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1、中英随身手册检查护照 Check PassportCustom Office: May I see your passport, please? Where are you stayin麻烦请给我你的护照。 将在那儿住宿?Guest: Here is my passport / Here it 这是我的护照。/I will stay at * Hotel.我将住在 * 饭店。C: What's the purpose of your visit旅行的目的为何?G: Just for sightseeing/trav观光 / 旅行。C: Do you have a return tick

2、et to China是 否有回程机票?G: Yes, here it i有的,这就是回程机票。C: How long will you be staying in the Maidive预?计在马尔代夫停留多久 ?G: * days.* 天。G: How much money do you have with you随身携带多少现金?G:l have * dollars大约* 元。(多于 30 美元)海关申报 customer declare一般过关时,拿以下这些表和护照(有效期在六个月以上),就会给你30天旅游落地签证1)入境表 disembarkation card/arrival ca

3、rd2)出境表 embarkation card/departure card3)健康资讯 health information分别填好这三项,到马累出关的时候,海关会要这个表,审查后会在上面盖个章,然后只把 出境表给你,出境表大家一定要保存好,回来的时候要给海关的,不然会遇到麻烦。c: your passport and declaration card, please. do you have anything to declare出 示护照和申 报单。是否有东西要申报?选择 1/ g:no, i don't没 有。c: please open your ba请打开行李。What

4、are these?这些东西是是什么?g: these are for my personal us这些是我私人使用的东西。选择 2/ yes, i have*.是的,我带了 *。c: o.k. please give this declaration card to that officer at the 请拿上这张申请行李遗失 Baggage LostGuest: I can in' rfiy baggage. Could you please check it urgently找不到我的行李。是否可以紧急查询?Staff: Please wait for a moment whi

5、le we are investigating. Your claim tag, plea我们?正在调查, 请稍等请出示行李票。Staff: We'd like you to make a lost baggage report. Would you come with me to the office?须填 行李遗失报告。请和我到办公室。Staff: Could you describe your baggag 请描述你的行李。How many pieces of baggage have you lost?总共遗失几件行李 ?Guest:* (颜色§尺寸§特点&

6、#167;件数 etc)Staff: Your contact way, please?Guest:* (预定的酒店地址,停留天数,电话等)Please deliver the baggage to my hotel as soon as you've located旦找至 U行李,请立即送至 U我停留的饭店 入住Check in :在前台deposit 押金 signature 签名 credit card 信用卡 room key 房卡 register登记 passport 护照 tips 小费 Depositing Bag寄 存行李Bellman 行李员 Concierge礼宾

7、部Guest:l 'like to leave this with yo我可以把行李寄放在这吗? Bellman: Certainly, sir. Is there anything valuable or breakable in your b您g包里有易碎或贵重 物品吗?B: Thank you, here is your tab No.*谢谢,这是您的行李牌。入住后,要求所需服务Housekeeping客 房打扫In room dining送 餐服务Currency Exchang外 币兑换Morning call serviced 醒服务O: This is operator.

8、 May I help yo这里是总机,有什么可以帮您? G: Yes,' d like to be woken up tomorrow morning 我想让你们明早叫醒我。O: Certainly,At what time?当 然,几点?G: At around * a.m.大约在 *O: May I have you room number您的房号?G: *, pleaseO: Yes, sir. A morning call for room * at *. We will call at time, and anything else I can do for you?是的,

9、先生要求*叫醒服务。我们将准时叫醒您,还有什么可以帮您?G: No thank you.O: Hope you enjoy your stay.就餐napkin 餐巾 soup spoon汤匙 knife 餐刀 cup 杯子 glass玻璃杯 mug马克杯 toothpick 牙 签 fork 叉子 dish 碟 plate 盘 straw 吸管 coffee mate 奶精 tea bag 茶包 black tea 红 茶 mineral water 矿泉水 milk-shake 奶昔 honey 蜂蜜 orange juice 橘子汁 tomato sauce 番茄酱 mustard 芥茉

10、 salt 盐 sugar 糖 sour 酸 bitter 苦 soy sauce 酱油1. May I have a menu, please 请给我菜单。2. What is the specialty of the restaurantCould you recommend todays popular dish? I prefersomething light/spicy.餐厅招牌菜是什么?可以推荐餐厅的今日热卖菜吗?我想要清淡些/辣的.3. What kind of drinks do you have 餐厅有些什么饮料?4. Do you offer vegetarian dish

11、es 餐厅是否有供应素食?5.I' d like* .我想要一份 *。6. How do you like your steOk你的牛排要如何烹调?Guest: Well done(medium/rare),pleas全熟(五分熟 / 全生)。离店:Check-out1. Excuse me. We're leaving today. I'd like to pay our bills no劳驾。我们今天要离去了。我希 望现在就把账结清。2. Staff: Have you used any hotel non-free charge services this mor

12、ning, Mr.*?,今天早晨 您是否用过旅馆服务设施,或在旅馆餐厅用过早餐?Guest:Yes, I just use the mini bar to drink some water, but I didn't use any serv是的,我使用过小冰箱的瓶装水,但是我没有使用过任何付费服务设施。赞赏别人当为您提供满意服务:1)You look great today.你今天看上去很棒。)【每天都可以用!】2)Well done!(你干得非常好。)【国际最通用的表扬!】3) I ' m vepyeased with your work.(我对你的工作非常满意。)【正式、

13、真诚的赞扬!】4)You have a good sense of hum(t你真幽默。)5) This is really a nice plac(这真是个好地方!)【随口就说、但效果很好的表扬!】神仙珊瑚岛菜单SAMPLE MENU MATHEEFARU 品菜单appetizers 开 胃品Viet namese marin ated chicke n salad$16 US越南腌鸡肉沙拉roasted pumpkin, dried figs, walnuts, rocket leaves, truffle oil dressing$16 US烤南瓜,干无花果,胡桃,火箭叶,松露油酱cut

