回复客户询盘邮件(精)

1、在外贸业务中，我们每天都在回复客人的询盘，那么你的回复是否规范，是否表达得明确而具 体呢？这是我收集到的回复报价的英文样函，和大家一起分享吧。说明涨价原因Dear Sir or Madam:En closed is our new price list which will come into effect the end of this mon th.You will see that we have in creased our p rices on most models. We have, however, refrainedfromdoing so onsome models of

2、whichwe holdlarge stocks. Theexplan ati onforour in creasedp rices stems from thefact thatwe are now paying10% more for our raw materials tha n we were paying last year, along with some ofour subc on tractors hav ing raised their p rices as much as 15%.As you know, we take great p ride in our p rodu

3、ct an dare proud of the repu tati on for quality and depen dability we have built over 15years. We will not compro mise that repu tati on because of rais ing costs. We have, therefore, decided to raise the p rice of some of our p roducts.We hope you will un dersta nd our po siti on and look forward

4、to your coop erati on.With best regards,Hillary说服买家涨价之前下单Dear Sir or Madam:This is regard ing our quotati on dated November concerning the supply of widgets( open un til the end of this mon th.2 November, and our mail offer dated 8 小机具.We are prepared to keep our offerfirm and growing. There is very

5、 littleFor your in formati on,the market islikelihood of any sig ni fica nt cha nge in the visible future. As this p roduct is in great dema nd and the supply is limited, to secure your order, we would recomme nd that you acce pt this offer without delay.Yours sin cerely,Hillary对价格作出让步Dear Sir or Ma

6、dam:Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price app roximately 8% lower tha n our quote.We acce pt your p ositi on, but we are of the opinion that

7、the quality of the othermakes does not measure up to that of our products.Although we are keen to dobus in ess with you, we regret that we cannot acce pt your coun ter offer.We do want to try and work with you, and meet your request, but the best we can dois to reduce our previousquotation by 3%.We

8、hope that this will meet yourapp roval.We look forward to heari ng from you.With best regards,Hillary答复在30日有效期的信用状付款的建议Dear Sir or Madam:Thank you for your order of 500b/w TV sets by your letter dated 17 July.We have con sidered your propo sal to pay by a 30-day letter of credit. We do not usually a

9、cce pt time credit; however, i n view of our long and mutually ben eficial relati onship, we are willi ng to make an exce pti on this time.I must stress that this dep arture from our usual p ractice relates to this tran sact ion on ly. This on e-time accommodati on does not set a p recede nt for fut

10、ure tran sact ions.I am en clos ing our sales con tract No.834 coveri ng the order. I would be grateful if you would follow the usual pro cedure.Yours sin cerely,Hillary答复直接付款的要求Dear Sir or Madam:Thank you for your letter dated 2 October requesti ng p ayme nt aga inst docume nts for con tracts No.48

11、2 and 483.We are pl eased to say that we agree to your request. We wish, however, to make it clear that in our future tran sact ions, in volved for each tran sacti on is less tha n US$5,000 or the equivale ntinRenmin bi.Should the amount exceed that figure,p ayme nt by letter of credit will be requi

12、red.We would like to say that this exce pti on is allowed only in light of our long and mutually ben eficial associatio n.Yours sin cerely,Hillary同意修改付款条件Dear Sir or Madam:We tha nk you for your letter dated 6 June and are pl eased to ack no wledge your order No. 463 of the same date for ceramic til

13、es.The modified terms of payment you propose are quite acceptable and a telex bee n dis patched to you to this effect.hasAll the items in your order can be supplied from stock and will be packed shipped immediately upon the remitta nee by telegra phic tran sfer being received.andThe followingdocumen

14、ts will be air mailed to you immediately after shipmentmade:is1. Bill of ladi ng in dup licate2.1 nvoice, FOB Shan ghai in trip licate3. Guara ntee of qualityWe will, of course, no tify you by telex as soon as your order is shipped.You can rely on us to give prompt atte nti on to this and any future

