南开大学22年春学期《饭店业人力资源管理（一）（二）（EI双语）》在线作业平时作业

1、-本页为预览页PAGE15-本页为预览页-本页为预览页22春学期（高起本：1509、1603、1609、1703）饭店业人力资源管理（一）（二）（EI双语）在线作业-00002第1题. 确定工作的基本职责、责任、工作条件以及工作行为的归纳记录是( )。选项A：工作描述选项B：工作设计选项C：工作分析选项D：工作概述参考答案：A第2题. At a large downtown convention hotel, final candidates for open bell staff positions are asked to lift several bags and boxes as a

2、test. This selection technique is an example of:选项A：physical and motor ability testing.选项B：weighted application testing.选项C：pencil-and-paper testing.选项D：reliability testing.参考答案：A第3题. Herzbergs Two-Factor Theory classifies human needs into only two types. Which of the following is an example of one

3、of Herzbergs hygiene factors?选项A：salary选项B：achievement选项C：recognition选项D：opportunity to advance参考答案：A第4题. 罢工可以分为六种类型:经济罢工、不正当劳资罢工、司法权罢工、()、静坐罢工以及二级罢工。选项A：福利罢工选项B：工人罢工选项C：野猫罢工选项D：民众罢工参考答案：C第5题. A rural hotel has a modest socialization program that has no specific timetable. Which of the following asp

4、ects of socialization strategy is related to timetables for certain types of training?选项A：serial vs. disjunctive选项B：formal vs. informal选项C：tournament vs. contest选项D：fixed vs. variable参考答案：D第6题. The federal government has an important function related to compensation administration. Which of the foll

5、owing federal agencies conducts wage and hour audits to check a companys compliance with the Fair Labor Standards Act?选项A：the Department of the Interior选项B：the Department of Labor选项C：the Civil Rights Commission选项D：the General Accounting Office参考答案：B第7题. Which of the following statements about job an

6、alysis is false?选项A：The degree of change associated with a position determines how often a job is analyzed.选项B：The frequency of job analysis depends primarily on the skill levels associated with the position.选项C：Observation is the simplest and least expensive method of collecting job analysis inform

7、ation.选项D：Adding new items to a menu may prompt a job analysis of cooking jobs in a restaurant.参考答案：B第8题. ()是一种仿真培训方法,受训人通过处理模拟商业环境中的种种问题得到训练,这种培训方法趣味性强,可以涉及很多现实中可能遇到的问题。选项A：模拟培训选项B：商业游戏选项C：角色扮演选项D：行为模仿参考答案：B第9题. 工会谈判队伍一般由商业代理、工会管理员、谈判人员和()组成。选项A：主谈判员选项B：工会委员选项C：工会代表选项D：当地工会主任参考答案：D第10题. Since the G

8、reat Recession began in 2008:选项A：employees have generally found it easier to advance their careers at their current employers.选项B：employees have been more likely to look for different opportunities outside of their current jobs.选项C：job applicants have been low in supply.选项D：human resource and recrui

9、ting personnel have been more focused on hiring employees at the lowest skill levels.参考答案：D第11题. A certain group of employees lists the following as their most significant work-family stressors: psychologically demanding work, irregular starting times, inflexibility of work schedules, lack of contro

10、l over decisions to work overtime, and the number of hours worked. Many of these stressors have to do with time constraints. What is the most likely identity of this group?选项A：management trainees选项B：employees who smoke选项C：employees who abuse drugs选项D：employees who care for children or seniors at hom

11、e参考答案：D第12题. 大多数饭店企业的报酬受很多因素的影响,包括企业和社会的经济条件、企业内部、外部劳动力市场、报酬支付理念,()以及政府的影响等。选项A：工会选项B：社会选项C：生活费用选项D：物价指数参考答案：A第13题. An employer has posted a list of rights employees have under OSHA. The list has two items: the right to know about hazardous materials in the workplace and the right to report violatio

12、ns of OSHA standards without fear of punishment by the employer. Which of the following rights should also be on the list?选项A：the right to accompany OSHA compliance officers during an inspection of the workplace选项B：the right to refuse to work in an unsafe environment选项C：the right to know when an ins

13、pection by compliance officers is being planned选项D：the right to a company-sponsored safety and health program参考答案：B第14题. The social readjustment rating scale identifies and ranks which of the following?选项A：job safety risks选项B：job satisfaction选项C：sources of stress选项D：causes of turnover参考答案：C第15题. 对工作

14、的整体概述、着重描述工作职责中的一般职能和责任,同时也被称为“职责的一般性陈述”指的是( )。选项A：工作简化选项B：工作描述选项C：工作分析选项D：工作概述参考答案：D第16题. Under OSHA regulations, in which of the following circumstances could an employee be punished by his or her employer legally?选项A：An employee reports his employers violations of OSHA regulations to compliance o

