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1、vocabulary 旅行社 导游 观光旅游 名胜古迹 往返票 accommodation itinerary Vocabulary SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 receipt risi:t n. punctual pktjul adj. departure dip:t n. schedule skedjul n. 我们每星期出团两次,每周一和周三早上出发。 这儿有些小册子,它们能给您提供更详尽的说 明。 听起来挺合理的。 我准备到国外旅行。 Useful Expressions SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 For a house
2、keeping server Welcome to the ninth floor. Im the floor attendant. Just let me know if there is anything I can do for you. 2. Here is the light switch, the temperature adjuster, the wardrobe and the mini-bar. 3. Heres our hotels Service Information Booklet. It gives you an idea about our services an
3、d faci1ities. Useful Expressions SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 5. 请在大厅里等几分钟好吗?一有空位我马上通知您。 6. 靠后一点的桌子,还能欣赏到湖上景色,行不行? 请坐。给您菜单。我一会儿就回来为您点菜。 8. 菜单看完了吗? Part Four Exercises Fill in the blanks according to the context. A: a reservationist B: a client A: Reservations! Can I (1) ? B: Yes, Id like to book a
4、room for my friend, Gary Smith. A: What kind of room (2) ? B: A double room with bath. (3) is it ? A: Its 180 yuan. (4) will he be staying ? B: Ten days. A: When will he (5) ? B: On the 18th. A: Would you like (6) ? B: No, thanks. A: A (7) room with (8) without breakfast from the 18th and for ten da
5、ys . B: Thats right, thank you. A: Thank you. Goodbye. SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 _ _ _ _ _ _ _ A=local guide B=Tour leader C=Receptionist C: Good evening! Welcome to our hotel. A: _(晚上好! 我需要一个套房,八个单人间和三个双人间。) C: Have you made a reservation? A: Yes. _(我们是为一个德国团队预订的。我来自中旅,该团共有15 个游客,团号为SHCITS-A070
6、828.) C: Im sorry, but I dont see your reservation here. A: _(我们肯定办过预订,因为我三天前还确认过。 你可以再查一下 吗?或者联系销售部?) C: All right. Let me check again. Ah, yes, here it is. We have one suite, eight singles, and three twins for CITS. B: _ (有什么问题吗?) A: No, everything is all right. B: _(客房都准备好了吗?) C: Yes, they are. M
7、ay I have your passports, please? B: Sure. Here you are. C: Thank you. Would you please fill in these registration forms? B: _(登记表填好了。我们可以拿钥匙吗?) C: Here are the keys. Have a pleasant stay in our hotel. B: Thank you very much. Wilson 先生生病了,他的妻子(W)向服务员(H)描述病症 并要一些药。 W:我的丈夫有胃病。 H:非常遗憾。我能为你干些什么?我们需要送他到医
8、院 吗? W:不,我想没那么严重,至少现在是这样。你能拿一些 药吗? H:当然,我马上就回来。 (几分钟之后,服务员带着药上来敲门。) W:请进。 H:这有3种治胃病的药。你用我帮你读一下说明吗? W:我可以自己来,谢谢。 (深夜) H:你好,客房部。 W:你好,我是1606号房间的简威尔逊。 H:威尔孙先生好点吗? W:更严重了。他发高烧,还吐。我想我们最好送他到医 院进行全身检查。 H:不要担心,我马上给医院打电话,备好车我就上来。 Task Make a conversation: Suppose you are a tourist and your partner is a trave
9、l agent. Please make a conversation in which you want to find the information about your trip. Example A: What can I do for you, sir? B: Id like to take a trip to Suzhou. A: Well, we arrange two kinds of tourist programs for Suzhou: a six-day tour by train and a five-day flying journey. B: This is m
10、y first trip to Suzhou. Would you please tell me something about the city? A: Certainly. Suzhou is a beautiful city. It is called the Venice of the East because of its network of canals, and it is world-famous for its landscape gardens. There are about 150 gardens in Suzhou. Some of them are more th
