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CHINA
NETCOM
BUSINESS
PLAN
UPDATEChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIDecember14,1999
-
BeijingTODAY’S
OBJECTIVESChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIReview
the
overall
analysis
ofregulation,
competition,
and
market
developmentDiscuss
the
specific
implications
for
CNC
strategyReview
the
specific
draft
business
models
for
CNCHow
we
might
attack
the
business,
carrier,
and
IDD/DLD
marketsWhat
key
trade-offs
we
need
to
makeWhat
are
the
key
success
factors
and
assumptions?Discuss
the
initial
economics
of
these
business
models,
and
of
CNC
overallDiscuss
the
specific
next
steps
in
two
key
areas:How
to
finalize
and
endorse
the
overall
CNC
business
model
How
to
move
forward
with
the
refined
financials,
organization
design,and
the
plan
for
implementationCONTENTChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIKey
strategic
principlesRegulatory
overviewMarket
overviewCompetition
overviewBusiness
modelsNext
stepsKEY
CNC
STRATEGIC
PRINCIPLESChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIThe
objective
of
these
principles
is
to
provide
further
clarity
in
the
development
andevaluation
of
theCNC
business
modelThese
will
be
revisited
andrefinedasthe
projectprogresses
Our
development
of
business
models
will
seek
to
be
aligned
with
theprinciplesStrategic
principles
and
key
assumptions
will
be
considered
in
the
following
aspectsCNCshareholdersBackbone
businessLocal
access
businessInternational
gateway
businessRegulatory
strategyCompetitive
strategyMarketingstrategyCNC
SHAREHOLDERSChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIPrinciples:
Leverage
shareholders’concerted
vision
in
creating
a
new
generation
IP
broadbandcommunication
infrastructure
and
a
profitable,
successful
company
Leverage
shareholders’existing
backbone
assets,
local
access
assets,
research
capabilitiesand
local
government
relationships
to
secure
time-to-market
and
create
competitive
advantage
Set
a
model
of
a
new
type
of
“SOE”,
as
efficient
as
the
best
of
the
FIE/private
companies;
beatshareholders’
expectations
by
delivering
high
returnAssumptions:
CAS:
strong
interest
in
seeing
CNC
successful
and
profitable
quickly,
stands
ready
forfavorableregulatoryinfluence
and
research
support;
wants
opportunitiesfor
networking
R&DMOR
and
SARFT:
extensive
backbone
and
access
assets
and
ROWmain
focus
onusingMOR
for
right
of
way,
helping
them
participate
in
telecomwill
not
use
SARFT
local
CATV
inthe
near
term,
but
they
are
a
key
user
ofthebackbone·
Leverage
CATV’s
city
backbone
MOR
will
continue
to
favor
CNC
over
Unicom,
provided
CNC
meets
theexpectation
as
aprofit
center
for
MOR
Shanghai
MunicipalGov"t:
Eager
to
make
Shanghai
as
China’s
test
ground
for
building
high-tech
infrastructure
(e.g.theintegration
of
telecom,
CATV,
Internet)in
particular,
testing
HFC
to
deliver
broadband
internetone
issue:
SPT
and
ATT
JV;
how
to
handle?BACKBONE
BUSINESSChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIPrinciples:
Target
advanced
backbone
among
15
key
cities
in
Eastern
China;
start
with
2cores
from
shareholders
but
quicklybuildown
networkUse
backbone
for
a
variety
of
wholesale
and
retail
voice
and
data
services
Maintain
the
leading
edge
IP/packet
network,
both
fortechnological
superiorityand
to
fulfill
shareholder
missionMaintain
the
best
cost
position,
using
ROWs,
purchasing
clout,
right
technologyBuild
reservecapacity/conduitto
deter
othersAssumptions:The
costs
of
construction
and
ROW
will
be
the
majority
of
new
network
costsvirtually
all
of
the
network
will
use
MOR
or
SARFT
right
of
wayNetwork
will
be
IP
or
packet
in
natureDeployment
plan
will
keepcosts
low,buildout
quickly,
and
creategood
positionlaylarge
number
of
conduits
in
one
timelater
fill,
light
up,
and
color
fiber
strandslease
out
conduit/fiber/bandwidth
to
maximize
return
(utilization)LOCAL
ACCESS
BUSINESSChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIPrinciples:Bevery
focused
in
local
deployment,
targeting
priority
business
areas
onlyEmphasize
broadband
to
the
customer,
using
FTTB
and
LMDS
where
logicalSeek
stronglocal
market
share,
especially
innew
data
services
growth
areasDifferentiate
from
China
Telecom
by
superior
services,quality,
responsivenessBuild
strong
local
team
to
enable
fast
service
responseEmphasize
“end
to
end”
network
ownership
and
managementAssumptions:SH,
BJ,
GZ,
and
SZ
business
districtsas
targetsforthe
near
termThese
account
for
the
vast
majority
of
business
telecom
demandNeed
to
set
specific
estimates
for
