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SiebelFinancialServices
ConnectorforIAA-XML
Guide
SiebelInnovationPack2016April2016
Copyright©2005,2016Oracleand/oritsaffiliates.Allrightsreserved.
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Contents
SiebelFinancialServicesConnectorforIAAXMLGuide1
Chapter1:What’sNewinThisRelease
Chapter2:OverviewofSiebelConnectorforIAA-XML
UsingtheSiebelConnectorforIAA-XML7
RequiredComponents8
OptionalComponents8
ArchitecturalOverview8
BusinessDataFlow10
OutboundDataFlow11
InboundDataFlow11
WorkflowIntegration12
IntegrationObjects12
BusinessServices12
IAA-XMLStandard13
Chapter3:SiebelConnectorforIAA-XML
IAA-XMLSyntaxandRules15
EnvelopeSection17
BodySection18
FINSIAAWizard19
IntegrationObjects20
IAADispatchermap20
FINSIAA-XMLTransactionManager20
FINSIAA-XMLDataTransformationEngine24
FINSIAA-XMLConverter25
FINSIAA-XMLDispatcher29
TransportAdapter31
Chapter4:ConfigurationRoadmap
SiebelConnectorforIAA-XMLConfigurationOverview33
TheMQSeriesFinancialServicesEdition35
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Contents■
CreatingIntegrationObjectsinSiebelTools42
CreatingIAAEnvelopeIntegrationObjects44
CreatingIAAExternalIntegrationObjects46
CreatingIAAInternalIntegrationObjects48
IAADispatcherMap50
ConfiguringtheIAA-XMLBusinessService52
FINSIAA-XMLTransactionManager52
FINSIAA-XMLDataTransformationEngine53
FINSIAA-XMLConverter53
FINSIAA-XMLDispatcher54
ConfiguringtheDataTransformationMaps54
ConfiguringRuntimeEventManager56
ConfiguringServerTasks57
ConfiguringOutboundandInboundIntegration58
SampleWorkflowIAAAddPartyOutboundWorkflow58
SampleWorkflowIAAServerPartyPackageWorkflow62
SampleIAAPartyPackage67
SampleIAAPolicyPackage68
AppendixA:DataTypes
DefinitionofDataTypes69
XMLSchema,IAA-XML,andIFXDataTypes74
DateandTimeFormats76
AppendixB:Troubleshooting
RuntimeEventSettingIssues77
DoubleTriggeringtheSameWorkflow77
RuntimeEventSetup77
WorkflowProcessSetupforRuntimeEventSupport.78
IntegrationObjectSetupIssues78
InactiveAllUnusedIntegrationComponentFields78
VerifyUserKeysofIntegrationComponents79
SetuptheIntegrationObjectUserPropertyandLiteralValues79
Out-of-SyncDatabase79
Index
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1
What’sNewinThisRelease
What’sNewinSiebelFinancialServicesConnectorforIAA-XMLGuide,
SiebelInnovationPack2016
Nonewfeatureshavebeenaddedtothisguideforthisrelease.Thisguidehasbeenupdatedtoreflectonlyproductnamechanges.
NOTE:SiebelInnovationPack2016isacontinuationoftheSiebel8.1/8.2release.
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What’sNewinThisRelease■
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2
OverviewofSiebelConnector
forIAA-XML
Oracle’sSiebelConnectorforIAA-XMLprovidesintegrationbetweenOracle’sSiebelBusinessApplicationsandotherIAA(InsuranceApplicationArchitecture)basedbusinessmodelssuchasCustomerInformationIntegrationSolutions(CIIS)orotherapplicationswhichsupportIAA-XMLstandard.TheSiebelConnectorforIAA-XMLisaconfigurablesetofcomponentsthatyoucanusetoexchangedatabetweenSiebelBusinessApplicationsandexternalIAAbasedapplicationsanddatabases.
IAAaresetofbusinessdatamodelsbuilttosupportinsuranceindustry.IAA-XMLisIBM'smessagingarchitecturestandardforinsuranceindustry.Itallowsdifferentapplicationshavingdifferentdatamodelsandrunningondifferenttechnologiestocommunicate.IAA-XMLhas3keybenefitsthataddresstheproblemsininterapplicationcommunications:
■Lackofsharedsemanticandcontentstructure
■Lackofsharedsyntaxand
■TechnologyDependency
IAA-XMLprovidesamessagingstandardforinter-applicationcommunicationsfortheinsuranceandfinancialservicesindustries.Forexample,whentwocompaniesmerge,IAA-XMLcanbeusedasthestandardforthedesignofmessagesinahuboraspokearchitecture,providingthemechanismforintegratingsystemsbuiltondifferentplatforms.Itcanalsobeusedasawayofopeningsystemstobusinesspartners.Forexample,communicationbetweenafinancialservicescompanyanditsexternalnetworkofintermediaries.
