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1、.WORD. 格式.新视野商务英语视听说 下Unit 1 A Factory TourPart : warm-up(1) eat (2)tour (3)taste (4)enjoy (5)make (6)closed (7)shopPart : listening practiceTask1(1)f (2)e (3)g (4)j (5)c (6)h (7)b (8)a (9)d (10) iTask21.(1)aerospace (2)manufacturer (3)services (4)showcase (5)production(6) various (7) producer (8) a

2、dvanced (9) globe (10) leader2.(1)(5) F F F T FPart 1. (1) c (2) b (3) c (4) a (5) a2. (1)6000units (2) only 1%(3) First, they will confirm the quality of each part according to the regulations at every pointin the process. Also, they have computer-controlled equipment to test the quality of thesemi

3、-finished product and of the final product. Lastly, they send some products to the publicquality-control centre for checking.Part 1(1)200 markets across six continents (2) about (3)108 (4)8 (5)932(1)2 030 (2)13 (3)15 (4)3 045Part 1. (1) c (2) b (3) c (4) c (5) b.专业资料 .整理分享 .WORD. 格式.2. Thomas and Ri

4、chard had a factory tour. Thomas was very impressed by the speed of theassembly line of the factory. Richard said that the high-speed assembly line was designed andmade by their engineers and technicians. Then Thomas wondered how much the factory spent onnew product development every year and how so

5、on the order would be delivered. Richard toldhim that 8% to 10% of the gross sales was spent on new product development. He also said thatdelivery of new products depended on the size of the order and the items. Finally, Thomas askedRichard to give him some brochures on the products because he wante

6、d his manager to knowabout them. Richard also said that Thomass manager would be welcome to visit the factory.Part 1. The correct order is: d-g-e-a-c-h-b-f2. (1)history (2)first (3)consumed (4)manufacturing (5)secretsUnit 2 Trade FairsPart (1)China Import & Export Fair (Canton Fair), China Hi-Tech F

7、air, BeijingInternational Automotive Exhibition, etc.(2)kitchenware & tableware, general ceramics, home decorations, glassware,foodstuffs, native product, medicines & health products, sporting, travel &recreation products, office supplies, shoes, cases & bags, furniture, etc.(3) See a variety of goo

8、ds, compare goods of different brands. Collect usefulinformation such as catalogues, price list, etc; visit potential business partners;place orders.Part Task1(1) F (2) F (3) T (4) F (5) F (6) TTask2(1)domestic (2)suppliers (3)Customer (4)value (5)services(6)ideas (7)compare (8)specialized (9)innova

9、tive(10)up-to-date2. (1) new (2) reputation (3) world (4) range (5) latest.专业资料 .整理分享 .WORD. 格式.Part 1. (1) rentable (2) entertainment (3) transport (4) halls(5) exhibition (6) arena (7) facilities (8) conjunction2. (1) c (2) b (3) c (4) c (5) a (6) bPart John: (3) (2)Mr. Robbins: (1) (4) (5)2. (1)

10、c (2) b (3) c (4) aPart (1) Canton Fair 2) biannually (3) renown (4) variety (5) turnover(6) exhibitors (7) opportunities (8) quality (9) promotion (10) volumePart Question 1: Miss Stewart, why did you want to exhibit in North America?Question 2: How did you choose the right one?Question 3: What did

11、 you do to prepare before attending the trade fair?Question 4: How were you able to exploit your business opportunities and generatenew business?Question 5: What did you do after the trade fair?2. (1) a (2) c (3) b (4) a (5) bUnit 3 Marking EnquiriesPart (1) Ask for morn information concerning the p

12、roduct in the advertisement inyesterday s New York Times.(2) Jackson Brothers(3) If I am the receiver, I will send the latest catalogue to the writer and answerall the questions that interest him.Part .专业资料 .整理分享 .WORD. 格式.Task1 (1) C (2) B (3) ATASK21. (1) General (2) articles (3) Specific (4) cont

13、ent (5) specifications2. (1) steel screws in all sizes(2) CIF(3) Because the supplier is able to supply larger quantities at more attractiveprices(4) The supplier s offer.Part 1. (1) b (2) c (3) b (4) c2. (1) Export (2) Merchandise (3) flight (4) Production(5) 10 o clock (6) sample (7) evaluated(8)

