全球免税旅游零售业市场前景及投资研究报告-培训课件外文版2024.4

INDUSTRIES

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MARKETSDutyfreeandtravelretailindustryworldwideCHAPTER

01OverviewLeadingairportsforinternationalairpassengertrafficin2022(inmillioninternationalpassengers)Airportswiththemostinternationalairpassengertrafficworldwide2022Numberofinternationalpassengersinmillions20

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5001060708090100Atlanta(ATL,UnitedStates)Dallas/FortWorth(DFW,UnitedStates)Denver(DEN,UnitedStates)Chicago(ORD,UnitedStates)Dubai(DXB,UnitedArabEmirates)LosAngeles(LAX,UnitedStates)Istanbul(IST,Turkey)93.773.3669.2968.3466.0765.9264.2961.6159.4957.47London(LHR,UnitedKingdom)NewDelhi(DEL,India)Paris(CDG,France)3Description:In2022,Hartsfield-JacksonAtlantaInternationalAirport(ATL)intheUnitedStateshadthemostinternationalairpassengertrafficofanyairportworldwidewith93.7millioninternationalpassengers.SecondandthirdintherankingwerealsoU.S.-basedairports,Dallas/FortWorthandDenver,withapproximately73.4millionand69.3millioninternationalpassengersrespectively.ReadmoreNote(s):Worldwide;2022;totalpassengersenplanedanddeplaned,passengersintransitcountedonce.Source(s):ACI;InternationalAirportReviewNumberofscheduledpassengersboardedbytheglobalairlineindustryfrom2004to2022(inmillions)Globalairtraffic-scheduledpassengers2004-20225,0004,5004,0003,5004,7234,5434,3784,0953,8173,7813,5693,3283,1452,9912,8593,0002,5002,0001,5001,0005002,6952,489

2,4792,4522,2552,1852,1351,9941,80704/statistics/564717/airline-industry-passenger-traffic-globallyIn2021,duetothecoronaviruspandemic,theestimatednumberofscheduledpassengersboardedbytheglobalairlineindustryamountedtojustover2.2billionpeople.Thisrepresentsa50percentlossinglobalairpassengertrafficcomparedto2019.ReadmoreNote(s):Worldwide;2004to2022;*Thisfigurewastakenfromapreviouseditionwhichwasreleasedpriortothecoronavirusoutbreakandcanbeaccessedhere.**ForecastFigurespriorto2019weretakenfrompreviousreports.2021figureis[...]

ReadmoreSource(s):AirfinanceJournal(AirlineAnalyst);IATA;ICAO;Refinitiv;S&PGlobalPlattsDutyfreeandtravelretailsalesworldwidein2010to2022(inbillionU.S.dollars)World:dutyfreeandtravelretailsales2010-2022100908678.968069.95706464636260605040302010056525145432010201120122013201420152016201720182019202020212022*5Description:In2022,globaldutyfreeandtravelretailsaleswasestimatedtobeworth64billionU.S.dollarsfromthepreviousyear's52billion.Thisvaluewasstillatalowerlevelthanthepre-pandemicperiod.Travelretailincludesallsalesmadeinshopslocatedindutyfreeareasoranyareasdedicatedtotravelers.ReadmoreNote(s):Worldwide;2014to2022Source(s):DFNI;GenerationResearch;Kearney;TFWADutyfreeandtravelretailsalesworldwidein2022,byregion(inbillionU.S.dollars)Globaltravelretailsales2022,byregion40353025201510533.416.78.650.60Asia-PacificEuropeAmericasMiddleEastAfrica6Description:Thisstatisticshowsdutyfreeandtravelretailsalesworldwidein2022,brokendownbyregion.In2022,Asian-Pacifictravelretailsalesamountedtoabout33.4billionU.S.dollars.Travelretailincludesallsalesmadeinshopslocatedindutyfreeareasoranyareasdedicatedtotravelers.ReadmoreNote(s):Worldwide;2022Source(s):GenerationResearch;Kearney;TFWACustomerconversionrateofdutyfreeshopsworldwidefrom2017to2022Dutyfreeshopcustomerconversionrateworldwide2017-202270%66%59%59%60%50%40%30%20%10%0%57%53%52%201720182019202020212022*7Description:Inthetimeperiodbetween2017and2020,theshareofbuyingcustomersasaproportionofvisitingcustomersindutyfreeshopsgloballysawasignificantdecline,droppingfrom66percentin2017to52percentin2020.In2022,customerconversionrateinthedutyfreeshopsinairportsremainedflatandreachedto53percent.ReadmoreNote(s):Worldwide;2017to2022;*2022-Q12023period.Figurespriorto2022weretakenfrompreviouslypublishedreports.Thesourcestates:"Conversionrateistheshareofdutyfreebuyersoutofdutyfreevisitors".

