商务英语基础Unit1Introductions课件

Unit1IntroductionsandGreetingsUnit1IntroductionsandGreeti1

Listening

Speaking

BusinessReading

Grammar

PracticeExercisesUnit1IntroductionsandGreetingsendListeningUnit1Introducti2Listening1.Howdoyoudo,Mr.Bob?2.MayIintroducethecustomerfromABCCompany？3.I’vebeenlookingforwardtomeetingyou.4.Makeyourselfathome.Newwordsandexpression5.Wouldyoulikesomethingtodrink?TaskOne:

Listentothedialoguefirstandrepeatthefollowingsentences.

Listening1.Howdoyoudo,Mr.3Jean:MrLee,MayIintroducethecustomerfromABCCompany,Mr.Bob?AndMrBob,thisisour_______,MrLee.Lee:Howdoyoudo,Mr.Bob?I’mverygladto_______you.Bob:Howdoyoudo,MrLee?Gladtomeetyou,too.Lee:Mysecretaryhastoldmea_______aboutyou.Bob:Oh,I’veoftenheardofyouin_________andI’vebeenlookingforwardtomeetingyou.Lee:Pleasehavea_______.Makeyourselfathome.Bob:Thankyou.I’msogladtobehere.Lee:Hereismyname_______,andmayIhaveyours?Bob:Yes,thisis_______.Lee:Wouldyoulikesomethingtodrink?Bob:_______,please.ListeningTaskTwo:

Listentothedialogueagainandfillinthemissingwords.bossmeetlotbusinessseatcardminecoffeeJean:MrLee,MayIintroduce4ListeningTaskThree:

Listentothedialoguethelasttimeandanswerthefollowingquestions.●______Mr.BobisanewcustomerofMr.Lee’s.●______Mr.BobandMr.Leemetattheairport.●______Mr.BobandMr.Leeexchangedtheirnamecards.●______Mr.Bobwouldliketodrinkcoffee.TFTTListeningTaskThree:Listento5SpeakingTaskFour:

Pairwork.Situation1:Mr.Brown,29yearold,employeeinCustomerServiceDepartment.Mr.Tones,40yearold,employeeinPersonnelDepartment.Situation2:LouiseScott,female,GeneralManagerofyourcompany.MikeJohnson,male,VIPofyourcompany,salesmanagerofSWQLtd.Thefollowingmaybeuseful:

Letmeintroduce…toyou.Thisis…She/Heis…

…SpeakingTaskFour:Pairwork.S6BusinessReading

1.Whyshouldwepaymoreattentiontotheintroductions?2.Whatarethebasicrulesinbusinessintroductions?3.Whatshouldyoudotorespondtotheintroductionproperly?Questions:BusinessReading1.Whyshould7BusinessReading

properGuessingGamecustomcommunicationmalebasicfemale['prɒpə]a.恰当的['beisik]a.基本的[kə.mju:ni'keiʃn]n.交流，交际[meil]n.男性['fi:meil]n.女性['kʌstəm]n.习惯，风俗；海关BusinessReadingproperGuessi8BusinessReading

requestGuessingGamerespectapproachrespondattractparty[ri'kwest]v.要求[ə'trækt]v.吸引[ə'prəutʃ]

v.走进，靠近[ris'pɒnd]v.回答['pɑ:ti]n.一方[ris'pekt]v.尊敬；n.尊敬BusinessReadingrequestGuessi9FTBusinessReading

ChoosingGame()1.Amanisalwaysintroducedtoawoman.()2.It’sOKtousefirstnameinbusinessintroduction.()3.Onceyouareintroduced,you’dbetterapproachandlookattheotherpersonwithsmiletoshowrespecttotheotherparty.()4.Whenyoufinishyourconversation.Youcansay“Nicetomeetyou.”FTFFORFTBusinessReadingChoosingGa10BusinessReading

FillingGamecommunicationrequestedrespectrespondintroduceheardoflookforwardtocustomer1.

We_________ourelders.2.

He__________hisfriendtogowithhim.3.

We__________________seeingyouagain.4.Whenpeoplemeetforthefirsttime,theyusually___________themselves.5.

Haven'tyouever___________JeanEbmeyer?6.Theproperintroductioncanbeagoodbeginningforthefuture________________.7.Doyouknowhowto____________toaspeechofwelcome.8.Heismybusiness_____________.respectrequestedlookforwardto

introduceheardofcommunicationrespondcustomerBusinessReadingFillingGamec11

Grammar

HemingwaycameraTheUnitedStatesworkerRussiaTheGreatWallGeorgebookDoyouknow?CommonNounProperNouncameraworkerbookHemingwayTheUnitedStatesTheGreatWallGeorgeGrammarHemingwaycameraThe121.

