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TheHostile,theUnfair,
andtheToxic
BADBOSSINDEX2025
WhatwouldyoubewillingtotradeforagoodNomatterhowgoodajobis,abosscanstillmakeorbreak
boss?Afancy,covetedpositionatGoogle?theemployeeexperience.Themajorityofemployeeswill
(66%ofpeoplesaythey’dchooseagoodbossoverworkingorsimplyfrustrating.Andwithstagnatingwagesandalagging
foraprestigiouscompany.)jobmarket,neitheremployeesnoremployerscanaffordtobe
stuckwithbadmanagers.
considerleavingtheirjobiftheirbossisunempathetic,unfair,
Abiggerpaycheck?
(49%ofemployeespreferhavingagoodbosstoearningaTolearnmoreaboutthestateofbadbossesintoday’s
highersalary.)workplace,wesurveyedover1,000USemployees.Read
ontofindoutjusthowcommonbadbossesare,theworst
Thecomfortofworkingfromhome?behaviorsemployeesexperience,andhowbadbossescould
beimpactingyourorganization.
(44%wouldoptforagoodbossoveraflexibleworksetup.)
*Quoteshavebeenlightlyeditedforclarityandconcision.
Top-notchhealthcare?
(42%ofemployeeswouldratherhaveagoodbossthan
betterbenefits.)
TheHostile,theUnfair,andtheToxic:BadBossIndex20251
TheHostile,theUnfair,andtheToxic:BadBossIndex20252
KeyFindings
•Supportive,communicative,andempoweringmanagersarehighlyvalued,whilefavoritism,poorcommunication,andmicromanagementaremajorissueswithbadbosses.
•Womenandyoungerworkersreportahigherprevalenceofbadbosses.
•Topdeal-breakersforemployeesincludeunethicalbehavior,hypercriticism,and
unrealisticexpectations.
•Goodorbad,bossesimpacttheemployeeexperience:70%ofrespondentsfelt
theirbosshadapositiveimpactonjobsatisfaction,but53%saidtheirboss
influencedtheirdecisiontoleaveajob.
•Whenfacingissueswithmanagers,most
employeespreferdirectcommunication
(72%),while31%wouldpreferinvolvingHR.
•Morethanhalf(59%)ofrespondentsworryaboutretaliationwhenprovidingfeedbackorreportingissueswiththeirmanagers.
•Badbossesseemtooutnumberthegood,
with70%ofrespondentssayingitwas
somewhatorverycommontoencounterbadbossesatwork.
HowCommonAreBadBosses?
The“badboss”isawidespreadculturalarchetype,buthow
manypeopleactuallyhaveabadboss?Asitturnsout,itmaybealot:70%ofemployeesreportthatbadbossesareeithersomewhatorverycommon.
Theperceivedprevalenceofbadbossesdiffersamongage
groupsandgenders.Slightlymorewomen(72%)reporttheprevalenceofbadbossesthanmen(68%),but
generational
differences
inbadbossexperiencesareevenwider.
Almost8in10(77%)GenZemployeesagreethatbad
bossesarecommon,comparedtojust62%ofBabyBoomeremployees.ThesentimentsofMillennialandGenXemployeesfallsomewhereinthemiddle,at74%and72%,respectively.
WhoThinksBadBossesAreCommon?
PetPeevesvs.Dealbreakers:
WhatAretheWorstBadBossBehaviors?
Notallbadbossesareequallybad—whileemployeescan
tolerateafewannoyinghabits,certainbadbossbehaviorsareabsolutedealbreakers.
Weaskedrespondentstorateavarietyofcommonbadbossbehaviors.
Onthemorebenignendofthespectrum,toppetpeevesinclude:
•Disorganized(33%)
•Micromanaging(29%)
•Unapproachable,inflexible(27%)
Onthemoresevereend,topdealbreakersinclude:
•Beingunethical(62%)
•Beinghypercritical(54%)
•Overworkingtheteam/unrealisticexpectations(54%)
“Theywerenotcommunicatingwitheveryoneand
alwaysshoweduplate.Whenwehadadeadline,they
weren’tthere—theyshowedup20minuteslate.”
