《民航服务英语》习题答案

Unit1Activity1TaskADiscussionAGCEHIFDJBActivity2TaskAListen1.checkin2.ticketandpassport3.windowseat4.outofwindowseat5.boardingcardTaskBListen1.heardfrom2.transferred3.AirChina4.checkin5.Windowseatisbetter6.wing7.bignoiseExerciseI.TranslatethefollowingintoEnglish:1.Pleaseputyourbaggageontheconveyor.2.Howmanypiecesofbaggagewouldyouliketocheckin?3.VIPloungeislocatedinthedeparturehallnearyourboardinggate.4.Allfirstclassseatsaretaken.I’msorrythatwecan’tofferyouafirstclassseattoday.5.Haveyougotanybaggagetocheckin?II.TranslatethefollowingintoChinese:易燃物腐蚀物易碎品贵重物品限制品液体物品易爆物易腐物放射物危险品Unit2Activity2TaskAListen1.checkinfor2.CZ36813.boardinggate4.missedthatplane5.takenoff6.getontheplane7.changetoanotherflightTaskBListen1.announcetheflight2.boardtheplane3.turnrightActivity3TaskAPairworkA:Excuseme,madam.CanIhelpyou?B:Yes,whereisthenearestwashroom？A:Nottoofaraway,goeastfor50metersandturnleft,thereitis.B:Bytheway,howcanIfindthetaxipick-uppoint?A:Youneedtogetoutofthearrivalexit,thenturnright,thetaxipick-upisbetweengate5and6.B:Ok,Isee.Thanksalot.A:Youarewelcome.ExerciseTranslatethefollowingintoEnglish:1.Iwillchecktheexactscheduleforyou.2.FlightQF734departsat14:30everyday.3.what’stheflyingtimebetweenBeijingandParis?4.it’salittlefarfromhere.You’dbeteertaketheairportshuttlebus.II.TranslatethefollowingintoEng行李提取处就在肯德基的左边。你应该在2号航站楼登机，但这里是2号航站楼。你可以咨询任何一个跟我穿一样制服的人。他们会很乐意帮助您的。不太远，您不会错过的，那里很好找。Unit3Activity1TaskCListen1.changethedate2.onthe20th3.Letmecheckseats4.makethatchangeActivity2TaskBListen1.changemyflightdates2.returnonthe21th3.Ican’thelpyou4.aspecialfareTaskCListen1.Icandoforyou?missedmyflightMU6988someseatsavailableoriginalticketpaytheextrafeeforflyingwithExerciseI.TranslatethefollowingintoEnglish.1.Iwanttochangethedatesofmyflight.2.I’msorry.Youcan’tchangeyourflightdatebecauseyourticketisaspecialfare.3.Arethereanyseatson12th?4.Firstclassfor9thisfullybooked.Onlyeconomyclassisavailable.5.Pleasekeepthem.II.TranslatethefollowingintoChinese.您改签需要加收10%的服务费。您在飞机起飞前24小时申请退票，只收取原票价10%的退票费。找您的钱和收据。我查查有没有空位。希望您不要介意，请您出示下您的护照或其他有效证件。Unit4Activity1TaskCListen1.passport2.purposeofyourvisit3.Sightseeing4.fourweeks5.contrabandwithyou6.gothroughTaskDListen1.declare2.customs3.howtofillit4.numberofpieces5.tenthousanddollars6.nationalityActivity2TaskAListen1.passingthrough2.personaluse3.liquororcigarettesdeclarationcardTaskCPractice1.WhatIshoulddeclare.2.declarethecamera3.Howmanybottleshaveyougotwithyou?4.theywillnotallowyoutotakeintothecountry5.Hereisthecustomsdeclarationform.TaskDPracticethearticlesthatyouaregoingtodeclaredoesn’tagreewiththatontheCustomsDeclareFormYou’dbetterfilloutanewformthatofficerattheexitActivity3TaskCPairworkA:Goodmorning,sir!B:Goodmorning!ShallIgothroughthecustomsnow?A:Yes.Pleasefillinthedeclarationformfirst.B:Allright.A:Haveyougotanythingtodeclare?B:Whatshouldbedeclaredinthiscountry？A:Youhavetodeclareanythingyouhavewithyouwhichislistedinthe“redframe”onthedeclarationform.Alsoyoushoulddeclareanythingthatisnoforyouownusesuchasanygifts.B:Ihaveacomputerandsomecigarettesformyownuse.A:Pleaseopenyourcaseandletmecheck.Oh,somanypacketsofcigarettes!That’smorethanwecanallowyoufree.Youhavetopaytheduty.B:Wheretopaythetax?A:It’soverthere.B:Isthatallforcustomsformalities?A:That’sall.Goahead,please.B:Thankyou,bye!A:Bye!ExerciseI.TranslatethefollowingintoEnglish1.Passengerswithnothingtodeclarecangothroughthegreenchannel.2.Haveyougotanythingtodeclare?3.Goodafternoon,couldyoushowmeyourcustomsdeclarationcardandpassport?4.You’llhavetopaydutyofonehundreddollars.5.Doyouhaveanyliquorofcigarettes?II.TranslatethefollowingintoChinese:1.