管理英语4-01-国开机考参考资料

本文档的说明：文档是帽网络收集整理而来！交际用语（单选题）问题1:-Howdidyourmeetinggoyesterday?

-_____________________.Itwasreallyfrustratingactually.选项:Notsogood选项:Verygood选项:Nothingspecial参考答案是：Notsogood参考1:本题考核“消极评价”的交际用语。根据句意，第二说话人要表达的是负面评价，“Verygood”不合题意，“Nothingspecial”所蕴含的消极程度与后面的“frustrating“不匹配，所以答案是Notsogood。问题2:-DoyoumindifIusevoucherstospendinarestaurant?

-_____________________.选项:Yes,please选项:Notatall.Goahead选项:No,thankyou参考答案是：Notatall.Goahead参考1:本题考核“询问意见”的交际用语，如果不介意，应该用no之类的答语回复，如果介意，应该委婉建议对方不这样做，所以答案是Notatall.Goahead。问题3:-_____________________？

-I'dliketohavethisfilmdeveloped.选项:What'sit选项:MayIhelpyou选项:Howareyou参考答案是：MayIhelpyou参考1:本题考核“询问”的交际用语。根据答语“我想把胶卷冲洗出来”，可以推断对话发生在相馆，第一说话人肯定是服务人员。服务员看到顾客会主动询问“May/CanIhelpyou?”“WhatcanIdoforyou?”，所以答案是MayIhelpyou。问题4:-Don'tworry,Mum.Thedoctorsaiditwasonlyacommoncold.

-_____________________!I'lltellDadthere'snothingserious.选项:Whatarelief选项:Howsurprising选项:I'msosorry参考答案是：Whatarelief参考1:本题考核情景交际。第一个说话者表达的意思是“妈妈，别担心。医生说只是普通感冒”作为回复，Whatarelief意为“可以松一口气了”，符合语境，Howsurprising表示“太令人吃惊了”，I'msosorry意思是“我感到很遗憾”，均不符合语境，所以答案是Whatarelief。问题5:-CouldIborrowyouriPadforafewhours?

-_____________________.Enjoyyourtime.选项:No,Iamsorry选项:Sure,hereyouare选项:Itdoesn'tmatter参考答案是：Sure,hereyouare参考1:根据第一说话人传递的信息，本题考核“征求允许”的交际用语。常用的答语一般有Sure/Ofcourse/Noproblem等表示同意，所以答案是Sure,hereyouare。词汇与结构（单选题）问题1:EveryemployeeatGooglehastheopportunityto_________20%ofhisorherworkingtimeonaprojecttheychoose.选项:waste选项:use选项:spend参考答案是：spend参考1:此题的考点为词义辨析，该句的意思是：谷歌的每个员工都有机会把自己20%的工作时间花费到自选项目上。故选C。问题2:Incompetitivemarkets,leadersareunderincreased________tomaintainapositiveworkculture.选项:pressure选项:pleasure选项:presence参考答案是：pressure参考1:此题考点为词义辨析。underpressure固定搭配，故选A。问题3:Ifit______uptome,I'dloveforeveryonetocomeinatnoon.选项:was选项:is选项:were参考答案是：were参考1:此题的考点是虚拟语气的用法。从句中的第三人称单数主语it后要用系动词be的虚拟形式were，用来表示说话人所说的话并不是事实，而是一种假设。该句的意思是：如果我说了算的话，我希望大家都可以中午再来上班。故选C。问题4:Theworldlargestsearchenginecompanyprovidesafreesearchservice________userscangetrelevantresultsinaninstant.选项:withthat选项:inwhich选项:withwhich参考答案是：withwhich参考1:此题的考点为定语从句。在介词+关系代词引导的定语从句中，介词后只能用which，不用that。withwhich表示：通过这项服务。which指代“service”。句意：世界上最大的搜索引擎公司提供免费的搜索服务，通过这项服务，用户能马上找到相关的结果。故选C。问题5:Ifyoucouldhavean_____supplyofanyfood,whatwouldyouliketohave?选项:endlessness选项:endless选项:endlessly参考答案是：endless参考1:此题的考点为形容词用法。endless形容词，表示“无穷尽的”，endlessness名词，表示“无穷，无限”，endlessly副词，表示“不断地，无穷尽地”，此处应选形容词。故选B。问题6:______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.选项:Notonly选项:Donotonly选项:Notonlydo参考答案是：Notonlydo参考1:译文：管理人员不仅将大部分时间用于与他人进行面对面接触，而且也花很多时间去获取和分享信息。由notonly…butalso引导的结构，当notonly置于句首时，要采用倒装结构，故选C。问题7:Sheisveryadaptiveandsoon______tothecampuslife.选项:adopted选项:adapted选项:addicted参考答案是：adapted参考1:译文：她适应性很强，很快就适应了校园生活。adaptto是固定搭配，意思是“适应”，符合题意。其它选项均不符合题意,故选B。问题8:Tobuildthereservoir（水库），thousandsofpeoplehavetobe_______

