商务邮件的英文书写课件

KeyphrasesforbusinesslettersandemailsEditor：艾创(Archie)商务邮件的英文书写ItisthefirsttimethatIhadseentheToweroranyoftheotherfamoussight.IfI'dgonealone,Icouldhaveseennearlyasmuch,becauseIshouldn'thaveknownmywayabout.Theweatherwassplendidonthatday,asIthoughtwasrare.IstillremembersomepeopletoldmethatinBritaintherewasweatherandnoclimate.Atthesameday,itmightsnowinthemorning,rainatthenoon,shineintheafternoonandbewindybeforethenightfalls.SoIthinkIwaslucky.Ithinktherivertripwasthebestthingofall.LondonreallycamealivetomeaswesawitfromtheThamesduringthatwonderfuljourneydownGreenwich.Itwasalltremendousexciting―adaythatIshallneverforget.DearMr.Seaton,ThankyouverymuchfortakingmewithyouonthatsplendidoutingtoLondon.ThankyouforgivingIsuchagreatbirthdaytreat.Yourssincerely,LindaChenGreeting（问候语）

Opening（开场）Main

part（正文）

Pre-closing（结束语）Farewell（再会）Signature（署名）Atemplate商务邮件的英文书写Greetingandfarewell1商务邮件的英文书写GreetingandfarewellDear(firstname),Hello(firstname),Hi(firstname)DearMr/Ms(+surname)(BritishEnglish)DearSir/Madam(BritishEnglish)Ladiesandgentlemen(AmericanEnglish)Hello/Hi(+firstname)(informal)Best,Bestwishes,(Best)Regards,YoursYourssincerelyYoursfaithfullyYourssincerelySeeyousoon商务邮件的英文书写Openings2商务邮件的英文书写OpeningsIntroductionYoumayrecallthatwemetlastweek...Inthecourseoftheconversationyoumentioned.Irecentlyreadyourarticle/advertisement…Iwasgivenyournameby[name]…Whosuggestedthat.ReferenceThankyouforyourletter/email/messageof…[date]concerning/aboutIenclosing/enquiringIhavereceivedyourletter/emailof[date]Furtherto/Withregardto/Regarding/WithreferencetoOnthesubjectofIntermsofInresponsetoAccordingtomyrecords,Reyouremail...Iampleased/sorrytohear/!earnthat..Inotethat…商务邮件的英文书写OpeningsPurposeIamwritingtorequest/enquire/inform/check/inform/ask...Justaquickemailto.SocialopeningsSometimesitisappropriatetowriteasocialphrase,similartoanexpressionthatwouldbeusedinaface-to-facemeeting:HowareYou?How'slife?How'rethings?What'stheweatherlike?It'sawful/terrible/depressinghere.It’sgreat/beautiful/marveloushereIt'ssunny/reallyhotIbitterlycold商务邮件的英文书写Mainpart3商务邮件的英文书写Theprecisephraseswill,ofcourse,dependonthepurposeoftheemail.Belowarethekeyphrasesforsometypicalpurposesinaddition,thesekeyphrasescanbeusedatthebeginningofparagraphstosignalyourintentions.RequestingIwouldbegratefulifyoucould…Iwouldappreciateitifyoucould…couldyoupleasesend/supplyIconfirm…Pleasesend/supplyIconfirm…InformingIampleasedtoinformyou…Iwouldliketoinformyou…IamnowinapositiontoinformyouIconfirm…OfferingIcan/amabletoIwouldliketoofferyou/provideyouwith…Ifyouwish,Iwouldbehappyto..Wouldyoulikemeto..ShallI..Doyouwantmeto..Mainpart商务邮件的英文书写ExpressingwishesIwould(verymuch)liketoplacethefollowing…order/organizeameeting…I(particularly)wantto.I(do)hope..Irequire/need..Itwouldbegreatto..Iwouldprefernotto..Iwouldrathernot…Iamreluctantto…AskingforclarificationItisnotclearwhetherIamnotsureif.Couldyouclarify/supplyuswithmoreinformation…AmIrightinthinking.ìCouldyoupleaseexplainwhatyoumeanby,?Mainpart商务邮件的英文书写ProvidingdocumentationIamenclosing/attaching..Ienclose/attach..PleasefindenclosedIattached...ConfirmingIfIhearnothingtothecontrary,

