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2021-2022高考英语模拟试卷
考生须知:
1,全卷分选择题和非选择题两部分,全部在答题纸上作答。选择题必须用2B铅笔填涂;非选择题的答案必须用黑色
字迹的钢笔或答字笔写在“答题纸”相应位置上。
2,请用黑色字迹的钢笔或答字笔在“答题纸”上先填写姓名和准考证号。
3.保持卡面清洁,不要折叠,不要弄破、弄皱,在草稿纸、试题卷上答题无效。
第一部分(共20小题,每小题1.5分,满分30分)
1.FormanydaysIhavebeentryingtowhatitisthatmakesJacksoannoyed.
A.carryoutB.figureout
C.watchoutD.standout
2.••-FilpayavisittoHongKong.Wouldyoumindkeepinganeyeonmyhouse?
---Notatall..
A.I'drathernotB.I'dbehappy
C.FvenotimeD.I'dliketo
3.Notuntilthebetterqualitiesinourselvesexpecttofindtheminothers.
A.havewedeveloped;canvve
B.wehavedeveloped;thatcanwe
C.wehavedeveloped;canwe
D.canwedevelop;thatwewill
4.Isthisyourcellphone,Tony?IitwhenIwascleaningtheclassroom.
A.cameacrossB.dealtwith
C.lookedafterD.heldonto
5.Whyaresomebrandsmorepopularthanotherstheproductsareofsimilarquality?
A.asthoughB.evenifC.sothatD.incase
6.Thebookisnowoutofprint,itcaneasilybeborrowedfromlibraries.
A.andB.for
C.soD.but
7.Thepresidentstoodbyawindowinsidetheroom,Ientered,lookingoverthesquare.
A.whereB.intowhich
C.whichD.that
8.AstormburiedIllinoisunderseveralinchesofsnowonTuesday,atleast100peopledeadintrafficaccidents.
A.toleaveB.leave
C.leftD.leaving
9.Computer-controlledrobotsaretakingoverjobsinmanyindustries,whichusedtobedone・
artificiallyB.manually
C.comprehensivelyD.gradually
10.Manypeoplecomplainedaboutthestoneslyingonaroad,butdidanythingaboutgettingthestonesoutof
theway.
A.bothB.nooneC.noneD.all
11.Anexhibitionwith885culturalrelicstobedisplayedattheMeridianGateGallery.
A.washeldB.wouldholdC.hasholdD.willbeheld
12.Sometimesitseemstobothertheteacherallthestudentsarebeingtooquiet.
A.howB.what
C.thatD.where
13.Mariaisconstantlymakingefforts,shedeservesthegoalofenteringthekeyuniversity.
A.achievingB.toachieveC.beingachievedD.tobeachieve
14.1needhelpnow!IhavetofixaleakingpipeinmybathroombutI'mnotsuretobegin.
A.whatB.which
C.whereD.when
15.ItwasintheremotemountainareasIspentthegapyearIlearnedhowtoworkwithagroupof
strangersandhowtolookaftermyself.
A.where;thatB.when;that
C.where;whenD.that;where
16.—Iwanttolearntennis.Wouldyouliketohelpme?
_.Butlearningtennisisnowalkinthepark.
A.NokiddingB.NowonderC.NoproblemD.Noway
17.—Don'tputthewasteontheground,youngman.
—Oh,I'msorry.Ithedustbinthere.
A.hadn'tseenB.haven'tseen
C.didn'tseeD.wasn'tseeing
18.LichunisaChinesewordforoneofthe24solarterms,meansthebeginningofspring.
A.whoB.thatC.whoseD.which
19.Mollyfinallyagreed,reluctantly,togoandseeadoctor
A.afterwardsB.almost
C・otherwiseD,somewhat
20.We__havehurriedallthewaytotheairport—theflightwascalledoffbecauseofthefoggyweather.
