2023年度商务英语道歉信

1/12023年度商务英语道歉信

商务英语道歉信1DearMr.Clinton

Thankyouforyourletterof9May20xxconcerningfaultygoodspurchasedinourstoreinLondon.

Iamverysorryindeedthatyouwerenotsatisfiedwiththepencilsthatyouboughtfromourstore.

Ourcompanyinalwaystryingtoimprovethequalityofitsmerchandiseandweareveryunhappywhenoneofourproductsdoesnotgivesatisfaction.Infact,thiswasduetothebreakdownofourpackingmachine.

InthemeantimeIregretthedisappointmentyouwerecaused.Asagestureofgoodwill,Ihavepleasureinrefundingthecostofthepencils.AndencloseagiftvoucherthatyoucanuseinourLondonbranch.

Thankyouforbringingthismattertoourattention.Ihopeanyfurtherpurchasesyoumanymakeatourstoreswillbeuptoourusualhighstandards

Yourssincerely

PaulHarvey

商务英语道歉信2ToXXX：

I’msorrytosaythatIcannotgotothebookstorewithyouonFridayafternoon.IhavejustfoundthatIhavetoattendanimportantclassmeetingthatafternoon.Ihopethechangewillnotcauseyoutoomuchtrouble.

ShallwegoonSaturdaymorning?Wecansetoutearlysothatwe’llhavemoretimetoreadandselectbooks.Ifit’sconvenientforyou,let’smeetat8:30outsidetheschoolgate.Ifnot,letmeknowwhattimesuitsyoubest.Ishouldbeavailableanytimeafterschoolnextweek.

Yours,

LiHua

商务英语道歉信3DearSirorMadam,

I’mwritingthislettertoapologizetoyou.I’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.

ThosevacuumcleanerswesenttoyouweremeanttobesenttoEuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.Besides,themodelnumberandthepriceofgoodsinMarchandJulyaresosimilarthattheworkermistakenthem.

Iamawfullysorryforthisandwepromiseyouareplacementshipment.Wewillalsogivea10%discounttocompensate.

IdoapologizeforanyinconveniencethismaycauseyouandIwilltrymybesttoavoidthesameaccidenthappeningagain.

Yours

商务英语道歉信4DearMr./Ms,

IwasveryconcernedwhenIreceivedyourletterofyesterdaycomplainingthatthecentralheatingsysteminyournewhousehadnotbeencompletedbythedatepromised.

Onreferringtoourearliercorrespondence,IfindthatIhadmistakenthedateforcompletion.ThefaultisentirelymineandIdee*regretthatitshouldhaveoccurred.

Irealizetheinconvenienceouroversightmustbecausingyouandwilldoeverythingpossibletoavoidanyfurtherdelay.Ihavealreadygiveninstructionsfortheworktohavepriorityandtheengineersworkingonthejobtobeplacedonovertime.Thesearrangementsshouldseetheinstallationcompletedbynextweekend.

Yoursfaithfully

尊敬的先生/小裤，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的.疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的

商务英语道歉信5DearMr.Sation：

Withreferencetoyourletterdated3rdMay20xx,Iamwritingtoapologiesforthemistakewemade.

Themistakewasmadebecauseourcom*rbrokedownon29April.Icanassureyouwewillsendthechequeof$200toyouintwodays.Wewillofferyou20%discountforyounextstay.

Pleaseacceptourapologiesfortheinconveniencethiserrorhascausedyouandwelookforwardtomeetingyouagain.

Yoursincerely

商务英语道歉信6DearMr./Ms,

IwasveryconcernedwhenIreceivedyourletterofyesterdaycomplainingthatthecentralheatingsysteminyournewhousehadnotbeencompletedbythedatepromised.

Onreferringtoourearliercorrespondence,IfindthatIhadmistakenthedateforcompletion.ThefaultisentirelymineandIdee*regretthatitshouldhaveoccurred.

Irealizetheinconvenienceouroversightmustbecausingyouandwilldoeverythingpossibletoavoidanyfurtherdelay.Ihavealreadygiveninstructionsfortheworktohavepriorityandtheengineersworkingonthejobtobeplacedonovertime.Thesearrangementsshouldseetheinstallationcompletedbynextweekend.

Yoursfaithfully

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的。

商务英语道歉信7DearMr.Grison：

Thankyouforyourletterof6May20xxconcerningthefaultytableware.

Iamextremelysorrytolearnthatthedeliveryyoutookon2Aprilwasofpoorquality.Thiswasduetoourfaultypackingmachine.Wenowhaveitrepairedandwewillreplacethefaultydeliveryfreeofchargewithinthreedays.

Wehavebeensup*ingyouforfiveyearsandwewillreplacethefaultydeliveryfreeofchargewithinthreedays.

Wehavebeensup*ingyouforfiveyearsandyouhavealwaysbeenoneofourexcellentcustomers.Therefore,Igreatlyregrettheinconvenienceithascausedandwouldliketooffermysincereapologies.Icanassureyouthatsuchoccasionwillnotoccurandoursuppliesinthefuturewillagainbeofourusualhighstandards.

Ihopethatyoucanuseourcompanyasyoursupplierinthefuture.

Yoursincerely

商务英语道歉信8ToXXX：

I’msorrytosaythatIcannotgotothebookstoreiseyouareplacementshipment.Wepensate.

IdoapologizeforanyinconveniencethismaycauseyouandI,itwasnowheretobefound.iwilltrytorecoveritassoonaspossible.ififailtofindit,iwillgetanewbookforyou.

butiamafraiditcannevertaketheplaceoftheoldone.oldbooksarelikeoldfriends.oncelost,theycanneverbereplaced.theyareconnectedwithcherishedassociationswhichthenewonescanneverhave.andforthisirrecoverableloss,iamtoblame.iwassocarelesswithmythings.thisisawarningtometobemorecarefulinthefuture.

yourstruly

商务英语道歉信9Apologizeletter__businessEnglish_byLQY

DearSirorMadam,

I’mwritingthislettertoapologizetoyou.I’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.

ThosevacuumcleanerswesenttoyouweremeanttobesenttoEuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.Besides,themodelnumberandthepriceofgoodsinMarchandJulyaresosimilarthattheworkermistakenthem.

Iamawfullysorryforthisandwepromiseyouareplacementshipment.Wewillalsogivea10%discounttocompensate.

IdoapologizeforanyinconveniencethismaycauseyouandIwilltrymybesttoavoidthesameaccidenthappeningagain.

Yours

商