FULL-TIMEWORKER|NORTHDAKOTA
TheHostile,theUnfair,andtheToxic:BadBossIndex20253
OverHalfofEmployeesSayTheirBossInfluencedTheirDecisiontoLeaveaPreviousJob
Badbossescausemoreharmthanjustworkplacefrustration.Problemswithbadmanagementcanleadtoplummeting
retentionrates
,withoverhalfofrespondents(53%)sharingthattheirbossplayedaroleintheirdecisiontoleaveajob.
Anadditional22%ofemployeessaythatabadbosshasmadethemthinkaboutleaving.
Someofthemostcommonbehaviorsreportedastriggersforleavingajobincludeinterpersonalproblems(47%),favoritism(36%),andmicromanagement(33%).Notably,despite
employeesrating
micromanagement
asmerelyapetpeeve,it’sstillacommonreasontoleaveajob,suggestingthatan
employee’spatienceforevenmildlybadbehaviorscanonlylastsolong.
TopReasonsforDeparturesDuetoaBoss
“Micromanagementfeelslikeharassment,especially
whenI’malreadyprovidingexcellentresults.”
FULL-TIMEWORKER|NEWYORK
Ontheflipside,havingagoodbossappearstobeabigfactorinemployeesatisfaction:70%ofemployeesfeeltheirboss
hadasignificantorsomewhatsignificantpositiveimpactontheiroveralljobsatisfaction.
Inshort,abossshapestheemployeeexperience,whether
they’reboostingsatisfactionlevelsorchasingemployeesoutthedoor.
GettheDefinitiveGuidetoEmployeeRetention
Theimpactofvoluntaryturnoverisn’tjust
aboutproductivity.It’saboutlosinginstitutionalknowledge,skill,andoverallbusiness
momentum.Getourfreeguidetolearnpracticalstepsformitigatingvoluntaryturnover,andto
seehowothercompaniesarefaring.
STARTREADING
MoreThanHalfofEmployeesFearRetaliation
Howdoyouapproachabadboss?Mostemployees(72%)wanttohandletheproblemthemselvesandcommunicatedirectlywiththeirmanager.
Thatsaid,confrontingyourbossiseasiersaidthandone,andmanyemployeessaythey’dseeksupportfromathirdparty,
suchastakingtheproblemtoHR(31%),askingcolleaguesifthey’rehavingsimilarissues(22%),andrequesting
mediation
(20%).Asizableportionofrespondents(14%)wouldsimply
startapplyingfornewjobs.
Howdoemployeesprefertoresolveissueswithmanagers?
TheHostile,theUnfair,andtheToxic:BadBossIndex20254
Apossibledeterrentfromspeakingupaboutabadbossis
retaliation
.Overhalfofemployees(59%)fearretaliationwhenraisingaconcernaboutamanager,and47%of
employeesagreethatgoingtoHRcanleadtoretaliation.
Fearofretaliationisfairlyhighamongalldemographicgroups,butsomegroupsexpresssignificantlygreaterratesofanxiety,particularlyyoungemployees,peopleofcolor,andLGBTQ+
workers.Thesedisparitiesinretaliationfearssuggestthathistoricallymarginalizedgroupsintheworkplacemayfeel
underprotected
bytheirorganization.
WhoFearsManagerialRetaliation?
Unfortunately,fearsaboutretaliationaren’tunfounded.Morethan3in4employees(77%)reportexperiencingsometypeofretaliationforspeakingoutagainstamanager.
“Ihadamanagerwhowasverydishonestandhostile.
Theymadefalseaccusationsandtreatedemployees
unfairly.Itloweredmoraleandproductivity.”
FULL-TIMEWORKER|MARYLAND
Respondentsidentifiedawiderangeofretaliatoryactions,
frompoorperformancereviewstophysicalabuse.Thetop
reportedformsofretaliationincludereceivinganinaccurateperformanceevaluation(31%),beingreprimanded(30%),andexperiencingincreasedscrutiny(28%).