timing
and
sequence
of
deploymentAssume
that
CNC
will
have
access
to
key
city
ROW,
such
as
subwaysystemsWill
need
specific
assumptions
about
the
ease
and
cost
of
hooking
up
buildings
Assumethat
primary
emphasis
will
be
on
FTTB,
but
that
LMDS
can
play
animportant
role,
especially
in
initial
deployment
and
in
secondary
citiesWill
need
specific
assumptions
about
timing
of
adding
secondary
citiesINTERNATIONAL
GATEWAY
BUSINESSChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIPrinciples:CNC
will
be
one
of
few
players
with
a
full
international
license
Vital
to
enable
CNC
to
provide
end-to-end
services,global
data
services,
andhigher
margin
IDD
serviceHK
gateway
link
may
be
strategically
importantAssumptions:HK
as
one
of
the
key
location
for
international
connectiona
major
traffic
destinationa
major
relay
locationInternational
voice
remains
highly
profitable
segment
in
medium
term
futureExpect
high
growth
together
with
steep
price
drop
in
international
servicesActively
plan
ahead
for
joining
international
sub-oceanic
cable
consortiumREGULATORY
STRATEGYChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIPrinciples:Must
actively
lobby
for
favorable
regulatory
decisions,
together
with
shareholdersprovide
regulators
with
international
benchmarking
for
best
practicesalign
CNC
objectives
with
fair
competition,
and
public
interestshave
effective
senior
management
focus
on
lobbying
issuesBe
careful
about
committing
investment
if
regulatory
issues
too
uncertainEnsure
CNC
strategy
addresses
national
economic
development
prioritiesPay
careful
attention
to
managing
relations
with
China
TelecomExpected
WTO
in
2000
will
imply
greater
opening
of
the
market
in
the
futureAssumptions:At
least
a
2-3yearwindow
when
CNC
can
continue
to
enjoy
favorable
policy
treatment,
while
alsoworking
tostraighten
out
regulatory
issues
at
local
levelMany
keyregulations
remain
in
grey
areas,
where
CNC
canplaya
role
in
shaping
the
policyWill
need
to
make
specific
assumptions
on
a
number
of
regulatory
issues,
and
developseveralscenariosAssume
that
CT
and
Unicomare
the
only
full
service
competitors,
but
several
nicheplayersWTO
will
introduce
FDIinto
China’s
telecom
market
by
2021,
butinfrastructureplay
remain
tightlycontrolled
(still
limited
competition)
until
2021/5may
be
opportunity
for
some
form
of
partnership
with
foreign
telcosCOMPETITIVE
STRATEGYChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIPrinciples:
Focus
on
the
best
service
quality,
supply
what
customers’
need,
avoid
competingon
priceBuild
both
“highways”
and
“tollbooths”Prepare
for
rapidly
changing
industry
structureBe
careful
in
positioning
toward
China
Telecom:complementary
and
addressing
unmet
needsgrowing
the
whole
marketThe
only
viable
alternative
to
China
Telecom
for
carriersThe
onlytrue“endtoend”
network
acrossChina,with
clearcentral
managementAssumptions:Technology
leads
to
continual
change
in
industry
structure
Thedecentralized
nature
and
business
oriented
behaviors
of
China
Telecomenables
CNC
to
partner
at
the
local
levelHigh
opportunity
for
CNC
to
fill
China
Telecom
product/service
backlogUnicom
will
be
a
threat
to
start
a
“price
war”
Various
niche
players
emerge
in
later
years,
more
threat
than
(carrier)
opportunityfor
CNCMARKETING
STRATEGYChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIPrinciples:For
local
access,
will
target
medium
and
large
businesses
in
targeted
buildingsFor
backbone,
provide
carrier
servicesFor
international,
support
other
businesses
and
also
offer
IDD
and
refiling,
etc.In
allareas,
emphasize
quality,
service,
end
to
end,
etc.Get
a
few
key
customers
early;
proveourselves
and
then
build
furtherAssumptions:Carrierand
large
and
mediumsized
corporations
are
the
key
focusespecially
those
in
telecom-intensive
industriesAssume
a
growing
demand
for
business
telecom
serviceswill
need
both
high
and
low
growth
scenarios
Need
to
validate
the
willingness
ofkey
customers
to
switch,
and
their
anticipated
areas
offuture
demand
growthIP
phone
still
the
source
of
revenue
in
the
near
future
Dial-up
ISP
(171)
may
conflict
with
ISP
carrier
interests,
but
could
alsoserveasstrategicinroad
for
future
3G(1)(1)
Not
in
scope
of
this
projectCONTENTChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIKey
strategic
principlesRegulatory
overviewMarket
overviewCompetition
overviewBusiness
modelsNext
stepsREGULATORY
HIGHLIGHTSChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIOur
key
assumptions:MII
regards
CNC’s
IP-based
license
asFull
Service
license,
but
lacks
clear
regulatory
documentation.
