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2024年noc岗位职责6篇
目录
第1篇noc运维工程师岗位职责
第2篇noc工程师岗位职责
第3篇nocmswirelessteamleader职位描述与岗位职责任职要求
第4篇noc自动化运营专家-798095839973职位描述与岗位职责任职要求
第5篇noc工程师岗位职责任职要求
第6篇noc运维工程师岗位职责任职要求
noc工程师岗位职责
nocanalyst网络工程师(长驻外企)深圳市卓越方达科技有限公司深圳市卓越方达科技有限公司,卓越方达nocanalyst:网络工程师
jobdescription:
7x24monitortheglobalnetwork,server,datacenterstatusviamonitortools
accordingtoworkinstructiontoescalateincidentstorelevantsupportteam/vendor
followworkinstructiontoperformroutineoperation(eg.systemhealthcheck,generatereport,userrequest)
requirements:
-diplomaoraboveinit-relatedmajororcommunicationengineeringmajor;
-1-2yearsworkingexperienceinmonitoreventpositionispreferred;
-goodserviceawareness
-goodcommandinbothwrittenandspokencantonese
-ccnaorccnpcertifiedisanadvantage;
-positive,independentandwithcan-doattitude;
-abletoreadenglishdocument&goodwritingenglish.
-goodcommunicationskill;
-needtotake24x7shift.(about
noc运维工程师岗位职责
noc运维工程师优刻得优刻得科技股份有限公司,优刻得工作职责:
1.利用网管平台实时监控云平台系统的运行状态,对检测到的问题,能够根据问题的类型、严重程度,及时协调跟进人员进行处理;
2.通过接收各产品业务告警电话,管理故障处理跟踪系统的事件报告,协调相关人员完成故障的处理;
3.根据要求进行故障排查、情况收集和故障处理反馈,解决云平台遇到的网络、系统等多方面的问题;
4.能够响应/处理初级网络故障/服务器故障
任职要求:
1.目前这个岗位希望有机房运维经验,服务器硬件相关底子的伙伴。一年以上相关工作经验;
2.非常熟悉windowsserver、linux/unix操作系统,可以快速建立常用应用环境,能够快速判断解决常见问题和故障;
3.了解交换机、路由器等网络设备、tcp/ip、网络应用协议;
4.有操作系统或网络维护以及服务器维护经验,有一定的网络故障、系统故障、应用服务故障的分析调试能力优先考虑;
5.具备ccnp/ccie/rhce优先考虑,熟悉linux和unix具有redhat认证优先;
6.适应7x24工作体系优先考虑,一个月4-5个夜班。
7.有过idc运维工作经验,与服务器硬件基础知识的优先
noc自动化运营专家-798095839973职位描述与岗位职责任职要求
职位描述:
工作职责:
1、作为全球自动化运维领域专家,自动化运营组织核心成员,参与构建自动化运营能力;
2、结合自动化运营指标体系、方法、流程,端到端审视和梳理自动化运营问题;
3、识别并推动相关责任人解决,提升自动化运维水平,提升noc自动化运营效率。
任职要求:
业务技能要求:
1、沟通能力、学习能力较强,英语可作为工作语言;
2、作为领域专家,端到端跟进和推动自动化运营进展,对结果负责;
3、有一定的软件编程经验优先;
专业知识要求:
1.计算机、通信相关专业毕业(本科/硕士);
2.3年及以上通信技术服务类工作经验,具备至少一种(含无线、微波、接入网、数通等)现场维护经验,熟悉2/3/4g网络;
3.可结合已掌握专业知识经验,梳理并优化现有自动化规则。
nocmswirelessteamleader职位描述与岗位职责任职要求
职位描述:
jobdescription:
1.overallmanagerofwirelessteaminbackoffice;
2.manageallwirelessbackofficeactivities;
3.ensuremanagementreportingonnocandparticipateinmanagementmeetings;
4.conductorparticipateinrecruitmentinterviewsforselectionofpersonnel;
5.identifytrainingneedsandmakeprovisioningarrangements;
6.maintaincompliancetoalltheprocessesrelatedtonoc;
7.improveskillofwirelessteambytrainingandexperiencesharing;
8.beonstandby24/7forremotesupportasrequired;
9.performsecondlinemaintenancesupportforallwirelessnesandassociatedelements;
10.solvetheproblemswithinslabasedonthecontractbetweenhuaweiandcustomers;
11.abletosummarize,explainanduploadtroubleshootingcases;
12.co-ordinatewithtacfortheresolutionofcriticalissue.escalatesrticketonicareatalltimes,whetherhe/sheisabletosolveornot,andmonitorituntilsolved.closetheticketwithinsla;
13.performancemanagement,monitornetworkandprovidekpireportsusingn.m.ssystem;
14.ensureallagreedcontractualandnon-contractualperformancekpi'sarereportedanddeliveredasperthehubusinessmodel;
15.setupupandensureconductingweeklygovernancemanagementsetupwithcustomerandaddressingallissuesinissuelogasperagreedtimelines;
16.proactivelymakingimprovement/handlingplansfor1).allkpi'snotmeetingthesla/wla's;2).handlingofspecialevents;3).regulatoryperformanceandguidelineadherence;4.networksecurityimplementation;
17.dailymonitoringofthenetworks;
18.takingcorrectiveactionaccordingly;
19.ensurepreventivemaintenance;
20.checkingrepeatedoutages;
21.implementationofaudittracker;
22.ensurestandardizationofprocessesandchangesasagreedwiththecustomerincorporated,educatedandcompliedtobywirelessteam;
23.sharingfindingsofothercriticalissue;
24.providesupporttocircleteamandensuregettingtimelykpioutage,slaandsitesignoff;
25.ensuresparepartsavailabilitythroughcustomerandspmsdepartment;
