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Unit 1,Starting Your Career,Homework,Culture Tips,Warm-up,Reading,Language in Use,Project,Starting Your Carrer,Warm-up,Listening and speaking,Mary Crystal is the Personnel Manager of a large hotel group. She has just interviewed some applicants for a job as a reception clerk. Below are some notes that Ms Crystal made about five interviewees. Listen to the extracts from the five interviews and match the notes with the interviewees. Interviewee Replies were not clear, difficult to understand. Poor communication skills. Interviewee Too many personal problems. Interviewee Replies were too long, and the information was off the point. Interviewee Only interested in money and the holidays! Interviewee Knew nothing about the job. Not interested.,2,5,3,1,4,Warm-up,B. Listen again. Write down the questions Ms Crystal asked. C. What should be done and what shouldnt be done when you answer a job interviewers questions? Work in groups and fill in the table with DOs and DONTs at job interviews.,BACK,Suggested Answers,Suggested answers,BACK,Scripts,Interview 1 Ms Crystal: Lets get straight to the point. Why do you want this job? Interviewee 1: Well, I read the job advertisement, and the salary you offer is much better than what Im earning now. Ms Crystal: Is money important to you? Interviewee 1: Oh yeah! Its important to everyone, isnt it? But its not just that. I believe you have a lot of hotels in the Caribbean and the Far East, and that the employees can get cheap holidays there,Interview 2 Ms Crystal: Do you enjoy meeting people? Interviewee 2: Mm, yeah, its very interesting, um, I enjoy meeting, um, different people you know what I mean. Theyre all, kind of, uh, so um well, um, interesting,BACK,Warm-up,Scripts,Interview 3 Ms Crystal: Youve worked in a bank for two years. Why are you interested in hotel reception work? Interviewee 3: Well, I like meeting people and I have a lot of friends who work in the tourist industry. In fact, my friend Simon has just come back from Spain. He is a tour guide in China Tour Company. Hes told me so much about the tourist industry. He really enjoys his work. As a tour guide, he can visit many different places and experience many different cultures. Ms Crystal: Mm. Do you speak any foreign languages? Interviewee 3: No, but Im good at painting. I really enjoy painting. It gives me passion and happiness.,Warm-up,Scripts,Interview 4 Ms Crystal: Are there any questions youd like to ask me? Interviewee 4: Uh, no. I cant think of anything. Ms Crystal: Would you enjoy hotel reception work? Interviewee 4: I dont know. I think so. I dont know much about it, really.,BACK,Interview 5 Ms Crystal: Why did you have five different jobs in the last year? Interviewee 5: Because of bad luck. Stupid things, really. One of the jobs was really good, but it was a long way from home. I had to spend a lot of time on the road and I was often caught in traffic jams. I couldnt bear it any longer so I quit. Things like that, you know. Ms Crystal: Oh, I see. Interviewee 5: Yeah, and then I was trained to be a flight attendant, but later I found I had airsickness,Warm-up,Reading,Pre-reading Tasks,Reading Comprehension,After-reading Tasks,BACK,Pre-reading,T A R Z A N,Pre-reading,a. Do you know the story of Tarzan? If not, ask your partner about it. b. Look at the cartoon pictures on the last page. What is Tarzan trying to do? How well does he do it? c. Are you a “Me Tarzan! You Jane!” type of person? How can you avoid shyness when meeting people for the first time?,BACK,Compre- hension,Job-seeker Tips for Making Good First Impressions,1 Life is all about making good first impressions with the people we meet. This article provides tips for making good first impressions in business and networking situations, in job interviews, and when you are starting a new job.,Compre- hension,1. _ 2 When meeting people for the first time, whether for career networking or client meetings, its essential that you look the part. In other words, you must dress for the specific occasion. Conduct a little research or contact the organisation responsible for the event to uncover the proper attire. If you cant be certain, its always better to be overdressed than underdressed. And its not just what you are wearingbut how youre wearing it, so make sure your clothing is clean and well-pressed. 