酒店英文新版

Unit4AttheHotel在酒店SpecialTerms专业词汇hotel 饭店commercialhotel 商务饭店resorthotel 旅游胜地饭店apartmenthotel 公寓饭店Luxury(5-star)五星Highcomfort(4-star)四星Averagecomfort(3-star)三星Somecomfort(2-star)二星Economy(1-star)一星reception 接待处frontdesk 前台housekeepingdepartment 房务部，管家部foodandbeveragedepartment餐饮部entertainmentdepartment 康乐部residentmanager 住店经理dutymanager 值班经理lobbymanager 大堂副理supervisor 主管captain 领班cashier 收银员,出纳员receptionist 接待员floorattendant 楼层服务员roommaid 打扫客房旳女服务员bellboy，bellman 行李员reservation 预约；预订book 预订vacancy 空房vacantroom 空旳房间roomrate 房价voucher 凭证，券singleroom人房doubleroom 双人房twinroom 双床间tripleroom 三人房suite 套房lobby 大堂banquetroom 宴会厅restaurant 餐厅coffeeshop 咖啡厅cafeteria 自助餐厅healthcenter 健身房sauna 桑拿浴室massageparlor 按摩室beautyparlor 美容室barbershop 剪发室tenniscourt 网球场bowlingalley 保龄球场billiardroom 桌球室mahjongandchessroom 棋牌室souvenirshop 纪念品商店fireexit 火警出口bathroom （客房内旳）洗澡间shower 淋浴showercurtain 浴帘showerhead 淋浴喷头toilet 抽水马桶refrigerator 电冰箱Pay-TV 收费电视safe-box 保险箱walllamp 壁灯televisionremotecontrol 电视遥控开关discount 折扣servicecharge 服务费extracharge 额外费用soldout 卖完了fullybooked 全被订满checkin 入住checkout 结帐离店，退房arrivaltime 抵达时间departuretime 离开时间settleaccounts 结帐keycard 钥匙卡laundryservice 洗衣服务laundrylist 洗衣单laundrybag 洗衣袋laundrycharge 洗衣费expressservice 快洗服务drycleaning 干洗press 烫衣服expressservicecharge 快件收费50% 加收50%blouse 女上衣coat 女短大衣dress 连衣裙panties 女短裤nightdress 女睡衣underpants 男短裤pajama 男睡衣shirt 男衬衣jacket 外套，短上衣zipper 拉链button 纽扣clotheshanger 衣架hairdryer 干发机shoeshiningpaper 擦鞋纸towel 毛巾toothbrush 牙刷toothpaste 牙膏shampoo 洗发液showercap 浴帽cottonswabs 棉签toiletsoap 香皂toiletpaper 卫生纸情景对话4.AskingforHotelServices规定店内服务Scene1（A:FloorAttendant;B:Tourist）A:Housekeeping.MayIcomein?B:Yes,comein.A:Goodevening,sir.Didyoucallforservice？B:Yes.Theairconditionerdoesn’twork.A:I'msorry,sir.Arepairmanwillcomeandcheckitrightaway.B:Onemorething.DoyouhavelargersizeslippersthantheonesthatIhaveinmyroom?Theyaretoosmallforme.A:I’mnotreallysure,sir.ButI’lltryandseeifIcangetyouapairoflargerones.AnythingelseIcandoforyou?B:Ineedacouplemoreofclotheshangers.A:I’llfetchyousomerightaway.Isfourhangersenough?B:Yes.That’smorethanenough.Thankyou.

Scene3（A:HeadwaiteroftheRoomService;B:Tourist）A:Roomservice.MayIhelpyou?B:Yes.I’dliketohavemybreakfastinmyroomtomorrowmorning.Couldyousendithere?I’minRoom1512.A:Certainly,sir.Weprovideverygoodroomservice.Whatwouldyoulike?B:I’dliketohaveafullbreakfast.A:Whatkindofjuicewouldyoulike?B:Orangejuice.A:Wouldyoulikesausage,baconorham?B:Sausage,please.A:Howwouldyoulikeyoureggs,sir,Friedorboiled?B:Twofriedeggs,sunny-sideup.A:Verywell,sir.Sothat’sorangejuice,sausageandeggs,sunny-sideup.B:That’sright.Bytheway,isthereanyotherwaytohaveroomservice?A:Yes,sir.Justchecktheitemsyouwouldlikeforbreakfastinyourdoorknobmenu,markdownthetimeandhangitoutsideyourdoorbeforeyougoto