Haveyouread________newspaperyet?A.today’s B.Today’s C.thetoday’s D.yourtoday’s2.

It’snotfar,only______walkfromheretoourcompany.A.atenminutes B.tenminutesC.tenminutes’ D.atenminutes’3.

Hisisn’tfitforthework.Pleasegetme_______.A.somethingelseB.somebodyelseC.someoneelse’sD.somebody’selse4.

Doyouknowhowlarge________is?A.populationofChinaB.ChinesepopulationC.ChinapopulationD.China’spopulation5.

Excuseme,howcanIgettothenearest________shop?A.shoes B.shoe C.shoes’ D.shoe’s

Grammar

ChoosingGameADCDB1.

Haveyouread________news136.

I’mgoingtocallat________thisevening.A.MrBlackB.theBlacks C.MrBlack’sD.theBlacks’7.

Therearesome_______waitingforyououtside.A.GermanB.American C.grown-upD.Japanese8.

Theirfactoryhasdevelopedakindof______tohelppeoplewalk.A.machineB.machines C.amachineD.themachine9.

Excuseme,canyouchangethis_______forme?A.five-poundnote B.fivepoundsnoteC.five-poundnotes D.fivepoundsnotes10.–Wouldyoulikesome_________?-No,thanks.I’mnotthirstyatall.A.bread B.water C.cake D.tomatoGrammar

ChoosingGameBDAAD6.

I’mgoingtocallat______14PracticeExercises

TaskOneforGrammar1.____________________________(当人们第一次见面),theyusuallyintroducethemselvesorintroduceothersaftergreeting.2._____________________________(首先，姓名和职务)shouldbeintroduced.3.Sheworksas__________________(一个秘书)inancompany.4.Thereare________________________(三种基本规则)insocialintroductions.5.“Nicetomeetyou”shouldbeusedat____________________________(首次见面的开始).WhenpeoplemeetFirst,namesandpositionsasecretarythreebasicrulesthebeginningofthefirstmeetingPracticeExercisesTaskOnefo15PracticeExercises

TaskTwoforTranslating1.Theproperintroductioncanbeagoodbeginningforthefuturecommunication.2.Shakinghandsistoshowyourtrustandrespecttotheotherparty.3.Onceyouareintroduced,you’llattractother’sattention.4.Greettheotherpartybyrepeatingtheotherparty’sname.恰当的介绍是以后沟通的好的开端。握手是显示你对另一方的信任和尊敬。一旦你被介绍，你将引起别人的关注。通过重复另一方的名字来问候对方。PracticeExercisesTaskTwofo16PracticeExercises

TaskTwoforTranslating1.Itiscustomarytoshakehandswhenyoufirstmeetsomeone.2.Therearemanywaystogreetpeople,whichincludesformalandinformalgreetings,verbalandnon-verbalgreetings.3.Itisagreathelpforthepersonwhoislearningaforeignlanguagetoknowsomecustomsandmannersforthepeoplewhospeakit.4.Ayoungerpersonisusuallyintroducedtoanolderone;amanisintroducedtoawoman;aguesttothehostorhostess,andapersontoagroup.首次见面，握手是很惯常的事。在社交场合有许多问候的方式，包括正式问候和非正式问候，语言问候和非语言问候。

对于学习外语的人来说，了解所学外语国家人们的风俗习惯非常有帮助。年轻人通常介绍给年长者，男士介绍给女士，客人介绍给男主人或女主人，个人介绍给团体。PracticeExercisesTaskTwofo17PracticeExercises

TaskThreeforClozingWhenyouspeak,writealetter,______atelephonecall.Yourwordscarryamessage.Peoplecommunicatewithwords.Doyouthinkyoucancommunicate______words?Asmile_____yourfaceshowsyouarehappy.Tearsinyoureyestellothersyouare______.Whenyouputupyourhandinclass,theteacherknowsyouwantto______somethingortoaskaquestion.You_______yourhead,andpeopleknowyouaresaying“No”.Younodandpeopleknowyouaresaying“Yes”.Otherthingscanalsocarrymessage.Forexample,asignatthebusstophelpsyoutoknowwhichbusto______.Asignondoorstellsyou______togoinorout.Therearealotofsignsaroundyouandyoucanreceivemessagesfromthemallthetime.1.A.communicate B.makeC.talk D.tell2.A.in B.with C.withoutD.by3.A.with B.in C.onD.from4.A.glad B.pleased C.sadD.angry5.A.ask B.say C.speakD.tell6.A.turn B.shakeC.raiseD.down7.A.on B.have C.takeD.get8.A.where B.when C.howD.whatBCCCBBCAPracticeExercisesTaskThree18PracticeExercises