TheSiebelConnectorforIAA-XMLisresponsibleforreceiving,parsingandprocessingthebusinessoperationsspecifiedintheXMLmessagethatconformstothespecificationdetailedoutintheIAA-XMLspecificationdocument.ThisintegrationofferspowerfulcapabilitiesdesignedtomeetalltheIAAmessagespecificationrequirements.ThissolutionallowsyoutoeffectivelyharnessthesynergiesbetweenSiebelfrontofficeapplicationsandIAAbasedapplications.TheSiebelConnectorforIAA-XMLextendsSiebelapplicationstointegratewithbackofficedataandbusinessprocesses.
TheSiebelConnectorforIAA-XMLsupportsbothsynchronousandasynchronoustransactionsacrossapplicationboundaries.Theresultingconsistencyandsharingofdataallowsefficientcoordinationbetweenfrontandbackofficeoperations.Forexample,salesandserviceprofessionalscanenterpolicyinformationinOracle’sSiebelFinancialServicesapplicationsandreceivereal-timeresponsewithaquoteforthepolicyentered.ThesalesorserviceprofessionalcanthencompleteenteringthepolicydetailsthroughtheSiebelapplicationinterfacebycompletingtherequirementsandissuingthepolicytothecustomer.
UsingtheSiebelConnectorforIAA-XML
TousetheSiebelConnectorforIAA-XMLyouneedto
■Installallrequiredcomponents.See
“RequiredComponents”onpage8
.
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SiebelFinancialServicesConnectorforIAA-XMLGuideSiebelInnovation
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OverviewofSiebelConnectorforIAA-XML■ArchitecturalOverview
■Createintegrationobjects.See
“ToCreateIntegrationObject”onpage43
.
■DefinemappingsfordatabetweentheSiebelapplicationandtheIAA-XMLbasedexternalapplication.See
“ToconfiguretheDTEmap”onpage55
.
■Createintegrationworkflowsbasedonthemappedobjects.See
“SampleWorkflowIAAAddParty
OutboundWorkflow”onpage58
and
“SampleWorkflowIAAServerPartyPackageWorkflow”on
page62
.
RequiredComponents
InordertoimplementmessagesbetweenSiebelBusinessApplicationsandIAAcompliantapplicationstheSiebelConnectorforIAA-XMLrequiresthefollowingcomponents:
■SiebelFinancialServicesBusinessApplications
■LicensedtousetheSiebelConnectorforIAA-XML.
NOTE:ToobtainlicenseforSiebelConnectorforIAA-XMLfromSiebelManufacturingOperationcontactyourOraclesalesrepresentative.
■LicensedtouseIAA(InsuranceApplicationArchitecture)models.Additionalinformationabout
licensingthesemodelscanbeobtainedfromyourIBMSalesRepresentativeorfrom
.
OptionalComponents
Inadditiontorequiredcomponents,thereareoptionalcomponentyoumaywanttoinstalltohelpwithyourintegrationprocess.Thesecomponentsare:
■LicensetouseMQSFSE(MQSeriesFinancialServicesEdition).Fordetails,see
“TheMQSeries
FinancialServicesEdition”onpage35
.
NOTE:Formoreinformation,contactyourIBMSalesR.
■LicensetouseOracle’sSiebelEventManagertoinstantiateaSiebelWorkflowManageroryoucanwriteaneScripttoinstantiateyourSiebelWorkflowManager.SiebelWorkflowisdeliveredasapartofSiebelFinancialServicesBusinessApplications.
ArchitecturalOverview
SiebelFinancialServicesEAIarchitectureisbuiltontopofOracle’sSiebelEnterpriseApplicationIntegration(EAI)architecture.Oracle’sSiebelFinancialServicesEAIframeworkhasbeenbuilttosupportXMLmessagingbasedcommunicationinfrastructure.CustomersofFinancialServiceshavetheneedtointegratewithmanydifferentapplicationsthroughmessagingmechanisms.Tofulfillthisrequirement,manyconnectorshavetobebuilttosupportvariousindustrystandards.
