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1、Ericsson Compensation 以市场数据和现行工资为参考以市场数据和现行工资为参考 Use regressed trend line; 用回归曲线用回归曲线 Consistent with the C (IPE43-49) 行政人员行政人员-每个级别差约每个级别差约5-10%; 8-15% between grades for professional and management (IPE50 - 57)专业技术或管理人员专业技术或管理人员-每个级别差约每个级别差约8-15%; 30-35% between grades for executive levels (IPE58+

2、) 高级管理人员高级管理人员-每个级别差约每个级别差约30-35%; Range Spread幅度范围幅度范围 Narrow range (30-50%) for adm. staff; 窄幅窄幅(30-50%)适用于行政人员;适用于行政人员; Wider range (40-60%) for professional staff; 稍宽幅度适用于专业技术人员;稍宽幅度适用于专业技术人员; Widest range (60%-300%) for managerial 由中值差别与幅度范围决定由中值差别与幅度范围决定 Overlap of five grades is common. 五个级别内

3、的重叠为正常五个级别内的重叠为正常 Broad banding may produce substantial overlap. “宽级宽级”会造成很大的范围重叠。会造成很大的范围重叠。 Factors Influence Salary Revision 影响个人工资调整的因素影响个人工资调整的因素 Performance Rating 表现评估得分表现评估得分 Individual Pay Position to Salary Structure 相比工资结构,个人的工资水平相比工资结构,个人的工资水平 salary exceeding the maximum: lump sum 工资超过最

4、高值,付一笔金额,无工资增长工资超过最高值,付一笔金额,无工资增长 salary beneath the minimum: special adjust 工资低于最低值,特殊调整工资低于最低值,特殊调整 Competence and Market Value 能力与市场价值能力与市场价值 Cost of Living 物价水平物价水平 Incentive Setting 奖金设定奖金设定 Incentive vs Guaranteed Pay 奖金与固定薪酬的比重奖金与固定薪酬的比重 Incentive objectives setting 奖金目标的设定奖金目标的设定 实例实例2: Ince

5、ntive vs Guaranteed Pay 奖金与固定薪酬的比重奖金与固定薪酬的比重 - Market Movement (example) 市场移动市场移动(举例举例) 100% 100% 100% 100% 100% 100%10% 10% 15% 23% 30% 28% 0%20%40%60%80%100%120%140% Sales Mgr. Sales Prof. Sales general staff Mgr. 整体目标如净销售整体目标如净销售 额、定单量、市场损益、质量等由上自额、定单量、市场损益、质量等由上自 下设定下设定 One of managers objective

6、s should be shared by subordinates 下属须有一个目标与经理分担。下属须有一个目标与经理分担。 20012002 Maximum 5 objectives最多最多5个目标个目标 MU China Net Sales (compulsory) 中国市场净销售额中国市场净销售额(必须必须) MU China Cash Flow (compulsory) 中国市场现金流中国市场现金流(必须必须) Others其他其他 (half-year evaluation & payment) (半半 年评估一次年评估一次) Incentive Objectives Settin

7、g 奖金目标的设定奖金目标的设定 -STI & Performance Bonus短期激励奖金和绩效奖金短期激励奖金和绩效奖金 C&B Program Evaluation 薪酬体系评估薪酬体系评估 Impact on organizations performance (Customers Satisfaction, Profit, external image, etc.) 对公司业绩的对公司业绩的 影响影响 (客户满意度,赢利,外部形象,等客户满意度,赢利,外部形象,等) Costs 费用费用 Employee turnover rate 员工离职率员工离职率 Human Resourc

8、es Effectiveness 人力资本指数人力资本指数 Performance Management 绩效管理绩效管理 PD Discussion (Q1) 个人发展谈话个人发展谈话 Review job description 回顾工作描述回顾工作描述 Set Objectives Measurements 设定目标及衡量标准设定目标及衡量标准 Competence Profile 技能要求技能要求 Individual development plan 个人发展计划个人发展计划 Development Actions 发展行动发展行动 (Q1-Q4) Training 培训培训 Coa

9、ching 教练教练 Counseling 咨询咨询 Review 审核审核 Performance Appraisal (Q4) 绩效评估绩效评估 Evaluate Objective achievements Assess personal performance factors 评估目标达到情况,其结果将:评估目标达到情况,其结果将: Input for next years PD Discussion 作为次年个人发展谈话参考作为次年个人发展谈话参考 A base for salary revision 作为调薪的基础作为调薪的基础 A base for career advancem

10、ent 作为事业发展的基础作为事业发展的基础 When To Have PD Discussion? 何何 时进行个人发展谈话?时进行个人发展谈话? First quarter of the year 每年的第一季度每年的第一季度 6 months after new employee on board(Objective can be set once employee on board) 新员工入职后的新员工入职后的6个月个月( 目标设定可于员工入职后即完成目标设定可于员工入职后即完成) Employee status change 员工情况变化时员工情况变化时 Promotion升职升职