Ishallassumethat..Iherebyconfirm..IamableIpleasedtoconfirm...DrawingattentionandremindingIwouldliketopointout..MayIdrawyourattentionto..Pleasenotethat...AgreeingIamwillingtoIagreeto...Iamhappyto……isacceptable/fineMainpart商务邮件的英文书写DisagreeingandrefusingrequestsUnfortunately,Iamunableto…Iamunwillingto…IcannotagreewithItothat..AskingforapprovalWehopethat[oursolution]willbetoyoursatisfactionImeetwithyourapproval…Wehopethatyouwillhavenoobjectionsto…MakingsuggestionsIproposeIsuggestthat...Iwould(strongly)advise/recommend...Itisadvisable...Youmightconsider...MightIsuggestthat…ApologizingIam/wassorrytohear/learnthat..Iapologizefor…Pleaseacceptourapologiesfor…Iregretthat…Mainpart商务邮件的英文书写ExpressingurgencyandnecessityIshouldliketoremindyou...ItisobligatoryInecessaryfor…Youareobliged(bylaw)to/itisrequired(bylaw)to…YoumustIhaveto..Itisoftheutmostimportancethat…Onnoaccount...Undernocircumstances..ItisimportantIvital/essential.…atyourearliestconvenience....assoonaspossible…withoutfurtherdelay...byreturnofpost.…byFridayItheendofJanuaryGivinggoodnewsIamdelightedtoinformyouIhearthat...Youwillbedelightedtohearthat..You‘llbehappytohearthat..Mainpart商务邮件的英文书写GivingbadnewsIregrettoinformyouthat.,.Unfortunately,Iamafraid..I'msorrybut…ExpressingdisappointmentIwasdisappointedtohearyourdecision.IamverysorrythatyoufeelthatIunableto…Refusingpolitely1(fully)appreciateyourpointofviewIdifficultiesbutI'mafraidthatwearenotinapositionto..Regretfully,1havetoinformyouthat…WerealizethisisnotidealHowever..ThreateningIfyoudonot..,IshallUnlessyou...,Ishall…beforcedtoplacethematterinthehandsorourlawyersMainpart商务邮件的英文书写GivingassuranceIassureyou/giveyoumyassurancethat.Youmayrestassuredthat..Ishall/willdomyutmosttoensurethat…ExpressingneedforconfidentialityPleasetreatthisasstrictlyconfidential/inthestrictestconfidenceIshouldbegratefulifyouwouldhandlethismatterwithdiscretionGuaranteeingconfidentiality/discretionAnyinformationwillbetreatedasstrictlyconfidential…Thematterwillbehandledwithdiscretion…AcknowledgingactionsandinstructionsInotethatyouhave..Ihavereceived/takendeliveryofInotethat1must.RemindingMayIremindyouIwouldliketoremindyou..Justtoremindyou...Don'tforgetto..Mainpart商务邮件的英文书写ExpressingconfidenceandhopeWeareconfidentthat.Wetrust/hopethatyouwillWeexpect/anticipate/forecast/think/envisage/believe…Expressingcertainty，probability,possibility

,improbability,impossibilityItiscertainthat..Thereisnodoubtthat..Iamconfidentthat...ItislikelyIprobableIpossiblethat…ThereissomedoubtastowhetherItisunlikelythat..ItisimpossibleforustoCongratulatingIwouldliketotakethisopportunitytocongratulateyouon...Iwouldliketocongratulateyouon...Congratulationson..Mainpart商务邮件的英文书写WhatThenextstepsareasfollows..Theplanforthenextphaseis..Weexpecttomoveforwardasfollows…Wearenowinapositionto…WhoThereforeIwouldbegratefulifyoucould…Couldyoupleaseconfirmthatyoucan…Wewouldappreciateifyoucould…WhenThedeadlineforreceivingtheinformationis...Thetimetableforprojectcompletionis…Wewouldliketofinishthisphaseby