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1、50%15%10%10%15%30%20%30%7%10%5%SCMSCMCMSCMSERMERMERPERPKMSKMSHRMHRM SCM (Supply Chain Management)20042003 ERM (Enterprise Resource Management)30%30%40%50%( ( : %): %)10010080806060404020200 01234CMSCMSGW/KMSGW/KMSPMSPMSSCMSCM10%15%20%55%Web Service & Solution eBiz ConsultingSI Service & Solution Net

2、work Integrationv 9469739891,0781,1101,1951997199819992000200120024,0003,0002,0001,000( () )( (/ /) ): 19961997199819992000200145045040040035035030030025025020020015015010010050500 0(:) : 10,00020,000SolutionERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX( (: : ) ) (21,626)(21,626)(18,122)(18,122)(9,

3、807)(9,807)( (7,984)7,984)(7,467)(7,467)(10,266)(10,266)(14,073)(14,073)(7,810)(7,810)10,00020,000Solution(21,626)(21,626)(18,122)(18,122)(9,807)(9,807)(7,984)(7,984)(7,467)(7,467)(10,266)(10,266)(14,073)(14,073)(7,810)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX( (: : ) ) 50%100%SolutionER

4、PCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX97%87%75%52%55%75%65%100%20022003200420052006( : )5,0005,0006,8006,8005,5005,5008,0008,0006,5006,5005,500ExtensionFront endBack end B2C / e-Community / Cyber IR B2C / e-Community / Cyber IR Web Business / e-Marketing Web Business / e-Marketing System (HW)

5、/ Network(LAN,WAN) System (HW) / Network(LAN,WAN) Solutions / Applications Solutions / Applications9,0009,0005,0005,0004,5004,5007,5007,500Product20022003200420052006Product( : )5,0005,0006,8006,8005,5005,5008,0008,0006,5006,5005,500ExtensionFront endBack end B2C / e-Community / Cyber IR B2C / e-Com

6、munity / Cyber IR Web Business / e-Marketing Web Business / e-Marketing System (HW) / Network(LAN,WAN) System (HW) / Network(LAN,WAN) Solutions / Applications Solutions / Applications9,0009,0005,0005,0004,5004,5007,5007,500:199920002001200220032004200520062007(: ):924:7426116619523836961192413373505

7、515385435616457428621,0071,3001,2001,1001,000900800700600500400300200100228228242420204141595967674040525213413417417473731371372282283103101621622 26 61010117117166166 :16% :16.6%: KISDI4001,0009 IT S/W, SoC TVPost-PC,S/W,2002200720022007( (: :) ) 2003 2004 20051,0001,000500500 1,50020%12%600400300

8、5001,00015%ITIT1009080706050403020100240200160120804001431234567891011133154157147157154153171190186ITIT(:): 8007006005004003002001000-100-200-300-400199920002001200220032004200520062007182475730-34-192-305-343-385-289:924:742(: ):8007006005004003002001000-100-200-300-4001999200020012002200320042005

9、20062007182475730-34-192-305-343-385-289:924:742(: )One-Stop Service10%10%5%5%BSP IT consulting IT development IT management N/W management New technologyWireless InternetWeb ContentsWeb MailingWeb SIq eBiz Solutions & ServiceBSP AreaInternet AreaSI AreaNI AreaConsulting AreaBSP MU :BSP MU :(Busines

10、s Service Provider Management Unit)How to reach online user and provide Customised In-depth product information?How to sell products and process ordersOver the Web?What are new offerings, unique to the Web?How to revolutionise business models andshift value creation?Product/Service InnovationBusines

11、s Model InnovationMarketing InnovationChannel InnovationSource : Arthur q eBusiness PerspectiveeBusiness Perspective( e-Business )Business Value 100250300l l 120400700Degree of Innovationl q Business Value 100250300l l 120400700Degree of Innovationl q q ProposalProposal- Web Site System Value2003200

12、420052006q / / q q q e-Branding e-Branding q B2B / B2E B2B / B2E q Web Web (EIP(EIP) )q personalization(e-CRM / DM ) personalization(e-CRM / DM )E-Biz 1 12 23 3q Branding & Identity (Web CI)Branding & Identity (Web CI)q BusinessBusiness q / / (Site Concept(Site Concept) )q System & Solutions System & Solutions Web SiteWeb Site 2003 2004EIPe-Biz SIWeb SIWeb 2005 eBiz Planning eBiz Integration e-Package/Solution e-learning Solution e-Total Marketing Web Identity Web Contents Web Promotion Web Applications Web

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