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6
“C
”原则:
商务信函的写作技巧•
开门见山谈目的常见信函开头•
We
•
We
•
We
new
•
I
am
on
•
I
am
how
we
how
been
•
I
•
•
基于事实论观点• “The
customers
here
have
always
been
satisfied
with
your
products.
However,
some
on
improve
your
present
designs.”•
分段
I’ve
just
received
your
fax
and
after
searching
for
different
pos
I
on
if
be
and
and
no
if
I
need
and
really
good.I’ve
just
checked
if
we
have
4
offices
left
in
O
and
them
and
one
㎡and
one
㎡
me
if
by
fax.
I’d
like
to
mention
that
I
can
offer
you
10%
discount
if
on
no
moment
I
•
on
•
and
good
•
and
I
I
I
•
使用恰当的语气上级对下级,话题为卫生检查,语气直接。
be
and
on
management
be
up
下级对上级,话题为请假,语气委婉。
I
on
I
be
me
if
?•
多使用主动语态和连词
::I
am
I
I
on
I
division’s
recent
cost
and
—
I
I
and
budget
修改后:
I
on
I
had
problem,
I
studied
the
division’s
recent
cost—
and
—
I I
budget
•
措辞礼貌得体
商务信函的写作格式正式的商务信函包含
个部分:信头、
日期、
封内地址、称呼、正文、信尾客套语和签名。示例如下:
+55
and
to
and
goods
get
+55
and
to
and
goods
get
咨询信函
…
…
and
been
(
recommended
)
…
and
…
…
…and
be
if
and
I
)
…
and
if
…
and
and
be
if
I
am
________1)
_____4)
,
me
if
–
___________5)?
________________6)
___________7)you
do
________8)
,
I
be
if
_________9)
I
求职信函求职信函成功要素•
and
do
•
and
•
and
•
on
•
and
应聘求职信
I
am
I
’
I
been
on
and
andgot
I
I
been
and
I
and
I
am
me
,
.
自荐求职信
MadamI
am
if
need
I
am
and
’
Civil
I
up
I
am
I
I
B.S.
Civil
and
I
I
engaged
,
and
and
Civil
I
am
and
and
I
am
man
I
if
I
do
and
I
hope
投诉信函投诉信
bought
been
up
and
and
been
投诉信
I
on
I
I
I
I
and
good
be
I
and
I
be
if
and
happen
I
投诉信
3
I
am
and
been
be
one
month
and
need
I
beenI
be
I
(如:通过……得知……)。
销售信函
November
29,
2011Spectacular
Advertising1324
Sunny
StreetChangchun
Jilin
Province130012Dear
Business
Owner,叙述Do
you
look
forward
to
gallop
in
the
grassland?叙述Our
firm
presents
a
new
package
which
is
travel
in
Mongolia
twodays.
We
will
bring
fabulous
journey
to
you.During
the
journey,
you
can
visit
natural
view,
ride
horse
to
gallop,enjoy
Mongolian
dance
and
wrestling,
taste
pure
dairy
products,and
live
in
yurts.The
biggest
benefit
for
you
is
you
will
save
lots
of
money.
You
canget
free
accommodation
because
you
are
the
business
travel,
whichmeans
our
company
will
pay
expense
of
the
accommodation
foryou.
In
addition,
our
company
will
present
some
souvenirs
ofMongolian
characteristic
for
you
when
you
return.
You
will
have
acheap
and
exciting
journey.Don’thesitate!
Call
me
quickly!Sincerely,NinaSales
Manager例文分析
A
them
and
been
be
—
IKEA
opened
—
and
them
—
be
and
I
made
some
and
me
.例文分析
A
Trip
and
do
meet
I
made
Li
and
Li,
Li
and
be
and
Li
and
be
them
Li
and
Li
on
Li
man
be
and
be
Li
and
onMemo:
HR
June,
as
Sales
She
a
:
日期BEC
属于英联邦国家的考试,日期的写法一般为日、月、年,比如
,注意月份用英文而不是数字,以免和日期混淆,可以缩写,比如将一月写作也可以用开放标点)。
等;
若显示关
系亲
密,还可以
把名字缩
写,比如B.
J.
B.
J.
等;如果写给上级,还应该加上尊称甚至职位,比如
Bill
—
—
等;现代商务写作中流行开放标点
,即标点不影响理解的时候可以不用,所以
后面的省略点也可以省去,简单写成;最好不要省去名字。范文
All
.
Bill
month
up
due
and
I
ed
A
been
month
附件是……,请参阅。 Please
kindly
find
the
attached…… Attached
please
kindly
find
the
…… Enclosed
is
the
……
please
kindly
find
it. Attached
you
will
find……我已经收到您的邮件。
have
received
your
(yesterday/last
week/this
morning……). Your
has
been
received.非常感谢您的回信。 Thanks
very
much
for
your
early
reply. Thank
you
for
your
email.我明白您的意思。
know
what
you
mean.
understand
what
you
mean. Got
it.