.选项:relocated选项:repeated选项:reopened参考答案是：relocated参考1:译文：为了建这座水库，成千上万的人不得不搬迁。relocate指“搬迁”，repeat是“重复”，reopen是“重新开放”，根据语境，故选A。问题9:Self-esteemneedsmightincludethe______fromaworkplace.选项:rewards选项:rewarded选项:rewarding参考答案是：rewards参考1:译文：表示自尊的需求应该包括来自工作的奖励。reward为名词，意为“报答；报偿；酬谢；奖赏”；rewarding为形容词，“值得做的；有意义的”。根据句子结构the…from，应选择一个名词的词语，故选A。问题10:Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker'sday.选项:lookup选项:lightup选项:liftto参考答案是：lightup参考1:译文：恰到好处的礼物和送礼方式会使你的同事感到高兴。短语lookup为动词+副词结构，意为“改善，好转”，同becomebetter；lightup为动词+介词+sth结构，意为“使高兴起来，（使）显出笑意”；liftto为动词+介词+sth结构，“举起，提起，抬起，吊起”。根据句意，应选择“使高兴起来”，故选B。问题11:Afacilityenablingparticipantsindistantlocationsto_____aconferenceelectronically.选项:takeapart选项:takepartin选项:takeon参考答案是：takepartin参考1:本题考查动词词组辨析。takepartin意为“参加，参与”，指参加群众性活动、会议、劳动、游行等，根据句意，故选B。问题12:Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.选项:insideofthebox选项:ofthebox选项:outsideofthebox参考答案是：outsideofthebox参考1:译文：我喜欢跳出固有的思维模式，常常是打破现状、应对挑战发现新出路的那个人。本题考查动词的固定搭配，thinkoutsideofthebox为固定搭配，暗喻“跳出固有思维模式;跳脱框架思考”，相同的表达还有thinkingoutoftheboxorthinkingbeyondthebox，故选C。问题13:Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.选项:todeal选项:dealing选项:dealt参考答案是：dealing参考1:译文：在应对那些没充分发挥潜力的员工时，定时提供具体的反馈是很重要的。如果从句主语也是主句主语，则从句中可以省略主语和系动词，所以答案是dealing。问题14:Eachemployee,__________his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.选项:regardlessof选项:eventhough选项:although参考答案是：regardlessof参考1:此题的考点是regardlessof不管，不顾的意思。译文：每个人，无论他（她）在什么岗位，都对谷歌的运营产生影响。故选A。问题15:Althoughwecan'tcompeteintermsofsize,I_____believeweholdanadvantageintermsofdedicationtocustomerservice.选项:did选项:do选项:have参考答案是：do参考1:此题的考点为强调谓语动词的强调词。通过在谓语动词前加助动词“do,does或did”来完成。此句中从句是一般现在时，通过句意我们知道主句也应该是一般现在时。因此主句用“do”表示强调，而不用“did”。句意：虽然我们在规模上没有竞争力，但我确实相信，我们在悉心服务客户方面拥有优势。“确实相信”表示强调，故选B。阅读理解（单选题）Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.

Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.

Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.

Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.

Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.

Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lacking,orinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.

Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeism,andgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.问题1:Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?选项:Tomakesurethatthemessagesaresenttotherightreceivers.选项:Tomakesurethatthemessagesarefullyunderstood.选项:Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.参考答案是：Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.参考1:这是一道推断题。本题询问“对已发送信息进行接受确认指的是……”。此题信息对应文章第一段，需要读懂段落大意，即“被对的接收者正确理解”，所以选择C。问题1:InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?选项:Conceiving.选项:Sending.选项:Receiving.参考答案是：Conceiving.参考1:这是一道判断题。本题询问“在那个著名的英国军队指挥官故事中，沟通链上的哪个环节可能没有出错”。此题信息对应文章第二段，需要读懂段落大意，同时分析判断该故事中信息的拟定、传递和接收三个沟通环节哪一个最不容易出错。根据故事情节，可大致判断“信息的拟定”环节没有出现错误，所以选择A。问题1:WhatisChinesewhispers?选项:WhowhispersinChinese.选项:Agametopassmessagesaroundinawhisper.选项:Chinesepeoplewhodon'tnormallytalkveryloudly.参考答案是：Agametopassmessagesaroundinawhisper.参考1:这是一道细节题。本题询问“什么是传话游戏”，对于不熟悉该游戏的人，需要完整阅读文章第三段即可做出判断，即选项B为正确解释。问题1:Whendoes“allocativesuccess”happen?选项:Therightinformationgoestotherightplace.选项:Acompanygathersinformationfromunderstaffingdepartments.选项:Thecorrectinformationwillbesentbytherightdepartment.参考答案是：Therightinformationgoestotherightplace.参考1:这是一道细节题。本题询问“分配成功在何时会发生”，需仔细阅读文章第五段关于分配错误如何产生的说明，特别是第二句关于此类错误的详细定义，然后推断出在什么情况下可以避免发生此类错误，正确选项为A。问题1:Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?选项:Increasingcreativityacrossdepartments.选项:Inadequatecommunicationbetweendepartments.选项:Increasingcustomercomplaints.参考答案是：Inadequatecommunicationbetweendepartments.参考1:这是一道推断题。本题询问“根据短文判断人为失误会导致什么结果？”，需仔细阅读文章最后一段关于人为错误如何产生的说明。正确选项为B。阅读理解（判断题）Astrategicplanisnottheendgoalofthestrategicplanningprocess–itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.

Thereareseveralkeystosuccessfulimplementation.First,peopledirectlyinvolvedinexecutingthestrategymustbeincludedintheplanningprocess.Strategicplanningisnolongeratop-downdirective.Withouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy,aseeminglysolidstrategyislikelytofallapartwhenimplementationisattempted.

Thenextkeytosuccessfulimplementationisclearlycommunicatingthestrategytothewholecompany.Thecommunicationshouldensurethateveryoneinthecompanyunderstandsandacceptsthestrategyasthebestpathforward,andnotsimplytheleadership'slatestidea.Withoutclearcommunication,employeeslackasenseofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementation.

Anotherkeytothesuccessfulexecutionofastrategicplanistheclearandstraightforwarddescriptionoftheplananditsoperations.Eventhemostbrilliantstrategyfacesfailureifitcannotbeexplainedclearlyandconcisely.问题1:Thefinalgoalofthestrategicplanningprocessisastrategicplan.选项:T选项:F参考答案是：F参考1:这是一道细节题。一般对于细节题，我们需要查找信息所对应的句子或者句群。此题信息对应文章第一段的第一句话，即“战略计划不是战略规划过程的最终目标”，所以选F。问题1:Astrategicplanisvaluableifitisexecuted.选项:T选项:F参考答案是：T参考1:这是一道细节题。此题信息对应文章第一段的最后一句话，即“如果战略计划没有得以实施的话，其实它本身是毫无价值可言的”，所以选T。问题1:Therearefourkeystosuccessfulimplementation.选项:T选项:F参考答案是：F参考1:这是一道推断题。此题应对全文做出推断，文章中列举了三个关键因素，而不是四个，所以选F。问题1:Agoodstrategyislikelytofallapartwithouttheinputandfeedbackofthepeopleresponsibleforexecutingthestrategy.选项:T选项:F参考答案是：T参考1:这是一道细节题。文章第二段的最后一句话，所以选T。问题1:Leadership'sideadeterminesall.选项:T