Incase
oflocal
interpretation
difference,
MII
is
willing
toclarify
on
behalf
ofCNCe.g.
ambiguity
on
local
fixed
line
(CNC
number)CNC
will
be
granted
International
Gateway
license
by
1Q
2000CNC
IP
network
protected
by
the
current
fixed/mobile
interconnect
regulation
CNC
not
required
to
meet
specific
coverage
targets
for
the
near
future
(2-3
years)The
market
will
be
opened
up
gradually,
with
FDI
increasing:more
value
added
service
providers
by
2021more
I-Phone
providers
by
2022no
new
Full
Service
providers
till
2021/2022Account
settlement
specific
for
I-Phone
will
be
regulated
after
the
trial
stage
ends.It
will
be
lower
than
theRMB0.14/min
rate
for
basic
telecom
networks
on
a
per
call
basisEqualaccessby
prefix/pre-select
in
1
year;
number
portability
may
take
another
1-2yearsat
leastCNC
will
have
LMDS
spectrumCNC
anticipates
a
well-intentionedregulator,
with
varied
degrees
of
control
over
local
incumbent
practiceNone
oftheseassumptions
are
“guaranteed;”
CNC
must
fight
aggressively
for
themKEY
REGULATORY
ISSUES
AND
IMPLICATIONSService
licensesFullService
licenseinterpretationInterconnectenforcementAccount
settlementPricing
and
rebalancingROW
and
accessFrequency
spectrumallocation
and
feesUniversal
ServiceObligationEqual
AccessNumbering
andportabilityIGW
license
important
to
competitiveness,size
of
customer
base
and
#
of
partnersMII
notification
on
each
instance
adds
delayto
CNC
local
interconnectionTime
to
market
in
each
city
affected,
detractCNCresourcesCase-by-caselocal
coordination
andnegotiation
delay
local
access
build-out;may
also
be
expensive
to
obtainTime
to
market
for
local
access
build-out
byLMDS
access
solutionsSubsidizing
incumbent
for
USO
affect
coststructure
of
new
entrantsUnable
to
reach
CT
local
line
customerMedium
term
implication:
on-netvoice
nottargetedforthenear4-5
years3
full
servicecarrierincluding
CNCMore
licenses
for
value-added
service
providers
(type
II)MII
supports
CNC
IP
based
license
as
Full
Service
License
But
lack
of
clear
documentation
may
cause
confusion
at
locallevelBased
on
cooperation
of
carriers
Arbitration/settlement
process
exist
but
time
consumingMild
punishment,
law
suit
as
last
resortFor
current
IP-phone
trial,
fees
not
settled Future
Interconnect
economicsLikely
future
settlement:
LD
carrier
pays
local
PSTN
operator
Future
price
competitiveness
vs.
otherRMB0.14/min players
(e.g.
CT)Price
floor
likely
specified
for
incumbent
by
regulation
economics;
price
competitiveness
vs.
CTNo
imminent
initiative
for
rebalancingLegallyfeasiblefor
public
telecom
carrier
(e.g.
CNC)Practice
will
have
to
coordinate
with
municipalities
andinfrastructure
buildingControlled
by
MII
in
co-ordination
with
PTAsFrequency
not
likely
to
be
auctionedUSO
for
incumbent
with
contribution
from
new
entrant2-3
years
before
transparent
and
equitable
approachPrefix
based
solution
provided
by
regulation
in
1
yearNumber
as
national
resources
controlled
centrallyFee
will
be
collected
for
occupation
of
number
resource2-3
years
before
portability
regulationsImpact
onCNCHighest/ImmediateHigh/Medium
TermKey
issuesAssumptionImplication
to
CNCChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIKEY
REGULATORY
BODIES
AND
RESPONSIBILITIESOther
depts,
e.g
SETCVarious
law
making
bodiesNPCState
CouncilDept.
of
Radio
Frequency
AdministrationTelecom
Administration
BureauOther
depts.Provincial
Telecom
Administration
BureauChinaTelecomNationalCompanyMunicipal
Level
Telecom
Administration
BureauTelecomOperatingEntities:e.g.