ReadmoreSource(s):DFNI;m1nd-setCHAPTER

02LeadingtravelretailersLeadingtravelretailersworldwidein2022,basedonturnover(inmillioneuros)Leadingglobaltravelretailersin2022,basedonturnoverTurnoverinmillioneuros2,000

3,00001,0004,0005,0006,0007,0008,000ChinaDutyFreeGroupDufryGroup7,3576,985LotteDutyFree4,3634,263LagardèreTravelRetailTheShillaDutyFreeDFSGroup3,8623,450GebrHeinemann3,040ShinsegaeDutyFreeHyundaiDutyFreeDutyFreeAmericasDubaiDutyFree2,7002,0071,7531,631AerRiantaInternationalWHSmithTravelKingPowerInternationalGroup(Thailand)QatarDutyFree1,1001,0458767979/statistics/565763/leading-travel-retailers-worldwide-based-on-turnoverIn2022,ChinaDutyFreeGroupwastheleadingglobaltravelretailer,withaturnoveramountingtoapproximately7.4billioneurosthatyear.Rankingsecond,TheSwisscompanyknownasDufryGrouphadaturnoverofroughlysevenbillioneuros.

ReadmoreNote(s):Worldwide;2022Source(s):TheMoodieDavittReportRevenueofAvolta(Dufry)worldwidefrom2013to2023(inmillionSwissfrancs)Avolta:revenueworldwide2013-202314,00012,00010,0008,00012,5358,848.68,6858,3777,8296,8786,1396,0004,1973,915.420213,57220134,0002,00002,561.120202014201520162017201820192022202310Description:Asaresultofthetravelrestrictionssetworldwideamidstthecoronavirus(COVID-19)pandemic,revenuesofAvolta,thecompanyformerlyknownasDufry,plummetedfrom8.85billionSwissfrancsin2019to2.56billionin2020.Thisrepresentedadecreaseofover70percentincomparisontoayearearlier.By2023,thecompany'srevenuesbouncedbackandamountedtoabout12.5billionSwissfrancs.

ReadmoreNote(s):Worldwide;2013to2023Source(s):DufryTurnoverofLotteDutyFreeworldwidefrom2013to2022(inmillioneuros)LotteDutyFree:globalrevenue2013-20229,0008,0007,0006,0005,0007,6656,0934,8424,8204,7834,3634,0463,7504,0003,0002,0001,00003,5352,441201320142015201620172018201920202021202211Description:TheglobalturnoveroftheSouthKoreancompanyknownasLotteDutyFreeamountedtojustover4.4billioneurosin2022.Thecoronavirus(COVID-19)causedaheavydeclineinsalesformanytravelretailcompanies(includingLotteDutyFree)in2020,theeffectsofwhichstillimpactedtheindustrylandscapeoneyearlater.ReadmoreNote(s):Worldwide;2013to2022Source(s):TheMoodieDavittReportTurnoverofTheShillaDutyFreeworldwidefrom2013to2022(inmillioneuros)TurnoverofTheShillaDutyFreeworldwide2013-20228,0007,0006,0005,0004,0007,0495,4774,2913,9663,8623,4122,91020163,0002,2861,8772,0001,00001,42120132014201520172018201920202021202212Description:TheglobalturnoverofTheShillaDutyFreeamountedtoapproximately3.86billioneurosin2022.Thecoronavirusheavilyimpactedthecompany'ssalesin2020and2021,atrendthatcontinuedinthefollowingyear.Incomparison,TheShillaDutyFreegeneratedaturnoverofroughlysevenbillioneurosin2019.Manyotherdutyfreeandtravelretailers,suchasLotteDutyFree,sufferedthesamefate.

ReadmoreNote(s):Worldwide;2013to2022Source(s):TheMoodieDavittReportTurnoverofChinaDutyFreeGroupworldwidefrom2013to2022(inmillioneuros)ChinaDutyFreeGroup'sglobalturnoverfrom2013to202210,0009,0008,0007,0006,0005,0004,0003,0009,3697,3576,6036,0654,3941,9942,0001,28320161,1601,01820147991,0000201320152017*2018201920202021202213Description:ChinaDutyFreeGrouphadaturnoveramountingtoapproximately7.4billioneurosin2022.Thecompanyhasexpandedconsiderablysince2013,whenthecompanyaccountedforanannualturnoverofroughly800millioneuros.TheGroupwasoneofthefewcompaniesthatmanagedtoincreaseitsturnoverdespitetheimpactofthecoronavirus(COVID-19)pandemic.ThisresultedinChinaDutyFreeGroupbecomingbyfarthelargesttravelretailerintheworld.