A.mustn'tB.couldn'tC.needn'tD.wouldn't
第二部分阅读理解(满分40分)阅读下列短文,从每题所给的A、B、C、D四个选项中,选出最佳选项。
21.(6分)PromoteYourBookwithaFreeBookDailyAuthorAccount
WeinviteyoutosetupafreeauthoraccountonBookDailytopromoteyourbooktoourreaders.BookDaily
introducesauthorstonewreadersbyprovidingasamplechapterfromtheauthor'sbooks.Justyesterday,15,886
samplechaptersweresenttoourreadersbyemail.
Itonlytakesafewminutestosetupyouraccountandyou'llseeyourbooksnexttothosebybest-sellingauthorson
BookDaily,comyjustwaitingtobediscoveredbynewreaders!
BookMarketingBenefits
JointhegrowingcommunityofauthorswhouseBookDailyasatoolindevelopingtheironlinepromotional
strategies(策略).AfreeBookDailyauthoraccountallowsyouto:
•Postthefirstchapterofanyofyourbooksforreaderreview
•Postyourbiographyandphoto
•IncludealinktoyourwebsiteoryourblogfornewtrafficandSEOvalue
•Loadvideoaboutyourbook
•Receivearegularauthormarketingnewsletterfromthoughtleadersindigitalbookmarketing
•Promoteyourworkwithourfreepressreleaseinformation,andmore
FreeBonus:Receiveafreecopyofourebook,“OnlineMarketingfurAuthors",loadedwithonlinemarketing
information.
It'sEasytoGetStarted!
Ifyouhavealreadybegunpromotingyourbookonline,thechancesareverygoodchatyoualreadyhaveeverything
youneedanditshouldonlytakeafewminutes.We'llwalkyouthroughthefollowingstepstomakeiteasy:
•Setupaccountnameandpassword
•Cheekyouremailaddress
•Loadyourbio,pictureandvideos
•Addyoursamplechapter
•Beginpromoting!
1、WhatBookDailydoesisjust.
A.tohelpimprovetheauthor'sbooks
B.toletreadersknowmoreabouttheauthor'sbooks
C.toaskbest-sellingauthorsforhelp
D.tomaketheauthor'sbooksoldatahigherprice
2^ThroughaBookDailyauthoraccount,anauthorwill.
A.receivefreeonlinemarketinginformation
B.havehisnewsletterpublished
C.setuphisownwebsiteforhisbooks
D.publishhisbookrevieweasily
3、Ifyouhavealreadybegunpromotingbooksonline,itwillbetosetupaBookDailyauthoraccount.
A.moredifficultB.morereasonable
C.cheaperD.easier
22.(8分)Somecolorspeopleseelateatnightcouldcausesignsofclinical(临床的)depression(沮丧).Thatwas
thefindingofastudythatbuildsonearlierstudyfindings.Theyshowthatindividuals(个人)wholiveorworkinlow
levelsoflightovemight(整夜)candevelopclinicaldepression.Doctorsusetheword“clinicaldepression^todescribe
severeformofdepression.Signsmayincludelossofinterestorpleasureinmostactivities,lowenergylevelsand
thoughtsofdeathorsuicide.
Inthenewstudy,Americaninvestigatorsdesignedanexperimentthatexposedhamsters(仓鼠)todifferentcolors.
Theresearcherschosehamstersbecausetheyarenocturnal,whichmeanstheysleepduringthedayandareactiveat
night.
Theanimalswereseparatedintofourgroups.Onegroupofhamsterswaskeptinthedarkduringtheirnight-time
period.Anothergroupwasplacedinfrontofabluelight,athirdgroupsleptinfrontofawhitelight,whileafourthwas
putinfrontofaredlight.
Afterfourweeks,theresearchersnotedhowmuchsugarywaterthehamstersdrank.Theyfoundthatthemost
depressedanimalsdranktheleastamountofwater.
RandyNelsonheadstheDepartmentofNeuroscienceatOhioStateUniversity.Hesaysanimalsthatsleptinblue
andwhitelightappearedtobethemostdepressed.uWhatwesawisthattheseanimalsdidn'tshowanysleep
uneasiness(不安)atallbuttheydidmessupbiologicalclockgenesandtheydidshowdepressivesignwhileiftheywere
inthedim(微弱)rcdlight,theydidnot.”
