英文邮件常用板

1、一、 英文邮件常用板1. 开场白也很有门道：正规写法,如学校写给Harry Potter,就是Dear Mr. Potter,熟人写法，如小天狼星写给Harry Potter,就是Dear Harry,亲密写法，如赫敏写给Harry Potter,就是Hi Harry,不知名写法，如Harry Potter写给学校，就是To whom it may concern2. 如果是回复邮件，可以先表谢意：Thank you for your prompt reply.Thanks for getting back to me.感谢你的回复！Thank you for contacting our c

2、ompany.感谢联系我们。3. 如果是发送邮件，直接切入主题：I am writing to enquire about我想问一下I am writing in reference to关于我想说4. 为了使正文简洁、有条理，可以用：连接词如first、second、next、finally；数字如1234项目符号如5. 补充，二次感谢或期待回信：Thank you for your patience and cooperation.谢谢你的耐心和配合。I look forward to hearing from you.期待你的回信。If you have any other questi

3、ons please feel free to contact me.If you have any questions or concerns, dont hesitate to let me know.如有任何问题，请随时联系我。6. 结束语Best regards,Sincerely,Cheers,二、 写英文商务邮件必备的9大黄金句子1. 发起会议Initiate a meetingI would like to hold a meeting in the afternoon about our development planning for the project A。今天下午我建

4、议我们就A项目的发展计划开会讨论一下。I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben。我建议我们今晚九点半和Brown小聚一下，你和Ben有没有空？Wed like to have the meeting on Thu Oct 30. Same time。十月三十号(周四)，老时间，开会。Lets make a meeting next Monday at 5:30 PM SLC t

5、ime。下周一盐湖城时区下午五点半开会。I want to talk to you over the phone regarding issues about report development and the XX project。我想跟你电话讨论下报告进展和XXX项目的情况。2. Seeking for more information/feedbacks/suggestions咨询信息/反馈/建议Shall you have any problem accessing the folders, please let me know.如果存取文件有任何问题请和我联系。Thank you

6、and look forward to having your opinion on the estimation and schedule。谢谢你，希望能听到更多你对评估和日程计划的建议。Look forward to your feedbacks and suggestions soon。期待您的反馈建议！What is your opinion on the schedule and next steps we proposed?你对计划方面有什么想法？下一步我们应该怎么做？What do you think about this?这个你怎么想？Feel free to give you

7、r comments。请随意提出您的建议。Any question, please dont hesitate to let me know。有任何问题，欢迎和我们联系。Any question, please let me know。有任何问题，欢迎和我们联系。Please contact me if you have any questions。有任何问题，欢迎和我们联系。Your comments and suggestions are welcome!欢迎您的评论和建议！Please let me know what you think?欢迎您的评论和建议！Do you have an

8、y idea about this?对于这个您有什么建议吗？It would be nice if you could provide a bit more information on the users behavior。您若是能够就用户行为方面提供更多的信息就太感激了！At your convenience, I would really appreciate you looking into this matter/issue。如果可以，我希望你能负责这件事情。3. Give feedback意见反馈Please see comments below。请看下面的评论。My answer

9、s are in blue below。我的回答已标蓝。I add some comments to the document for your reference。我就文档添加了一些备注，仅供参考。4. Attachment附件I enclose the evaluation report for your reference。我附加了评估报告供您阅读。Please check the attached file for todays meeting notes。今天的会议记录在附件里查收。The attachment is the design document, please revie

10、w it。设计文档在附件里，请评阅。For other known issues related to individual features, please see attached release notes。其他个人特征方面的信息请见附件。5. Point listing列表Today we would like to finish following tasks by the end of today: 1.2。今天我们要完成的任务：1.2。Some known issues in this release: 1.2。声明中涉及的一些问题：1.2。Our team here revie

11、wed the newest SCM policy and has following concerns: 1.2。我们阅读了最新的供应链管理政策，做出如下考虑：1.2。Here are some more questions/issues for your team: 1.2。以下是对你们团队的一些问题：1.2。The current status is as following: 12目前数据如下：12Some items need your attention: 1.2。以下方面需提请注意：1.2。6. Raise question提出问题I have some questions ab

12、out the report XX-XXX我对XX-XXX报告有一些疑问。For the assignment ABC, I have the following questions: 就ABC协议，我有以下几个问题：7. Proposal提议For the next step of platform implementation, I am proposing关于平台启动的下一步计划，我有一个提议I suggest we can have a weekly project meeting over the phone call in the near future。我建议我们就一周项目开一个

