a letter of complaint

1、 A Letter of ComplaintLearning aims:To master the structure of a letter of complaint by analyzing the model essay.To learn to express the problems clearly and effectively by using linking words.To improve the ability of thinking logically by drawing a mind map.Step1 Lead in.Task 1: Watch a short vid

2、eo and try to complete the letter.Dear sir/madam, Im Stella, who bought a cell phone in your shop the other day. I feel bad to trouble you but I am unsatisfied with it . The reasons for my dissatisfaction are as follows. For one thing, . For another, Whats worse, .Above all, I appreciate it if you r

3、eplace it for me or give me a refund. Thank you for your consideration and Im looking forward to your reply. Sincerely yours, StellaStep2 Summarize the structure of the letter by drawing the mind map based on the writing. Mind map:Step 3 Focus on Part 2 -How to express the problems clearly and effec

4、tively Try to imagine what happened and draw the mind map.Task 2Group1-6:When having beef noodles in the restaurant last weekend, something unhappy happened.Mind map:Writing:Task 3Group7-12: I took the international flight No. XY123 home yesterday but I had a bad experience.Mind map:Writing: Step 4

5、Practice makes perfect 学以致用Task 4: Watch a short video of the story between Mr. Chen and the receptionist前台接待员, try to finish Part 2 of the letter of complaint and draw the mind map.今年圣诞节，成功人士Mr. Chen 出国旅游，入住了全球著名的Hilton Hotel，当洗完澡后，他发现,房间竟然没有hair dryer，于是他就去酒店前台Hotel ReceptionMind map:Dear manager,

6、 I feel so happy that I lived in Hilton Hotel this Christmas, but now Im writing to complain about your service. In a word, I hope you can investigate the problem and make an apology to me. Thank you for your time.Sincerely yours,Chen Homework死记硬背是一种传统的教学方式,在我国有悠久的历史。但随着素质教育的开展,死记硬背被作为一种僵化的、阻碍学生才能开展

7、的教学方式,渐渐为人们所摒弃;而另一方面,老师们又为进步学生的语文素养煞费苦心。其实,只要应用得当,“死记硬背与进步学生素质并不矛盾。相反,它恰是进步学生语文程度的重要前提和根底。书面表达假设你是李华，上周在某网店购置了一本英文字典,由于字典质量问题，给该网站的负责人写一封投诉信。AspectsAssessmentYes/NoContent这个工作可让学生分组负责搜集整理,登在小黑板上,每周一换。要求学生抽空抄录并且阅读成诵。其目的在于扩大学生的知识面,引导学生关注社会,热爱生活,所以内容要尽量广泛一些,可以分为人生、价值、理想、学习、成长、责任、友谊、爱心、探究、环保等多方面。如此下去,除假

8、期外,一年便可以积累40多那么材料。假如学生的脑海里有了众多的鲜活生动的材料,写起文章来还用乱翻参考书吗?Does it include a complete mind map?其实,任何一门学科都离不开死记硬背,关键是记忆有技巧,“死记之后会“活用。不记住那些根底知识,怎么会向高层次进军?尤其是语文学科涉猎的范围很广,要真正进步学生的写作程度,单靠分析文章的写作技巧是远远不够的,必须从根底知识抓起,每天挤一点时间让学生“死记名篇佳句、名言警句,以及丰富的词语、新颖的材料等。这样,就会在有限的时间、空间里给学生的脑海里注入无限的内容。日积月累,积少成多,从而收到水滴石穿,绳锯木断的成效。Does it add details logically and reasonably?AppearanceIs the handwriting good?LanguageIs the expression appropri