-virus and firewall hardware and software to ensure the most secure and reliable environment for our clients.  daily and monthly reports and performance metrics resource pro provides its clients with daily/weekly/monthly reports designed to al

5、low our clients to easily monitor activity. performance metrics are established early on and performance is evaluated on a regular basis. with a very high level of performance monitoring and quality control supervision we are able to offer our clients very low processing error rates.  it i

6、nfrastructure resource pro uses the latest computer, software and communications technology. each of our processing specialists uses at least two monitors to increase processing efficiency and reduce errors.  to use our services client agencies need only have very basic it infrastructure:&

7、#183; broadband internet connection · remote access via terminal services, citrix or internet-based system · additional agency management system user licenses  one month free trial!we believe that to understand the benefits and capabilities of remote staffing, agencies need to experie

8、nce it first hand, so we provide a one-month, no-obligation, free trial before signing any contract.  during this trial, we identify with the prospective client a couple of tasks, write up procedures, train a team leader in china and process those tasks for one month.  if we meet or exceed

9、 your expectations, the chances are you will sign up.  incidentally, every prospective client that has tried us out, has signed up to be a client.  so why not call us today to try us out!contact us to learn more about how to get started on your one month free trial or call 1888-5-rsp llc (

10、1888-5-777-553). four easy steps to getting started: identify tasks for resource pro: client identifies together with resource pro tasks that resource pro can process on its behalf (typically 1-2 days)document workflow: highly experienced resource pro client integration experts perform process

11、mapping at client site (typically 2-3 days) setup: dedicated team in china is selected, communications and connectivity are tested, and performance metrics for success and operational effectiveness are established (typically 1-2 days) trial: resource pro begins a one-month free trial period of its s

12、ervices so that prospective clients can experience first hand the benefits resource pro provides. performance metrics are then reviewed and client decides whether to continue. staffingfinding skilled staff is frequently a challenge for many agency principals.  they expend considerable time and

13、resources on recruiting, interviewing, and training staff often to lose them through attrition.  remote staffing is a scalable and reliable solution. challenges agencies face resource pro's solutiondifficult to find quality staffaccess to a pool of experienced, college educated, motivated s

14、taffmanagers must devote time to hiring, training, supervisionmanagers free to focus on core businessattrition leads to lost knowledge, and lost days no turnover, staff shortages or lost knowledge productivity and performancebecause of the 12-hour time difference between the us and china, resou

15、rce pro functions as a nightshift for its clients.  freeing daytime staff from routine processing allows them to become more productive, improving service, turnaround times and ultimately premium volumes.  resource pro employees are all college-educated, well-trained and fluent english spe

16、akers.  lacking many of the distractions of typical us agency employees, their efficiency and accuracy levels are very high.    challenges agencies face resource pro's solution high % of time spent by staff on routine processing30-50% less time processing means 30-50% more cl

17、ient time lag in customer response times leads to backlogswith overnight processing, agency operates almost 24hrs for rapid response times performance stagnationcontinuous process improvement processing error rate always a risk and a problem transparent procedures, few distractions and quality contr

18、ol typically reduce error rateback to topcoststo increase competitiveness, many insurance agencies across america have turned to resource pro in an effort to cut costs. resource pro is able to leverage its low cost structures through its operations in china, process expertise, resources and ability

19、to scale to deliver these business benefits.  resource pro employees represent considerable cost savings for agencies; savings that go straight to the bottom line. so while your agencys revenues are growing you get to keep more of what you earn.  some clients have described increases of 10

20、% to ebitda due directly to resource pro and as much as $500,000 savings in one year.  challenges agencies face resource pro's solution personnel are largest agency expense (salary, benefits .)personnel costs reduced typically by 40 - 60% in-house personnel require extra overhead in of

21、fice space, computers, support .remote staffing means no infrastructure overhead position 1:    client assistant (客户助理)   20人                          

22、0;  responsibility: - processes routine insurance tasks, activities and functions with minimal supervision. follows established procedures and meets quality, quantity, and timeliness standards.- operates client system according to business needs. meets client performance standards.- interacts i

23、ntrækt相互作用 with co-workers and supervisors to meet client needs in a timely manner. works effectively as a member of the team.- reports problems promptly to supervisor su:pvaiz, sju:-管理人 and takes initiative iniitiv主动性 to find solutions.- responds promptly 即时地 prmptli to client requests.-uses e

24、mail to communicate with clients.klaint composes emails that are clear, polite, and well-organized. requirements: - college degree or above- ability to write well-organized business reports/emails and converse in english- intermediate computer ability with windows and ms office- ability to pay atten

25、tion to details- ability to learn new things quickly- able to cooperate with team membersnew graduates are welcome to apply for this position.请同时投递您的中英文简历， 没有英文简历者不予考虑！ interview process client assistant & nightshift client assistant: other positions:application informationsimulation of the 1st

26、round interviewto give you a chance to practice and get a better sense of our test, we include below the actual typing program.             here is the typing test software; please try it at any time. our       

27、;      typing test standard will be above 90% accuracy with more than             1000 gross hits in 10 minutes.  note:english is our office language. we work for our american clients   usin

28、g english and enjoy speaking english in the office. to give you a   better understanding about the english requirement for our job, we   suggest that you take an online test to assess your english ability before   submitting your application. the minimum requirement is

29、that you can   pass part 2 successfully.if you are interested in any position, please send both your english and chinese resumes with a cover letter to jobs (qingdao office) or jobs-jinan (jinan office). if you qualify for the interview, we will contact you via cell phone within two weeks

30、after receiving your email.  company address:  青岛软件园5号楼3层（宁夏路288号）  email address: jobs (请将您的中英文简历同时发送至此邮箱)  buses reference: 11 / 226 / 301 - 古田路                           218 / 320 / 369 / 309 / 205-逍遥路