3 Grooming is also an important part of first impressions. Hair should be neatand certainly not wind-swept. For men, facial hair should be either non-existent or well-maintained. For women, less make-up is always better than too much. A light perfume or cologne is acceptable, but be careful of overwhelming the people in the room. Finally, a minimal amount of tasteful jewelry is best.,Compre- hension,4 A small, but relatively unknown fact about name tagsthey should be worn on the persons right shoulder area so that when someone approaches to greet and shake his/her hand, the persons eyes follow the arm right up to the name tag, making it much easier to greet the personrather than looking all the way over to the other side of the person. 5 Next up for first impressions are the handshake and greeting. Handshakes should be simpleextend right hand and grasp gently but firmly. No bone-crushers and no four-handed, one-hand-over-the-other shakes. And no sweaty handshakes. If your nerves cause you to get wet palms, carry a handkerchief in your pocket and wipe your hand before you do the meet and greet. The greeting should be short and simple, making certain you listen for the other persons name. For example, I might greet someone in a business setting as, “Hi. Im Dr. Randall Hansen, founder of Quintessential Careers.” Be certain to speak clearly and properly.,Compre- hension,6 To nail the good impression youre trying to make, the last tip when youre in this setting is not to make the conversation all about you. You want to engage the other person in conversation, making certain to use his/her name for emphasis. You can, of course, talk about yourself, but dont make the whole conversation about youand keep stories short. Look for common ground with the person youre talking to, and share stories about that common interest. And, of course, avoid talking about controversial subjects, such as religion, politics, and sex. If youre naturally funny, you might use humour, and show your serious side also.,Compre- hension,2. _ 7 Because the job interview is usually your first face-to-face with the employers, first impressions are especially crucial. Arrive about 15 minutes early so you have time to find the exact office, perhaps with a stop at a restroom to conduct a final grooming checkas well as possibly complete some paperwork before the interview starts. Always be polite to the support staff, as the impression you make with them will often be factored into the hiring decision. Of course, dressing for success and proper grooming are essential. Never arrive with any kind of food in your mouth or on your teeth, and try not to smoke right before the interview. Turn off your cell phone on the way to the interview. In the interview, smiling and making strong eye contact are important elements to establishing a good impression. Answering interview questions with ease (showcasing your interview preparation) and asking questions of the interviewer are vital to making a good impression. A great way to cement a strong first impression is writing a thank-you note after the interview.,Compre- hension,3. _ 8 The first impressions you make with your co-workers and supervisor will go a long way to building a solid reputation for yourself. In those first days and weeks, youll want to arrive a bit early, take no more than your allotted breaks during the day, leave no earlier than the majority of the others in your area, and avoid calling in sick or taking personal days. In terms of actual work, youll want to show your team spirit by supporting the team, perhaps even offering to take on a bit more than usual if the team needs it. Listen more than talk in those early days, and certainly do not showboat until you have firmly established your reputation as a solid worker and team player. And it should go without saying, but stay clear of all office politics and gossip. Finally, remember to keep your personal communicationsemail, IM, and phoneto a minimum while at work.,Compre- hension,4. _ 9 You might think that making a good first impression is really about using common senseand you would be correct. At the same time, we constantly hear horror stories from recruiters and employers about the unfortunate things jobseekers doresulting in extremely poor first (and often last) impressions. Use your common senseand follow the tips in this articleand you will go far in making a good first impression.,BACK,Compre- hension,1. essential