外贸员打电话常用句型和情景对话

1、外贸员打电话常用句型和情景对话面是整理的外贸员打电话常用句型和情景对话， 欢迎大家阅读！Basic Expressions1. This is Dajiang Food Store. How may I help yo这u里? 是 大江食品店。d like to order 3 cases of 我be打er.请问我怎样能帮到你呢 ?2. Could you put me through to the toy department? 请帮我接玩具部好吗 ?3. I算订购三箱啤酒4. My name is Tony Smith, Shanghai Hotel Room 2107. My phon

2、e number is 6567- 8900.我叫托尼 ?史密斯，住上海宾馆 2107 房间，我的 电话号码是 6567-8900。5. Please make a remittance of 1,500 Yuan for the books youve ordered. The postage is included您. 订的书请汇款一千五百元过来，邮资 包括在内。6. Hold on a moment please.请稍等。7. I ll see if she i我s i去n. 看看她有没有在。8. I am afraid she is out at the moment.对不起，她这会出

3、去了。9. I ll be pleased to if I c如a果n. 能的话，我很高兴。10. Extension 121, please.Sorry, the line is bus请y.接 121 号分机。 对不起，线路忙。11. Could I speak to Mr. Johnson, please?Sorry, there is no one by the name of Johnson here.我可以和约翰逊先生通话吗 ?对不起，这里没人叫约翰逊12. Could you hold on a minute? Ill get him for you.Certainly. Tha

4、nks.稍等，我帮你去叫他。行，谢谢。13. Mr. Smith is tied up at the moment.OK. Ill call a史ga密in 斯later.先生现在脱不开身。好的，我回头再打电话过来。14. I am sorry I wasn t in when you called.That 很抱s歉 al你l r来ight. 电话时我不在。没关系。15. Operator, we were cut off. Could you reconnect me, please?Just a moment, please.接线员，电话断了。可以替我重新接通吗 ?请稍等片刻。16. D

5、o you follow me?Yes, please go on.打电话听懂我的话了吗 ?听 懂了，请接着谈。17. Have you got it?Sorry. Do you mind repeating?明白了吗 ?对不起， 你介意再说一遍吗 ?- 请稍候，李小姐。（转线路 ）史密斯先生，联合纺织品公 司的李小姐想和你通电话。- 请把电话接过来。你好，我 是史密斯先生。协议草案Dialogue2 A:- 早上好，史密斯先生。我打 电话是为了你寄给我的那份Marketing Manager s Office. Can I help you?B: Mr. Smith, please.A: S

6、orry, he is out.B: What time do you expect him back then?A: Sorry, I am not sure. Can I take a message?B: No, thanks. I will call back later.A: That e. Please call again later.B: OK. Thank you. Goodbye.-这- 是营销经理办公室。请问 有什么事吗 ?- 请史密斯先生接电话。- 对不起，他出去了。- 那你估计他什么时候回来 ?- 对不起，我不清楚。 你要留 个口信吗 ?- 不用了，谢谢，我待会再打过

7、来。- 那好。请过会儿再打来吧。- 好的。谢谢你。再见。- 他什么时候来，你知道吗 ?- 我估计他要到十一点才会来。- 我可以留个口信吗 ?- 当然可以。- 他一回来就请他给我回个电话。他有我的电话号码。- 好的，张小姐。我会的。- 谢谢再见。打电话 Dialogue 4A: Is Mr. Zhang there, please?B: Sorry. I cant hearyou. Would you please speak a little louder?A: I said, is Mr. Zhang there?B: Mr. Smith, the line is bad. Don th a

8、ng up, please. I hlla ve the call transferred to another line.- 请问张先生在吗 ?- 对不起。我听不清楚。请说 大声一点好吗 ?- 我是问， 张先生在吗 ?- 史密斯先生， 电话 线路不清 楚。请别挂，我把电话转到 另一条线路上去。Words and Expressionsdraft drB:ft 草稿 agreement E5ri:mEnt 协议，协定 bother 5bCTE 麻烦，打扰 hang up / hang on 挂断电话 / 不挂断电话 step out 暂时离开 hold the line （打电话时 ）不挂断

9、extension iks5tenFEn （电话 ）分机 tie up （ 工作等 ）把缠住，使无法脱身 cut off （指电话 ） 通话被中断 reconnect 7ri:kE5nekt 使重新接通 follow 5fClEu 听懂，领会请告知这个时间对您是否方便。 如不方便，请建议具体时间。Substitution Drills1 A: May I help you?B: I d like to speak to Mr. Smith, please.May I please?Can I please您? 好 !请帮我接史密斯先生。2 A: May I ask who is calling

10、, please?May I know who is thisspeaking?Who shall I say is calling, please?B: This is Mr. Fox from UnitedTextiles.可以告诉我您是哪位吗 ?我是联合纺织品的福克斯先生。A: Mr. Smith, please.Is Mr. Smith in?Is Mr. Smith there?B1: This is Mr.Smith speaking.Smith speaking. (Speaking)Smith here. Is that Mr. Fox?B2:I mso rry. Mr. Sm

11、ith is not in at the moment.Sorry, he jsu st steppedout.Sorry, he s in the confe.Bre3n: cJeust a moment, please.Hold the line,please.Hang on,please.史密斯先生在吗 ?史密斯先生在吗 ?史密斯先生在吗 ?我就是。我就是。我是，是福克斯先生吗 ?对不起， 史密斯先生现在不在这里 他刚出去。他在开会请稍等请稍等请稍等4 A: Mr. Smith, Mr. Li from United Textiles wants to speak to you.phon

12、e call for you.you rwe anted on the phone.B: Put him through, please. Thank you史. 密斯先生，联合纺织品的李先生要和您通话。有您的电话。有电话找您。请接过来 ,谢谢。5 A: When will he come in, do you know?What time do you expecthim back?Will he be back soon?B: I suppose he won t be in until 11:00.Idon t expect him to be available until 2:30.

13、I m你 s知or道ry他. I ve no ide什么时候来吗 ?你预计他什么时候回来 ?他会很快回来吗 ?我想他十一 点前不会回来。我想他得到二点半才能回来。 对不起，我不知道。6 A: May I leave a message?Could you give him a message?Could youtell him Mr. Zhang called?B: Certainly.Sure.我可以留个口信吗 ?您能传个 口信给他吗 ?您能告诉他张先生给他打过电话吗 ?当然。7 A: Would you like to leave a message?May I take a messag

14、e?Shall Iask him to call you when he returns?B: Dont bother. I ll call back laPlease tell him to call Mr. Zhang at 231-4567.Yes,p lease. My number is 231-4567.您可以留个口信吗 ?您可以留个口信吗 ?他回来时我要他给您 打个电话吗 ?不必麻烦了。我等会再打过来。好的,请叫他打 231-4567 给张先生。好的 ,我的电话号码是 231-4567。8 I can t hear you. Would you please speak a li

15、ttle louder?The line isbad. Would you please say that again?Sorry. Something is wrong with the phone. It s not clear. Please repeat that我. 听不到你说话。您的声音能不能大一点 ?线路很差。请再说一遍。对不起，电话有点问题，不够清晰。请重复一下。9 This is Dajiang Food Store. May I help you?Fuda Company.the tailoring department. 这里是 大江食品店。请问你需要什么 ?富达公司。剪裁部。10 Could you put me through to the Toy Department?the information deskthe manager s officethe fast food restau您r