14、purchasesPart 1. (1) speedboats (2) price quote (3) around the corner (4) pay2. (1) US$6500 (2) 10% (3) shipment (4) US$7850Part 1. (1) F (2) T (3) F (4)T2. If I were a farmer, the price would concern memost. The reason being that, first,form products do not generally sell at a high price so we have

15、 to keep productioncosts down. Secondly, taxes are fairly high at present and we have less support fromthe government, so our incomes are decreasing. That s why I think the price is mygreatest concern. On the other hand, if we can improve quality by buying better seedsand improving our handing metho

16、ds, we can sell at a premium. That could increaseour income.Part 1. (1) c (2) a (3) c (4) b (5) c2. Agents need to be paid for their work. Sometimes they are paid a percentage ofthe order but that hardly induces them to negotiate low prices. Therefore, agents.专业资料 .整理分享 .WORD. 格式.are usually paid co

17、mmission. This may be paid by the seller or by both sellerand buyer.Unit 4 Negotiating PricesPart (1) listen (2) speak (3) interrupt (4) ask questions (5) penny(6) pound (7) assertive (8) aggressive (9) more (10) lessPart Task1(1) discount for bulk (2) minimum quantity (3) early-settlement discount(

18、4) commission (5) contract, unit priceTask21. (1) T (2) F (3) T (4)F (5) F2. (1) FOB (2)agents (3)extra (4)Korean (5)exceptionsPart 1. (1) b (2) a (3) c (4) a (5) c2. A: We are very interested in your X358 MP4 and are thinking of making a trialorder of 10000 pieces. What price can you offer us?B: As

19、 this is our first business, we can provide you with some preferential terms.How about $40 per piece?A: Oh, I m afraid that s way beyond our expectations. It s even higher thanwhat the other factories give us.B: Yes, we know there are lower price around but would you please look at thequality? Ours

20、are much better than our competitors . In addition, the demandfor this item from our company is very high. W ere actually temporarily outof stock right now. Currently, demand is way ahead of supply in the market.A: We know about that. But don t you think you should make some concessionsto make your

21、price competitive? Can we make it $35 if we place large orders?B: Well, that s a tough deal. However, since we re going into a long-term.专业资料 .整理分享 .WORD. 格式.relationship, maybe we can try to reach that bottom line for you.Part 1. (1) b (2) c (3) c (4) b (5) a2. (1) Welsh (2) 60 days (3) 13.5 (4) 10

22、00 (5) 22.5 (6) 3 (7) 1000 (8) 500Part 1. (1) 4%, annual (2) expenses (3) publicity, personnel (4) 40% (5) next year2. Sample dialogue:A: Mr. Brown, I m anxious to know about your offer.B: Well, were been holding it for you. Here it is. Five hundred cases of blacktea, at 30 pounds per kilogram, CIF

23、London. Shipment will be in June.A: That s a steep price! It ll be difficult for us to make any sales.B: I msurprised to hear you say that. You know the price of black tea has goneup since last year. Our compares favorably with what you might get elsewhere.A: I m afraid I cant agree with you there.

24、India has just come back into themarket with a lower price.B: Ah, but everybody in the tea trade knows that America s black tea is topquality. Considering the quality, I d say the price is very reasonable.A: No doubt your tea is of high quality, but still, there s keen competitionin the market these

25、 days. I understand many countries are lowering theirprices.B: OK. Then we ll make it 28 pounds for this order. Is that ok?A: That s a very small concession. Still, we want to do business with you becausewe think your packaging is excellent. We ll go with this price this timebut hope for a better de

26、al for any further orders.B: Good, we can talk about further reductions later when we see how businessis developing between us.Part 1. (1) F (2) T (3) F (4) F (5) F (6) T (7) F2. (1) the quality of our product is much better than that of other suppliers.专业资料 .整理分享 .WORD. 格式.(2) We can talk about tha

27、t later.(3) if you can give me best price for this first order, we can start along-term relationship.(4) That really leaves us with nothing.(5) I ll make that concession.Unit5 Placing an OrderPart (1) negotiate (2) accept and confirm an order (3) sign the contract(4) confirm the order (5) confirm fu

28、rther ordersPart (1) is a request to supply a specified quantity of goods(2) an enquiry with subsequent quotations(3) printed order forms(4) description, quantities, mode of packaging(5) agreed upon in previous negotiations(6) are legally bound to fulfill their agreement(7) at the agreed time(8) acc

