安达信—某软件公司的咨询方案课件

1、Contents Our proposal is divided into the following sections: Section 1 Introduction.What does Plaskolite want from this project? Section 2 Project Overview. What is Arthur Andersens perspective on software evaluations? Section 3 Project Approach.How will we conduct the evaluation? Section 4 Project

2、 TeamWho will work on the project? Section 5 Project Timing.How long will it take? Section 6 Project Costs.How much will it cost? Section 7 Arthur Andersen.Why Arthur Andersen? Section 8 Project Resources.What are the qualifications of our team? Our Understanding of Your Needs Plaskolites overall go

3、al is to evaluate and select an integrated customer service, distribution, manufacturing and financial software package that best supports your business information needs. To help achieve this goal, Plaskolite would like a Arthur Andersen to assist with the evaluation and selection of a new software

4、 package. The specific objectives of this project will be to: uDefine and prioritize business and information requirements uIdentify process improvement opportunities uResearch and identify viable software candidates uObjectively facilitate the evaluation of the most appropriate software alternative

5、s uDefine appropriate technical architecture uAssist with vendor negotiations uPlan the software implementation at a high level Goal Project Objectives Section 1: Introduction Our Understanding of Your Needs The key deliverables to meet your objectives for this phase of the project will be: uHigh le

6、vel business process maps uProcess Improvement Opportunities uSoftware requirements and “knock-out” criteria Functional Technical Vendor uList of potential software candidates uVendor demonstration scripts uSoftware selection recommendation uSoftware, hardware and services cost estimates uHigh-level

7、 implementation plan uOrganizational impact assessment Section 1: Introduction Deliverables Our Perspective Our local experience with integrated software packages is deep and broad. Our Ohio Consulting practice, which includes Columbus, Cleveland and Cincinnati, has over 140 full-time consultants. S

8、oftware implementation is the cornerstone of our practice. Below is a list of some of our recent engagements in Ohio. Section 2: Project Overview Our Local Manufacturing Experience Arthur Andersens philosophy is to remain independent of software vendors. Consequently, Arthur Andersen can objectively

9、 evaluate integrated software packages against the information needs of our clients. Software Selection Implementation Company Description Powdered Metals Mfg. Plastic Products Mfg. Packaging Products Mfg. Process Mfg. Capital Equipment Mfg. Kitchen Appliance Mfg. Automotive Supplier Automotive Supp

10、lier Consumer Products Mfg. Automotive Supplier Lighting Products Mfg Personal Products Mfg. Cleaning Products Mfg. Process Mfg. Building Products Mfg. Veterinary Products Distributor Electrical Products Mfg. Process Mfg. Concrete Mfg. Automotive Supplier Telecommunications Co. Data Services Company

11、 Food Products Mfg Automotive Supplier Automotive Supplier Office Products Mfg. Automotive Supplier Automotive Supplier Automotive Supplier Telecommunications Equipment Mfg. Steel Wire Mfg. Plastics Products Manufacturer Automotive Supplier Electrical the selection team scores each area based on how

12、 well the package met the needs of Plaskolite. Immediately after the demonstrations, the scores are tallied. Arthur Andersen facilitates a discussion to share the scoring results and reach a consensus on strengths and weaknesses. The demonstration results are only one component (although the most im

13、portant component) of the final selection criteria. Section 2: Project Overview Software Evaluation - Lessons Learned Our approach works to complement the business knowledge of Plaskolite with the industry knowledge, technical expertise, and “best practice” work of Arthur Andersen. A package will no

14、t be embraced by Plaskolite if it is chosen solely by Arthur Andersen. We will facilitate Plaskolite through our methodology to ensure a partnering endeavor based on your agenda. Communicate that no package will meet every perceived need and that perceptions must change. Sell the idea that nothing w

15、ill improve unless it changes. Ensure the demonstration audience understands that vendors want to show their strengths, not necessarily what is best for Plaskolite. Facilitate the demonstrations accordingly. Ensure references are in similar industries with similar volumes and are using the product (

16、not testing or ready to rollout). Ensure the organization understands that package software implementation projects are more expensive and provide less relative benefit than strategic, competitive initiatives; however, these projects are critical to establishing a solid foundation to support future

17、strategic initiatives. Some gaps will be identified during the selection process, but it isnt until the Business Process Simulation (BPS) phase of the project that all gaps are known. Packaged software vendors incorporate industry-wide best practices from their customer base into their software. Dur

18、ing BPS, each Plaskolite business scenario is executed in the software. The team will be able to identify how Plaskolite will further change its business processes to align with the software vendors approach. We recommend a “no-mod” policy, this is achieved by executing these newly aligned business

19、processes in the software. But unless Plaskolite management is willing to support this approach, this goal will not be achieved and modifications will be required. Use “knock-out” criteria to quickly get to a short list of vendors. This will allow deep focus on a handful of viable contenders and all

20、ow more time for value-added activities like identifying areas for improvement. Facilitative Approach Manage Expectations The Short List Gaps Between Business Requirements and Software Capabilities Section 2: Project Overview On-going Project Scope change management; and business process improvement

