1389国开电大本科《管理英语4》历年

年7月试题及答案一、交际用语(每小题2分，共10分)1-5题：选择正确的语tonight?A.Ithinkso.B.I'lldothat.C.Iweekend!—A.Notatall.C.Sure.Seeyou.[答案]C3.—WecouldletsomeofthedidyourmeetingA.Yes,butI'llhaveEnglishclassesB.So小题2分，共30分)6-20题：阅读下面的句子，从三个选项中选出一个能填入7.clearlycommunicatewithisessentialtoimprovetheirperformance.ACenter,it“mutated”tobecome—“Sendthreeandfwithothers,buttheyspendmuchofitobtthatemployeeswithbetterplanninganddecision-makingskillsweretobepromotedintomanagementjobs.A.morItheresearchlastmonth.A.wouldnothavecompletedrow.A.distinguishingB.extinguishingC.distinguihugeandhugeresources?A.reductionnthusiamworkprojectsisverymdtriedtheirbest.Welosworkinghoursandtoincreasepay.A.deleteB.decreoccurringintheworldtoday,it'exempt.Eventhemostconservativeinstitutionsconditionsforasuccessfulchangepryourselfawarethatchangehappens:ithadenyingthatchangecouldoccuronlymakesthinmanagementandpeerstoformanaccurattransparentandhonest●Assessyourself:Changeisatimewhenone'sconfdevelopmentalareasandworkonicouldapplyyour“existing”skiyouneedtoacquire.●Stayoptimtletyourselfdrowninuncertainty.Involveyourselfinthenewprocess;locateyourselfproperlyinthenewscenario.Adjust!“Youcan'tgettothetopofEverestbyjumpingupthemountain.YougettothemountaintopRobinSharma,oneoftheworld'smost-sought-afterleadershipapersonalsuccessexperts.21.EnterprisescarryoutdreorganizingandcuttingcostsinordeRobinSharmais.A.anexpertsuccessB.agreatleaderC.somPassage2Whenyouthinkofteambuilding,doyouiyourgroupoffataresortplayinggamesorhangingfrombut,then,theywonderwhythatwonderfulsenseofteamworkthathasbeendisplayedattheretreatorthebeliefsandactionsbackatwork.I'mnotaversetoretreats,planningtheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.Formrealworkprocesses.Providetraininginsystemexpendsitsenergyontheproject,notontryingtoworkouthowttogetherasateamtoapproachtheproblem.Holddepartmentmeetingreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown-theproblemisnotusuallytheirhaven'tagreedonhowtheywilldeliverapintotheorganization'sagenda-holdpotlucklunches,taketheteamtexercisesatmeetings-thesehethis,forinstancebybuyingeveryonethesameT-shirtcertificates.Theonlythinglimitingyouisyourimagination.Ifyoudothetypesofteamworkbuildingltogether.26.Teambuilditogetherisasimportantasformingtoimproverealworkprocessesforteambuilding.[答案]F28.“Retreat”inthefirstparagraphmeanswithdrwritingshouldincluderepresentative.(2)ability:comm(3)reason:anexpertintheproductlineandstrongrelhavemulti-dimensionalabilitiessuchasactiaclearunderstandingofmyself,others,andthesituatprocessofcommunication,clarifyingmycommunicationgoals,andbeingsendthetechnologytouastobetterservethesociety.2021年1月试题及答案一、交际用语(每dictionary?—Yes,A.ofcourse.B.itdoesn'tmatter.C.hurry.[答案]A2.—DoyoumindifIusevoucherstospendinamistake.—doyouwant?[答案]Bwouldrecommendthatyouofthemajorexamagain,thethroughenthusiasmandquie13.Althoughwecan'tcompeteintermsofholdanadvantageintermsofdedicationtocustomerservice.A.didA.wouldnothavecompletedB.couldnotfinishC.shouldnotfiniA.silenceB.silentC.silentlyA.deservesB.requestsC.deserts[答案]A19.Th解(每小题4分，共40分)21-25题：阅读下列短文，从A、B、C三个选项中选occurringintheworldtoday,it's“change.”Downsizing,reorganizing,exempt.Eventhemostconservativeinstitutionsareundergoianissueofdebateyourselfawarethatchangehappens:ithappenhappensinyourprofessionallife.Youcannotliveintmanagementandpeerstoformanaccurattransparentandhonest●Assessyourself:Changeisatimewhenone'bringthemintoplay.Atthe“existing”skillsandknowledge,andwhatnewsskillsyouneedtoacquire.