RandyNelsonnotesthatphotosensitive(感光)cellsintheeyeshavelittletodowitheyesight.Hesaysthesecellssend
signalstotheareaofthebrainthatcontrolswhathasbeencalledthenaturalsleep-wakecycle.
Hesaysthere'salotofblueinwhitelight.Thisexplainswhythebluelightandwhitelighthamstersappeartobe
moredepressedthanthehamstersseeingredlightordarkness.
1、Researchersusehamstersintheexperimentbecause.
A.theyaresimilartohumansindealingwithcolors
B.theyareeasytoobserveandstudy
C.theyaresensitivetocolorslikehumanbeings
D.theyareactiveatnightandsleepduringtheday
2、Whatsignshowsthatthehamstersarebeingdepressed?
A.Theydrinklesssugarywater.
B.Theydon9tsleepwell.
C.Theireyesightbecomesworse.
D.Theirenergylevelbecomeslow.
3、tendstocausehamsterstobedepressed.
A.DimlightB.Redlight
C.BluelightD.Darkness
4、Whatcanhelppeoplewhoworklateatnighttoavoidbeingdepressed?
A.Notbeingexposedtodimredlightwhenusingcomputers.
B.Equippingtheircomputerscreenstoputitmoreinthereddishlight.
C.Livingorworkinginlowlevelsoflightovernight.
D.Goingtoseedoctorsofclinicaldepressionregularlyforhelp.
23.(8分)WEWILLNEVERFORGET
ELEPHANTENDOTHELIOTROPICHERPESVIRUS(EEHV)ISADEADLYVIRUSWHICHAFFECTS
YOUNGELEPHANTSGLOBALLY.Wewanttofindasolutiontothisdisease.
Thiscomplexdiseaseishavingacatastrophic(灾难性的)effectontheglobalconservationoftheAsianelephantand
wewanttofindasolutiontotheproblemassoonaspossibletostopmoreelephantsfromdyingfromthisdeadlydisease.
EEHVDOESNTDISCRIMINATE(区另lj)
Itdoesn'tmatterwhetherit'satwoyearoldelephantatChesterZoo,atazoointheUSAorinthewildin
Africa—thisisaproblemrightaroundtheworldwhichmakesitevenmorecritical(关键的)thatwefindananswer.We
don'twantittobeanextinctionleveleventforthisimportantanimal.
MIKEJORDAN,CHESTERZOOSCOLLECTIONSDIRECTOR
Atpresent,notenoughisknownaboutthisdiseasesoweneedtocarryoutimportantresearchtohopefullyget
closertofindingawaytostoppingitkillingmoreelephants.We*repartoftheworldconservationcommunitydevotedto
theconservationofAsianelephants,sowewillcontinuetocarryoutmoreresearchandworktodiscovermoreabout
thisvirusandhowtotreatit.
WEREACTINGFORELEPHANTS...
...tohelpsavetheglobalpo-pulationofthespecies.Youcanhelpfindasolutionbymakingadonationtoday.We
WillNeverForget.
DONATETOWEWILLNEVERFORGET
Jointhefightnowand100%ofyourmoneywillsupporttheresearchandhelpusputastoptothisdeadlyvirus.
ftCAVSECKS1UZOOFAYS10ftOUR(MBHEADSF9WYOf
rOURDOHAUOrfmiCOlOWACOSCOHSUVAHOHI
1、Accordingtothepassage,whatdoweknowaboutEEHV?
A.IthasaffectedmanyAsiananimals.B.Ithasn'tbeenwellcontrolled.
C.Ithasalittleeffectonelephants.D.Itisakindofanimal.
2、WhichofthefollowingaboutMikeJordanisTRUE?
A.Heworksforprotectingelephants.
B.Heisawell-knownanimaldoctor.
C.Heisafamousspokenpersonforelephants.
D.He*smostlikelytofindthecauseofthedisease.
