术语表.doc

术语表 GLOSSARY常用术语缩写字ARI: Active Retail Intelligence (Retek系统的管制模块)ASN: Advance Shipping Notice (提前运货单)BIS: Business Intelligence System (业务信息系统)BRI: Business Reengineering and Innovation(变革再造工程)CIM: Commercial Information Management (采购信息管理)CM: Change Management (变革管理)CMS: Change Management System (变革管理系统)CPM: Commercial Process Management (采购流程管理)Cs_AP:=Invoice Matching (财务使用计算的发票批配系统)CSF: Critical Success FactorDC: Distribution Center (仓库)DMA: Design Management Approach (设计管理方法)DMS: Daily Means Sales （每日平均销售）DMT: Data Maintenance Team (数据维护组)DSD: Direct to Store Delivery/Direct Supply Delivery (直接送货到门店)DTS: Direct To Store （直接送货到门店）DW: Data Warehouse (数据库)EDI: Electronic Data Interchange(电子数据交换)EIS: Executive Information System (高级主管报表系统 / Commercial)ELC: Estimate Landed Cost (预估到岸成本)EOD : End Of Date (=Batch 日结)ERP: Enterprise Resource Planning (业务资源计划)GC : Gift Coupon (免费折扣券)Glocal: = Global+LocalGMIS: Group Management Information System (集团KPI管理系统 / Commercial)GOT : Graphic Order Terminal (图形订货可携式电脑)GRIN: Good Received Invoice NoteGRN : Goods Received Notice (收货明细单)GRS: Group Report System集团报表系统HHD: Hand Held Devices手持终端设备HSC: Hindu Service CenderIBT : Inter Branch Transfer (各店间转货)IODG: International Operations Development Group国际业务发展组ISO: International Support Office国际支援办公室KPI: Key Performance Index(主要绩效指标)M P H : Merchandising Product Hierarchy (商品层级)NSC: Non SpecificOCC: Outer Case CodeOF : Oracle Finance (财务系统 ，AP / AR / GL / Tax)OTB : Open To Buy (预算式采购，很少用，即下单金额到预算时，就停止采购)P I : Price Integrity (价格维护)PLU: Price Look Up (价格查询)PM: Process Management (流程管理)PMS: Product Management System (=TinaB)PO: Purchase Order (订单)POS: Point Of Sales RACI: Responsible Accountable Consulted Informed(权责制) RAMS : 之前用的泰国 Retek版本(=韩国现在用的RMS)RDF : Retek Demand Forecast (自动预测订货系统)RDM : Retek Distribution Management (=Exceed物流作业系统)ReI M : Retek Invoice Matching (Retek的发票批配，ST不用而用ReSA)ReS A : Retek Sales Audit (销售审计)RIB : Retek Integration Bus (Retek系统的交通模块)RMS : Retek Merchandising System (= Oracle RMS商品作业系统)ROQ : Recommend Ordering Quantity (建议订货量)RPO: Retalix Pocket Office(手持终端设备)RTC: Reduce To Clearance(清仓)RTV: Return To Vendor (退货)RWMS : Retek Warehouse Management System (仓库管理系统)SCM : Stock Control Management (供应链管理)SCM: Supplier Chain Management 供应链管理 SCR: System Change Request 系统变革要求SCS : Stock Control System (库存管理系统)SES : Super Express (物流的第三方物流公司)SHD : Stock Holding Days (库存天期)SMSWPP: Sales Margin Stock Waste Purchasing PriceSOH :Stock On Hand (在库量)SOP: Standard Operations Process(标准操作流程)SRS : Sales Report System (业绩报表，Commercial/Retail/Supply Chain)ST: Samsung Tesco TIS: Tenant Information System (Mall 用的管理系统) TPR: Test Parallel Run (测试并行)TRC : Culture Center System (文化中心作业系统)UAT: User Acceptance Test(用户接受度测试)UDA : User Defined Attribute (用户自定义属性，分类用)UOM : Unit Of Measure (最小计价单位)UOM: Unit of Measure (测量单位)UOP: Unit Cost Order (单位成本订单)UTS: Unit Test System (单位测试系统)VAT : Value-Add Tax (增值税)VMI : Vendor Management Inventory (供应商库存管理)WOW: Way Of Working （工作方式）WTD: Week Today (每周今日)共同用语：总部Headquarter | HQ | HONon-Food 百货Grocery 杂货Fresh 生鲜 Supplier Chain 供应链Depot统仓DC配送中心采购用语：商品层级 product hierarchy 商品档 item master | product file商品状态item status供应商档 supplier master | supplier file 统仓 DC | Depot 库存 Stock | Inventory清仓 Clear the line (stock) （两种情况 1. 