●Stayoptimistic:Ktletyourselfdrowninuncertainty.Involveyourselfinthenewprocess;locateyourselfproperlyinthenewscenariothetopofEverestbyjumpingupthemountain.Yougettothemountaintopbytakingincrementalsteps.StepbysteRobinSharma,oneoftheworld'personalsuccessexperts.21.EnterprisescarryreorganizingandcuttingcB.Noindustryisanexceptiocommunicators.Indeed,communicationandleadershiparetied.Howcanyougalvanize,inspireorguideothersifcommunicateinaclear,credibleandcommunicationpracticesofeffectiveleaders:1.Migap.Trustisthebedrockofeffectiveleadership—yourbwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforlookoutfortechnicaljargonandthroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomereal,peoplerespectreal,peoplefollowreal.4.Bevisible.Visibilitypeopleelectronically—seethemfacetofaceandvoicetovoicepeoplethatworkforyouthatyou'reengagedandthatyoucareabthemandtheirwork.5.Listenwithyoureyesaswellasears.Effectivecommunicationisatwo-wayprocess,andgoodleaderhowtoaskgoodquestions,andthenlistenwithboththeirears.Becauseyouareinapositionreluctanttoexpresalwaysgetdirectfeedback,soyouneed28.Usingtechnicaljargonmakesaleaderconvincing.[答案]Funderstandingsoftheworkplacecuunderstandingofworkissignificantlydifferent.Foreigncompaniesmoneyforhimself,sotreatemployeeswell;whileChinesebossesgenerallythink,“Ihiresomeoneandtaklistentome.,workforme.”Thisdifferentundernatureofworkmayleadtocoemployeesatwork.2020年9月试题及答案一、交际用语(每小题2分，共10callat7:00a.m.,please!—OK,tburstintotears.A.herhavingfailedB.shefailedC.herbeingaccident?—Theboss,nottheworkers.Theyjustcarrtheircomputingwork,i.e.theyarrangeforsomeoutandthankstohisorherstaff.A.exceedsB.exceltempting.A.affordB.stanPassage1Themeaningineffectivecommunication.Ineffectivecommunicationcanbethreeandfour-pence,we'regoingtoadance.”Thereinforcementstheoneyouendwith.Inabusiness,therearethreemaintypesofinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindeminversehappens,therewillbeasurplusofstoctotriggerspecificevents/actiordepartments,alossofco-ordinationandanincreaseincorelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoincreaseinstaffturnover,anincreaseinabsenteeacrossdepartmentalboundaries,islikelytosufferhugsynergyslips.21.ConfirmingreceptionofthesA.themessagesaresenttorightreceiversB.themessagesarecorunderstoodC.themessagesarecorrectlyunderstprobablydidNOTgowronginthecommunicationchain?A.Conceiving.C.Chinesepeoplewhodon'tnormallytalkveryl24.AllocativefailuredoesNOThappenwhenA.therightinformationgoes25.Accordingtothepassage,whichofthefollowingcasesdoesNOTB.Inadequatecommunicationbetweendepartments.C.IncrePassage2Incompetitivemarkets,leadersexcellence.Positiveworkculturesarebuiltovertimeandandexpectationsthatinfluencethewaypeopleworkintheworkplace.Itis“thewaywedothingsaroundhere”.Someculthatinfluencewhetheraworkplacehasapositiveoutloocontrolofpeoplewhoworkinaworkplace.Therearealsofactorsoutofsupply.Thecompanycan,however,controlhowtheyrespondtothesefactors.Thosecompattractandretainpeople,theytendtobemoresproactivelydealwithissuesandadapttochange.Teamsworkbestwhentheyareclearaboutwhatisexpectedofthem.Twithdifficultissuesiftheyfeelthevaluesoftheorganizationaresupportiveofthem.Foraworkplaceculturetobepositive,thedirectionandactionsofthebusinessmustbeconsistvaluesofthepeopleintheworkplace.Thepeoplemusttrusteachotherandbeabletoopenlyexpressstepswillhelpwithdevelopingapositivebusinessculture.26.AthecorevaluesoftheemployeesinorderforaworkplacecuThestructureofameetingagenda:(1)Titleofthofthemeeting(3)Placeofthemeeting(4)Peoplewhowillattendtheregistration,pickingupmeetingkitsExhibitorDayOneTheFirstParticipantsMeetingofExpo(exposition),2010,Shanghai,ChiontheorganizationalstructureandpreparatoryprogressofExpoTeabreak(15m.)