3、Howcanyoudonatemoney?
A.BygivingittoMikeJordan.B.Bygivingittotheauthor.
C.Bymakingdonationsregularly.D.Bymakingdonationsthroughbank.
4、Whatisthetextismeantto?
A.Toexplainit*sdifficulttoprotectAsianelephants.
B.ToencouragepeopletoresearchEEHV.
C.ToattractpeopletosaveAsianelephants.
D.TointroducesomethingaboutAsianelephants.
24.(8分)RayTokuda,a54-year-oldJapaneseAmerican,isproudofthetitlehisschoolhasgivenhim.Heisa
Shifu,aChinesewordliterallymeaningamaster,mentororseniorpractionerofmartialarts.
Tokudahasreasontobeproud.HehasbeeninvolvedwithChinesemartialartsforalmostfourdecades.After
learningthematthemartialartsschoolinNewMexicoState,todayheisamongthemostexperiencedkungfuteachers
oftheschool.
PracticingmartialartstwotothreehoursandhelpingstudentsimprovetheirskillshavebecomeTokuda'sdaily
routine.Heexpectstopracticeandteachmartialartsfortherestofhislife."I'mstilllearning.It'sworthmorethana
lifetimetolearnChinesemartialarts,"hesaid.uOnceIstarted,Ijustcouldn'tstop.Ithinkifsalsothemagicof
Chineseculture.^
Tokudawassenttothemartialartsschoolwhenhewas10.Hestillremembershowunwillinghewaswhenstarting
out."MyfatherhadalwayswantedtolearnChinesemartialartsbutnevergotthechance,soheputhiskidinJhesaid.
“IwassoafraidatthattimebecauseIthoughtkungfuwasallaboutfighting.”
Butthingschangedafterhelearnedthatmartialartsweremorethanpunchingandkicking.
“Oneofthethingsmartialartsteachmeisovercomingadversity,“Tokudasaid."Asalittlekid,myfirstlessonwas
like,oh,look,thisisathingthatIcangetthroughbydiligence,perseverance(毅力)anddedication,andthatwas
pricelessformylife."
LearningChinesemartialartsopenedagatewayforhimtobetterunderstandChineseculturebecausehecould
hearalotofancientChinesekungfu-relatedstories.66ItislikeinAmerica,wherewehearstoriesaboutknightsin
shiningarmorandKingArthurandnobledeedsdone,“hesaid.“IfeelmartialartspreservesomethingofancientChina
thatcan'tbefoundinbooks.Theyaresortofanoralhistory.95
TokudahasalsobeeninvitedtovariouseventsinhishomestatetoshowcasetraditionalChineseculture,including
thedragondanceandliondance,whichhealsolearntatthemartialartsschool.Becauseofthis,heisnowconsidereda
culturalenvoy(使者)intheeyesofthepublic.
1、Tokudadidn'twanttolearnkungfubecausehehadthoughtitwas・
A.practicalB.magical
C.violentD.difficult
2、Fromthepassage,whatcanvvelearnaboutTokuda?
A.Helearntmartialartsfromhisfather.
B.Heisthefounderofthekungfuschool.
C.Helearntfrommartialartshowtodealwithdifficulties.
D.Heisthemostexperiencedkungfuteacherofhisstate.
3、WhichofthefollowingwordscanbestdescribeTokuda?
A.Modestandfriendly.B.Devotedandpersevering.
C.Talentedandhumorous.D.Motivatedandconsiderate.
25.(10分)WhatTheresaLoeisdoingprovesthatalargefarmisn'taprerequisiteforamodern
grow-your-ownlifestyle.Onamere1/10ofanacreinLosAngeles,Loeandherfamilygrow,can(装罐)andpreserve
muchofthefoodtheyconsume.
Loeisamasterfoodpreserver,gardenerandcanningexpert.Shealsooperatesawebsite,wheresheshareshertips
andrecipes,withthegoalofdemonstratingthateveryonehastheabilitytocontrolwhat'sontheirplate.