29、ept the goods supplied and then pay for themTask21. (1) F (2) F (3) F (4) T2. (1) b (2) c (3) a (4) bPart 1. (1) Belster XP is the best copier for general use. With a combination of largecapacity, small size and efficiency, it can be configured to suit almost allsituations. Furthermore, it has an au

30、tomatic document feeder.(2) The buyer can download the order form from the seller s website, and fill inthe name, address, telephone number as well as the item number of the desiredphotocopier. Then send the form to the address provided.专业资料 .整理分享 .WORD. 格式.(3) To make a payment, the buyer can write

31、 a payable cheque to the seller. Encloseit with the mail order form and send it to the address provided.2.A: Hello, I see from the Internet that you are a trading company who deals withsweaters and skirts in Guangdong Province. Is that right?B: Yes, that s right. What can we do for you?A: Were a Nig

32、erian company, and we re looking to order some clothes.B: Good, we provide a variety of clothes. So what kind of clothes are you interestedin?A: Sweaters and skirts. But would you please first tell me your minimum order?B: Our minimum order is set at 5000 pieces.A: OK, that s fine. I ve selected two

33、 items from your online catalogue: items 6and 18. But I would like to make some changes. Will you be able to accommodate me?B: Depending on what type of changes you want, it should nt be a problem.A: For item 6, the sweater, I want the sweater to come in two additional sizes. Wouldyou please add XXL

34、 and XXXL?B: OK. How about item 18?A: The size is ok with item 18. But we want to order both light and dark colours.Part (1) have a problem with (2) protects (3) cost (4) decorative (5) European tastes(6) long-distance (7) sales (8) increase (9) retailers (10) logoPart 1. (1) acd (2) d (3) c (4) c2.

35、 A: Hello, I d like the order 1000 DSC-T5 Digital Cameras form your company. Butit s important that we have them before July 31. Can you make it?B: I m afraid that we can t make it in such a short period of time. That s onlya month away. Would you consider any other models?A: What do you suggest?B:

36、The DSC-T7. Actually, it s an updated version of the T5. It has more functions.专业资料 .整理分享 .WORD. 格式.A: Would you please tell me the difference?B: The DSC-T7 has a 32 MB2 of Internal Flash Memory. Otherwise it s the same asthe DSC-T5.A: That sounds good. What about their prices?B: The DSC-T5 is $349.

37、95 while the T7 is $449.95.A: I see. Would you be able to provide me with 500 of each?Part (1) Bran Gifts (2) ZWS10A (3) 1000 (4) US$18 (5) XG7 (6) foil in a brown box(7) September 10, 2005 (8) Toronto (9) 110% of the invoice value against All Risks(10) confirmed irrevocable (11) 15th (12) Quality &

38、 QuantityUnit 6: Terms of PaymentPart A Japanese YenB United Stated DollarC Pound SterlingD European DollarE Korean WonF Canadian DollarPart The correct order is: c-a-b-e-dTask21. (1) b (2) a (3) b (4) c2. (1) collection (2) Documents against Payment (3) Documents against Acceptance(4) expenses (5)

39、procedures (6) actual payment (7) collecting (8) non-paymentPart 1. (1) b (2) c (3) a (4) c (5) c2. A: since we have reached an agreement on the price, quality, quantity and packagingof the product, now let s get down to talk about payment, ok?.专业资料 .整理分享 .WORD. 格式.B: Good idea, what terms of paymen

40、t would you prefer?A: Actually, on L/C payment is our general practice.A: The exchange rate is currently rather unstable and an L/C provide a guaranteeof prompt payment from the bank.A: It s also the generally accepted international practice.B: That s right. L/C are very common in foreign trade.B: B

41、ut this time we suggest D/P payment for the following reasons:B: firstly, a D/P payment can reduce the cost and in turn allow a larger profit marginfor both of us. Secondly, the order is quite large and our exchange quote isinsufficient at present. Finally, we have a good credit rating in several ba

42、nks.You can trust us!A: That sounds good. But we still prefer an L/C since it s our general practice.A: Do you think you could apply for one?Part 1. The correct order is: a-i-e-g-b-f-c-j-d-h2. (1) lump sum payment (2) payment by installment (3) cash on delivery(4) advance payment (5) 25%, final acce