(2FEntrance)Wednesday,Oct.20,2008WatchingExpoimagevideo/film(10m.)Worklunch(buffet)MeetingAgendaTheFirstParticipantsMeetingofExpo(expositionChinaWednesday,Oct.20,2008DayOneSofExhibitor09:00Arrival,registratiforhelp.C.I'l1giveyouahupcallat7:00a.m.,please!—0K,mistake.A.Idtohavethisfilmdeveloped.A.What'sitdoyouwant?[答案]B二、词汇与结构(每小题2分，共30分)6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号specificinstructionsB.onwhattoC.onhowto[答案]C8.Creativity,especiallywhicburstintotears.A.herhavingfailedB.shefailedCintensity_wetradputmoreeffortintoitandtrytolearniA.willhavereturnedB.rwalkedatthehead,bydobelieveweholdanadvantageintermsofdedicationtocustomerdesignersweusedbeforeto_upwithsomedesignsforus.A.comefwhathiswouldbetotaketC.salary[答案]B20.Youcan'ttositback—eventhoughit(每小题4分，共40分)21-25题：阅读下列短文，从A、B、C三个选项中选出Passage1Ifthere'sonewordthatcapturestheessenoccurringintheworldtoday,it's“chexempt.Eventhemostconservativeinstitutionsaresignificantchangejusyourselfawarethatchangehappens:ithappenhappensinyourprofessionallife.Youcannotliveintacknowledgethem!Maintainopencommunicationchannels:Don'managementandpeerstoformanaccuratetransparentandhonestcan.·Assessyourself:Changeisatimewhenone'sconfidenceaboutocouldapplyyour“existing”skillsandknowledgtletyourselfdrowninuncertainty.Involveyourselfinthenewprocess;locateyourselfproperlytothetopofEverestbyjumpingupthemountain.Yougettothemountaintopbytakingincrementalsteps.Stepbystep,yougoal”,saysRobinSharma,oneoftheworld'smost—soughleadershipandpersonalsuccessexperts.21.Enterprisescadownonthenumberofworkputforward?A.4B.5successB.agreatleaderC.someoretiredin2001,hecouldlookbackatorganizationalstructurewithconsiderablybureaucraticrules.Oneofhisfirstchangeswastoinitiateastrategytheguidelinethateachofthirrespectiveareas.Ifthiswasnotthecase,managershadtheoptionsofanefforttostreamlinetheorganizaandeliminatedthousandsofsalariedandhourlyemployeepositions.Therestructuringwasfollowethemanagerialstylesofopenlyinthree—daysessions.Atthebeginningofthemeetings,thesuperiorpresentedthechallengesforhisorherorganizationalunit.Thenthesuperiorhadtoleave,requestingthegroupstofidiscussions.Onthelastday,thesuperiorwaspresentedwithproposedsolutions.Heorshethenhadttoacceptit,ortocollectmoreinforpressureonthesuperiortomakedecisions.AnotherprogramtooperationsthatwouldinCrotonville.Leaders,Welchsresultsbutalsothosewhosharethevaluesofthecompany.26.Jackeachofthebusinessesshouldbeatleastnumber3intheirunderstandingsoftheworkpbetweenChineseandWeChinesepeoplemostlyuse“Haveyoueaten?”,“Whkindofintimacybetweenpeople.ButforWesterners,thiswayofunpleasant,becauseWesternerswillunderstandthiskindofquestabouttheirprivatelife.Ifyoudon'tunderstandtonight?A.I'lldothat.B.A.You'reright.B.I'mafraiplease?A.No,nowayB.No,Ican't.C.Sorrybetternotpushyourlisten.6.AT&Tfoundthatemployeeswithbetterplanningand7.managersspendmostofthewithothers,buttheyspendmuchofitobtanger,theemployeescalledhimMr.Thunder,buttheylovedhim,improvetheirperformance.A.BeabletoB.Beingenvironment,andamcomfortableinbothleadershiptC.sharpen[答案]c三、阅读理解(每小题4分，共40分)21-25题：阅读下occurringintheworldtoday,it'andcuttingcosts,arenowthenormforsurvexempt.Eventhemostconservativeinstitutionsareundergoingsignificantchangejusttosurvyourselfawarethatchangehappens:ithappenhappensinyourprofessionallife.Youcannotliveintmanagementandpeerstoformanaccuratetransparentandhonestcan.·Assessyourself:Changeisatimewhenone'sconfidenceayouneedtoacquire.·Stayoptimistic:Keepapositiveattitudeanddonlocateyourselfproperlyinthenewscenario.Adjust!