21、. Ron received his BS in Industrial and Systems Engineering from the Ohio State University. He is an American Production and Inventory Control Society (APICS) member and has his CIRM certification. Representative Clients: o Pioneer Industrial Components o Stanley Electric o The Butler Company o Beld

22、en Wire and Cable o Advanced Drainage Systems o Showa Aluminum o Ashland Chemical o Reltec Industry Expertise: o Industrial Products o Automotive o Electrical Products o Wholesale Distribution Relevant Experience Profile: o Currently managing a Peoplesoft implementation project for a tier 1 automoti

23、ve supplier. o Managed a J.D. Edwards ERP implementation for a Japanese- owned tier one automotive supplier. The project scope included all core finance, sales order management, and manufacturing functions for a single plant operation. o Led the finance team on a BPCS ERP software implementation for

24、 a large multi-plant wire manufacturer. The financial scope included cost accounting, AR, AP, GL, financial reporting, budgeting, and fixed assets. o Implemented process improvements in support of the installation of BPCS for a Japanese owned automotive parts supplier. The functional scope included

25、cost accounting, accounts payable, accounts receivable, financial reporting, and shop floor data collection. o Programmed the inventory control, receipt of materials application within a widely distributed integrated manufacturing software product during a development project for a chemical processi

26、ng company. o Designed customer maintenance and financial/billing parameter adjustment applications while working with a multi-service utility to replace legacy software systems. The systems chief requirement was the ability to manage (customer maintenance, billing,.) 700 of the most complex industr

27、ial accounts (Approximately 25% of total revenues). Section 8: Project Resources Resumes Pete Beckwith Background Pete is a Manager in Arthur Andersens Business Consulting Practice in Columbus. He has over 6 years consulting experience with the firm and serves Manufacturing and Wholesale Distributio

28、n clients. Pete provides consulting services to clients in planning, design, and implementation of information systems, as well as process reengineering. Pete received his Bachelor of Science in Manufacturing Engineering from Miami University. He is an American Production and Inventory Control Socie

29、ty (APICS) member and is pursuing his CIRM certification. Representative Clients: o The Butler Co. o Wayne-Dalton o Eveready Battery Co. o Energizer Power Systems o Montgomery Ward Industry Expertise: o Consumer Products o Wholesale-Distribution o Retail Relevant Experience Profile: o Pete led an ER

30、P software implementation for the nations largest distributor of veterinary pharmaceuticals. Pete managed and facilitated the areas of Sales and Marketing, Warehouse Operations, Purchasing, Finance, and Information Systems. o Pete led a packaged software selection project for a wholesale distributor

31、. He facilitated articulation of all business and technical requirements, and identification of process improvements by leveraging Best Practices. He facilitated the research activities, vendor demonstrations, evaluation discussions, and site visits with client team members. o Pete worked with a nat

32、ional manufacturer-distributor of consumer products to map as-is processes and identify areas of risk and areas for process improvement in warehousing operations. o Pete worked with a billion-dollar manufacturer of consumer batteries to implement packaged SAP R/3 software, as part of a global standa

33、rdization initiative. o Pete worked with a national retailer through its acquisition and merger of an east-coast retailer. Pete led the integration efforts of the distribution systems area. Section 8: Project Resources Background Mr. Hood is an experienced consultant in the Columbus office of Arthur

34、 Andersens Business Consulting practice. He has over 6 years of financial accounting and consulting experience. His experiences focus on technical and analytical project implementations for the manufacturing and financial services industries. Educational Background. Doug holds a BA from Anderson Uni

35、versity, with a major in Accounting and a minor in Business Administration. He is a Certified Public Accountant in the State of Indiana and is a member of the American Institute of Certified Public Accountants. Representative Clients: o Stanley Electric o Tigerpoly o Arvin Industries o Hancor Indust

36、ry Expertise: o Automotive o Industrial Products o Fabricated Products o Wholesale Distribution Relevant Experience Profile: o Currently, leading the finance team on a J. D. Edwards implementation for a manufacturing company o Led the finance and sales order management teams on a J.D. Edwards ERP im

37、plementation for a Japanese tier one automotive supplier. The project scope included all core finance, sales order management, and manufacturing functions for a single plant operation. Responsibilities included defining business requirements, testing and implementation. o Facilitated financial team

38、requirements definition on a software selection project for a tier 1 automotive supplier. QAD MFG/PRO was ultimately selected by the client. o Managed an SAP implementation project for a captive finance company. Responsibilities included facilitating team meetings, reporting project status to compan

39、y management, providing process descriptions, developing the conceptual design and configuring the Financial Accounting (FI) and Controlling (CO) modules of SAP. o Managed several audit and professional services engagements variety of industries, including Wholesale Distribution, Savings and Loan an

40、d Fabricated Products Manufacturing. Responsibilities included coaching, directing, and evaluating the engagement team; drafting financial statements, independent audit report, SEC and regulatory filings; engagement budgeting explanation of variances. Section 8: Project ResourcesResumes Douglas S. Hood Background Heather