ReadmoreNote(s):Worldwide;2013to2022;*IncorporatingSunriseDutyFreeBeijing.Thesourceaddsthatthefiguresarethosefromcompanyreportsandtheirownestimates,includingsomealternativeonlineandwholesalefigures.Theyalsoother[...]

ReadmoreSource(s):TheMoodieDavittReportSalesofLagardèreTravelRetailworldwidefrom2014to2022(inmillioneuros)LagardèreTravelRetail:salesworldwide2014-20224,5004,2643,9274,0003,5003,0002,5002,0001,5001,0005003,8143,6953,6733,5103,4122,2901,720020142015201620172018201920202021202214Description:Accordingtotheannualreportofthecompany,LagardèreTravelRetail'sworldwidesalesincreasedsubstantiallyin2022andamountedtoroughly3.9billioneuros.Asofthatyear,theUnitedStatesandCanadaaccountedfor30percentofLagardère'sTravelRetailsales.ReadmoreNote(s):Worldwide;2014to2022Source(s):LagardèreTurnoverofDFSGroupworldwidefrom2013to2022(inmillioneuros)TurnoverofDFSworldwide2013-20224,5004,0654,0004,0104,0003,5003,0002,5002,0001,5001,0005003,7503,7703,6703,4503,1543,1002,2000201320142015201620172018201920202021202215Description:TheglobalturnoveroftheHongKong-basedDFSGroupamountedtoapproximately3.45billioneurosin2022,whichisasignificantincreasecomparedtolastyear,butstillconsiderablylowerthanwhatthetravelretailermadein2019.Thecoronavirus(COVID-19)causedaheavydeclineinturnoverformanydutyfreeandtravelretailcompaniesin2020,includingTheShillaDutyFreeandKingPowerInternationalGroup(Thailand).ReadmoreNote(s):Worldwide;2013to2022Source(s):TheMoodieDavittReportCHAPTER

03RetailrevenuesofleadingairportsValueofconcessionsalesofChangiAirportfromfinancialyear2017/18tofinancialyear2022/23(inmillionSingaporedollars)ChangiAirport:concessionsales2017/18to2022/233,0002,8002,6002,5002,5002,0001,5001,00050070434828002017/182018/192019/202020/212021/22*2022/23*17Description:Singapore'sChangiAirport'srevenuegeneratedthroughconcessionsales,whichincludesitsrentalincome,sawasignificantrecoveryinthefinancialyear2022/23.Inthatyear,salesvaluefromconcessionswasat704millionSingaporedollars,arounddoublethesalesgeneratedtheyearbefore.ReadmoreNote(s):Singapore;2017/18to2022/23;*Includesrentalincome.Figuresareroundedtothenearestmillionbasedonthefiguresprovidedbythesourceinbillionsforyears2017/18through2019/20.