Loeinitiallywenttoschooltobecomeanengineer,butshequicklylearnedthatherenthusiasmwasmainlyabout
growingandpreparingherownfood."gotintocookingmyownfoodandstartedgrowingmyownherbs(香草)and
foodsforthatfreshflavor/'shesaid.Engineerbyday,Loelearnedcookingatnightschool.Sheultimatelypurchaseda
smallpieceoflandwithherhusbandandbegangrowingtheirownfoods.
“Iteachpeoplehowtolivefarm-freshwithoutafarm,"Loesaid.ThroughherwebsiteLoeemphasizesthat
“anybodycandothisanywhere.”Gotanapartmentwithabalcony(阳台)?Plantsomeherbs.Awindow?Perfectspot
forgrowing.Startwithherbs,sherecommends,because“they'reveryforgiving.^^Justalittleoftheherbs“cantake
yourregularcookingtoawholenewlevel,“sheadded."Ithinkifsagreatplacetostart."Then?Trygrowingsomething
fromaseed,shesaid,likeatomatoorsometea.
Canningisanaturalextensionoftheplantingshedoes.Witheveryplantedfood,Loenoted,there'samoment
whenit'sburstingwithitsabsolutepeakflavor.UItryandkeepitinatimecapsuleinacanningjar/'Loesaid.
“Canningformeisaboutknowingvvhafsinyourfood,knowingwhereitcomesfrom.”
Inadditiontobeingmoreintouchwiththefoodshe'seating,anotherjoycomesfrompassingthisknowledgeand
thisdesireforgoodfoodtoherchildren:^Influencingthemandtellingthemyouropiniononnotonlybeingcareful
whatweeatbutunderstandingthebivgeepicture,“shesaid,“thatifwedon'ttakecareoftheearth,noonewill.”
1、Theunderlinedword“prerequisite”(Para.1)isclosestinmeaningto“"・
A.recipeB.substitute
C.requirementD.challenge
2^WhydoesLoesuggeststartingwithherbs?
A.Theyareuseddaily.B.Theyareeasytogrow.
C.Theycangrowverytall.D.Theycanbeeatenuncooked.
3^AccordingtoLoe,whatisthebenefitofcanningherplantedfoods?
A.ItcanpreservetheirbestflavorB.Itcanpromoteheronlinesales.
C.Itcanbetterhercookingskills.D.Itcanimprovetheirnutrition.
4、Whatisthe“thebiggerpicture”(Para.6)thatLoewishesherchildrentounderstand?
A.Theknowledgeaboutgoodfood.B.Thewaytoliveagrow-our-ownlife.
C.Thejoyofgettingintouchwithfoods.D.Theresponsibilitytoprotectourearth
第三部分语言知识运用(共两节)第一节(每小题L5分,满分30分)阅读下面短文,从短文后各题所给的A、B、
C和D四个选项中,选出可以填入空白处的最佳选项.
26.(30分)Apersonshouldeatright,getsomeexercise,orheorshewilllookterriblein25years.Andiftheperson
drinksandsmokes?Even____.That'sthemessagefromBlueCrossBlueShield.The____,called“FutureYou”,usesa
digitalcameraandcomputertocompareaperson'scurrentimagewithhisorherfuturewithoutchangesinbad
habits.
“Smokingcan1yourskin,“saidAnna,acreativeoperationmanager,"Youcanseewhattheresultsofthe
toxins(毒素)andthechemicalsin2are."Alongwiththepotentially3sightofone'solderself,FutureYou
offersscience-based4onwhattoeat,howmuchtoexerciseandotherwaysto5yourhealth.Butwillitwork?
Too6totellwastheverdict(意见)ofAnna.wIwanttoseesomedata!”shesaid.
