室内五人制理论-12.有效沟通

2：

传递3新年45罗纳尔多6Effective

Communication有效的沟通7An

important

factor

in

successful

coaching

is

the

ability

tocommunicate

effectively良好的沟通能⼒是成功

员的重要因素Messages

are

often

misunderstood

because

we

are

unaware

ofthe

importance

of

non-verbal

communication信息经常被误解,因为 没有

⾮语⾔沟通的重要性Effective

Communication有效的沟通8Objective⽬的:The

coach

should

understand

thebasics

of

communication

process

教练员应该知道交流的基本过程The

coach

should

know

about

the

sixcommunication

skills

which

couldhelp

him/her

in

coaching员应该知道6步交流的技巧，它可以在执教时帮助你Effective

Communication有效的沟通Three

Dimensions

of

CommunicationSENDING传送

---

RECEIVING接收VERBAL语⾔的

---

NON-VERBAL⾮语⾔的✓70%

of

communication

is

non-verbal(facial

expressions,

joy,

gestures

ofhostility,

acts

of

kindness)70%的沟通是⾮语⾔（⾯部表情，喜悦，⼿势，

敌意，善意的⾏为）3.

CONTENT内容

---

EMOTION情感municate如何沟通11You

have

thoughts

that

you

wishto

convey

思考要表达的内容You

translate

these

thoughts

into

messages

appropriate

for

transmission把想法翻译成适合传送的信息Your

message

is

transmitted

through

some

channels通过某种方式传递出信息The

player

receives

your

message

球员接收到信息The

player

interprets

the

meaning

of

the

message.

The

interpretationdepends

upon

the

player’s

comprehension

of

the

content

and

yourintentions球员理解信息的含义，这种理解取决千球员对内容的理解和

员的意图The

player

responds

internally

to

his

or

her

interpretation

of

the

message

球员通过对内容的理解作出回应municateCommunication

with

your

players

consists

of

6

steps:与你的球员交流包括六个步骤：WORKING

GROUP131.1.Conveymessage

in

a

wrong

situation

在错误的清况下传达信息Lack

of

verbal

or

non-verbal

skills

缺乏语言和非语言的表达技巧The

player

is

not

paying

attention

球员不关注Misinterpretation

or

failure

to

understand

没有理解Understands

the

content

but

misinterprets

it

错误的理解了内容2. Inconsistent

over

time

➔confused.

短时间内经常变更决定，使球员糊涂Working

Group1.0 Why

Communications

are

Ineffective

Between

Coachand

Player

为何有时和球员的沟通是无效的14Be

more

co-operativeBe

knowledgeable知识丰富•••Reliable,

fair

and

consistent可靠、公平、⼀致的Expressing

warmth,

friendliness,acceptance

and

empathy.，接受对⽅Be

dynamic

有活⼒Be

positive

态度积极Develo

Credibility

建立

度地合作Working

Group2.0

Communication

Skills

for

Coach员的沟通技巧15Working

Group3.0 Communicating

With

a

Positive

Approach积极的态度Praises

and

rewards

表扬和激励Helps

players

value

themselves帮助球员认识自身价值Communicates

in

both

verbal

andnon-verbal用语言和非语言沟通Acceptance

of

others接受他人Expectation

of

mutual

respects相互尊重Working

Group4.0 Sending

Messages

High

in

Information传递高质量的信息•••Provide

specific

instruction

提供具体的指导Do

not

be

a

judge

不要做—个Provide

feedback

or

information

提供反馈或信息17Working

Group••••5.0 Communicating

With

Consistency

言行—致Asks

players

to

show

emotional

control

➔Must

showemotional

control

as

an

official

要求球员控制清绪➔自己也要控制Asks

to

respect

their

teammates

➔Treats

them

all

withrespect

要求球员尊重队友➔自己也要尊重球员Teaches

that

physical

fitness

is

important

➔

Keeps

himself

fit教导别 能重要➔自己要保持好的体能l

players

to

be

self-confident

➔Helps

their

feeling

of

self-worth

要求球员自信➔帮助他们建立自尊Promises

a

reward

for

a

good

practice

➔

Follows

it

up

with

thereward

好的表现时承诺给予➔—定要给予18Working

Group6.0 Learning

and

How

to

Listen

如何Concentrate

on

listening集中精力Position

yourself

to

listen选好位置Search

for

the

meaning

of

themessage找出表达的含义Avoid

interrupting

your

players避免打断你的球员Respect

the

rights

of

your

playersto

share

their

views

with

you尊重球员与你

观点的权利19Working

Group7.0 Improving

Your

Non-Verbal

Communication提高你的非语言交流Body

Motions

身体动作:Physical

characteristics身体特征Touching

behavior触摸动作Voice

characteristics语言特征Bodyposition身体20Motivation

激励Performance=Skill+Motivation表现=技能+激励Understanding rson’s

needs

is

among

the

most

importantaspects

of

motivation.明白个人需求是激励的最重要的方面Vital

Components

ofMotivation

激励的重要组成部分Intrinsic

and

extrinsic

motivation内在和外在的激励Direct

and

indirect

methods

ofmotivation直接和间接的激励方式1.Focus

of

control控制焦点Players’

needs

and

motivation球员的需求和21Compliance

同意Identification

识别Internalization

认同The

3

items

above

need:三个显著的需求：To

play

for

fun有To

be

with

other

people

和他人—起To

demonstrate

competence

in

order

to

feel

worthy

为了自身价值展示能力Direct

Methods

直接⽅式22Situations

or

the