“YotothetopofEverestbyjumpingupthemountain.Yougettothemountaintopbytakingincrementalsteps.Stepbystep,yougetgoal”,saysRobinSharma,oneoftheworld'downonthenumberofworkersB.reshuffletheorganizationC.surviveforchangeB.HowcanproductivitybeincreasedC.tRobinSharmais.A.anexpertsuccessB.agreatleadecommunicators.Indeed,communictied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthcommunicationpracticegap.Trustisthebedrockofeffectiveleadership—yourbehavioriwhatyousay.Ifyouractionsdon'talignwithyourwords,youalookoutfortechnicaljargonandthroughinyourcommunication.Correcimportant,ofcoursereal,peoplerespectreal,peoplefollowreal.4.Bevisible.Visibilityinteractwiththeminareal,substantialway.Intoday'senvironment,peoplethatworkforyouthatyou'reengagedandthatyoucaears.Effectivecommunicationisatwo-wayprocess,andgoodleaderhowtoaskgoodquestions,andthenlistenwithbotheirears.Becauseyouareinreluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabl28.Usingtechnicaljargonmakesaleadercreallythink.[答案]T四、写作(共20分)31.题根据写作要求，写出一information.YoumayneedtheCherbourgandQueenstowide,8decksrisingtotheheightofan11-storeybuilding.)Fourdaysminuteslatershesank.Ofthe2227passengyesterday?actually,itwasreallyfrustrating.A.goodB.VerygoodC.Nomonths.一We'vebeenworkinghard,bu5.—You'dbetternotpushyoursellisten.—A.Youareright.B.No,wecommunicating,advocatingpositions,andtakingaction.A.thatmanageratthebeginningofaproject,we_offtoagreatstartcometotheconclusionthiswinterwillbeevencolbefore.A.thatB.forC.whichIamequallycomfortableA.toworkB.workingC.work[fortheaccident?—Theboss,nottheworkers.They14.Withouthumanresources,noorganizationcanalonedobusinessandmakeprofits.Ais,standsforherprinciples.A.encourageB.courageweekstofinishthisplan.A.valueB.estimateC.account[答案]Bbe.A.relocatePassage1Ifthere'occurringintheworldtoday,it's“change.”Downsizing,reorganizing,andcuttingcosts,arenowthenormforsurvival.Noalwaysbeenanissueofdebateamongsttheworkplace.·Makeyourselfawarethatchangehappens,ithappensinpersonallife,ithappensinyourprofessionallife.Youcanninthepast,sodenyingthatchangecouldoccuronlymakecomplicatedforyou.·Stayalertintheworkplace!knowwhatismanagementandpeerstofortransparentandhonestskillsandcapabilitiesgetsshaky.Recowillmakethechangeprocessmuchhayouneedtoacquire.·Stayoptimistic!Kedon'tletyourselfdrowninuncertainty.Involveyourselfinthenewprocess;locateyourselfproperlyintthemountaintopbytakingincrementalsteps.Stepbystep,yougetgoal”,saysRobinSharma,oneoftheworld'smost-souleadershipandpersonalsuccessexperts.21.EnterprisescarryoutdownonthenumberofworkersB.reshuffletheorgaforchangeB.HowcanprodRobinSharmais.A.anexpsuccessB.agreatleaderC.someonewholikestoplaythegameoofthesmartphonepyramidwiththreefactors:1)thatNokiawasthatitsleadersdidn'tseebeenarguedthatitwasnoneoftheabove.Nokialostthesmartphbattlebecauseofdivergentsharedfearsamongthecompany'smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlessrespondtoApple'sgamandexternalexperts,theresearchersdiscoveredtotemperamentalleadersandthatfrightenedmiddlemanagerswerescplaces.First,thecompany'stopmanagershadaterrdescribedas“extremelytemperamental“andtheyregularlypeople“atthetopoftheirthingstheydidn'twanttohear.Secalsoimpactedhowtheymiddlemanagersafraidofdisappointingthem.Middlthattheywerenotambitiousenoughtomeettopmanagers'goals.orprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsidewerenotboldorambitiousenoughtoundertakechallengingassignperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetwork.“Whilemodestfeacanbelikeoverusingadrug,whichrisksgdialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.26.Nokialostthesmartphone27.Nokia'smiddlemanagerswerefranktotellthetruth,butthetoplaunchedThelargestshipafloa1912Someofthtonnageof46,328tons,shewasthelargesescapedintwentylifeboatsandrafts;includinghermaster,CaptainheardtheTitanic'swirethesceneandbeganpicking