(*我不太明白您的意思。
do
not
quite
understand
what
you
meant.
have
some
problem
understanding
what
you
meant.您能具体解释一下么?您能在说的清楚一点么? Could
you
please
put
it
in
a
clearer
way? Could
you
please
explain
it
in
detail? Could
you
please
further
explain
it? What
do
you
mean
exactly
by
saying……?如有问题,请随时和我联系。 Contact
me
if
you
have
any
problem. If
there
is
any
uncertainty,
feel
free
to
contact
me. Call
me
if
you
have
any
problem.如有建议,请指出。 Please
let
me
know
if
anything
needs
to
be
improved. Your
advice/suggestion
will
be
greatly
appreciated.我会进一步修改/检查的。
will
further
modify
it.
will
further
check
it.一旦确认,我会立刻/第一时间通知您的。 Once
confirmed,
will
let
you
know
immediately. Once
confirmed,
will
notice
you
(*ASAP=as
soon
as
possible
尽快)希望尽快得到您的回复。
looking
forward
to
your
early
reply. Your
promote
reply
will
be
greatly
appreciated. Your
early
reply
will
be
highly
appreciated.谢谢。 Thanks
a
lot. Thank
you
very
much. Many
thanks.
(*希望您一切都好/万事如意。
hope
everything
goes
well
with
you.
wish
you
all
the
best.
way.
+
+
SK
.
possible
version
XX
you
a
a
,
CDOC
Pls
a
case.
is
HR,
Pls
,
EVERY
a
(ROHS)
.
a
a
.
Enclosed
BA200LED
.
as
can
.
as
Please
a
Please
sales
.
Please
As
as
Please
Excel
yet?
Is
progress?
1.
Greeting
message
祝福Hope
you
have
a
good
trip
back.
祝旅途愉快。How
are
you?
你好吗?How
is
the
project
going
on?
项目进行顺利吗?2.
Initiate
a
meeting
发起会议I
suggest
we
have
a
call
tonight
at
9:30pm
(China
Time)
with
you
and
Brown.Please
let
me
know
if
the
time
is
okay
for
you
and
Ben.
我建议我们今晚九点半和
Brown
小聚一下,你和
Ben
有没有空?I
would
like
to
hold
a
meeting
in
the
afternoon
about
our
developmentplanning
for
the
project
A.
今天下午我建议我们就A
项目的发展计划开会讨论一下。We'd
like
to
have
the
meeting
on
Thu
Oct
30.
Same
time.
十月三十号(周三),老时间,开会。Let's
make
a
meeting
next
Monday
at
5:30
PM
SLC
time.下周一盐湖城时区下午五点半开会。I
want
to
talk
to
you
over
the
phone
regarding
issues
about
reportdevelopment
and
the
XXX
project.
我想跟你电话讨论下报告进展和XXX
项目的情况。3.
Seeking
for
more
information/feedbacks/suggestions咨询信息/反馈/建议Shall
you
have
any
problem
accessing
the
folders,
please
let
me
knows.
如果存取文件有任何问题请和我联系。Thank
you
and
look
forward
to
having
your
opinion
on
the
estimation
andschedule.
谢谢你,希望能听到更多你对评估和日程计划的建议。Look
forward
to
your
feedbacks
and
suggestions
soon.
期待您的反馈建议!What
is
your
opinion
on
the
schedule
and
next
steps
we
proposed?
你对计划方面有什么想法?下一步我们应该怎么做?What
do
you
think
about
this?
这个你怎么想?Feel
free
to
give
your
comments.
请随意提出您的建议。Any
question,
please
don't
hesitate
to
let
me
know.
有任何问题,欢迎和我们联系。Any
question,
please
let
me
know.
有任何问题,欢迎和我们联系。Please
contact
me
if
you
have
any
questions.
有任何问题,欢迎和我们联系。Please
let
me
know
if
you
have
any
question
on
this.
有任何问题,欢迎和我联系。Your
comments
and
suggestions
are
welcome!
欢迎您的评论和建议!Please
let
me
know
what
you
think?
欢迎您的评论和建议!Do
you
have
any
idea
about
this?
对于这个您有什么建议吗?It
would
be
nice
if
you
could
provide
a
bit
more
information
on
the
user'sbehavior.
您若是能够就用户行为方面提供更多的信息就太感激了!At
your
convenience,
I
would
really
appreciate
you
looking
into
thismatter/issue.
如果可以,我希望你能负责这件事情。4.
Give
feedback
意见反馈Please
see
comments
below.
请看下面的评论。My
answers
are
in
blue
below.
我的回答已标蓝。I
add
some
comments
to
the
document
for
your
reference.我就文档添加了一些备注,仅供参考。7.
Raise
question
提出问题I
have
some
questions
about
the
report
XX-XXX我对XX-XXX报告有一些疑问。For
the
assignment
ABC,
I
have
the
following
questions:…
就
ABC
协议,我有以下几个问题:……8.
Proposal
提议For
the
next
step
of
platform
implementation,
I
am
proposing…
关于平台启动的下一步计划,我有一个提议……I
suggest
we
can
have
a
weekly
project
meeting
over
the
phone
call
in
thenear
future.
我建议我们就一周项目开一个电话会议。Achievo
team
suggest
to
adopt
option
A
to
outstanding
issue……Achievo
团队建议应对突出问题采用A
办法。9.
Thanks
note
感谢信Thank
you
so
much
for
the
cooperation感谢你的合作!Thanks
for
the
information
谢谢您提供的信息!I
really
appreciate
the
effort
you
all
made
for
this
sudden
and
tight
project.对如此紧急的项目您做出的努力我表示十分感谢。Thanks
for
your
attention!
谢谢关心!Your
kind
assistance
on
this
are
very
much
appreciated.
我们对您的协助表示感谢。Really
appreciate
your
help!
非常感谢您的帮助!10
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