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国家开放大学电大本科《管理英语4》期末试题及答案5(试卷号:1389)一、 交际用语(每小题2分,共10分)1-5题:选择正确的语句完成下面对话,并将答案序号写在答题纸上。1.—Isitpossibleforyoutoworkouttheplantonight?T11dothat.B.1thinkso.C.I'dloveto.一Howdidyourmeetinggoyesterday?一actually,itwasreallyfrustrating.NotsogoodB.VerygoodC.Nothingspecial一1thinkthingshavebeenabitdifficultforusthelastcoupleofmonths.一We'vebeenworkinghard,butstillgettingbehind.You'reright.B.Tmafraid.C.Idon'tthinkso.一WillyouhelpmearrangeameetingwithMr.Brown,please?No,nowayB.No,Ican,t.C.SorryIcan't.1havetofinishmyprojectrightnow.一You,dbetternotpushyourselftoohard.Youcanasktheteamandlisten.Youareright.B.No,wecan,tdothat.C.1thinkitwillkillourtime.二、 词汇与结构(每小题2分,共30分)6-20题:阅读下面的句子,从三个选项中选出一个能填入空白处的正确选项,并将答案序号写在答题纸上。Shewasveryadaptiveandsoonadapted_thecampuslife.withastoAll_glitters(闪闪发光)isnotgold.whichthatwhatThisisthemanlastnight.whomIsawhimwhoIsawhimwhomIsaw9.Iwouldrecommendthatyou_onfollowingthroughwithprojects.workedA.silenceA.silenceworkwouldworkTheyweren"ttookeen_theideaatfirstbecausetheythoughtitwasnotpracticalenough.TOC\o"1-5"\h\zofoninOnhearingthenewsof_themajorexamagain,thegirlburstintotears.herhavingfailedshefailedherbeingfailedItisthroughenthusiasmandquietintensity_wetransformcreativityandvisionintothetechnologies.whichTOC\o"1-5"\h\z/thatAlthoughwecan,tcompeteintermsofsize,Ibelieveweholdanadvantageintermsofdedicationtocustomerservice.didDohaveonthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.StoodStandC-StandingWithouthisassistance-Itheresearchlastmonth.wouldnothavecompletedcouldnotfinishshouldnotfinishFearingthereactionsoftopmanagers,middlemanagersremainedOrprovidedoptimistic,filteredinformation.silentC・silently17.Iwillaskthemto_anewdesign,somethingabitmoretonedeincomeacrosscomeupwithGoodworkgoodpay.deservesrequestsdesertsTheresponsibilitiesinhandbookthatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.implyindicateC・interruptAtarough—,wewilltakeanotherfourweekstofinishthisplan.valueAccountestimate三、阅读理解(每小题4分,共40分)21-25题:阅读下列短文,从A、B、C三个选项中选出一个正确答案,并将答案序号写在答题纸上。Passage1In1916,aFrenchcoalminedirectornamedHenriFayolwroteabookentitledAdministrationlndustrielleetGenerale,whichsetforthfivedistinctfunctionsofmanagingthatFayolinsistedwereapplicableinanyindustry.Inthe1950,s,managementtextbooksbegantoincorporatesomeofaFayoTsideasintotheircontent,andtoday,managementcoursesstillusemanyofhisideastoteachmanagementtobusinessstudents.PlanningPlanninginvolvesdecidingwheretotakeacompanyandselectingstepstogetthere.Itfirstrequiresmanagerstobeawareofchallengesfacingtheirbusinesses,andthenitrequiresmanagerstoforecastfuturebusinessandeconomicconditions,Theythenformulateobjectivestoreachbycertaindeadlinesanddecideonstepstoreachthem.Theyre-evaluatetheirplansasconditionschangeandmakeadjustmentsasnecessary.OrganizingManagersorganizebybringingtogetherphysical,humanandfinancialresourcestoachieveobjectives.Theyidentifyactivitiestobeaccomplished,classifyactivities,assignactivitiestogroupsorindividuals,createresponsibilitiesanddelegateauthority.Theythencoordinateeverythingsooperationsrunsmoothly.LeadingLeadingrequiresmanagerstomotivateemployeestoachievebusinessobjectivesandgoals.Itrequirestheuseofauthoritytoachievethoseendsaswellastheabilitytocommunicateeffectively.Effectiveleaderscaninfluencetheirpersonneltoviewsituationsfromtheirperspectives.Leadingalsoinvolvessupervisionofemployeesandtheirwork.ControllingControllinginvolvesmeasuringachievementagainstestablishedobjectivesandgoals.Italsorequiresmanagerstobeabletoidentifysourcesofdeviationfromsuccessfulaccomplishmentandtoprovideacorrectivecourseofaction.Managersfirstestablishobjectivesandgoals,thenmeasureachievements,identifyanythingthatiskeepingthecompanyfromachievingtheirobjectivesandgoals,andprovidemeansofcorrectionifnecessary,StaffingWithouthumanresources,noorganizationcangetofftheground,letalonedobusinessandmakeprofits,SomedistinctfeaturesofthestaffingfunctionarerItputstherightmanintherightjob.Itisanongoingactivityasemployeeskeepleavingandjoiningthecompany,theyalsoretirefromtimetotimeleavingemptyplacesinvariouspositions.Efficiencyisaprimefocusofthisfunctionasmanagingpeopleisthetoughestjobthereis,everythingmustbeaccountedfor,leaves,payments,benefits,medicalallowances,socialsecurityaccountingandmuchmore.Whatisthemainideaofthispassage?Tointroducesomeoftheauthor,sideasaboutmanagement.TointroducefivedistinctfunctionsofmanagingproposedbyFayol.TopromotethebookentitledAdministrationIndustrielleetGenerale.WhataretheinfluenceofFayoTsbookAdministrationIndustrielleetGenerale?Itisofnoinfluenceatallfortoday.Itisnearlyforgottenbytheworld.Itisstillgreateffectoncurrentmanagementcourses.Whichstepofmanagingreferstobringstafftogetherandtellthemwhattodo?Leading.Organizing.c.Staffing.WhichiteminChinesebelowhasnotmentionedasthingsneededtotakecareforpeop1emanagement?住房公积金医疗补贴请假Inthestepof,managersneedtofindoutobstaclesinthecourseofachievingcompany,sobjectivesandgoals.controllingleadingplanning26-30题:请根据短文内容判断给出的语句是否正确,正确的写“T”,错误的写“F”,并将答案写在答题纸上。Passage2Whenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes?Traditionally,manyorganizationsapproachteambuiIdinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathasbeendisplayedattheretreatortheseminarfailstoimpactlong-termbeliefsandactionsbackatwork.rmnotaversetoretreats,planningsessions,seminarsandteambuildingactivities-infactIleadthem-buttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkby"retreating"asagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmethodssotheteamexpendsitsenergyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown-theproblemisnotusuallytheirpersonalities;instead,itisoftenthefactthattheteammembershaven'tagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.Buildfunandsharedoccasionsintotheorganization1sagenda-holdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusementpark.Holdamonthlycompanymeeting,sponsorsportsteamsandencouragecheeringteamfans.•Useicebreakersandteamworkexercisesatmeetings-thesehelpteammembersgettoknoweachother,sharedetailsabouteachother'slives,andhavealaughtogether.Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforcompanymerchandiseandgiftcertificates.Theonlythinglimitingyouisyourimagination.Ifyoudothetypesofteanworkbuildinglistedabove,you,11beamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethantheyeverthoughtpossible-together.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort-TTheauthorclaimsthatplayinggamestogetherisasimportantasformingteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.F“Retreat”inthefirstparagraphmeanswithdrawaloftroopsafteradefeat.
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