adj. extremely important and necessary 绝对必要的 e.g. (1) It is essential that we win the game. (2) Hard work is essential. But theres also a time for rest and relaxation.,Words & Expressions,BACK,Compre- hension,2. look the part to look suitable for a particular situation 得体,适合某种场合 e.g. (1) But no matter how hard I tried to look the part, there was still something missing. (2) You might look the part, you might sound the part, but youre not actually Chinese.,BACK,Compre- hension,3. attire n. clothes 服饰 e.g. (1) A suit and tie is acceptable attire for any business situation. (2) Her attention was attracted by his peculiar attire.,BACK,Compre- hension,4. overdressed adj. dressed in clothes that are too formal for the occasion 穿得过于正式 e.g. (1) She is always overdressed for a party. (2) I feel rather overdressed in this suit everyone else is wearing jeans!,BACK,Compre- hension,5. well-pressed adj. making clothes smooth and using a hot iron 熨烫平 整的 e.g. (1) Keeping your clothes well-pressed will keep you from looking hard-pressed. (2) Hes always wearing clean and well-pressed clothes.,BACK,Compre- hension,6. wind-swept adj. hair, clothes etc. that are windswept have been blown around by the wind(头发)蓬乱的 e.g. (1) The models wind-swept hair made her look very relaxed. (2) On the way home, through the wind-swept, dusty streets, he talked of life in general, Bass and Vesta being present.,BACK,Compre- hension,7. overwhelm v. if work or a problem overwhelms someone, it is too much or too difficult to deal with 使不知所措 e.g. (1) Sometimes natural events overwhelm you, as your own mistakes never can. (2) They would be overwhelmed with paperwork.,BACK,Compre- hension,8. minimal adj. very small in degree or amount 最小的;尽可能少的 e.g. (1) The storm did only minimal damage. (2) I stayed with friends, so my expenses were minimal.,BACK,Compre- hension,9. nail v. if you nail something, you succeed in getting it, after a lot of time or effort 牢固 e.g. (1) He nailed boards together to make a box. (2) Has the police nailed the man?,BACK,Compre- hension,10. engage v. to attract someones attention and keep them interested 吸引人 e.g. (1) Big arguments stimulate their interest, and with luck engage their absorbed attention. (2) The new novel engaged his attention and interest.,BACK,Compre- hension,11. common ground a shared topic or subject 共同话题 e.g. (1) Bob and Frank dont like each other because they have no common ground . (2) Economic and trade cooperation is the best area for the two countries to seek common ground.,BACK,Compre- hension,12. naturally adv. used to say that something is normal and not surprising 自然地 e.g. (1) One will naturally ask why. (2) She behaved naturally before the microphone.,BACK,Compre- hension,13. grooming n. the process of cleaning and brushing your hairs 整理仪容 e.g. (1) Good grooming is an asset. (2) The mens fashion and grooming site will provide helpful tips and advice on what to look for when buying a suit,BACK,Compre- hension,14. paperwork n. the documents that you need for a business deal, a journey etc. 资料,文件 e.g. (1) The job also requires a lot of paperwork. Can you be organized? (2) It will take a lot of paperwork and time to replace your passport.,BACK,Compre- hension,15. showcase v. to show the good qualities of a person, organisation, product etc. 展示 e.g. (1) Restored films are being showcased this month at a festival in Paris. (2) She wants to showcase African-American literature.,BACK,Compre- hension,16. cement v. to make a relationship between people, countries, or organisations firm and strong 粘合,巩固 e.g. (1) Lets cement the parts together. (2) Our holiday together cemented our friendship.,BACK,Compre- hension,17. allotted adj. giving a particular share of something to someone 分配的 e.g. (1) Is there some way I can find my own allotted work? (2) Quickly another question followed. Where is your allotted place?,BACK,Compre- hension,18. showboat v. if someone playing a sport is showboating, they are trying to make people admire them by doing skilful tricks, but are not playing effectively for their team 卖弄 e.g. (1) That newscaster is showboating; she wants to be on camera all the time. (2) The beauty queen showboated around the stage at the end of the show.,BACK,Compre- hension,19. It goes without saying that used to say that something is so clearly true that it does not need to be said 不言而喻,理所当然 e.g. (1) It goes without saying that your decision is right. (2) It goes without saying that knowledge is power.,BACK,Compre- hension,1 生活中的重要一环是给我们初识的人留下美好的第一印象。