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OverviewofSiebelConnectorforIAA-XML■ArchitecturalOverview
SiebelFinancialServicesallowsyoutobuildanddeploymultipleconnectors.Todemonstratesuchflexibility,SiebelFinancialServicesApplicationhasbuiltthreeconnectors—SiebelConnectorforIAA-XML,SiebelConnectorforACORDXML,andSiebelConnectorforIFXXML—allbasedontheSiebelFinancialServicesEAIframework.
Figure1
illustratesthehigh-levelarchitectureoftheSiebelFinancialServicesEAIandthestandardconnectors.
NOTE:Fordetails,seeSiebelFinancialServicesEnterpriseApplicationIntegrationGuide.
Figure1.High-levelArchitectureofSiebelFinancialServicesEAI
SiebelConnectorforIAA-XMLisbuiltbasedonIAA-XMLstandardsforinsuranceindustryexchangeandisdesignedtoaddressthereal-timerequirementbydefiningtransactionsthatincludebotharequestandaresponsemessage.TheSiebelConnectorforIAA-XMLprovidesfunctionssuchas:
■Handlingmessageheader
■HandlingheterogeneouscommandsinthebodysectionofanXMLmessage
■Datatypeformattingandconversions
■Datamodelmappingthroughvariousmodules
TheSiebelConnectorforIAA-XMLmodulesincludetheFINSIAAWizard,FINSIAA-XMLDispatcher,FINSIAA-XMLConverter,FINSIAA-XMLDataTransformationEngine(DTE),andFINSIAA-XMLTransactionManager.
9
OverviewofSiebelConnectorforIAA-XML■ArchitecturalOverview
BusinessDataFlow
Eachstandardintegrationorcustomintegrationisbasedonthecreationofbusinessdataflows.AbusinessdataflowcontrolsthewholetransformationofanIAAbaseddataobjecttoaSiebeldataobjectandaSiebeldataobjecttoanIAAbaseddataobject.
Figure2onpage10
,illustratesinboundandoutboundbusinessdataflows.SomeofthebusinessflowsmightconstitutemessagespublishedbyIAAsuchas<AddPartyRequest>,<DeletePartyRequest>,<FindPartyRequest>,<ModifyPartyRequest>,<SubmitApplicationRequest>,<InquiryFinancialServicesAgreementRequest>,<InquiryFinancialServiceAgreementResponse>andsoon.Someofthesemessagesareincludedinthesampledatabaseasreferenceimplementations.
Therearetwotypesofbusinessdataflows:
■OutboundtoExternalIAA-basedapplication(Send)
■InboundfromanexternalIAA-basedapplication(Receive)
TheprocessingflowforeachofthesebusinessdataflowislargelycontainedwithinaSiebelworkflowprocess.TheworkflowprocessistheninitiatedbytheSiebelEventManager,orbyacallfromOracle’sSiebeleScriptbasedonanactionperformedwithinSiebelBusinessApplicationstoprocessthedatainanoutboundscenario.Inaninboundscenario,theworkflowwillbeinstantiatedbytheBusinessIntegrationManager.
Figure2.Bi-directionalBusinessDataFlowofSiebelConnectorforIAA-XML
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SiebelFinancialServicesConnectorforIAA-XMLGuideSiebelInnovation
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OverviewofSiebelConnectorforIAA-XML■ArchitecturalOverview
OutboundDataFlow
Asshownin
Figure2onpage10
,duringanoutbounddataflow,followingsaretheorderofprocessthattakingplace:
1Theworkflowisinstantiated,theFINSIAA-XMLTransactionManagertakesalltheROW_IDsoftheobjectsandtheoperationnameasinput.
2TheFINSIAA-XMLTransactionManagerthenextractsdatafromtheSiebeldatabaseandthenreturnsalltheinstancesretrievedaspropertysets.
ThisdataisthenusedtopopulatetheinternalintegrationobjectsbasedontheSiebelbusinessobjects.
NOTE:Propertysetistherepresentationofdataintheinternalformatinmemoryandisusedwidelybythebusinessservices.
3TheinternalintegrationobjectinstancesarethenpassedtotheFINSIAA-XMLDataTransformationEngine(DTE)whichtransformtheinternalintegrationobjectinstancesintoexternalintegrationobjectinstances.ItalsoaddsallnecessaryIAAspecificcommandlayerattributesintotheinstances.