TaskFourforWritingBackground:名片（namecard）通常用于社交场合，用来向他人介绍自己的姓名、身份及联系方式等。请根据下面名片所提供的信息，对名片上的人物做一简要的介绍。Hints:INTERNATIONALMININGMACHINERYINSTITUTELINGMINGChiefEngineerPostcode300018Tel：2456738176EvergreenavenueFax：（022）2566876Tianjin，P.R.C.E-mail：IMMIL@HOTMAIL.COMLingMingisthechiefengineerofInternationalMiningMachineryInstitute,whichisatNo.176EvergreenAvenue,Tianjin，P.R.C..Ifyouwanttocontacthim,thetelephonenumberis2456738,andthefaxis（022）2566876.PracticeExercisesTaskFourf19TheendTheend20Unit1IntroductionsandGreetingsUnit1IntroductionsandGreeti21

Listening

Speaking

BusinessReading

Grammar

PracticeExercisesUnit1IntroductionsandGreetingsendListeningUnit1Introducti22Listening1.Howdoyoudo,Mr.Bob?2.MayIintroducethecustomerfromABCCompany？3.I’vebeenlookingforwardtomeetingyou.4.Makeyourselfathome.Newwordsandexpression5.Wouldyoulikesomethingtodrink?TaskOne:

Listentothedialoguefirstandrepeatthefollowingsentences.

Listening1.Howdoyoudo,Mr.23Jean:MrLee,MayIintroducethecustomerfromABCCompany,Mr.Bob?AndMrBob,thisisour_______,MrLee.Lee:Howdoyoudo,Mr.Bob?I’mverygladto_______you.Bob:Howdoyoudo,MrLee?Gladtomeetyou,too.Lee:Mysecretaryhastoldmea_______aboutyou.Bob:Oh,I’veoftenheardofyouin_________andI’vebeenlookingforwardtomeetingyou.Lee:Pleasehavea_______.Makeyourselfathome.Bob:Thankyou.I’msogladtobehere.Lee:Hereismyname_______,andmayIhaveyours?Bob:Yes,thisis_______.Lee:Wouldyoulikesomethingtodrink?Bob:_______,please.ListeningTaskTwo:

Listentothedialogueagainandfillinthemissingwords.bossmeetlotbusinessseatcardminecoffeeJean:MrLee,MayIintroduce24ListeningTaskThree:

Listentothedialoguethelasttimeandanswerthefollowingquestions.●______Mr.BobisanewcustomerofMr.Lee’s.●______Mr.BobandMr.Leemetattheairport.●______Mr.BobandMr.Leeexchangedtheirnamecards.●______Mr.Bobwouldliketodrinkcoffee.TFTTListeningTaskThree:Listento25SpeakingTaskFour:

Pairwork.Situation1:Mr.Brown,29yearold,employeeinCustomerServiceDepartment.Mr.Tones,40yearold,employeeinPersonnelDepartment.Situation2:LouiseScott,female,GeneralManagerofyourcompany.MikeJohnson,male,VIPofyourcompany,salesmanagerofSWQLtd.Thefollowingmaybeuseful:

Letmeintroduce…toyou.Thisis…She/Heis…

…SpeakingTaskFour:Pairwork.S26BusinessReading

1.Whyshouldwepaymoreattentiontotheintroductions?2.Whatarethebasicrulesinbusinessintroductions?3.Whatshouldyoudotorespondtotheintroductionproperly?Questions:BusinessReading1.Whyshould27BusinessReading

properGuessingGamecustomcommunicationmalebasicfemale['prɒpə]a.恰当的['beisik]a.基本的[kə.mju:ni'keiʃn]n.交流，交际[meil]n.男性['fi:meil]n.女性['kʌstəm]n.习惯，风俗；海关BusinessReadingproperGuessi28BusinessReading

requestGuessingGamerespectapproachrespondattractparty[ri'kwest]v.要求[ə'trækt]v.吸引[ə'prəutʃ]

v.走进，靠近[ris'pɒnd]v.回答['pɑ:ti]n.一方[ris'pekt]v.尊敬；n.尊敬BusinessReadingrequestGuessi29FTBusinessReading

ChoosingGame()1.Amanisalwaysintroducedtoawoman.()2.It’sOKtousefirstnameinbusinessintroduction.()3.Onceyouareintroduced,you’dbetterapproachandlookattheotherpersonwithsmiletoshowrespecttotheotherparty.()4.Whenyoufinishyourconversation.Youcansay“Nicetomeetyou.”FTFFORFTBusinessReadingChoosingGa30BusinessReading

FillingGamecommunicationrequestedrespectrespondintroduceheardoflookforwardtocustomer1.