Generally,Annasaid,menshow7concernabouttheirappearancethanwomen."Womensay,'Thatlookslikemy
8onthescreen,“'shesaid."Menaremorelikelyto9,4Yeah,goahead.PutitonFacebook.'"Theprojectwas
raisedmorethanayearagotoimprovetheoverall(总体的)healthofthepeoplewhoare10ofthiscompany.In
addition,thegrowthintheranksof11customerswouldbringdowntheoverallcostofhealthcare.Incoming
weeks,twonewoneswillbe12inlocationssuchastheAmericanTobaccoCampusandtheMuseumofNatural
Science.Ifusers13,theirinformationwillbestoredassecretswithoutnamestocreateadatabaseofgoodandbad
14.
Theprocessisfreeandtheresponseisnot15,atleastaccordingtoValenciaRobertson9oneofalineofpeoplewho
waitedto16theinstrumentonThursday.'Tmgood,”Robertsonsaidafter17herfutureimage.uIt*snot
goingtobeabigdifference.”
1、A.easierB・happierC.bitterD.worse
A.instrumentB.pictureC.placeD.structure
3、A.wealthB.characterC.appearanceD.education
4、A.reflectB.botherC.ruinD.affect
5、A.cigaretteB.beersC.medicinesD.foods
6、A.confusingB.convincingC.depressingD.exciting
7、A.opinionB.plansC.thoughtD.advice
8、A.breakB.damageC.preserveD.change
9、A.possibleB.naturalC.earlyD.clear
10NA.deeperB・lessC.higherD.stronger
11、A.sonB.fatherC.daughterD.mom
12、A.guessB.sayC.doubtD.wonder
13、A.customersB・managersC.secretariesD.cleaners
14^A.cautiousB.smartC.carelessD.generous
15、A.showingupB.thoughtoutC.soldoutD.dyingout
16、A.knowB.agreeC.comeD.listen
17、A.habitsB.choicesC.methodsD.plans
18、A.niceB.coolC.strangeD.bad
19、A.repairB.sellC.tryD.buy
20、A.drawingB.viewingC.picturingD.imaging
第二节(每小题1.5分,满分15分)阅读下面材料,在空白处填入1个适当的单词或括号内单词的正确形式。
27.(15分)MandarinChinese(普通话)isthemothertongueofover873millionpeople,makingitthemost
1.(wide)spokenfirstlanguageintheworld.Eachyearmoreandmorestudentsaroundtheworld2±_mothertongue
isnotMandarinarestudyingitwithenthusiasm.LefstakeRussia3.example.
ThenumberofMandarinlearnersinRussia4.(grow)hugelyfrom17,000to56,000inthepast10years,Forthe
firsttimein2019,over5.(hundred)ofmiddleschoolstudentsinRussiawilltakeMandarinasasubjectintheUSE
(theUnifiedStateExam),anationalentranceexamthat11thgradersmustpass6.(enter)college.
“Theideaofteachingaforeignlanguageatschoolisto71_(broad)students'horizons,givingthemtheabilitytoget
allsortsofinformationandachancetobemoresuccessfulinthefuture.As8・result,thosewholearnandknow
Mandarinwillsurelybenefitmuchfromit,“saidIvanYaschenko,thedirectorofthecenterofPedagogicalSkills.
Internationalbusinessesprefertohirepeoplewhospeakmorethanonelanguage.Studentswithboth9,(profession)
backgroundsandagoodcommandofMandarinwillbemorecompetitivewhen10.(apply)forjobs.