ReadmoreSource(s):ChangiAirportDutyfreerevenueofLosAngelesWorldAirportsfromFY2016toFY2022(inmillionU.S.dollars)LosAngelesWorldAirports:dutyfreeoperatingrevenue2016-2022908070605084.9183.0940302010076.0766.2955.73225.1FY2016FY2017FY2018FY2019FY2020FY2021FY202218Description:OperatingrevenuegeneratedthroughdutyfreeshopsbyLosangelesWorldAirportsamountedto22millionU.S.dollarsinthefinancialyear2022.Thiswasanotableincreaseonthepreviousyearwhenthedutyfreerevenuehaddroppedto5.1millionU.S.dollars.ReadmoreNote(s):FY2016toFY2022;fiscalyearendsJune30Source(s):CityofLosAngelesRevenueofHongKongInternationalAirportinFY2023,bysegment(inbillionHongKongdollars)RevenueofHKInternationalAirport2023,bysegmentRevenueinbillionHongKongdollars0123456789TotalAirportcharges8.222.17AirsidesupportservicesfranchisesRetaillicencesandadvertisingrevenueOtherterminalcommercialrevenueAviationsecurityservicesOtherincome1.670.750.610.50.380.340.18SecuritychargesRealestaterevenue19Description:Inthefinancialyearof2023,thetotalrevenueofHongKongInternationalAirportamountedto8.22billionHongKongdollars.Bysegment,revenuefromretaillicensesandadvertisingwas0.75billionHongKongdollars.ReadmoreNote(s):China,HongKong;FY2023Source(s):AirportAuthorityHongKongAnnualoffshoreduty-freesalesvalueinChina'sHainanislandfrom2012to2022(inbillionyuan)Offshoreduty-freesalesvalueinHainan,China2012-2022605040302049.534.927.4813.610.18106.15.34.33.32.302012201320142015201620172018201920202021202220Description:In2022,theoffshoresalesvalueofduty-freeitemsinHainanisland,Chinareachedaround34.9billionyuan,decreasingslightlyfrom49.5billionyuanintheyearbefore.SinceJuly2020,thelocalgovernmenthasincreasedtheannualtax-freeshoppingquotaperpersonfrom30,000yuanto100,000yuan.ReadmoreNote(s):China;2012to2022Source(s):ChinaCustomsRevenueofSydneyairportinAustraliain2022,bytype(inmillionAustraliandollars)SydneyAirportrevenue2022,bytype600515.4500400300200100206.6178.7Retail129.30AeronauticalservicesPropertyandcarrentalParkingandgroundtransport21Description:IntheyearendingDecember2022,theaeronauticalservicesrevenueofSydneyairportamountedtoapproximately515millionAustraliandollars.Propertyandcarrentalattheairportbroughtinthesecondhighestrevenueinthatyearatjustover206millionAustraliandollars.ReadmoreNote(s):Australia;2022;yearendedDecemberSource(s):Sydney(KingsfordSmith)AirportRetailrevenueoftheHeathrowAirportLimitedintheUnitedKingdom(UK)from2019to2022(inmillionGBP),bycategoryUK:retailrevenueoftheHeathrowAirportLtd.in2022,bycategory20192020202120224003503002502001501005034120614312511310297797864595447434038353219210RetailconcessionsOtherretailCarparkingOtherservicesCatering22Description:InthefinancialyearendingDecember31,2022,HeathrowAirportLimitedintheUnitedKingdomgeneratedarevenueof564millionthroughitsretailoperations.Thiswasasignificantincreasefromprevioustheyear,whenretailrevenueamountedto217millionBritishpounds.RetailconcessionsdrivesthehighestretailrevenueforHeathrowAirportLimited.ReadmoreNote(s):UnitedKingdom;2019to2022*;*FinancialyearendedDecember31ofeachrespectiveyear.ReadmoreSource(s):HeathrowAirportHoldingsLtd.DistributionofrevenueofSchipholGroupintheNetherlandsin2022,bybusinessareaRevenueofSchipholGroupintheNetherlandsbybusinessarea2022Alliances&Participations10.7%Commercial30.8%Aviation58.45%23Description:In2022,10.7percentoftheSchipholGroup'srevenueconsistedofalliancesandparticipations,whereasmostoftherevenuesharecamefromaviation,withapproximately58.39percent.Therest30.8percentoftherevenuecamefromcommercialactivities.ReadmoreNote(s):Netherlands;2022Source(s):SchipholGroupCHAPTER

04ConsumerbehaviorAveragespendofdutyfreeshoppersindifferentcategories2022,byregion(inU.S.dollars)Duty-freeshoppersaveragespendbycategoryworldwide2022GlobalEuropeAmericasMiddleEastAsia-Pacific3503053002502462392362091952001431501005011911110010090868382827667565441352120150AlcoholConfectioneryBeautyTobaccoLuxury25Description:In2022,MiddleEasternconsumersspentthehighestamountonluxuryindutyfreeshops,whichamountedto305U.S.dollars.Generally,luxuryandbeautyproductsgarneredthehighestamountofduty-freeshopperspending.

ReadmoreNote(s):Worldwide;2022Source(s):DFNIShareofdutyfreeshoppersbrowsingandmakingapurchaseindifferentcategories2022,byregionDuty-freeshoppersconversionratebycategoryworldwide2022GlobalEuropeAmericasMiddleEastAsia-Pacific72%90%77%80%70%60%50%40%30%20%10%0%76%74%73%73%72%71%71%71%70%70%69%68%67%67%66%63%63%62%62%58%58%58%50%AlcoholConfectioneryBeautyTobaccoLuxury26Description:In2022,70percentofglobalduty-freeshopperswhobrowsedalcoholandtobaccoaislesmadeapurchaseinthiscategory.Thesetwoweretheleadingcategoriesintermsofconversionrate.Worldwide,justoverhalfofshoppersinduty-freeshopspurchasedluxuryproductsafterbrowsing.ReadmoreNote(s):Worldwide;2022Source(s):DFNIAveragespendofdutyfreeshoppersworldwidein2022and1stquarter2023,bygeneration(inU.S.dollars)Duty-freeshoppersaveragespendworldwidebyage2022-Q120231601421351401201008012883746040200GenZMillennialsMiddle-agedSeniorTotal27/statistics/1449635/duty-free-shoppers-average-spend-by-ageIn2022andthefirstquarterof2023,totalspendindutyshopsacrossallagegroupsamountedto128U.S.dollars.Middle-agedshoppersspentthehighestamountwith142U.S.dollars,whileGenZ'sdutyfreeexp