CTfixed
lineProvincial
governmentMIIAdministrationOperationsNationalProvincialMunicipality
Drafting,
passing
of
telecom
laws
and
statues,
e.g.ChinaTelecomsLaw
International,
National
and
Inter-Provincial
scopelicense
grantingHighest
level
of
regulatory
enforcement/
arbitrationInternational
Gateway
administration
National
level
telecom
resources
control
(e.g.
numbers,frequency
spectrums)Provincial
level
telecom
administrationProvincial
level
license
granting
Provincial
level
regulatory
enforcement
focus
oncoordinationInthe
process
of
splitting
operation
and
administrationA
number
of
Municipal
Level
TABs
are
yet
to
be
createdLimited
enforcement
powerOperation
and
administration
not
separateSettle
interconnect
and
other
disputes
When
not
settled
by
provincial
&
municipal
coordination,
propagate
up
to
provincial
level
and
MII…PTAsPTBSource:
Pyramid
Research;
BCG
analysis45034-05-Interim-14Dec99-TZD-gx-SHIChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-KEY
LICENSE
ASPECTS
AND
IMPLICATION
TO
CNCFull
Service
andInternationalValue
added
servicesownershipGeographic
scopeDurationlicense
feesPerformance
targetsTechnologyKeyAspects2021,
including
CNCCNC
full
service
license
expected
1Q
2000in
2021,
including
CNCCNC
IGW
license
expected
by
EOY1999
Control-share
foreign
ownership
not
allowed
inbasic
telecom
and
public
data
transport
servicesUp
to
50%
of
FDI
in
value
added
service
providers
Intraprovincial
services
under
control
ofprovincial
TABsNo
limitRegulation
will
require
license
fees
Regulation
willspecifyclear
service
buildouttargetsRegulations
will
be
technology
neutralBut
will
give
preference
to
new
technologyNumber
of
licenses
tightly
controlled:
at
most
3
in•
Current
regulation
only
cover
interconnectionbetween
7
types
of
licensed
basic
telecomcarriers
(e.g.
NLD,
local,
wireless,
international)International
licenses
tightly
controlled:
at
most•
4With
IP-phone
license,
CNC
needs
to
negotiatewith
CT
local
branches
city
by
city
CNC
IP
based
bandwidth
wholesale
service
notcovered
in
published
regulation,
adds
delayinlocal
negotiationMore
than
4
value-added
servicelicensespossible
•
Number
of
potential
customersforcarrier’scarrier
services
Speed
of
establishment
and
coverage
of
targetedcustomer
for
carrier’s
carrier
serviceFinancial
strength
of
new
entrant
customers
Intra-provincial
LMDS
service
require
applicationin
each
targeted
areaCompetitor’s
ability
to
lockout
key
service
areasLimited
degree
of
impact
on
economics
Adds
planning
and
local
coordination
pressure
toCNC
local
access
solutions
CNC
IP/DWDM
backbone
receivepositiveinfluenceAssumptions
Implication
to
CNCChina
Netcom-The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHINATURE,
SCOPE
AND
NUMBER
OF
LICENSESVSATtransportserviceIPbackboneIP-phone(includinginternational)WirelessPagingVAS(e.g.ISP,VPN)Servicenature
Owningsatellite
Maintainsatellitechannel
VSAT
basestations
Ownership
&operation
ofinternationalgateways
Interconnectwithforeigncarriers
Leasing
IDDchannels
andlines
Ownership
&operation
oflocal
accessnetworks
Ownership
oflast
mile
Provide
basiclocal
voice/datatransport
andaccess
toNLD/IDD
Building
andleasing
ofbroadband
IP
basedbackbonetransportcapacity
Provide
IPbasedvoiceservice
Norequirementininfrastructurebuilding
IncludinginternationalIP
based
LD
Building
&operation
oflocal
BSCnetwork
Providewireless
voiceservices
Interconnectwithnationaltransportcarrier
Building
&operation
ofLocal
PagingNetworks
Interconnectwithnationaltransportcarrier
With
orwithoutbuilding
&operation
oflocal
network
Offer
web-hosting,
VPN,call
centerservices,
etc.Scope
Nationalcoverage
Crossinternationalpoint
ofpresence
Servicenationaltransportcarriers
Building
&operating
ofnationalswitches
andtrunk
lines
MaintainingPOP
isnationwide
Provide
basicvoice
&
datanationaltransport
Crossprovincialboarders
Have
access
tointernationalPO
connects
Service
localPSTNs
Coverslocalservice
areas,(e.g.
