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ManagementInformationSystem课程号: 课序号: 开课系:信息工程学院题号一二三四五 六 七 八 九 总分题分得分3020102020评阅人20Questions1Selectthebestanswerforeachofthefollowingunrelateditems.Answereachoftheseitemsinyourexaminationbookletbycirclingthenumberofyourchoice。IfmorethanoneanswerisgivenforanitemthatitemwillnotbemarkedIncorrectanswerswillbemarkedaszero.Markswillnotbeawardedforexplanations.Note:2markseach WhichofthefollowingisamethodforconsideringacollectionofISprojectsinoftheirpotentialrisksandbenefitsasameansofselectingwhichprojectstoundertake?1)ScoringmodelsStrategicISplanning3)Scenarioplanning4)Portfolioanalysisb。 Whichofthefollowingisakeychallengeinmanagingdata?DeterminingappropriatefieldwidthsChoosingaDBMSManagingdatasecurityDistinguishingbetweendataandinformation Whichofthefollowingisatangiblebenefit?1)MoretimelyinformationHigherclientsatisfactionReducedfacilitycostsIncreasedorganizationallearningWhichofthefollowingisatruestatementaboutthebenefitsofinformationsystems?Thebenefitsofinformationsystemsareeasytodetermine.Tangiblebenefitsarealwaysgreaterthanintangiblebenefits。Intangiblebenefitsarealwaysgreaterthantangiblebenefits.4)Intangiblebenefitsareoftenindirect,andthushardertorealize.e。 WhichoneofthefollowingisnotoneofthebasiccompetitivestrategiespresentedinModule1?CoststrategiesDifferentiationstrategies3)Strategicdominance4)Customerlock-inf。 Whichofthefollowingisatruestatementconcerningentity—relationshipandflowdiagrams?1)Entity-relationshipdiagramsareconcernedwithdatainmotion,whiledatadiagramsareconcernedwithdataatrestandinmotion。Theyareusedduringthedesignphaseofthesystemsdevelopmentlifecyclecommunicatewithusersabouttherequirementsofthesystem。Whendocumentingasystemovertime,theinformationindataflowdiagramsislikelytochangethanthatinentity—relationshipdiagrams。Theyusethesamesymbolstorepresentdataelements。Whichofthefollowingactivitiesdoesrequirementsanalysisinvolve?LayingoutthecomponentsofasystemandtheirrelationshiptoeachotheraswouldappeartotheusersTranslatingtheabstractlogicalmodelintothespecifictechnicaldesignforthesystem3)Changingfromtheoldsystemtothenewsystem4)DefiningtheobjectivesofthenewormodifiedsystemanddevelopingadetaileddescriptionofthefunctionsthatthenewsystemmustperformWhichofthefollowingisleastdescriptiveofprototypingdevelopment?1)Smallscale2)Interactive3)Clearlydefinedspecifications4)End—userfocusedi。 Whichofthefollowingismostlikelytoresultinasystemthatdoesnotmeetqualityassurancestandards?OutsourcingEnd—userdevelopmentOff-the—shelfapplicationsoftwarepackagePrototyping Whichofthefollowingbestdescribestheprocessofbringingtogetherend-usersinformationsystemsspecialistsforasessiontodiscusstheinteractivedesignofthesystem?JAD2)Activedevelopment3)Structuredanalysis4)Structuredk。 Whichofthefollowingisagroupwaretechnologyusedtosupportdistantasynchronousgroups?1)ElectronicmeetingsystemsMemos3)Videoconferencing4)E-maill。 Whichofthefollowingisthedrivingforcebehindtheexplosionofe—businessandemergenceofthedigitalfirm?TheInternet’sabilitytoincreaseinformationasymmetryLow-costconnectivityanduniversalstandardsprovidedbyInternettechnologyTheInternet'sabilitytoincreaseacompany'sprofit4)TheInternet’sabilitytoprovideelectronicportalstocompanyinformationfromdisparatelocationsWhichofthefollowingdescribeshowtheInternetreducesagencycosts?Providinglow-costnetworksandinexpensivecommunicationandcollaborationthatcanbeusedonaglobalscaleProvidingeasyaccesstoinformationresourcesinkeyareassuchasbusinessscience,law,andgovernment3)Providingcompanieswithaccesstobusinessesorindividualswhonormallywouldoutoftheirreach4)EnablingacompanytousetheInternet,asopposedtobuildingitsownwideareanetworkn。 Whichofthefollowingisanaccuratestatementaboutsystems1)Systemsdesignfocusesonwhatthesystemissupposedtodo。