43、ptance (6) one monthPart 1.(1) Ask what provision has been made for signing salary cheques and playing utilitybills. Put pressure on the person dealing with you by stressing how important youraccount is.(2) Ask how often these problems occur and how long faults generally last.(3) Ask for cheque and

44、postage details(4) Ask for the name and address of their debtor and the expected date of payment(5) Ask whether this is the only reason for late payment and offer to fax a copyimmediately2.A: Hello, Becker here.专业资料 .整理分享 .WORD. 格式.B: Good morning, Mr. Becker. This is Mary Wang.B: I m sorry to ring

45、you like this.A: That s all right.B: Did you get the invoice as well?A: Yes, yesB: But the payment of the invoice sent to you has not yet been made.A: Yes, money is very tight at the moment, you see.B: Yes, I think I know what you mean. We have a similar problem.B: While, in the case of unsettled de

46、bts it is our company policy to take legal action.B: We would naturally prefer not to have to go so far.A: So what do you suggest we do about the money we owe you?B: Well, please try and send the cheque before the end of the month.B: That s one more week.A: Thank you, we will do our best.B: We hope

47、to keep you as a regular customer despite any troubles you may have.A: Thank you very much for being so understanding. Goodbye.B: Bye.Part (1) SB-87654 (2) fifty thousand US dollars(US$ 50000.00) (3) No.DEF-101 datedJanuary 10,2006 (4) five (5) two (6) freight prepaid (7) pneumatic tools(8) drive (9

48、) hose and quick couplings (10) allowed (11) No.IP/79370 (12)beneficiary s (13) 15 days (14) SB-87654 (15)draftsUnit 7 DeliveryPart 1. time of establishment of the L/Cavailability of shipping spacesupply of raw materialsamount of orders to fulfill at the producer s side2.专业资料 .整理分享 .WORD. 格式.(1)The

49、procedures involved in the delivery of goods: negotiating the stipulationsabout delivery, ensuring the production of goods, transporting the goods to the portof shipment, checking insurance and other factors in shipping, delivering the goodsat the port of destination, etc.(2)The seller s concerns: p

50、roduction and transportation time of goods meets therequirements, shipment of goods is carried out as scheduled, etc.The buyer s concerns: progress of the production and shipment, inspection of thequantity, quality and other aspects of delivery, etc.Part Task1(1) one month after we signed the contra

51、ct(2) the shipping agent, get the necessary shipping apace(3) Our supplier, the supplier is short on materialsTask21. (1) Good quality (2) on time (3) marketing channels (4) reach the end users (5)their stocks2. (1) at the beginning of November (2) before end of September for the Christmasrush (3) m

52、anufacturers are working in full capacity because they have a lot oforders. (4) give his order top priority (5) the middle of OctoberPart Conversation 1: 3 months after the contract is signed, NoConversation 2: July, mid-June, no shipping spaceConversation 3: by the end of September, YesPart 1. Mr.

53、Aubery insists on the delivery date should be no later than September 20thbecause they have a very strict timetable.Mr. Hall says that because of the damage from a disastrous hurricane last month,they can only make delivery in the last week in September. Finally, they compromiseon this and make Sept

54、ember 25th the last possible shipment date.专业资料 .整理分享 .WORD. 格式.2. (1) workshop (2) halted (3) orders (4) capacity (5) installed (6) September (7)September 25th (8) complete (9) transport (10) possiblePart 1. (1) c (2) c (3) a (4) b2. The appropriate attitude should be polite and understanding, and

55、try to explainthe reasons for the delay. Apologise to your partner and try to make immediatecompensation.Part 1. The reason: The wrong delivery was caused by a slip-up by the shipping Department.The solution: Ms. Lester suggested that they would try to find another buyer forthe goods on the conditio

56、n that Mr. Backers company would reduce the price by 25%for the lot and ship a consignment of AI quality immediately.2. (1) T (2) F (3) F (4) T (5) FUnit 8 Complaints and ClaimsPart (1) damaged (2) claim (3) payment (4) documents (5) settlement (6) ownership(7)invoicePart Task1(1) defective items (2) insurance, shipping (3) pay compensation (4) provide areplacement, return the money (5) ask for compensationTask2(1) order (2) breakage (3) 30% (4) withholding payment (5) call me back(1) Mrs. McCall (2) ACC (3) the quality is not the same as the sample (4) send thewhole lot back (5) 0181-993 42

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