cities
Crossprovincialboardersmunicipalities)
•
Access
to
Covers
12-25trail
cities
Access
tointernationalinternational points
ofpoints
of
connectconnect
Coverslocalservice
areas:citiesmunicipalities
Majority
inlocal
scope
4
nationalcoverage
Primarily
inlocal
scopeMIIMIIPrimarily
byprovincialgovernmentProvincialgovernmentLicensecontrolled
byMIIMIIMIIMIIMIINo.
ofcurrent13223(CT,
Unicom,licensesCNC)4Trail
stage22
nationalscope;
multiple
localUnlimitedBasic
telecom
servicesInternational
NLD
On-net
voiceNo.
of
futureRemain
1
for
theRemain
3
for
the3
In
the
next
63
In
the
next
64~5
in1-25-6
possible
inMultipleNumerousNumerous
morelicensesnext
6
yearsnext
6
yearsyears
(CT,years
(CT,yearsthe
next
1~2licensesnational
scopelicenses
(with(CT,
Unicom,Unicom,
CNC)Unicom,
CNC)yearspossible
in
thelicensesFDI)
possible
inand
CNC)next
4-5
yearspossible
in
thethe
next
2
yearsnext
2
yearsSource:
BCG
analysis45034-05-Interim-14Dec99-TZD-gx-SHIChina
Netcom
-
The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-INTERCONNECTION
ISSUES
AND
IMPLICATION
TO
CNCKey
IssuesAssumptions Implication
to
CNC2
months
if
only
CO
data
modification
is
involved4
months
if
capacity
expansion
needed7
months
if
new
POI
(1)
neededTime
frame
not
strictly
adhered
to,
varies
from
4-6
monthsDispute
settled
primary
viacoordinationArbitrated
by
MII
and
local
governmentViolation
fine
is
very
low
(30,000
RMB
max
per
offense)
Possible
to
claim
for
compensation
due
to
non-cooperation
ofincumbents
(the
last
resort)Incumbents
providecabinetroom
and
conduit
access
Incase
there’s
no
excessconduit
capacity,
incumbent
has
toprovide
feasible
expansion
planLocal
practice
will
varyIncumbent
obligation
tointerconnectInterconnect
timeframeEnforcementAccount
settlementAccess
and
collocationCharges
and
fees
Obligation
clearly
specified
by
regulation
for
interconnecti•onbetween
7
types
of
telecom
network
licensed
operatorsCNC’s
IP
broadband
network
receive
equivalent
protectionMII
sets
technical
specification
of
interconnect
solutions
•Clear
provision
on
cost
and
ownership
of
technical
assetChina
Netcom
-
The
Boston
Consulting
Group--Confidential--Destroy
by
Shredding---
1
-45034-05-Interim-14Dec99-TZD-gx-SHIIf
CNC
network
is
not
covered
by
regulation,local
negotiation
will
leave
loophole
forincumbent
and
add
delayIncumbent
local
practicevaries,
addcomplexity
and
delay
to
projectFrom
time
of
written
request,
interconnect
complete
within:
•Incumbent
can
take
advantage
of
timeframeloopholes,
add
delays
at
local
level
Central
control
overlocalTAB(2)
varies
due
tovaried
degree
of
separation,
lead
to
differentdegree
of
just
and
resolution
timeframeUpward
propagation
to
MII
time
consuming,adding
delays
toresolutionRMB0.07/min
for
PSTN
access
of
each
end
of
call
path
•Settlement
for
IP
based
will
follow
scheme
when
trial
finishesFutureeconomics:
up
to
30%
of
revenuepaidtoPSTN
based
on
0.30/minIPrateIncumbent
can
take
advantage
of
capacityconstraints
to
delay
interconnect
at
local
leveIncumbent
charges
rental
fee
for
conduit
access
•Incumbent
charges
for
leased
line
needed
for
interconnect
Infrastructure
and
network
investment
related
to
interconnectare
responsibility
of
both
parties,
separatedfrom
POISome
incumbent
local
branches
require
CNCto
pay
for
investment,
ownership
goes
toincumbent,
adds
cost
to
CNC
serviceNote
1:
Point
OfInterconnect2:
Telecommunications
Administration
BureauCLEAR
GUIDANCE
FOR
INTERCONNECT
ALREADY
PUBLISHED,LOCAL
PTA
OBLIGED
TO
FOLLOWLocal
PTA
can
be
resistant,
also
its
organization
not
suitable
for
quick
execution•••••
The
policy
decision
requesting
local
PTAs
to
corporate
with
interconnection
trickles
from
topdown:
the
central
Þ
provincial
PTA
Þ
city
PTACity
PTA
before
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