2)Systemsdesigndoesnotincludethemethodofacquisition.3)Thedesignofinternalcontrolsispartofsystemsdesign.4)Systemsdesigndoesnotincludeprogramdesign.o. WhattypeofInternetbusinessmodelprovidesanelectronicclearinghouseforproductswherepriceandavailabilityareconstantlychanging?1)Virtualstorefront2)Marketplace3)Contentprovider4)Auction20Questions2TheInternetcanbeviewedasakindofcommons.InEngland,acommonsisaspacewhereallthepeopleinthecommunityhavetherighttograzetheiranimals.Amajorthreattothevalueofthecommonsisthatofovergrazing-puttingtoomanycowsandsheeponthecommonsleadstopasturedegradation。Butthisisacommonsthatliterallybelongstoeverypersoninthecommunity;hence,eachpersonhasanincentivetoconsideronlypersonalinterests.Theresultisthatanimalsareaddedtothecommonsbeyondthepointofsustainablegrazing.Thissituationhasbeenlabeled”theproblemofthecommons。"Itisageneralproblem,typicalofpublicgoods(likeair,water,andpublicspaces),namelywhattodoaboutthosewhoseactionsdegradethevalueoftheoverallpublicgood.Therearetwoprincipalapproachestoaddressingtheproblemofthecommons,eachwithadvantagesanddisadvantages.Thefirstisregulationbyacentralandthesecondistheredesignincentivesystemstoremovethereasonsforoveruse。RequiredAssessthechallengesofspame—mailfromtheperspectiveofthecommons。First,is”spam"?Doesspamreflecttheproblemofthecommons?Howcoulditbeaddressedthroughregulationorincentives,andhowwouldyouassesseachoftheseoptions?20Question3Identifyandbrieflydescribethesixstepsassociatedwiththesystemsdevelopmentprocess.20Questions4YouhavebeenhiredtoconductarequirementsanalysisforthedevelopmentofanewstudentinformationsystemfortheCGAprogram.Yourinternalcontact,theDirectorofStudentServiceshasaskedyoutooutlineaplanforgatheringsystemrequirementsforthisPresentyourresponseingoodformandensurethatyouaddressthefollowingthreequestions:Whatkindofinformationdoyouneedtogather?Whatsourcesofinformationand/orformsofinformationgatheringwouldyouWhatarethekeychallengesingatheringinformationforthissystem?20Question5CasestudyBasingstockEnglandisn’tnormallyconsideredacutting—edgekindofplaceThequintessentialBritishsuburblies60milessouthwestofLondon,intheHampshirecountryside“boringstoke,”asitissometimeshaslongbeenthebuttofjokesforthelikesofGilbertandSullivanandMontyPython。Lately,however,500residentsofBasingstokehavebeenparticipatinginEasi-OrderashoppingexperimentattheSafewaysupermarketonWortingTheyuseapalmIIIPDAequippedwithascanner,amodem,andsoftwarefromIBM’sInstituteforAdvancedCommercetodotheirshoppingfromhome.ThePDAisprovidedfreeofchargetothetestshoppers.Here’showitworks.Safewaybuiltadatawarehouseofeveryitemboughtfromitsinventoryof2000productsby10millionBritishshoppersoverthepastfouryears—-some3TBofgrocery—buyingintelligence.DataminingsoftwarewrittenforSafewaybyIBMdetermineswhatgroceriesafamilyneedsbasedonhowlongithasbeensincetheyvisitedstoreanddetailsfromtheirpastorders.Thesoftwareisprogrammedtosuggestadditionalitemsaswell.Forexample,itmaysuggestthatthefamilytryOracletoothpaste——-safeway’sownbrand—-—orpromotebabyproductstonewmothersbasedonbirthnoticesobtainedfromagovernmenthealthagency.Asuggestedorderistransmittedtothefamily'spalmIIIPDAwhenevertheyconnectbytelephonetosafeway.Ofcoursefamiliessometimeswanttobuysomethingtheyhaven’torderedbeforeorsomethingtheyboughtsolongagothesafewaycomputerfiguresthey’velostinterestin。IfthefamilyhasanemptyboxorwrapperforthesomeoneswipesthebarcodewithascannerbuiltintothePDA,andtheitemisaddedtotheelectronicorderifthefamilydoesn’thaveoneoftheitemsonhandorifithasnobaramemberjustdescribestheiteminafree-formatfieldthatturnsintoe—mailtosafeway:“Onequartofstrawberries。”Whenthefamilyfinisheseditingtheorder,thepersonattachesthePDAtothetelephoneandtransmitstheordertoanIBMThismidrangecomputerisaJava—basedintranetserverthatconnectstosafeway’sS/390mainframecomputerInadditiontotheordertheserverreceivesamessagesayingwhenthefamilywillpickupitsgroceries。Thefollowingmorning,asafewayeasi—OrderspecialistarrivesattheBasingstokelogsontotheserverandprintsoutalltheordersthatarescheduledforpickupthatThensometimebeforethescheduledpickup,theeasi-Oderspecialistgoesupanddownthestore’saislesfillingashoppingcartwitheachThespecialistlogseachitemasitisputintothebasketbyscanningitsbarcodewithahandheldscanner。