从新主播进阶成为老司机04如何打破和游客尴尬的聊天局面

打破和游客聊天尴尬局面e7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022微笑问候PARTONE寻找共同点PARTTWO留下好印象PARTTHREE准备问题PARTFOURContent五大步骤e7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022PARTFIVE收尾之作01.主播面对微笑，准备好问候游客微笑问候PARTONEe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022微笑，创造能量自信和自在，让人舒服开始聊天的准备，更轻松02.迅速找到共同点，找到与陌生人的交集寻找共同点PARTTWOe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022共同点：和陌生人的交集尝试：不超过三次，迅速找到交集无共同点：请以礼相待，切勿不安03.第一印象很重要，但不要过头留下好印象PARTTHREEe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022忌紧张：紧张导致极端，话多花少都不好忌平淡：第一印象很重要，须留下深刻印象忌霸道：留有谈话空间，70%给游客；04.准备3个好问题，随时创造话题准备问题PARTFOURe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E8490221.问题：激发聊天的方式和手段2.好问题：趣味性1）观察变化：问某个领域的变化2）主播反馈：比较性词语，利于刺激游客聊天参与3）对未来预测：问某个领域在未来的变化05.微笑、礼貌的言辞PARTFivee7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022收尾之作微笑：始终保持微笑礼貌：始终保持礼貌的言行结尾话：“很高兴和你共处的时间”；“希望下次能很快再见到你”等。e7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F