ManagerialRetaliationExperiencedbyEmployees
WHENISRETALIATIONILLEGAL?
The
EqualEmploymentOpportunityCommission(EEOC)
definesretaliationasanytreatmentthatis“materiallyadverse”enoughtodeteremployeesfromtakinglegallyprotected
action(e.g.,makingaharassmentcomplaint).BasedonEEOCstandards,alloftheformsofretaliationexperiencedby
respondentsarepotentiallyillegal.
Ifyouaren’tsureifa
retaliatorybehavior
isillegal,besure
tocheckstatelaw,aswell.Eachstatehasitsownanti-
retaliationstatutes,andtheymayprovideadditionalprotectiontoemployees.
HowtoIdentify—and
Correct—BadBossBehaviorsintheWorkplace
Sowhat’sHRtodo?
Problematicbosses
oftenneedadditionalcoaching,and,dependingontheseverityoftheirbehavior,
aformalreprimandordisciplinaryaction.Ifamanagerhascreatedanirreparablyunsafeenvironmentorisarepeat
offender,itmaybetimeto
partways.
Butbadbossescanalsobeasignofa
cultureissue
,andthat
requireschangeacrosstheorganization.Here’sabreakdown
TheHostile,theUnfair,andtheToxic:BadBossIndex20255
ofthebadbehaviorsmostcommonlycitedbyrespondentsandwaysHRcaninterveneonateamwithabadbossculture.
FAVORITISM&UNFAIRTREATMENT
Favoritismisoneofthetopreasonsemployeesleaveajobduetoaboss.Whenbossestreatemployeesunequally,basedonpersonalbiasinsteadofperformance,itbreedsfrustration,
resentment,and
lowmorale
.
REDFLAGSTOWATCHOUTFOR:
•Preferentialshiftassignments:Shiftscheduling
decisionsdon’tappeartodefertomerit,seniority,oroperationalefficiency.
•Unfairperformancereviews:Themanagergives
performancereviewsinconsistentwithactualemployeeperformance(e.g.,onesalesemployeereceivesgreat
performancereviewsdespitenevermeetingsalesgoals,whereasanotheremployeeregularlyexceedsgoalsbutreceivesmiddlingreviews).
•Unjustifiedperks:Themanagerawardsperkstocertainemployees(suchaslongerbreaks)thatareseemingly
unrelatedtoemployeemeritororganization-wideengagementinitiatives.
HOWHRCANINTERVENE:
•Developandapplystandardizeddefinitionsfor
performance
expectationsandratings.
•Reviseanyunfairperformancereviewstoaccurately
reflectKPIoutcomesand
feedback
fromcrediblepeersandsupervisors.
•Re-engageimpactedemployeeswithmeaningful
career
developmentopportunities.
DOWNLOADNOW
FreeTemplate:PerformanceCompetencyScorecard
Ditchtheguessworkandstartconsistently
trackingcorecompetenciesandskillsover
time.Identifystrengths,setgoals,differentiateemployeeprogress,andhelpyourpeopletaketheircareerstothenextlevel.
POORCOMMUNICATIONANDLACK
OFTRANSPARENCY
Whenabossdoesn’tkeeptheirteamintheloopandwon’ttakeanyfeedback,employeesarelefttoflounder.Poormanager
communicationleavesemployeesoverwhelmedbytheir
workloadandcanleadtotheperceptionthatthebossismoreinterestedintheirownagendathanintheiremployees’needs.
“Hewasn’twillingtositdownandtalk,andwasn’tinterestedinmyinputaboutthejob.Hewantedmeto ignoresafetyrulessoproductionwouldgohigher.”
PART-TIMEWORKER|GEORGIA
REDFLAGSTOWATCHOUTFOR:
•Notopentofeedback:Themanagerconsistently
ignoresordismissesemployeeinputandfeedback.
•Vagueexpectations:Employeescomplainofreceivingtaskswithoutclearinstructions,goals,orsupport.