贱卖 2. 退货）团购Bulk Purchase 学汛 Back-to-School分版 DM vision抢购品 products on sale 行销企化Marketing Department 返利 Rebate 年返 yearly rebate供应商条款 supplier deal软百 soft line硬百hard line货号Item code(product code)单品SKU下单 ordering (order)订单 PO (purchase order)促销 promotion 店促 in-store promotion (store promotion)变价 price change (紧急变价：emergency price change)资料维护组 data maintenance team (data key-in team)补差订单 Compensation order成本 cost售价 price (retail price)商品重新分类 reclassification 策略性购买 value purchase order滞销品 slow-moving products畅销品 fast-moving products预估 forecast建议定量 suggested ordering财务部分：业主赔偿 compensation to landlord资产原值 assets history value 原预估损失 pervious estimated loss预估损失 estimated loss差异 discrepancy 备注 note固定资产 fixed assets递延资产 deferred assets开办费 opening cost 招商费用 tenant income预付租金 prepaid rental遣返补偿金 redundancy compensation待摊费用 expense to be amortized 应付帐款负帐款 negative balance of accounts payable财务分析表 business case抽成 Commission | Turnover Rent扣款 Deduction变价 Price Change抽成额 Commission Quantum 报表 Report增值税发票 VAT月对帐单 monthly statement借贷单 debit/credit note核实 reconciliation (reconcile) 所有通过收银台进入的信息（包括销售数据，支票，信用卡等等）tender销售审计 sales audit发票匹配 invoice matching应付帐款AP (Accounts Payable)应收帐款AR (Accounts Receivable)总账GL (General Ledger)日结daily balance每月关帐monthly closing positive balance ?negative balance ?(门店)营运用语：店群Store group一次性商品 Disposable products大巴交通图 transit map工具箱 Tool kit | Tool box胶带残留物 Tape Residue 胶带 Tape | Gummy Plasticg液压板车Pump track试听塔 Listening station非印花 Non-stamp印花 Stamp凹槽 Dump bin称重卖 （非定型包） Sales by weight 循环盘店 Cycle count盘店 stock count会员卡 membership card | loyalty card 保质时间 Freshness Date (食品)夹页 Leaflet 小端台 End Cap假进假退 False circulation退还厂商 RTV (return to vendor)清仓计划 Exit Plan清仓stock clearance清仓RTC (Reduce to clear) 专柜 Concession 自营柜Consignment 门店规划 store layout盘点 stock count大盘 stock take 库存更正 stock correction送货单 stock delivery note (delivery note)进货验收单P.O Receipts“里程碑”（常指计划大事件） Milestone利益关系人 stakeholder发货前置日 lead-time产出 output | product | deliverable收银台的换零 cash float (float) 金融室 cash office损耗 loss | waste库存差异stock discrepancy 招商招商系统 Mall System 厂商(租户) Tenant租金 Rent 租金收益Rental income资金价值notional interest 滞纳金 arrears 租赁合同 Leasing Contract美食街Food Court河畔百货Riverside Dept. Store物流链用语：统仓配货 DC allocation 转驳Cross dock补货 stock replenishment 英国TESCO词汇ISO 国际支援部 （国际支援办公室）Goods not for resale Interface （系统或者界面）接口Planogram 台帐图Supplier availability 供应率Limited availability 限量Stock transfer店间转货Transformation 店内转货Store use 店内使用Back HoldDC vehicles returns from delivery, picking up stocks from suppliers on the way back. Vanilla Implement a system with the minimum modification 回馈部分：一专有名词中英文对照(Module 1)1. Gift Pack ：礼盒 2. Level ：层级3. Diet ：健怡（可乐）4. Normal item : 正常商品5. Item : 单品6. Merchandise Hierarchy : 商品层级7. Section : 大分类8. Class : 中分类9. Sub-class : 小分类10. Selling Unit Retail : 销售单位售价11. Store order : 门店定单12. Supply Number : 厂编13. Shelf Edge Label : 价格牌14. Replenishment : 补货15. Group Type : 群组类型16. Direct to Store : 供应商直供门店17. Activate Date : 生效日18. Presentation Stock : 排面库存量19. Demo Stock : 样品库存20. Case Cost : 箱成本21. Add : 新增22. Comm.Admin : 商品部23. Retail : 营运24. Discharge port : 卸货口25. Commercial ：商品部26. Item list : 商品列表27. Reclassification of Hierarchy : 重新分类商品层级28. Group : 群组29. Merchandise Type : 商品层级30. Merchandising Hierarchy info : 商品层级组织结构信息31. Type of Group : 群组类型32 Reason of Group : 群组原因二：Mother Item 母级商品 Children Item 子级商品 Merchandising Hierarchy 商品层级Retail Zone Group 售价群组Inner Name 内装名称Uncatch Weight 是否验收需过磅Active 正常Inactive 冻结Discontinued 终止Deleted 删除Buyer 采购员Diffs 差别属性Filter 过滤按钮Commercial Support Team 采购支援组Request Form 申请表后仓(后台管理) (收据客户服务部(顾客服务中心)无线电视(监控探头保安(防损)部门柜台(收银台安防(防损)部门CSM(客服经理)期刊(分类交易明细) 出纳员(收银员)This is the Pod Retrieval Cupboard.