14、tle fish, chorizo, chickpea, mint salad, lime olive oil$18 US墨鱼,香肠,鹰嘴豆,薄荷沙拉,橄榄油,酸橙Maldivian spiced lamb, mesclun lettuce, tomato, cucumber,onion, avocado, lem on yoghurt$18 US卤羊肉,生菜,西红柿,黄瓜,洋葱,鳄梨,柠檬酸奶Chilled praw ns, soba no odles, vegetables, seaweed, spicy sour sauce$22 US冷冻虾,养麦面,蔬菜,海带,辣酱油tomato, b

15、uffalo mozzarella salad, basil oil$15 US西红柿,奶酪沙拉,罗勒油gree n tea panna cotta, local sn apper sashimi, salm on pearls, pickled cucumber and gin ger dress ing$17 US绿茶奶油布丁,鲷鱼,鲑鱼卵,腌黄瓜,生姜beef carpaccio, lime papaya relish, wonton wafer, watercress$17 US意大利生牛肉片,酸橙木瓜汁,馄饨威化,豆瓣菜lobster medallio ns, avocado, ma

16、ngo tia n, gazpacho dress ing$22 US龙虾,鳄梨,芒果,西班牙凉菜汤duck and chicke n terri ne, apple, celery, masterstock reduct ion$22 US鸭和鸡砂锅,苹果,芹菜twice cooked goats cheese souffle, fennel remoularde, orange syrup$22 US奶酪泡芙,茴香蛋黄酱,橙色糖浆sesame seed rolled tuna, preserved lime cilantro, fried onion salad, chili oil$22

17、 US芝麻卷金枪鱼,酸橙,胡荽叶,炸洋葱沙拉辣椒油soups汤类Duck, lem on grass, gala ngal and young coc onut soup$ 15 US鸭,香茅,高良姜和椰子汤Pumpk in, I obster soup, caviar cream$ 15 US南瓜,龙虾汤,鱼子酱Lamb and pearl barley soup$ 15 US羊肉和大麦汤caramelized onion soup, gruyere cheese$ 15 US 焦糖洋葱汤,奶酪healthy and vegetariar健康素食sun dried tomato risott

18、o, mushrooms, baby spin ach, shaved fennel salad$28 US番茄烩饭,蘑菇,嫩菠菜,茴香沙拉stir fried chicke n, seas onal vegetables, tamari nd, steamed rice$ 32 US 炒鸡肉,时令蔬菜,罗望子,米饭grilled pumpk in pole nta, rocket leaves, bell peppers, olive tape nade$25 US烤南瓜玉米粥,火箭叶,甜椒,橄榄油带子udo n no odles, gree n onions, fried tofu, bo

19、k choy, bea n sprouts, shitake mushrooms, soy mirin dress ing$21 US乌冬面,葱,油炸豆腐,豆芽,香菇,酱油pan fried haloumi cheese, moussaka vin aigrette, watercress$19 US油炸奶酪,慕沙卡辣酱,豆瓣菜caramelized onion tart, rocket leaf salad, gorg on zola cheese$24 US焦糖洋葱馅饼,火箭叶沙拉,奶酪fish 鱼seared yellow fin tuna, pomelo, snow pea ten d

20、rils, sweet pork crackli ng, lem on basil jus$35 US烤金枪鱼,蜜柚,豌豆苗,烤猪肉,柠檬罗勒汁pan fried local sn apper fillet, garlic puree, globe artichokes, sn ake bea ns, chicke n jus$32 US 煎鲷鱼片,蒜泥,蓟,蛇豆,鸡汁grilled king praw ns, stir fried potato, zucchi ni, cap on ata salad, basil oil$ 35 US 烤虾,炒土豆,碎茄子,罗勒油grilled lobst

21、er tail, papaya ravioli, baby spin ach, lime walnut dress ing$54 US烤龙虾尾,木瓜馄饨,嫩菠菜,酸橙核桃汁pan seared atlantic salmon fillet, poached apples, celery, tomato chili compote$36 US煎鲑鱼片,煮苹果,芹菜,糖渍番茄辣椒Pan fried maldivia n spiced whole local reef fish, copi sata ni, yogurt dress ing$35 US煎珊瑚鱼,魔鬼鱼,酸奶酱pan seared l

22、ocal tuna, tempura vegetable nori, wasabi beurre bla nc, sweet soy$33 US煎金枪鱼,天妇罗蔬菜紫菜,黄油沙司,甜酱油meat and poultry肉类及家禽New Zeala nd roasted lamb loi n, potato tarte tati n, gree n pea mi nt puree, pan jus$37 US烤羊里脊,土豆派,豌豆薄荷酱angus beef tenderloin, pumpkin bread and butter pudding, shitake mushrooms, lime

23、and ginger caramel jus$42 US牛里脊,南瓜面包,黄油布丁,香菇,酸橙和生姜焦糖汁veal ten derlo in, garlic and olive potato crush, braised witlof, fig syrup$38 US小牛里脊,大蒜,橄榄油,土豆泥,烧菊苣,无花果糖浆ove n roasted duck breast, sushi rice cake, bok choy, red curry sauce$36 US烤鸭胸,寿司米糕,白菜,红咖喱酱pasta面食saffr on linguine, sea scallops, praw ns, squid, garamasala cream$25 US 细面,海扇贝,大虾,鱿鱼penne pasta, chorizo sausage, kalamata olives, tomato, garlic con fit, aged parmesa n$26 US 空心面,香肠,橄榄,番茄,大蒜,帕尔玛干酪fe

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