4Next,theFINSIAA-XMLConverterconvertsallexternalintegrationobjectinstancesintoproperXMLintegrationobjectinstanceandaddstheenvelope,header,andothersectionstothenewlyconvertedinstance.
5ThenXMLHierarchyConverterconvertsthisXMLintegrationobjectinstancefromapropertysetformatintoatextformat.
6Asalaststep,themessageisthensenttoexternalsystemsusinganytransportmechanismsupportedbySiebelEAIsuchas,HTTPorMSMQReceiversupportedbyOracle’sSiebelEAI.
InboundDataFlow
Asillustratedin
Figure2onpage10
,aninboundbusinessdataflowstartswithaReceiverServerComponentsuchastheMQSeries,HTTP,orMSMQReceiver.TheReceiverrunsinthebackgroundcontinuouslywaitingformessagetoarrivefromexternalIAA-XMLbasedapplications.UponreceivinganIAA-XMLmessage,ittheninvokestheworkflowprocessconfiguredtohandleandprocessthedatafurther.TheworkflowdictatesthebusinesslogicbehindtheSiebelConnectorforIAA-XMLasfollows:
1TherawXMLtextstringispassedthroughXMLHierarchyConvertertobeconvertedintoanXMLintegrationobjectinstance.
2TheFINSIAA-XMLDispatcherthentraversestheXMLinstanceandidentifiesthemessagesreceivedaccordingtotherulesetsoftheIAADispatcherMapandthenidentifiestheenvelope,headerandbodysectionsamongthehierarchynodesandsendsittotheFINSIAA-XMLConverter.
NOTE:TheDispatcherMapiscreatedbytheFINSIAAWizard.Fordetails,see
“FINSIAAWizard”
onpage19
3TheFINSIAA-XMLConverterthentakestheXMLinstance,andprocessindividualsectionsoftheinstancewhileconvertingeachsub-treeintoexternalintegrationobjectinstancesbeforesendingittotheFINSIAA-XMLDTE.
SiebelFinancialServicesConnectorforIAA-XMLGuideSiebelInnovation11
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SiebelFinancialServicesConnectorforIAA-XMLGuideSiebelInnovation
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OverviewofSiebelConnectorforIAA-XML■ArchitecturalOverview
4TheFINSIAA-XMLDTEtransformstheexternalintegrationobjectinstancesintointernalintegrationobjectinstancesandpassesittotheFINSIAA-XMLTransactionManager.
5TheFINSIAA-XMLTransactionMangerthenperformstheoperationspecifiedintheinstancebyinvokingtheservicesconfiguredinitsuserproperties.
WorkflowIntegration
SiebelWorkflowisthecenterofthebusinessdataflow.WorkflowprocessescontroltheflowandtransformationofdataintoandoutoftheSiebelapplications.YoucreatetheworkflowprocessesusingagraphicaluserinterfaceprovidedwithintheSiebelapplicationscalledtheSiebelWorkflowDesigner.
NOTE:FordetailsonSiebelWorkflow,seeSiebelBusinessProcessFramework:WorkflowGuide.
IntegrationObjects
IntegrationobjectsarethedatacontainersusedwithintheWorkflowenvironment.TheyrepresentthedatastructureofeitheraSiebelBusinessObjectoranexternalapplication'sdataobject.YoucancreateintegrationobjectswiththeIntegrationObjectBuilderprovidedinOracle’sSiebelTools.TheIntegrationObjectBuildercancreateSiebelIntegrationObjectsfromSiebelBusinessObjects.ForIAAintegrationprocessyouneedtoselecttheFINSIAAWizardasawizardtobuildyourintegrationobjects.ThiswizardreadsanIAA-XMLDocumentTypeDefinition(DTD)andcreatestheenvelopeandheaderintegrationobjects,therequiredexternalintegrationobjectsaswellastherequiredinternalintegrationobjects.Itthenassociatesalloftheseintherule-baseddispatchermap.Fordetails,see
Chapter4,“ConfigurationRoadmap.”
NOTE:FormoreinformationonIntegrationObjects,seeOverview:SiebelEnterpriseApplicationIntegrationandSiebelFinancialServicesEnterpriseApplicationIntegrationGuide.