这是POD 修复柜钱款柜(零钱兑换推车)保险箱(柜)客户(顾客)PFS保险箱(柜)大型钱款(零钱)保险箱(柜)柜台主管(收银课主管)前台(收银线)客户(服)经理后备室(后台办公室)1. Balance carried forward 结转余额2. Known loss destroy (value) as a percentage 已知损耗- 报废（值）比例3. After loss gross percentage 报废后的毛率4. Shrinkage (value) 缩水 （值）5. Book of Entry on Inventory Report 库存分录报表6. store used 门店使用的 门店使用掉的 7. Store Used Detail Report 门店使用明细8. Book Quantity 9. retail 是营运还是零售 看语境 retail price 零售价 10. pack item 包装商品11. Pack within item包装商品12. Supplier within Pack 供应商包装商品13. Truck Splitting 分车运送14. Scaling 缩放或 秤重15. column 栏位16. Recipe report 店内部门间转货报表17. Commercial key performance Indicator report 商品部KPI 报表18. key performance Indicator 主要绩效指标19. period 期间20. 采购总监 merchandising director 21. 营业课长Retail Section Chief 22. 营业经副理Retail Vice Manager23. 店总Store Manager24. 销毁Destroy25. 检索Check 26. 营业主管Retail Leader 27. 表单Form28. 秤重商品Weighed items29. 门店执行总部变价的作业规范Standard operation process of Store Implementing HO Price Change30. 作业规范Standard operation process31. 商管 Store back office32. 投单 the supplier deliver the goods with Hymall order to store back office and get goods receiving notes printed33. 商品店间转货 Item inter-store transfer34. 商品店内转货Item in-store transfer 或 item inter-department transfer35. 部主管Department chief36. 门店后台Store backend 37. 空白文本栏Blank text field38. 权限等级 Authority level39. 门店值班经理Store on-duty manager40. 课主管Section chief41. 部门助理Department assistant42. 商品报废作业规范Standard operation process of goods destroy 43. 操作界面user interface44. 防损当班主管Loss-prevention on-duty leader45. 工号Cashier number46. 远程注销收银员Remotely log off cashiers47. 书面登记Register in writing48. 内勤Cash office assistant49. 收银课长Cashier Section Chief50. 收银台Till 或者Checkout51. 手持式终端机Hand-held terminal device52. 单据存查Document saving and query 53. 报废单位The unit that is going to destroy goods54. 课组长Section group leader55. 签核Verify and Sign56. 破损/破包方式Damaged/broken method57. 流水编号Serial Number58. 商管指定报废码头Back office specified destroy dock59. 单据存查Document saving and query60. 过期产品 Overdue item61. 营收控管之紧急情况处理作业规范 Stand operation process of Emergency Management of Sales Income Control62. 职能收银课 Functional cashier Section63. 在突发、紧急的情况下 under emergency cases64. 资讯 IT team65. 资讯主管 IT team leader66. 收银机的后台服务器转换 pos server transferring67. 异常情况 exceptional case68. 离线销售结帐 off-line sales check-out69. 收银主管处理之绩效管理作业规范 Standard Operation Process of Performance Management of Cashier Chief70. 监控窗口 Monitoring Window 71. 电子交易日志 electronic transaction journal72. 异常收银员 abnormal cashier73. 同步销售界面监控 simultaneous sales interface monitoring 74. 设置收银员 set up cashier75. 功能菜单 function menu76. 查阅 look up77. 收银机 POS 78. 复选标记 check mark79. 电力 electric power80. 收银线 Till line81. 营业中 operation 82. 异常报告 exceptional report83. 系统监控管理 System monitoring management84. 点选 click and select85. 列表清单 list86. 外勤Cashier administrator87. 时段清仓