11、 Demotion 降职降职 Transfer 工作调转工作调转 . Step 1 Review Job Description 回顾工作描述回顾工作描述 Step 2 Set Objective/Goals - SMART 设定设定SMART目标目标 Step 3 Set Standards and Measurement设定衡量标准设定衡量标准 Step 4 Discuss Competence Profile 讨论技能要求讨论技能要求 Step 5 Individual Development Plan 设定个人发展计划设定个人发展计划 Setting Objectives,Standa

12、rds and Measurements目标及衡量标准设定目标及衡量标准设定 Priority Objectives/ Standards/ Rating Weight Responsibilities Measurement (1-5) 30%. 20%. 15 %. Deliver project XXX according Delivered by 15th of Apr 02 to time plan and project spec. Increase Customer.Sat after delivering by over 3,8. Individual OPEX decreas

13、ed by By 31st of Dec 02 Kr 25.000,-/year. Documented in the financial system, cost center XXX Implement Performance Measured by Dialog, Dec 01: Management within XXX. All employees have set goals. All employees have PD-disc. Increased Empowerment index by over 30% Technical/Professional Competence H

14、uman Competence Business Competence Individual Capacities Competencies relevant to interaction with people. Managing People Negotiating Skill . Competencies specific for a certain function, role or task. 3G Competence 2.5 G Competence . Competencies related to the understanding of the business. Unde

15、rstanding of Telecom Market . The Ericsson Competence Model 爱立信技能模式爱立信技能模式 0 1 2 3 4 5 R e q u ire d A c tu a l Competence Profile 综合技能评定表综合技能评定表 Actions and Courses Planned Time Complete Time 行动行动/课程课程 计划时间计划时间 完成时间完成时间 Attend the LCC course June 2001 May 2002 Participate in the global project of F

16、eb 2001 Oct. 2001 Implement the PM program in department May 2001 Dec. 2001 Rotate to position to get further understanding of business operation Jan 2002 May 2002 Training 培训培训 Coaching and Feedback 教练、反馈教练、反馈 Counseling咨询咨询 Review 审核审核 Coaching & Feedback 教练、反馈教练、反馈 Good Communication Skill 良好的沟通技

17、巧良好的沟通技巧 Coaching教练教练 Coaching is the following up of feedback, incl. Solving the problem and action plan. 教练是对反馈的跟进,教练是对反馈的跟进, 包括解决问题及行动计划等。包括解决问题及行动计划等。 Feedback反馈反馈 Effective feedback describes the behaviors under specific situation 有效的反馈是对于员工有效的反馈是对于员工 具体情境下行为的反馈具体情境下行为的反馈 Feedback: The IDEAL St

18、ate 给予反馈的理想状态给予反馈的理想状态 F=Frequent 时常 A=Accurate 准确 S=Specific明确具体 T=Timely 及时 Preferred approach “Your presentation this morning went well. You conveyed very clearly the supporting rationale. In fact, the team agreed with your recommendation and well be moving ahead. One suggestion Id make for futur

19、e presentations is spending less time on the alternatives considered. That way the audience remains clear on whats being proposed.” One approach “That was a great job on the presentation you did last month. I got a few comments about how it could have been shorter, but overall you did fine. Keep up

20、the good work!” What to be appraised? 评估什么评估什么 Results & achievements 工作结果评估工作结果评估 Objectives 目标目标 Responsibilities/key results areas 职责职责 Performance factors 表现因素评估表现因素评估 Attitude in performing 工作态度工作态度 Competence 能力能力 Rating and Weighting 分值与权重分值与权重 The overall rating of Performance Appraisal shou

21、ld derive from both rating of objectives/responsibilities and performance factors. 表现评估的最终结果来自目标/职责及表现因素的评估。 Weighting 权重:权重: Objectives/Responsibilities = 60% 目标目标/职责占职责占60% Performance factors = 40% 表现因素占表现因素占40% Performance appraisal 绩效评估绩效评估 . Initiative 主动性主动性 . Problem solving 解决问题能力解决问题能力 . C

22、ustomer oriented 客户导向客户导向 . Team work 团队精神团队精神 . Communication沟通技巧沟通技巧 Performance Factors 表现因素表现因素 Examples 例如:例如: Five Levels of Performance 绩效的五个等级绩效的五个等级 Termination 解雇解雇 Training 培训培训 Promotion 升职升职 123 45 UNACCEPTABLE 不合格 NEEDS IMPROVEMENT 需改进 MEETS REQUIREMENTS 达到要求 EXCEEDS REQUIREMENTS 超过要求

23、OUTSTANDING 表现突出 Performance well below Performance well below expectations expectations 表现大大表现大大 低于期望低于期望 Immediate disciplinary Immediate disciplinary action required action required 应立即应立即 处罚处罚 requires improvement in requires improvement in some areas some areas 在某些领在某些领 域需要改进域需要改进 Is he/she new

24、 in the job? Is he/she new in the job? 是否为新员工?是否为新员工? Meets all objectives Meets all objectives 达达 到所有目标到所有目标 Minor shortfallsMinor shortfalls极少不极少不 足足 Meet all objectives Meet all objectives达到达到 所有目标所有目标 Exceeds some objectives Exceeds some objectives 超过一些目标要求超过一些目标要求 Exceed all objectives Exceed all objectives 超超 过

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