11、an 1,000 years old. These gardens are not large but curious in their designs, and they bring together the beauties of nature, architecture and painting. B: That sounds nice. Id like to take a five-day flying journey. A: Ok. Here are some brochures. They can give you more information. B: Thank you. W
12、hat is the cost? A: Its 2000 yuan, including accommodation. B: It sounds reasonable. A: You can give me a call after you make your choice. B: Ok. Bye. A: Bye. vocabulary 旅行社 travel agency 导游 guide 旅游线路 itinerary 观光旅游 sightseeing trip 往返票 a round trip ticket 膳宿供应 accommodation 名胜古迹 place of interest
13、Part Two Situational Dialogue SEC 2 SEC 3 SEC 4 SEC 5 SEC 1Vocabulary receipt risi:t n. 收条, 收据 punctual pktjul adj. 准时的, 严守时间的, 按期的 departure dip:t n. 起程; (火车的)发车; (飞机)起飞 schedule skedjul n. 时间表, 课程表, 日程表; 火车时刻表 total tutl adj. 总的, 总括的, 全体的, 全面发动的 We have two tours each week, leaving Monday and Wedn
14、esday mornings. 我们每星期出团两次,每周一和周三早上出发。 Here are some brochures. They can give you more information. 这儿有些小册子,它们能给您提供更详尽的说 明。 It sounds reasonable. 听起来挺合理的。Im going to take a trip abroad. 我准备到国外旅行。 Useful Expressions SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 For a housekeeping server Welcome to the ninth floor. Im
15、 the floor attendant. Just let me know if there is anything I can do for you. 欢迎光临我们九楼。我是楼层服务员。如有什么事情要我做,请随时吩咐。 2. Here is the light switch, the temperature adjuster, the wardrobe and the mini-bar. 这是电灯开关、温度调节器、衣柜和小冰箱。 3. Heres our hotels Service Information Booklet. It gives you an idea about our s
16、ervices and faci1ities. 这是我们饭店的服务指南,它将告诉您有关我们饭店的服务及设施情况。 Useful Expressions SEC 2 SEC 3 SEC 4 SEC 5 SEC 15. Would you please wait a few minutes in the lounge over there? Ill let you know as soon as the table is ready 请在大厅里等几分钟好吗?一有空位我马上通知您。 6. What about one that is further back but still offers a v
17、iew of the lake? 靠后一点的桌子,还能欣赏到湖上景色,行不行? Please take your seats. Heres the menu. Ill be back in a few minutes to take your order. 请坐。给您菜单。我一会儿就回来为您点菜。 8. Have you had time to look over the menu? 菜单看完了吗? Part Four Exercises Fill in the blanks according to the context. A: a reservationist B: a client A
18、: Reservations! Can I (1) ? B: Yes, Id like to book a room for my friend, Gary Smith. A: What kind of room (2) ? B: A double room with bath. (3) is it ? A: Its 180 yuan. (4) will he be staying ? B: Ten days. A: When will he (5) ? B: On the 18th. A: Would you like (6) ? B: No, thanks. A: A (7) room w
19、ith (8) without breakfast from the 18th and for ten days . B: Thats right, thank you. A: Thank you. Goodbye. SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 help you _ would you like_ How much_ How long_ arrive_ breakfast_ double_bath_ Keys 1. Good evening! Id like to have one suite, eight singles, and three twins, p
20、lease. 2. Weve booked them for our tour group from Germany. Im from China International Travel Service and the group code is SHCITS-A070828. We have 15 passengers. 3. Im sure we have made a reservation because I reconfirmed three days ago. Could you check again or contact the Sales Department? 4. Is there any problem? 5. Are the rooms ready? 6. The forms are finished. May we have the keys to our rooms? W : My husband has a stomachache. H : Im sorry to hear that. What can I do for you? Shall we send him to the hospital? W : No, I dont think it is that serious, at least now. can you get
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