BusinessServices
Businessservicesexecutepredefinedorcustomactionsinaworkflowprocess.ExamplesofbusinessservicesincludetheFINSIAA-XMLTransactionManager,theSiebelEAIAdapter,theFINSIAA-XMLConverter,andsoon.Thesebusinessservicesactonpropertysetspassedtothem.Theyperformbusinesslogicoperationssuchasinterfacingwithdatabase,interfacingtoIAA-XMLbasedsystems,ortransformingoneintegrationobjectintoanother.Oracleprovidesmanybusinessservicesbutyoucancreateyourown.Althoughyoucanusebusinessservicestoperformmanydifferentfunctions,theyallhaveastandardinterface.Businessserviceshaveobject-likequalities,suchasmethods,methodarguments,anduserproperties.Theseelementsdefinehowabusinessservicecanbeused.BusinessservicesaredefinedinSiebelTools.ThisguidedescribesthosebusinessservicesusedtointerfacetoIAA-XMLbasedsystems.
NOTE:Formoreinformationonbusinessservicesingeneral,seeIntegrationPlatformTechnologies:SiebelEnterpriseApplicationIntegration.
12
OverviewofSiebelConnectorforIAA-XML■IAA-XMLStandard
IAA-XMLStandard
AsfortheDTDwhichcanbeused,IAAhasaninterfacedesignmodelmaintainedinRationalRosewhichallowsyoutouseagenerationscriptinVisualBasictogenerateIAA-XMLmessagesandtheDTD.ThisscriptusesnotonlytheUMLmodelbutalsoadditionalgenerationdirectivestogettotheprecisionlevelrequiredbyrunningcode.YouneedtolicensetheIAAmodelsfromIAAtogetaccesstothesedesignmodelsandscripts.YoucanviewandprocessthegeneratedDTDbystandardDTDeditorsandXMLtoolsincludingtheFINSIAAWizard.
NOTE:Forinformationonrequiredversion,seeSiebelSystemRequirementsandSupportedPlatformsonOracleTechnologyNetworkandformoreinformationaboutIAA,seewww.IBM.com.
13
SiebelFinancialServicesConnectorforIAA-XMLGuideSiebelInnovation
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OverviewofSiebelConnectorforIAA-XML■IAA-XMLStandard
14
SiebelFinancialServicesConnectorforIAA-XMLGuideSiebelInnovation
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3
Siebel
Connector
forIAA-XML
ThischapterdiscussesIAA-XMLconnectorsyntax,includingmethodsandargumentsforthetransformationengine,converter,anddispatcher.
IAA-XMLSyntaxandRules
IAA-XMListheIBM'smessagingarchitecturestandardfortheInsuranceandFinancialServicesindustry.IAA-XMLallowsdifferentapplicationshavingdifferentdatamodelsandrunningondifferenttechnologiestointer-operate.TheIAA-XMLaddressesthedeficiencyofsharedsemanticandcontentstructure,lackofsharedsyntax,andtechnologydependencyintoday’sinter-applicationcommunications.IAA-XMLaddressestotheneedforcontentdefinitionfortheXMLmessages.TheseXMLmessagescansupportbothbusiness-to-customerandbusiness-to-businessmessagemodels.
TheSiebelConnectorforIAA-XMLperformsbothinboundandoutboundintegration.TheIAA-XMLarchitecturedefinesthearchitecturalelementsthatcanappearinIAA-XMLmessages,aswellasthewayinwhichtheyrelatetoeachother.Thesearchitecturalelementsdescribetheorganizationofdataandcommandsintomessages,andincludetheconceptsofmessage,command,aggregate,aggregaterelationshipandproperty.ThefollowingexampleillustratesthelayersofanIAA-XMLmessage:
<Messageid='Message1'version=’1.4’bodyType=’IAA-XML’
timeStampCreated='2001-12-14T11:55:04'
sourceLogicalId='Siebel'
destinationLogicalId=’CIIS’
authenticationId='SysAdmin'
crfCmdMode=’alwaysRespond’>
<Default>
<DefaultTimezoneOffset='00:00'/>
</Default>
<CrfActionGroupbodyCategory=’AddAPerson’>
<CommandReferencerefid=’Req1’/>
<KeyGroupid=’R1’keyGroupType=’Person’>
<UUID>1514</UUID>
</KeyGroup>
<KeyGroupid=’R2’keyGroupType=’MailingAddress’>
15
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SiebelConnectorforIAA-XML■IAA-XMLSyntaxandRules
<UUID>1652</UUID>
</KeyGroup>
<KeyGroupid=’R3’keyGroupType=’WorkPhoneNumber’>
<UUID>1665</UUID>
</KeyGroup>
</CrfActionGroup>
<CO
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