请您把这份海关申报表填好并在这里签名。2.恐怕您的护照过期了。3.像您这样需要申报物品的旅客走红色通道。4.填完这个单子，您就可以去办理其他手续了。5.任何不是您自用的物品比如礼物都要申报。Unit5Activity2TaskADiscussion1.X-raymachine2.detectordoor3.handdetector4.checkbyhand5.policedogActivity2TaskBListencarry-onbaggagelightercomputeronthetraydetectordoorgoforyourflightTaskCListenformalineyouarenotallowedtotakeoffyourshoestakeoutyourlightercarry-onbaggageActivity3TaskAPracticepleasegetoutyourboardingpasscard,IDcardNoneedtodothattakeoffyourshoesinthebasketandontheconveyerbeltYoucanpassthegatenow.TaskBPracticePleasestandontheplatformit’notpermittedtobetakenonboardfornomorethanaweekwritethereceiptPleasesignyournameonit.TaskCPracticeDoyoumindmyopeningit?wecan’tseeclearlyfromthescreen.anykindsofbladecan’tbeboughtonboard.takeotherthingsforyourflight.Thankyouforcooperation.ExerciseI.TranslatethefollowingintoEnglish:Ladiesandgentlemen,pleasecooperatewithusinchecking.Takeoutallitemssuchaslighters,cigarettes,mobilephonesandputthemonthetray.Thisway,please.Youhavetogothroughthesecuritycheckfirst.Pleaseputyourcarry-onbaggageontheconveyerbelt.Hereyougo,sir.Hereisyourboardingpassandpassport.Excuseme,madam.Thealarmbellwasringingwhileyoupassedthegate.Pleasebecheckedagain.II.TranslatethefollowingintoChinese:1.安检是避免为了保障旅客自身的安全和避免劫机以及恐怖事件的发生。2.你身上还有其他东西吗？探测器在响。3.不好意思，您的行李需要重新通过X射线检查机。4.您可以交由我保管直到您回来，但是必须在30天内取回，或者您可以放弃它。5.所有出发的旅客都必须通过这个门接收安检。Unit6Activity1TaskCDiscussion1.communicationtrouble2.airtrafficcontrol/congestion3.mechanicaltroublesActivity2TaskAListen1.duein2.Ithasbeendelayed3.heavyrainthere4.allIcandonow5.latestannouncementTaskBListen1.cannotleave2.poorweathercondition3.furtherinformation4.mechanicaltrouble5.stopraining6.ensurethesafety7.ourpolicyTaskCPractice1.announcement2.departure3.badweathercondition4.scheduled5.delay6.accommodation7.togetaquickbite8.airlineExerciseI.TranslatethefollowingintoEnglish.Theflighthasbeendelayedduetobadweather.Wecan’ttakeoffbecausetheairportisclosedduetopoorvisibility.Theplanewilltakeoffassoonastheweathergetsbetter.Ifwehaveanyfurtherinformation,we’llletyouknowimmediately.Youraccommodationwillbearrangedbyourairline.II.TranslatethefollowingintoChinese:我们在等待几位乘客办理登机手续。我们已接到通知，由于机械故障本次航班已取消。我们将在这里过夜，请拿好随时物品准备下飞机。由于目的地正在下倾盆大雨，我们航班将会延误。我们抱歉地通知您，由于出现机械故障您的航班延误至20:30。Unit7Activity1TaskBListenWelcomeaboard.2.boardingpass3.businessclassTaskCListen1.32H2.wrongseat3.aisleseat4.willmoveActivity2TaskCActingoutB:Theventilationisaboveyourhead.Byturningtheroundbutton,freshairwillflowinorbecutoff.A:Thisisveryuser-friendly.B:Besidesthat,wehavethreetoiletsonboard.Oneisinthefront,theothertwointherearcabin.ExerciseI.TranslatethefollowingintoEnglish.1.MayIseeyourboardingpass?2.What’syourseatnumber?3.Yourseatisinthemiddleofthecabin.Thewindowseat.4.mayIhelpyouwithyourbag？5.Yourseatisinthethirdrowfromthelast.II.TranslatethefollowingintoChinese.这是呼唤铃，如果需要我们服务，请按一下。您能往边上站一点让其他旅客过去吗？不好意思，先生。这个座位重号了，您介意坐其他位置吗?我非常理解您，我去看看还有无空位，请您先暂时坐这个座位。