technicalskills:
§
excellentknowledgeofhuaweiwirelessequipment(bts3900,bsc6900,bsc6910,u2000-mbb);
§
excellentknowledgeof
gsm/umts/lte-fddprinciple;
§
knownetworkelementsofhuaweivenderinoneormorenon-wirelessdomain;continuetodevelop
expertisewithcurrentandemergingtechnologies;
§
goodknowledgeofwirelessskillforoneormorenon-huaweivender;
§
demonstratedteamleadingandmanagementability;
§
abilitytomulti-taskandworkinahighpressureenvironment;
§
experiencewithhuaweinmssystem(likeows);
§
powerfuldataanalysisandproblemanalysiscapabilitiestofindoutcauseandprovidesolution.
qualificationandexperience:
1、6ormoreyearsofexperienceinmobilecommunicationsindustryormanagedserviceenvironment,
majorityofthatwithinnocfunction
2、anengineeringdegreeintelecommunications/demonstratedrelevantexperience.
otherprofessionalskills
customerorientedapproachandgoodnegotiationskills
goodverbalandcommunicationskills
englishandanadditionallanguage(eitherchineseorlocallanguage)
powerfulproblem-solvingcapabilities;
noc工程师岗位职责任职要求
noc工程师岗位职责
noc工程师thenocengineerwillproactivelymonitorandadministerallmonitoring
systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.thenetworkoperations
engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(devops,systems,
network,dbanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution
of,inatimelymanner,issuesreportedviatheservicedeskand/orautomatedmonitoringandalerting
systemssuchasprtg.thenetworkoperationsengineerwillassistthedevopsandinfrastructure
teamsinday-to-dayadministrativetasksandprojects.performresponsibilitiesinaccordancewithall
companystandards,policiesandproceduresbydoingthefollowingduties.
provide1stlevelengineeringandadministrativesupportfordevops,network,windows,and
linuxbasedinfrastructureandsystems.
•assisttechnologyoperationsengineeringstaffinday-to-dayengineeringandadministrative
duties.
•assisttechnologyoperationsengineeringstaffinimplementations,upgradesandpatchesof
systems.
•workaspartofthenocteaminsupportofbusinessobjectives,troubleshootingissuesand
outages,programimplementationsandclientrequests.
•managetroubleticketqueue,adheringtoitilchangeandincidentmanagementprocesses.
•createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor
otherstaffmembersofthenocteam.
•assistininternalcustomernetworkingissues.
•assistinformationsecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.
includesdocumentation,logmanagementandrespondingtoauditrequests.
•providegeneralofficeitsupportasneededthenocengineerwillproactivelymonitorandadministerallmonitoring
systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.thenetworkoperations
engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(devops,systems,
network,dbanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution
of,inatimelymanner,issuesreportedviatheservicedeskand/orautomatedmonitoringandalerting
systemssuchasprtg.thenetworkoperationsengineerwillassistthedevopsandinfrastructure
teamsinday-to-dayadministrativetasksandprojects.performresponsibilitiesinaccordancewithall
companystandards,policiesandproceduresbydoingthefollowingduties.
provide1stlevelengineeringandadministrativesupportfordevops,network,windows,and
linuxbasedinfrastructureandsystems.
•assisttechnologyoperationsengineeringstaffinday-to-dayengineeringandadministrative
duties.
•assisttechnologyoperationsengineeringstaffinimplementations,upgradesandpatchesof
systems.
•workaspartofthenocteaminsupportofbusinessobjectives,troubleshootingissuesand
outages,programimplementationsandclientrequests.
•managetroubleticketqueue,adheringtoitilchangeandincidentmanagementprocesses.
•createandmaintaindocumentationforfunctionalareasofrespon
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