15、fficers.选项B：An employee refuses to work in the environment her employer provides because it is unsafe by OSHA standards.选项C：An employee demands to see Material Safety Data Sheets for materials being used in his work area.选项D：An employee leaves her station without permission and accompanies complianc

16、e officers on their inspection of her workplace.参考答案：D第17题. 进行需求评估时要从三个方面进行分析:组织分析,任务和( )分析以及个人分析。选项A：行为选项B：工作选项C：目标选项D：标准参考答案：A第18题. 培训是一个循环周期而不是一个单一事件,任何培训的第一步都是( )。选项A：选择受训人选项B：明确培训目标选项C：建立培训标准选项D：培训需求评估参考答案：D第19题. 有些饭店把岗位引导分为两个部分,第一部分侧重(),第二部分侧重于具体工作环境。选项A：企业历史选项B：企业文化选项C：企业宗旨选项D：企业整体情况参考答案：D第20

17、题. ()是一种最通用的培训需求评估方法,这种测试可以检验员工完成一项工作任务的能力。选项A：工作抽样选项B：业绩评估选项C：关键事件选项D：技能测试参考答案：D第21题. 研究人员发现造成流动的原因可以分为三种:报酬低;以及()。选项A：团队成员的排挤选项B：错误或不当的聘用行为选项C：不适用企业的文化选项D：管理不善和企业道德的缺失参考答案：B,D第22题. 有效的员工选择是企业管理层的主要职能之一。管理者进行人员选择时应注意以下哪些方面( )?选项A：客观选项B：准确选项C：彻底选项D：连续参考答案：A,B,C,D第23题. 外部招聘的优势包括( )选项A：为企业带来“新鲜血液”和新思想

18、选项B：有时可以省去培训开支选项C：少了很多内部招聘可能会引起的内部纠纷选项D：会造成有员工踩着别人网上爬的风气参考答案：A,B,C第24题. 在人力资源信息系统中,个人资料应包括( )。选项A：社会保险号选项B：民族选项C：住址及电话号码选项D：婚姻状况参考答案：A,B,C,D第25题. 人力资源信息系统存储的信息包括( )。选项A：个人资料选项B：招聘资料选项C：前任雇主资料选项D：工作经验资料参考答案：A,B,D第26题. 现在最常用的笔试问卷是测试认识能力的问卷,其中包括( )。选项A：综合分析能力选项B：打字能力选项C：机械动手能力选项D：口语表达能力参考答案：A,C第27题. 与个

19、人抢矿介绍表不同,加权申请表侧重应聘者的( )。选项A：工作经验选项B：个人态度选项C：生活经验选项D：社会价值观参考答案：B,C,D第28题. 为了使自己的员工了解职位空缺的情况,通常企业可以采取以下哪些做法()?选项A：数据库招聘选项B：政策在就业中介选项C：在告示板上张贴通告选项D：利用员工的推荐信息参考答案：C,D第29题. 企业多提供的福利一般可以分为以下哪些类()?选项A：加班津贴选项B：强制福利选项C：养老金及退休福利选项D：再就业计划参考答案：B,C第30题. 工会谈判队伍一般由()组成?选项A：工人代表选项B：商业代理选项C：工会管理员选项D：当地工会主任参考答案：B,C,D

20、第31题. 生产率是评价工作质量的标准。选项A：对选项B：错参考答案：B第32题. 很多饭店依靠经理根据申请表来主观判断应聘人的资格,加权申请表和个人情况介绍两栏就足以使经理对应聘者的个人情况作出客观的评价。选项A：对选项B：错参考答案：A第33题. 所谓反向影响指的是关注公平就业机会这个法律体系的设置对以往雇佣行为的逆向作用。选项A：对选项B：错参考答案：A第34题. The frequency of job analysis depends primarily on the skill levels associated with the position.选项A：对选项B：错参考答案：B

21、第35题. 相关校标效度侧重预测因子和标准评分之间的关系。选项A：对选项B：错参考答案：A第36题. 公平就业机会法律体系的发展遵循一种共同模式:一、强调人事政策;二、针对人事管理中的不公平现象;三、重点矫正以往的歧视;四、重视受保护集团的反向影响。选项A：对选项B：错参考答案：A第37题. Cutting training budgets is one of the last measures an organization will take to cut costs during difficult economic times.选项A：对选项B：错参考答案：B第38题. EEO ref

22、ers to the laws and regulations that protect the rights of an identified group or class.选项A：对选项B：错参考答案：A第39题. 面试根据面试人的面试尺度可以分为3类:非机构性面试、半结构性面试和结构性面试。选项A：对选项B：错参考答案：A第40题. Candidates should not spend much time taking notes during the interview.选项A：对选项B：错参考答案：A第41题. 1986年的移民改革及控制法对在美国境内发生的对外国人的雇佣行为做出了规定。选项A：对选项B：错参考答案：A第42题. Selection tests are considered illegal if they measure issues not related to job specifications.选项A：对选项B：错参考答案：B第43题. 在人力资源信息系统中,工作经验资料应包括