GM-gp-5供方质量过程和测量程序（共21）.ppt

1、Page 1Supplier TrainingGP-5December, 2001 EditionPage 2Supplier TrainingPurpose:Train Supplier personnel on changes to GP-5/GQTSProcess:Explanation of GP-5 enhancements and screen shots of GQTS enhancementsProduct:Understanding of process and system enhancementsPage 3Supplier TrainingOverview of cha

2、nges made to the procedureOverview of PRR System Changes in GQTSDescription of GM SupplyPower GP-5 folderWhat does this GP-5 Training Include?Page 4Supplier TrainingChanges to GP-5Control and Rework CompanyA company approved by General Motors to perform controlled shipping level 2 inspections or oth

3、er work necessary to ensure product quality. This company performs directly under the responsibility of the supplier.Line AccumulationsLine accumulations are defined as unavoidable discrepancies or singlecases of commodities where only initial response is needed. These PRRs will be issued on a month

4、ly basis per part or part group.Definitions added to GP-5Page 5Supplier TrainingQuality Performance Reports Monthly 6 panel charts that graphically display the data contained in GQTS. Charts display the following:Major Disruptions (Spills, Downtime, Stockouts)PRRsDiscrepant PartsPPMSourcing MetricsS

5、upplier evaluation system that ranks each supplier manufacturing location in terms of overall quality in one of three categories: green, yellow or red. The ranking criteria are based on the historical commodityperformance. (Example Enhanced Metric Bid List)Changes to GP-5Definitions added to GP-5Pag

6、e 6Supplier TrainingChanges to GP-5Packaging PRRs (section 4.2.2)Packaging PRR s are now defined as packaging issues that cause part/specification nonconformity, or effect salability of the part. Examples: Damaged part or material that was inadequately secured in the container Container was inadequa

7、tely secured in the carrier vehicle and caused part/material damage Container design and/or fabrication was inadequate and caused part/material damage Container that has been damaged by improper handling and caused part/material damage Mixed pallets built incorrectly and caused part/material damage

8、Parts not packaged to specification for servicePage 7Supplier TrainingChanges to GP-5Line Accumulation PRRs (section 4.3) The Line accumulation PRR should be entered in the system only after the full impact and the monthly quantity is available to the issuer. When it is appropriate for the plant, th

9、e PRR may be issued with the first occurrence of the discrepant part. Regular adjustments of the volume will then be made during the month. For awareness purposes, the issuer should indicate the possibility of adjustments when issuing the PRR.Page 8Supplier TrainingChanges to GP-5Problem Location an

10、d Direct Run Indicator (section 4.3.2) Issuer must indicate on the PRR where the problem was found. (Phase drop down box) Issuer must indicate on the PRR if the issue affects Direct Run Rate. (Direct Run Rate check box)Page 9Supplier TrainingChanges to GP-5Quantity Checked (section 4.3.6.2) The “1%

11、or 30 pieces” requirement replaced by the following wording:“The quantity checked MUST be of a statistically significant size to represent the percentage defective within the batch.”Page 10Supplier TrainingChanges to GP-5Quantities for Label Issues (section 4.3.6.4) For parts shipped in bulk such as

12、 fasteners, labels, etc. (that are received in large quantities at manufacturing locations) mislabel problems will be counted using the following escalation process.First labeling offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the suppli

13、er (Quantity nonconforming and estimated quantity nonconforming = 1) Second offense (at a particular Duns location, in last 15 months) Issuer counts only one quantity discrepant against the supplier (Quantity nonconforming and estimated quantity nonconforming = 1) The supplier will also be placed on

14、 Controlled Shipping Level 1.Third offense (at a particular Duns location, in last 15 months) Issuer counts all parts against the supplier. The supplier will also be placed on Controlled Shipping Level 2. Page 11Supplier TrainingChanges to GP-5Quantities for Label Issues (example - section 8.4)A PRR

15、 is written to a supplier for mislabeling a pallet of ten boxes of screws, each box containing 1,000 screws.If this is the suppliers first labeling offense:Quantity Checked:1000Quantity Nonconforming: 1Quantity Suspect:1000Est. Quantity Nonconforming: 1If this is the suppliers second labeling offens

16、e:Quantity Checked:1000Quantity Nonconforming: 1Quantity Suspect:1000Est. Quantity Nonconforming: 1If this is the suppliers third labeling offense:Quantity Checked:1000Quantity Nonconforming:1000Quantity Suspect:1000Est. Quantity Nonconforming:1000Page 12Supplier TrainingChanges to GP-5PRR Closure (

17、section 4.3.8) A PRR is considered closed after the customer has moved the PRR from an “Open or “Rejected” status to an Approved status. A new status field is being added to GQTS.Page 13Supplier TrainingChanges to GP-5Timeliness of Final Response (section 4.4.5) Suppliers will be measured on the tim

18、eliness of their final response. The following timestamps will be captured in the database only Implemented date Approved dateGM will use the timestamps to calculate the following metrics: Time to Implementation (Implementation date - Issue date) Time to Closure (Approved Date - Issue date)Page 14Su

19、pplier TrainingChanges to GP-5General Updates New Business Hold added to procedure (section 6.0) Issues that affect multiple plants counted as only one major disruptionPage 15Supplier TrainingPRR System Changes in GQTS This field indicates whether the PRR has an impact on the Direct Run Rate. An unc

20、hecked value indicates that the PRR does not impact the Direct Run Rate of the plant. A checked value indicates that the PRR impacts the Direct Run Rate of the plant. This field will default to unchecked.Page 16Supplier TrainingPRR System Changes in GQTSThis will automatically classify the PRR Recor

21、d as both “Problem Identified” and “Implemented”. Secondary Nonconformance is set as “Line Accumulation - Only Initial Response Required”Supplier has entered only the Initial response In Step 1: Initial Response, the Conforming Material Date field is set to the first day of the month following the c

22、urrent month. This field is set to this default value even if the supplier user had previously input a date to this field.In Step 3: Problem Identification and Action Plan, the following fields will be set (if the user entered a value for one of these fields, the user entered value will not be chang

23、ed):Root Cause drop list field to the value Other.Corrective Action Implementation Date field to current system date.Date Changes to FMEA will be Complete field to current system date.Date Changes to Process Control Plan will be Complete field to current system date.In Step 4: Implementation Process

24、, text “Not Required” will be placed in the Institutionalized text area.Line Accumulation PRRsPage 17Supplier TrainingPRR System Changes in GQTSSelect a category Phase box will no longer default to “ Production” Default will be “Select a Category” User must make a selection that represents where the problem was found.Page 18Supplier TrainingPRR System Changes in GQTSCustomer Response added as Step 5 on Supplier Response page. - Radio button added for Status - Default value is Open - Field can be updated at any time by a GM user ID with PRR upda