13、电话会议。Achievo team suggest to adopt option A to solve outstanding issueAchievo团队建议应对突出问题采用A办法。8. Thanks note感谢信Thank you so much for the cooperation。感谢你的合作！I really appreciate the effort you all made for this sudden and tight project。对如此紧急的项目您做出的努力我表示十分感谢。Thanks for your attention!谢谢关心！Your kind assi

14、stance on this are very much appreciated。我们对您的协助表示感谢。Really appreciate your help!非常感谢您的帮助！9. Apology道歉I sincerely apologize for this misunderstanding!对造成的误解我真诚道歉！I apologize for the late asking but we want to make sure the correctness of our implementation ASAP。很抱歉现在才进行询问，但是我们需要尽快核实执行信息。三、 白骨精Office

15、口语笔记4：发传真写邮件，小case1. 发传真必备第一句：你能把它传真给我吗经典表达：Could you please fax theinvoice/invitation/quotationto me?你能把发票/邀请函/报价单传真给我吗？举一反三：Would you like to fax XXX to me?Please send me a fax. My fax number is XXX.白骨精须知：传真机号码的构成国内传真号码：区号（北京010，广州020，上海021，天津022，重庆023）+传真号码国际传真号码：国际代码（00）+国家代码（中国86，美国1，日本81，德国49）

16、+区号（去掉区号前的0）+传真号码2. 2.发传真必备第二句：我要给XXX发传真，请给我个信号。经典表达：Im sending a fax to XXX. Please give me asignal.我要给XXX发传真，请给我个信号。举一反三：I guess there is something wrong with their fax machine. It isunavailablenow. Ill send it later.白骨精须知：发传真一般步骤Step1：把要传真的纸张，一般有字的一面朝下（各传真机不同，请根据指示操作）放入传真机；Step2：拨号。（1）有单独的传真号码时：拨

17、号，在电话接通后，听到“嘀”一声后，按启动键；传真机显示“send”状态后，放下话筒，听到“嘟”一声后，说明传真已发送完成。听到忙音，则重新拨号。（2） 电话和传真机共用一个号码时：拨号，在电话接通后，请对方给你一个传真信号，听到“嘀”一声后，按启动键；后面步骤同上。3. 3.发传真必备第三句：传真已发，请查收。经典表达：I have faxed you XXX. Please have a check.我已经把XXX传真给您，请查收。举一反三：It would be great if you sign it and fax it back to me.白骨精须知：有些文件需要对方在收到传真后

18、签名、批注，那么就请对方稍后再把以签名或批注的传真再发还给你。4. 4.发传真必备第四句：传真有些问题，请再发一次。经典表达：I have received your fax. But some pages were missing. Could you please fax it again?传真已收到，不过有缺页，请再发一次。举一反三：There were some pages tooblurredto read. Please send it again.Im afraid you have sent the wrong file. Could you check it and send

19、 it again?5. 5.写邮件必备：详细信息我会发电邮告诉你。经典表达：Ill email you tomorrow with the details.我明天发电邮说明详细信息。举一反三：Ill send an email to the partiesconcernedASAP.Ill write an email to explain the details.Let me check the email and report to you later.四、 这样写邮件，人人都想帮你忙1. 邮件的开头感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下

20、会很有帮助。1.Thank you for contacting us.分析：如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。2.Thank you for your prompt reply.分析：当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.”3.Thank you for providing the requested information.分析：如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子

21、表示你仍然对他们的付出表示感激。4.Thank you for all your assistance.分析：如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate your help in resolving the problem.”5.Thank you raising your concerns.分析：就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.”2. 邮件的

22、结尾在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。1.Thank you for your kind cooperation.分析：如果你需要读者帮助你做某事，那就先得表示感谢。2.Thank you for your attention to this matter.分析：与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。3.Thank you for your understanding.分析：如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。 4.Thank you for yo

23、ur consideration.分析：如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。5.Thank you again for everything youve done.分析：这句句子可以用在结尾，和以上有所不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢你们的付出。五、 6步教你写出漂亮的邮件1. Start With an Appropriate Salutation邮件开头称呼要恰当：Some people jump straight into the text of an email without so much

24、as a “hi”. Its polite to add a salutation, just as you would with a letter. That might look like:有些人写邮件不喜欢加称呼，甚至连简单的“你好”都忽略，直接开始正文内容。孰不知就像在传统的信件上一样，写上称呼是一种礼貌的象征。称呼可以这样写：#Dear Sir/Madam 亲爱的先生/女士#Dear Mr. Johnson 亲爱的约翰逊先生#Hi Sue 苏，你好#Hello Fred 你好，福瑞德Your salutation needs to be appropriate. If youre w