本文就如何在商务和社交场合、求职面试场合以及新入职场时给别人留下好印象提出建议。,求职者如何给人留下 美好的第一印象,BACK,Compre- hension,1. 商务及职场社交 2 无论是在职场社交场合还是与客户的会谈,第一次与人会面时,一定要看上去很体面。换句话说,你的衣着必须符合当时的场合。会面前对会面场合做一些了解或与主办方联系一下,有助于你选择合适的衣着。如果你还是不确定,穿得正式一点总比穿得随便要好一些。你不仅好考虑穿什么的问题,还要考虑怎么穿的问题,所以至少要保证你的衣服干净整洁而且熨烫平整。 3 仪容也是第一印象的重要组成部分。头发要整洁,绝对不能乱糟糟的。对于男士而言,胡子要么刮干净,要么修整齐。对女士来说,淡妆总是要比浓妆好。淡淡的香水或古龙水也是可以的,但不要把整个屋子都弄得香喷喷的,熏到别人。最后,可以选取一两件雅致的首饰略作点缀。,BACK,Compre- hension,4 关于姓名胸牌,还有一个细微但鲜为人知的细节胸牌应该佩戴在右肩位置,这样别人走过来打招呼、握手时就能一眼看到你的姓名,便于问候时相互称呼,否则需要将视线移到对方身体的另一侧去看胸牌。 5 接下来就是握手和问候。握手要简单伸出右手,优雅而坚定地握对方的手。不要用力过猛,也不要四只手抱在一起交叉握手。手上有汗的时候不要握手。如果你因紧张而掌心出汗,那就准备一个手帕放在兜里,和别人握手之前把汗擦干净。问候时应该尽量简短,一定要认真听别人的名字。比方说,我可以在商务会面中这样介绍自己:“您好。我是兰德尔汉森博士,精英网创始人。”谈吐应清晰、准确。,BACK,Compre- hension,6 为确保在职场社交场合留下美好的第一印象,最后一条建议就是谈话时话题不要总是围绕自己。希望别人加入谈话,一定要记着称呼他(她)的名字。当然了,你可以谈论自己,但不要把话题始终放在自己身上,讲自己的事情时要尽量简短。寻找自己与对方的共同点 ,聊一聊双方都感兴趣的事情。当然还应避免谈论有争议的话题,比如宗教、 政治和性。如果你性格风趣幽默,谈话中可以显露一些,但也要展现出自己严肃的一面。,BACK,Compre- hension,2. 求职面试 7 由于求职面试通常是你与雇主第一次面对面的交流,第一印象至关重要。提前大约15 分钟到达面试地点,这样可以有足够的时间找到确切的办公室,或者去洗手间最后整理一下仪容,也可以在面试之前再整理一下相关材料。要礼貌对待工作人员,你给他们留下的印象也是决定录用与否的一项因素。当然,考究的穿着和得体的仪容是很重要的。到达面试地点后,嘴里不要吃东西,检查牙缝里是否沾了食物,面试之前不要吸烟,并关闭手机。面试过程中,应面带微笑,并与面试官有良好的目光交流,这些都 是留下好印象的办法。从容自如地回答问题(充分展示自己之前做的准备),并向面试官问一些问题,都是留存良好印象的关键。如果能在面试后写一封感谢信,那么第一个好印象就基本上是铁板钉钉了。,BACK,Compre- hension,3. 初入职场 8 你给同事和上级留下的第一印象对建立自己良好的声誉有着长远的影响。刚工作的最初几天或几周,应稍早一些到达单位,不要在不该休息时休息,下班时不要比部门里大多数人走得早,尽量不请病假、事假。在工作过程中,应发挥团队精神,甚至在团队 需要时,可以主动承担更多的工作。多听少说,在为自己建立可靠,有团队精神的声誉之前,不要自吹自擂。同时也应避免参与办公室内的拉帮结伙和八卦闲聊。最后要提醒的是在工作时间要尽量减少个人通讯,包括电子邮件、即时通讯和电话。,BACK,Compre- hension,4. 结语 9 你可能觉得给人留下良好的第一印象主要是注意一些常识性的细节,没错。然而我们还是会时不时地听到招聘人员和用人单位说那些求职人员表现很糟糕的事情从而形成了糟糕的第一印象(通常也是最后的印象)。运用你的常识,并遵循上文中的建议,你一定会给用人单位留下良好的第一印象。,BACK,After- reading,Below are the headings for the four parts in the text. Read the text and match the headings with the four parts. a. Final thoughts b. In business and networking situations c. In job interviews d. When starting a new job,4,1,2,3,After- reading,B. What tips does the text provide under each heading? Find key words from the text and write them in the table below. When you finish, compare your notes with your partner.,1. Dress for the specific occasion. Grooming is also an important part of first impressions.,Arrive about 15 minutes early. Conduct a final grooming check in the restroom before the interview.,Arrive a bit early; leave no earlier than the majority of the others in your area. Take no more than your allotted breaks during the day.,After- reading,3. Wear the name tag on your right shoulder area. 4. Handshakes should be simpleextend right hand and grasp gently but firmly. 5. The greeting should be short and simple; pay attention to the other persons name.,3. Be polite to the support staff. 4. Do not smoke right before the interview. 5. Turn off your cell phone. 6. Smile and make strong eye contact.,3. Avoid calling in sick or taking personal days. 4. Show your team spirit by supporting the team. 5. Listen more and talk less. 6. Stay clear of all office politics and gossip.,After- reading,6. Engage the other person in conversation. Look for common ground with the person youre talking to. 7. Avoid talking about the controversial subjects.,7. Answer interview questions with ease and ask questions of the interviewer. 8. Write a thank-you note after the interview.,7. Keep your personal communicationsemail, IM, and phoneto a minimum while at work.,After- reading,C. Decide whether the following statements are true (T) or false (F). ( ) 1. If you are not certain about how to dress for a specific business occasion, its better to be underdressed than to be overdressed. ( ) 2. In business and networking settings, you should be active, talkative and dominate the conversation. ( ) 3. In job interviews, to leave a good first impression, you should be serious, professional and avoid smiling or being humorous. ( ) 4. To demonstrate your ability to your colleagues, you should talk more than listen when you start your job. ( ) 5. You should show your team spirit by supporting the team and even offering to do more if the team needs it.,F,F,F,F,T,After- reading,D. Do you agree with the following statements? Discuss in groups. 1. Formal dressing gives you authority. 2. A casual appearance is more relaxed and friendly. 3. People feel more comfortable when wearing clothe
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