Unit8Activity1TaskCVocabulary1.placemat2.breadplate3.butterknife4.saladfork5.dinnerfork6.dinnerplate7.napkin8.dessertspoon9.dessertfork10.dinnerknife11.saladknife12.soupspoon13.waterglass14.redwinegoblet15.whitewinegobletActivity2TaskCListen1.whatwouldyoulike2.Beeforfish3.somethingtodrink4.orangejuice5.greentea6.CokewithiceTaskDListen1.traytable2.friedricewithchicken3.likeanythingtodrink4.BlackcoffeeExerciseI.TranslatethefollowingintoEnglish.Excuseme,sir.Wouldyoulikeacupofcoffee?It’shot!Mindyouhand!Areyoureadyforyourlunchnow?MayItakeyourordernow?Dinnerwillbeservedat7pm.II.TranslatethefollowingintoChinese.要不要给您再加点茶？您想要喝浓茶还是淡茶？对不起，先生，牛肉卖完了，您要不要试下羊肉?真是十分抱歉，我弄错了。马上给您换一份。Unit9Activity2TaskCListen1.abottleofperfume2.severalbrands3.145USdollars4.cheaperthanExerciseI.TranslatethefollowingintoEnglish:1.Here’syourchange.Thankyouverymuch.2.Willyoupaybycashorcreditcard?3.Alltheitemssoldonboardaretaxfree.4.Howmuchisit?5.Theperfumecosts52dollars.II.TranslatethefollowingintoChinese:1.请查阅座椅口袋内的机上免税品杂志。2.你想要收据还是信用卡刷卡小票？3.您推荐哪个呢？4.商品都是用当地货币和美元标价的，您可以用现金或信用卡支付。Unit10Activity1TaskBVocabularyinsanity（精神病）epilepsy（癫痫病）birdflu（禽流感）malaria（疟疾）measles（麻疹）drugabusers（吸毒者）TaskCPairwork1.gloves2.bandages3.aspirin4.syringes5.antisepticwipes6.cardiopulmonaryresuscitation(CPR)mask7.thermometer8.woundplast9.shears10.tweezers11.unguent12.oxygenbottles13.automaticexternaldefibrillator(AED)Activity2TaskBListen1.returnto2.fastenyourseatbelt3.turnedoff4.feelsickTaskCListen1.callbutton2.somethinghot3.blankets4.getbetterExerciseI.TranslatethefollowingintoEnglish:1.Didyoupressthecallbutton?2.Areyouallright?3.Doyouhaveanypain?4.Canyouhearme?5.Getthefirstaidkitimmediately.II.TranslatethefollowingintoChinese:1.如果您觉得恶心，请使用呕吐袋。2.我能为您量体温吗？3.生病旅客独自一人出行。4.机上有一名生病旅客，如果您是医生或护士，请立即按呼唤铃联系我们。Unit11Activity1TaskADiscussionbaggagelostbaggagemistakenTaskCPairwork1.Haveyougotyourbaggagecheck?2.DidyouflyflightHU9878fromSanya?3.withotherpeople?4.Howabouttheirbaggage？5.ButsofarIhavegotonlyonepiece.6.Couldyoupleaseleaveyourname,telephonenumberandaddresshere?7.Wehaveanyfurtherinformation.Activity2TaskBListenflightCA8755baggageclaimareaTaskCListentakentheirbaggagebiggoldencasegetacartforyou.liftthecaseTaskDListenCapitalsimilartoyoursmynametagcolorofyourcasecollectingyourbaggagelefttheaddressalreadysignyournameActivity3TaskDPairworkA:Hello.B:WhatcanIdoforyou?A:IhavejustarrivedonflightCZ9872.AndIcannotfindmybaggage.Couldyouhelpmetofindit?B:Don’tworry.I’llhelpyoufindit.Pleaseshowmeyourticketandbaggagecheck.A:Hereyouare.B:Howmanypieceshaveyoucheckedin？A:Onlyone.B:Wheredidyoucheckinyourbaggage？A:InFrankfurt.B:Wouldyoulookatthisairlinebaggageidentificationchartandcheckifyourbaggageissimilartoanyofthem？A:Mineisasmallblackonemadeofartificialleather.Itlookslikenumber22.B:Fine.HereisaPropertyIrregularityReport.Pleasecompleteit.Makesureallblanksarefilledout.A:Allright.B:Pleasekeepthereportwellandyourclaimdependsonit.A:Whenwillmybaggagebefound?B:I’mnotsure.We’lltryandfindyourbaggageassoonaspossible,andimmediatelynotifyyouwhenwegetanyinformationaboutit.A:Thankyou.B:Youarewelcome.It’smyjob.ExerciseTranslatethefollowingintoEnglish.Haveyouclaimedyourbaggage?Pleasewaitforamomentwhilewearechecking.Excuseme,sir,pleaseshowmeyourbaggageclaimticket?4.Didyouputyournameandaddressonthesuitcase?5.Wewilltrytofindyourbaggageassoonaspossible,andinform/notifyyouimmediatelywhenwegetanyinformation.II.TranslatethefollowingintoChinese:1.大件行李、不规则行李都是在那边的柜台提取的。2.很抱歉地通知您，行李再始发站漏装了。3.一共有两个箱子。一个是中等大小的灰色图米箱，另外一个大号的带有我姓名牌的皮制深蓝色行李箱。4.如果您本人不能亲自去取行李，可以出具委托书，委托他人凭有效证件代为领取。5.任何不是您自用的物品比如礼物都要申报。Unit12Act