•Informationhoarding:Ariseinemployeeperformanceissuesthatindicatelimitedaccesstoimportant
informationtheyneedtodotheirjobseffectively
(e.g.,in-storeretailemployeesunawareofnew
corporatepolicies).
HOWHRCANINTERVENE:
•Useregularfeedbackchannels,suchasa
nonymous
surveys
,togaugeemployeewellbeingandgetdirectinputfromindividualcontributors.
•Implementmandatory
managertraining
onactivelisteningandleadershiptransparency.
•Facilitateteam-buildingworkshopstoimprove
communicationskills
.
UNPROFESSIONALANDUNETHICALBEHAVIOR
Unprofessionalandunethicalactionsaresomeofthemost
toxicbadbossbehaviors.Poorinterpersonaltreatmentisthe
leadingreasonformanager-relatedjobdepartures—nobody
wantstoputupwithcruelbehaviorintheworkplace.Unethicalbossbehaviorcanalsoleadtoseriouslegalissues,especiallywhenthebadbossretaliatesagainstcomplainingemployees.
TheHostile,theUnfair,andtheToxic:BadBossIndex20256
FixBrokenCompanyCulture:
FreeBundle
Yourcompanycultureisn’tjustanice-to-have—it’sanessentialpartofanythrivingbusiness.
Tohelpyouboostyourcompanyculture,we’vepackagedupBambooHR’sbestresourceson
fixingbrokencompanyculturesandcreatinggreatplacestowork.
REDFLAGSTOWATCHOUTFOR:
•Harassmentorbullyingcomplaints:Employeesaremakingformalorinformalcomplaintsaboutbeing
harassedbythemanager.
•Informationaldiscrepancies:Themanagerhasan
emergingpatternofdiscrepanciesinfinancialreportsorotherimportantrecordkeepingresponsibilities.
•Confidentialitybreaches:Themanagerhasatendencytodisclosesensitiveinformationabouteithertheir
employeesorthebusinesswithoutproperconsent.
•Pooremployeewellness:Employeefeedbacksurveysshowdroppinglevelsofemotionalwellbeingwithinaparticularteamordepartment.
HOWHRCANINTERVENE:
•Enforceastrictpolicyaround
employeeconduct
.
•Informemployeesoftheirrightsandofferaclear,
confidential
processformakingcomplaints.
•Thoroughly
investigate
anycomplaintmadeabout
employeemisconduct,including
off-dutymisconduct
.
•Requiremandatorytrainingonethics,harassment,and
compliance
.
MICROMANAGEMENTANDLACKOFAUTONOMY
Althoughmostemployeesconsideritjustapetpeeve,
micromanagement
isasilentkillerforretentionrates,with1in3employeeswillingtoleaveajobtogetawayfroma
micromanaging
boss.
“EverytimeIwoulddosomething,I’dbewatched
andcritiqued.”
FULL-TIMEWORKER|SOUTHCAROLINA
“Theworstexperienceishavingmyschedulechanged
bymymanagerandnothavinganyinputinthedecision,
andthenbeingyelledatforthis.Theydidnotrespect
employees’opinionsandmadedecisionswithout
consultingtheemployeesornotifyingthem.”
FULL-TIMEWORKER|ARIZONA
REDFLAGSTOWATCHOUTFOR:
•Reluctancetodelegate:Themanagertakesonan
unreasonablylargeworkloadandrarelydelegatestaskstoteammembers.
DOWNLOADNOW
“Theycussedouteveryoneandstolefromourpaychecks.
Veryunethical.”
FULL-TIMEWORKER|TENNESSEE
“Theytriedtohitonme.Iwasmarriedanduninterested.”
FULL-TIMEWORKER|PENNSYLVANIA
•Unilateraldecision-making:Themanagerneverseemstoconsultwithteammembersbeforemakingdecisions,evenwhenthedecisionisdirectlyrelatedtoanother
employee’sexpertiseorday-to-dayresponsibilities.
TheHostile,theUnfair,andtheToxic:BadBossIndex20257
•Lowemployeemotivation:
Engagementand
productivity
levelswithintheteamappeartobe
waning,andemployeesseemdisinterestedincareergrowthornewprojects.