WhenthespecialistcompletestheitisbroughttoaholdingareaatthefrontofstoreThescannerispluggedintoadockingstationthatreadstheorderandholdstheinformationuntilthefamilycomesWhenthefamilyarrives,amemberswipesitssafewayaccountcardatthesamestation,andthesystemmatchestheorderdatawiththecustomerdataandsendsbothtotheserver,andfromtheretheygotothe3—TBdatabaseatsafeway’sdatacentertheorderinformationwillrestinthedatabaseuntilthefamilynextconnectsitsPDAtosafeway’scomputerandobtainsanewsuggestedorderMostofthetestshoppersusetheserviceweekly.Someprefertobuyamonth’sworthofnonperishableitemswitheasi—Orderandshopweeklyforotheritemsinconventionalwayofcourse,peoplehavecertainitemstheyprefertopickontheirown,suchasfreshfruitandvegetables,thebigadvantagethatshoppersappreciateisthetimesavedusingtheelectronicorderingservice-—-theycangoinandoutofthestoreinlessthan15minutes.Someshoppersthinktheyhavejoinedaneliteclassofshoppersbecausetheynolongerhavetolineupatthecheckoutcounter。Required1。 Identifyspecificcostsandbenefitsforsafewayassociatedwithsettingupthisapproachtoshopping.Doyouthinkthatsafewaycancost—justifythisshoppingexperiment?Whyorwhynot?2. Whatspecificpiecesofdataarecontainedinthesafewaydatawarehouseforfamily?3。 Whatdoyouthinkaresomeofthepotentialissuesandlimitationsofthissystemcouldkeepitfrombeingsuccessful?4。 Wouldyouconsidershoppinginthismanner?Whyorwhynot?参考答案及评分标准一、选择题参考答案:a。4)b.3)c。3)d。4)e.3)f.3)g。4)h。3)i。2)j.1)k。4)l。2)m.1)n。4)o.4)230二、论述题参考答案或评分点:Referenceanswer:Spamreferstounsolicitedemailmessagessentinbulktoemailaddressesemailmessagesaretypicallyusedtoadvertiseproductsortomakepoliticalorsocialarguments.Spamdoesreflecttheproblemofthecommons。Theinternetisapubliclyavailablenetwork。Itsinfrastructureissuchthatgreaterusageresultsintechnicaldegradationofservice,solargequantitiesofspamslowdownthenetworkfromtechnicalstandpointButspamalsodegradestheutilityofthemediumbymakinglessattractiveforcommunications.Ifusersfindemailtobetoofrustratingduetothelargevolumesofspamemailtheyreceive,thentheywilloptout。Asacommunicationsnetwork,thevalueoftheinternetdependsonthenumberofusers.Thisisafurtherwayinwhichspamdegradesthepublicresource。AddressingspamthroughregulationwouldrequiregovernmentagenciestoprohibittheuseofthenetworkforsuchtrafficChangingincentivesmightISPstochargepermessagesent。Changingtheincentiveswouldrequireachangeinthemodelbywhichinternetaccessisfunded.Award20marksforthisquestion.Award2marksforthedefinitionofspam6marksforconsiderationofspaminthecontextofthecommons,and6markeachthediscussionsofregulatoryandresponsesLookforwell-reasonedanswerswithaclearchainoflogic.三、论述题参考答案或评分点:Thesixstepsaresystemsanalysis,systemsdesign,programming,testing,conversion,andproductionandmaintenance.Systemsanalysisistheanalysisofaproblemthattheorganizationwilltrytosolvewithaninformationsystem.Systemsdesignspecifieshowthesystemwillmeettheinformationrequirementsasdeterminedbythesystemsanalysis。Programmingistheprocessoftranslatingthesystemspecificationspreparedduringthedesignstageintoprogramcode.TestingistheexhaustiveandthoroughprocessthatdetermineswhetherthesystemproducesthedesiredresultsunderknownconditionsConversionistheprocessofchangingtheoldsystemtothenewoneProductionandmaintenancecanbebrokenintotwosub-areasDuringtheproductionstage,usersandtechnicalspecialistsreviewsystem.Thisreviewevaluateshowwellthesystemmeetsitsoriginalgoals.Duringmaintenance,changesaremadetothesystemtocorrecterrors,meetnewrequirements,orimproveprocessingefficiency.Award10marksforthisquestion。Award1markforeachstep.1markforeachbriefexplanationto4marksatmost四、案例分析参考答案或评分点:Informationwillneedtobegatheredaboutthedatathataremaintainedinthetheprocessesthesystemundertakes(functions),andthelogicofhowprocessesaredone(thesearethethreekindsofmodelingdoneintheanalysisdata,process,andmodeling)。Youshouldbeabletoidentifyabroadcross-sectionofstakeholdersfromwhomyou
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