25、riting to a prospective employer, “Dear Mr. Johnson” is probably the best way to go. “Hi Bob” is going to look unprofessional.称呼必须恰当。若邮件对象是你未来的上司，“亲爱的约翰先生”这样的称呼应该为最得体的。像“你好，鲍勃”更适用于随意的场合。But dont assume that formality is always the right answer. If youre writing to a friend of a friend, using “Dear”

26、plus their surname is going to seem oddly stilted.那么，是不是正式的用语就万能呢？绝对不是。若你给你朋友的朋友写邮件，那用“亲爱的+姓”就显得异常别扭。If in doubt, “Dear first name” will usually work just fine.当你判断不出哪种场合该用什么称呼合适，你可以使用“亲爱的+名”来应付所有情况。2. Get Straight to the Point直奔主题Your correspondent wont want to wade through paragraphs of waffle so

27、get straight to the point. If youre writing to someone out of the blue, dont give them your life story before you make a request.相信阅读你邮件的人不会愿意仔细浏览你那空洞无聊的长篇大论，所以你需要直奔主题。如果你想写封邮件安慰某个心灵受伤的朋友，开头先把你的建议亮出来，然后再用你的亲身经历来辅助说明。Getting straight to the point might mean that the first line of your email (after th

28、e salutation) looks something like this:直奔主题意味着邮件内容的第一行应该是这样：#Im working on an article about Acme Widgets for XYZ publication, and wondered if you had a few minutes to answer the following three questions.我现在正在写一篇要交给某某出版社关于极致控件的文章，不知道您有没有时间回答3个问题呢？#Could you supply me with a quote for the following

29、project?可否对下面的设计项目进行引证？#Id like to discuss the revisions with you. Would Tuesday at 2pm be a good time?我想和你谈谈修订的事。这周二下午两点您有空吗？#Ive attached the documents you requested at our meeting yesterday.昨天会议上您要求的文件已附上，请查收。You may well need to include more details, but if you put the important point up front,

30、your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realise that you need a reply.当然，你需要再增加更多的细节内容。若将邮件重点放到内容的开头，你将收到更加及时的回复信息。如果你的问题在邮件后头，收信人可能都不会意识到你在等他回复。3. Keep it Short内容言简意赅Try to keep your email as short as possible. Make the par

31、agraphs short, too long paragraphs can be difficult to read and take in.尽可能将你的邮件内容写得简单明了。文章太长不易阅读和吸收。Do make sure you give enough information for your correspondent to be able to make a decision, if thats required. You might find that its best to offer this as an attachment youll have more flexibili

32、ty over formatting, and your correspondent can print out the attachment easily.若对方需要通过你的邮件来做决策，那你一定要在邮件中将相关信息写完整。为了能更灵活地排版，你可以把这些信息作成附件形式，以方便对方将其打印出来。4. Use Numbered Points将内容编号If youve got several questions or points to make, its very helpful to number them. This makes it easy for the other person

33、to respond to each one, especially if some just require a yes/no response or a single word answer. For instance:对于那些为了咨询或提供各种问题的邮件，最好将问题一点一点的列举出来，以便于他人对每个问题作答，尤其当某些人更倾向于对问题只回答“是”和“否”的时候。例如：#Could you let me know:能否告知：#1. How much it would cost for the website design1. 网站设计费用#2. How much for the webs

34、ite design plus a tri-fold brochure2. 网页设计加一份三页宣传册的费用#3. Whether you could complete #2 by the end of April3. 您能否在四月底完成第二点所述工作？Its also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed.将你的问题或观点用图标的方式罗列出来是很实用的，倘若你用

35、一段话将几个点全部涵盖，那对方有可能会漏看其中的几点。5. Re-read and Use Spell-Check重新阅读一遍，校对拼写错误A typo or spelling mistake can turn one word into an entirely different one. If youre using email in a professional capacity, that mistake could be embarrassing or even offensive. It might alter the whole meaning of your email: a

36、missing “not”, for instance, could potentially cause problems.排版或拼写错误有时能导致对一个单词的误解。尤其当你用邮件来沟通专业性内容时，这样的错误就很尴尬，甚至有些失礼。它可能改变你整个邮件的意思。比如：少写了个“不”，就可能会引起某些问题。Spell-check should help you avoid any silly mistakes but use your eyes and brain too. There are plenty of words that spell-check wont pick up. If y