第四部分写作(共两节)第一节短文改错(满分10分)
28.(10分)假定英语课上老师要求同桌之间交换修改作文,请你修改你同桌写的以下作文。文中共有10处错误,每
句中最多有两处,错误仅涉及一个单词的增加,删除或修改。
增加:在缺词处加一个漏词符号(八),并在其下面写出该加的词。
删除:把多余的词用斜线(\)划掉。
修改:在错的词下划一横线,并在该词下面写出修改后的词。
注意:1、每处错误及其修改均仅限一词。
2、只允许修改10处,多者(从第11处起)不计分。
Myparentsruntherestaurantinourcity、IhelpoutthereafterschooleverytimewhenIamfree、Yesterday
afternoonIwenttherehelpoutasusuakWhileIwasthere,twoforeignersfromAustraliacametohaveameal、
Learnedthattheydidn'tspeakChineseatalbIwentupandgreetedthemwithEnglish>Irecommendedsometypical
dishtothemandtheyhadanicelymeakAfterthemeal,theyexpressedtheirsatisfactionwiththefoodbutpraisedme
formyEnglish>ItwasthefirsttimethatIhavecommunicatedwithforeigners>Myparentsfeltproudofmine、
第二节书面表达(满分25分)
29.(25分)假设你是李华,你马上要面临大学专业的选择以及对未来的职业规划,对此你相当困惑。听说你的美国笔
友Tom从小就学习了职业规划,请你给他写信,向他寻求一些建议。内容包括以下要点:
1.职业规划的意义何在;
2.询问如何进行职业规划。
注意:1.词数100左右;
2.可以适当增加细节,以使行文连贯;
3.开头和结尾已经给出(不计入总词数)。
DearTom,
Iknowthatyouhavelearnedaboutcareerplanningfromanearly
age._______________________________________________________________________________________________________
Yourssincerely,
LiHua
参考答案
第一部分(共20小题,每小题L5分,满分30分)
1、B
2、D
3、C
4、A
5、B
6、D
7^C
8、D
9、B
10、C
11、D
12、C
13、B
14、C
15、B
16、C
17、C
18、D
19、D
20、C
第二部分阅读理解(满分40分)阅读下列短文,从每题所给的A、B、C、D四个选项中,选出最佳选项。
21、1、B
2、A
3、D
22、1、D
2、A
3、C
4、B
23>Mostpeoplerealizethatfastfoodisn'tthehealthiestorbest-tastingcuisine(菜肴).Itis,however,expectedtobe
fast.
ManychainslikeMcDonald'shavestruggledwithslowerfooddeliveryinrecentyears,becausetherearemore
itemsonthemenu.Buttheworld*slargestrestaurantchain,whichserves68millioncustomersdailyin119countries,is
tryingtochangethat.
Forseveralmonths,McDonald'shasbeentestingwhat'scalledtheUjust-for-youexperience”.In200US
restaurants(andmorethan2,000acrosstheglobe),customersareabletoorderdirectlyfromaself-servekiosk(售货亭),
af-terwhichanemployeebringsthemealdirectlytothetable.
McDonald'schiefexecutiveSteveEasterbrook,speakingataMcDonald*srnNew-York'sTribecaneighbourhood
onThursday,saidthecompanyhaslongexpectedcustomerstoadapttoitsbusinessmodeloforderingatthecounter
andthenwaitingtocollecttheirownfood.Now,hesaid,"We'readaptingourbusinessaroundcustomers.^
Itshowedthat“testrunsatmorethan500restaurants...showedanincreaseinfoottrafficandcontributedtoa
mid-single-digitpercentageincreaseinrestaurantsales,liftingthe5to6averagecheckby1,onaverage.95Customer
satisfactionscoresalsoincreased,Ubecausefamilies,inparticular,appreciatehavingtheirfoodbroughttothem."The
companyalsoannouncedthebeginningofanewmobileorder-and-payapp,whichwouldallowcustomerstoorderand
payforfoodfromtheirsmartphones.
Mike,acommoncustomer,said,uAsafatheroftwosmallchildren,I'meveryfast-foodchain'stargetcustomer.My
wifeandItrytoavoidMcDonald'swhenpossible,butlikemanyparentsweendupgoing.I*veusedtheself-servekiosks
andlikethemalot:they*reeasytouse,reducethepressureofmakingachoicewithimpatientcustomersbehindyou,
andmakeabigdifferenceindeliverytime.Ijusthopetheydon*tstartexpectingmetotip.”
5、Whydomanychainshaveaslowerfooddeliveryinthepastseveralyears?
A.Becausetheyhavestruggledmanyexpectations.
B.Becausetheyhavemoredishestoservepeople.
C.Becausetheyhavetheworld*slargestrestaurantchains.
D.Becausesometimestheyhavetoomanycustomers.
6、Howdocustome
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