We_________ourelders.2.

He__________hisfriendtogowithhim.3.

We__________________seeingyouagain.4.Whenpeoplemeetforthefirsttime,theyusually___________themselves.5.

Haven'tyouever___________JeanEbmeyer?6.Theproperintroductioncanbeagoodbeginningforthefuture________________.7.Doyouknowhowto____________toaspeechofwelcome.8.Heismybusiness_____________.respectrequestedlookforwardto

introduceheardofcommunicationrespondcustomerBusinessReadingFillingGamec31

Grammar

HemingwaycameraTheUnitedStatesworkerRussiaTheGreatWallGeorgebookDoyouknow?CommonNounProperNouncameraworkerbookHemingwayTheUnitedStatesTheGreatWallGeorgeGrammarHemingwaycameraThe321.

Haveyouread________newspaperyet?A.today’s B.Today’s C.thetoday’s D.yourtoday’s2.

It’snotfar,only______walkfromheretoourcompany.A.atenminutes B.tenminutesC.tenminutes’ D.atenminutes’3.

Hisisn’tfitforthework.Pleasegetme_______.A.somethingelseB.somebodyelseC.someoneelse’sD.somebody’selse4.

Doyouknowhowlarge________is?A.populationofChinaB.ChinesepopulationC.ChinapopulationD.China’spopulation5.

Excuseme,howcanIgettothenearest________shop?A.shoes B.shoe C.shoes’ D.shoe’s

Grammar

ChoosingGameADCDB1.

Haveyouread________news336.

I’mgoingtocallat________thisevening.A.MrBlackB.theBlacks C.MrBlack’sD.theBlacks’7.

Therearesome_______waitingforyououtside.A.GermanB.American C.grown-upD.Japanese8.

Theirfactoryhasdevelopedakindof______tohelppeoplewalk.A.machineB.machines C.amachineD.themachine9.

Excuseme,canyouchangethis_______forme?A.five-poundnote B.fivepoundsnoteC.five-poundnotes D.fivepoundsnotes10.–Wouldyoulikesome_________?-No,thanks.I’mnotthirstyatall.A.bread B.water C.cake D.tomatoGrammar

ChoosingGameBDAAD6.

I’mgoingtocallat______34PracticeExercises

TaskOneforGrammar1.____________________________(当人们第一次见面),theyusuallyintroducethemselvesorintroduceothersaftergreeting.2._____________________________(首先，姓名和职务)shouldbeintroduced.3.Sheworksas__________________(一个秘书)inancompany.4.Thereare________________________(三种基本规则)insocialintroductions.5.“Nicetomeetyou”shouldbeusedat____________________________(首次见面的开始).WhenpeoplemeetFirst,namesandpositionsasecretarythreebasicrulesthebeginningofthefirstmeetingPracticeExercisesTaskOnefo35PracticeExercises

TaskTwoforTranslating1.Theproperintroductioncanbeagoodbeginningforthefuturecommunication.2.Shakinghandsistoshowyourtrustandrespecttotheotherparty.3.Onceyouareintroduced,you’llattractother’sattention.4.Greettheotherpartybyrepeatingtheotherparty’sname.恰当的介绍是以后沟通的好的开端。握手是显示你对另一方的信任和尊敬。一旦你被介绍，你将引起别人的关注。通过重复另一方的名字来问候对方。PracticeExercisesTaskTwofo36PracticeExercises

TaskTwoforTranslating1.Itiscustomarytoshakehandswhenyoufirstmeetsomeone.2.Therearemanywaystogreetpeople,whichincludesformalandinformalgreetings,verbalandnon-verbalgreetings.3.Itisagreathelpforthepersonwhoislearningaforeignlanguagetoknowsomecustomsandmannersforthepeoplewhospeakit.4.Ayoungerpersonisusuallyintroducedtoanolderone;amanisintroducedtoawoman;aguesttothehostorhostess,andapersontoagroup.首次见面，握手是很惯常的事。在社交场合有许多问候的方式，包括正式问候和非正式问候，语言问候和非语言问候。

对于学习外语的人来说，了解所学外语国家人们的风俗习惯非常有帮助。年轻人通常介绍给年长者，男士介绍给女士，客人介绍给男主人或女主人，个人介绍给团体。PracticeExercisesTaskTwofo37PracticeExercises

TaskThreeforClozingWhenyouspeak,writealetter,______atelephonecall.Yourwordscarryamessage.Peoplecommunicatewithwords.Doyouthinkyou