37、oure emailing from a device with predictive text and an auto-correct feature, make sure you always re-read what youve typed.因此检查拼写将避免你犯这些低级错误，但这里强调不仅仅用眼睛检查，还得用大脑思考。有些错误不一定能轻易检查出来。如果你的邮件系统有字句联想功能和自动纠错功能，一定要把写出来的内容再通读检查一遍。6. Make Your Signature Useful充分利用邮件签名Do you have an email signature? (Thats the

38、text that appears automatically at the bottom of your email.) Some people dont use one at all; others have a funny quote or favorite saying.你设置过邮件签名吗（它将会在你每次邮件内容的下方自动生成）？有些人从来都没有使用过它，但我们也看过一些非常有意思和哲理的签名。Whether youre using email for professional or personal reasons, make your signature useful for bo

39、th you and your recipient. That might mean:无论你是为了工作还是私人聊天，加注签名对你和邮件接收者都有好处，因为这意味着可以：Giving the link to your website加上你的网页链接Including your work address and/or phone number写上你的工作地址或电话号码Adding links to your social media accounts注上你的社会媒体工具帐号（例如博客，微博，论坛）Putting in a line to promote your recent book / blo

40、g / product宣传你最新的书籍，博文或产品If your email provider allows it, you may even want to create several signatures to use for different purposes (e.g. one for emailing friends, one for new business contacts).有些邮箱甚至还提供用户根据不同目的设计不同签名的服务（比如：一个对朋友使用，一个对新结识的企业伙伴使用）。六、 商务写作指南：商务邮件开头如何写？If you dont know the name of

41、 the person you are writing to, start business emails with either of the following:如果你不知道邮件是写给谁的，商务信函可以用下面任意一种方式开头：Dear Sir,/Dear Madam,尊敬的先生,/尊敬的女士,Dear Madame, is wrong.“亲爱的夫人”这种写法是错误的If you dont know whether youre writing to a man or a woman use:如果你不知道是写给先生还是女士，可以写：Dear Sir or Madam,尊敬的先生或女士，It i

42、s not usual to start an email To whom it may concern. This should bereservedfor letters of reference or similar communications when therecipientis an unknown third party.以“致相关人士”开头并不常见。这种用法一般用在推荐信或与其相似的交流中，收件人是不了解的第三方。It is always better to use somebodys name if you know it. If it is the first time

43、you are writing to someone, use either of the following:如果知道对方姓名，邮件中写上总是好的。如果这是你第一次写信给某人，可以用下面任意一种方式开头：For men: Dear Mr XXXX,写给男士：尊敬的XXX先生For women: Dear Ms XXXX,写给女士：尊敬的XXX女士Once you get to know someone, i.e. after exchanging one or two emails or if you meet them in person, it is usually OK to use

44、their first name.一旦你认识了对方，比如在往来一两封邮件或见过面以后，可以在邮件中称呼名字。Use Dear Sirs, if you are writing to more than one person even if the group of people includes women.如果你写邮件给两个或以上的人，即使这些人里有女士，请写“尊敬的先生们”Dear Ladies and Gentlemen, is wrong. “Ladies and Gentleman” is only used in formal speech.尊敬的女士们先生们”是错误的，这种用法只

45、用在正式演讲中。The word Dear may beomittedin less formal emails. Instead, you may just open with the persons first name/peoples first names.“dear”在不是特别正式的邮件中可以省去。你可以直接以对方（个人或群组）的名字开头。Here are some example opening sentences for emails:下面有一些邮件开头的例句：I hope you are well.我希望你一切都好。I hope you enjoyed your holiday

46、 and are finding it easy to settle back in to work.我希望你已经好好享受假期并且很快重新投入工作。Thank you very much for your email. I am glad to hear that you and your family are well.非常谢谢你的邮件，我很高兴听到你和你的家人都很安康。Thank you for yourpromptreply.感谢您的及时回复。I apologize for not replying sooner, but I have been very busy these last

47、 few weeks.很抱歉没能及早回信，但是过去几周实在太忙。Thank you for getting in touch with us about XXXX. (Less formal, more friendly)非常感谢你关于XXXX联系我们。（不是很正式,更友好）Thank you for contacting us regarding XXXX. (More formal)非常感谢您因关于XXXX的事接洽我们（更正式）With reference to your email of date, I would like to bring the following to your attention.关于你（时间）寄来的邮件，我有几点想跟你说的。As a follow-up to our phone call t