华美达酒店集团服务价值培训.ppt

a promise,我就是一个承诺,a promise of a new day 新一天的承诺,a promise to be a team player 成为一名队员的承诺,a promise to take pride in “red” 以置身于“红”中为自豪的承诺,a promise to “smile” 微笑的承诺,a promise to plant the seeds of change 播种创新的种子的承诺,a promise to lead change 引领创新的承诺,leading change 引领创新,establish a sense of urgency 培养紧迫意识,leading change 引领创新,establish a sense of urgency 培养紧迫意识 create a guiding coalition 提供指导性合作,leading change 引领创新,establish a sense of urgency 培养紧迫意识 create a guiding coalition 提供指导性合作 develop vision and strategy 发展洞察力和策略,leading change 引领创新,establish a sense of urgency 培养紧迫意识 create a guiding coalition 提供指导性合作 develop vision and strategy 发展洞察力和策略 communicate the change vision 交流不同看法,leading change 引领创新,establish a sense of urgency 培养紧迫意识 create a guiding coalition 提供指导性合作 develop vision and strategy 发展洞察力和策略 communicate the change vision 交流不同看法 empower associates 有能力的员工队伍,leading change 引领创新,generate short term wins 取得短期胜利,leading change 引领创新,generate short term wins 取得短期胜利 consolidate gains and produce more change 巩固收获并创造更多 价值,leading change 引领创新,generate short term wins 取得短期胜利 consolidate gains and produce more change 巩固收获并创造更多价值 anchor new approach into the foundation of the culture 将新方法融入文化基础当中,a promise,我就是一个承诺,the six pillars a promise 六大支柱 一个承诺,the six pillars a promise 六大支柱 一个承诺,a welcoming staff 一个热情好客的员工,the six pillars a promise 六大支柱 一个承诺,a welcoming staff 一个热情好客的员工 a restful sleep 一个宁静的睡眠,the six pillars a promise 六大支柱 一个承诺,a welcoming staff 一个热情好客的员工 a restful sleep 一个宁静的睡眠 ramada mornings breakfast 华美达早餐,the six pillars a promise 六大支柱 一个承诺,a welcoming staff 一个热情好客的员工 a restful sleep 一个宁静的睡眠 ramada mornings breakfast 华美达早餐 exceptional cleanliness 洁净如洗,the six pillars a promise 六大支柱 一个承诺,a welcoming staff 一个热情好客的员工 a restful sleep 一个宁静的睡眠 ramada mornings breakfast 华美达早餐 exceptional cleanliness 洁净如洗 invigorating shower 清爽的沐浴,the six pillars a promise 六大支柱 一个承诺,a welcoming staff 一个热情好客的员工 a restful sleep 一个宁静的睡眠 ramada mornings breakfast 华美达早餐 exceptional cleanliness 洁净如洗 invigorating shower 清爽的沐浴 marriotts spirit to serve 万豪服务精神,the six pillars a promise 六大支柱 一个承诺,a welcoming staff 一个热情好客的员工 a restful sleep 一个宁静的睡眠 ramada mornings breakfast 华美达早餐 exceptional cleanliness 洁净如洗 invigorating shower 清爽的沐浴 marriotts spirit to serve 万豪服务精神,leadership 领导者,a strong link,我是一条强而有力的链环,leadership 领导者,passionate,我充满激情,leadership 领导者,an organizer,我是一个组织者,leadership 领导者,focused,我很专注,leadership 领导者,supportive,我愿给他人提供帮助,leadership 领导者,a visionary,我是一个富有远见的人,