•Learnedhelplessness(i.e.,
weaponized
incompentence
):Employeesexhibitanoverrelianceonclosesupervisionandstep-by-stepinstructions,
andhavemadelittletonoprogressingainingtheskillsneededforapromotion.
HOWHRCANINTERVENE:
•Implement
performancemanagementstrategies
thatemphasizeoutcomesoverrigidprocesses.
•Createclearerguidelinesforautonomylevelsanddecision-makingresponsibilitiesforeachrole.
•Leadworkshopsoncollaborativeproblemsolving.
LACKOFSUPPORTANDAPPRECIATION
Everyonewantstohear“thankyou”onceinawhile.Beyond
that,employeeswanttheirmanagerstosupporttheir
career
development
andprovide
constructivefeedback
ontheirwork.Withoutasupportiveandappreciativeboss,
employee
morale
bottomsout.
REDFLAGSTOWATCHOUTFOR:
•Noendorsements:Themanagerrarelyrecommends
teammembersforawardsorpromotions,ignoringhigh-achievingcontributors.
•Lowsenseofvalue:Onfeedbacksurveys,employeesreportnotfeelingvaluedbyeithertheirbossor
theorganization.
•Neglectofemployeeneeds:Themanagerfailsto
providetheresourcesorassistancenecessaryforemployeestosucceed.
HOWHRCANINTERVENE:
•Createa
recognition
andrewardsprogramto
encouragebothindividualcontributorsandmanagersto
celebrateemployeeachievements.
•Requiremanagerstoholdregularone-on-one
meetings
withdirectreports
todiscusscurrentworkprojects,
performance,andlong-termcareergoals.
•Establishaconsistentjoblevelingsystemasaclearerguideforpromotionpaths.
5HabitsofHighlyEffectiveBosses
It’snotallbadoutthere:68%ofemployeesalsosaythatgoodbossesarecommon,andmanyrespondentssharedpositive
experienceswiththeirsupervisors.Herearesomeofthetopgoodbossbehaviorsthatrespondentshighlighted.
SUPPORTIVEANDUNDERSTANDING
Aneffectivebossgenuinelycaresabouttheir
employees’
wellbeing
.Employeeshighlyvaluebosseswhounderstandthehumansideofaworker’slifeandofferflexibilityto
dealwithemergenciesandpersonalmatters.Bylistening
empatheticallyandwithoutjudgment,peopleleaderscanbuildtrustandopennesswithintheirteams,enhancinginnovation
andcollaboration.
FreeDownload:PerformanceReviewChecklist
Wanttouplevelyourperformancereviewsandempoweryourteam?Thishandychecklistwillhelpyouevaluateyourcurrentperformance
reviewprocess,somanagersandemployeescangrowandthrive.
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“Theyunderstoodthatthingshappenandtheyletyou
makeuptimewithoutusingpersonal/sick/vacation
time.Theywon’tcountitagainstyou.Itmademewant
tobethereandworkevenharder.”
FULL-TIMEWORKER|PENNSYLVANIA
TheHostile,theUnfair,andtheToxic:BadBossIndex20258
EFFECTIVECOMMUNICATIONANDFEEDBACK
Goodmanagersmaintainan
openlineofcommunication
withdirectreports,givinghelpfulfeedbackandpayingattention
toemployeestrengthsandneeds.Employeespraisebosseswhogive
constructivefeedback
,expressinganincreasedmotivationtoimproveandagreatersenseoftrustintheir
boss’ssupport.
“Theyknewhowtoreadpeople,focusingontheir
strengths.Theywereagoodcommunicatorand
problemsolver.”
PART-TIMEWORKER|NEVADA
“Theyprovideconcreteexamplesandinsightsthathelp
theemployeeunderstandhowtheycanimproveor
continueexcellingintheirrole.”
PART-TIMEWORKER|SOUTHCAROLINA
EMPOWERMENTANDTRUST
Incontrasttothebroaddislike
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