15、 orders you may p lace with us.Yours sin cerely,Hillary就要求以承兑交单付款作答复Dear Sir or Madam:Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your propo sal.As an exce pti on, the best we can do for the trial delivery is to offer you direct p ay

16、me nt at sight terms.If you acce pt our prop osal, you run very little risk, since our brand p roducts are well known for the quality, attractive desig n and reas on able p rice. Our lines sell very well all over the world and have done so for the last 30 years. We do think you will have any difficu

17、lty in achieving a satisfactoryperformaneewiththis item.notIf you find our propo sal acce ptable, pl ease let us know and we can the n exp edite the tran sact ion.Yours sin cerely.Hillary要求开立信用状Dear Sir or Madam:This is in regards to your order for 5,000widgets and our sales con firmati on No.341. W

18、e would like to remind you that the delivery date is app roach ing and we have not yet received the coveri ng letter of credit.We would be grateful if you would exp edite the establishme nt of the L/C so that we can ship the order on time. In order to avoid any further delay, p lease make sure that

19、the L/C in structi ons are in p recise accorda nee with the terms of the con tract.We look forward to receivi ng your response at an early date.Yours sin cerely,Hillary修改信用状Dear Sir or Madam:Your letter of credit No.8844 issued by the Royal Bank of Can ada has arrived.Upon furtherexam in ati on,we h

20、ave found that tran ssh ipmentand p artialare not allowed.shipmentAs direct sailings to Portugal are infrequent, we have to transshipment n ecessary. With regard to p artial shipmen t, it would sp eed matters up if we have in stock in stead of wait ing for the whole shipment to be compi eted.may beW

21、ith this in min d, I send you a letter today ask ing for the letter of credit to be ame nded to read“ part shipment and tran sshi pment allowed”.I trust this ame ndme nt will meet your app roval and you will send e-mail to us that effect without delay.Yours sin cerely,Hillary延长信用状期限Dear Sir or Madam

22、:Thank you for your letter of creditcoveringyour order for 10,000widgets.We faxedyouWe regret to say that, owing to a delay on the part of our supp liers, we will not be able to get the shipment ready before the end of this month, earlier today to that effect.We expect that the con sig nment will be

23、 ready for shipment in theAugust. We are arranging to ship it on the Great Wall-saili ng from Shan ghai on 7 August.earlypartofWe are look ing forward to receivi ng your faxed exte nsion to the letter of credit so that we can effect shi pment of the goods.We send our sincere apologies for the delay

24、and trust that inconvenience you.itwillnotYours sin cerely,Hillary请示提供信用资料Dear Sir or Madam:Thank you for you in terest in our p roducts. We hope the samples we sent you on 5 February were up to your exp ectati ons.We would like to sort out the credit formalities as soon as po ssible po ssible so th

25、at we can begi n tradi ng. Could you p rovide us that we can begi n trad ing. Could you p rovide us with the requisite finan cial in formati on so that we can open your new acco unt immediately?bankThe informationPlease include a recentfinancialstatement, thename of yourreferen ces,togetherwith any

26、other releva nt credit details.p rovide will, of course, be held in the strictest con fide nee.andyouWe look forward to a long and prosp erous relati on shi p with your company.Yours sin cerely,Hillary拒绝赊销Dear Sir or Madam:Thank you for your order No. 6565 dated 1 July for 100widgets.I regrettosayth

27、atour records showthatwe do nothave sufficientlettercredit.Wecanfulfill your orderonlyupon thereceiptirrevocable letter of credit.ofof a con firmed,We are sorry for the delay and await your in struct ions.Yours sin cerely.Hillary要求按现金提货方式装运订货Dear Sir or Madam:Thank you for your order No.6464 dated 2

28、8 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficientcreditin formati on to offer you open acco unt terms at this time. Would it be acce ptableto ship this order cash on delivery?If you wish to receive open acco unt terms for your next order, p lease p rovide us with the sta ndard finan cial stateme nt and bank referen ce. This in formati on will be held in the strictest con fide nee.We look forward to heari ng from you.Yours sin cerely,Hillary延迟付款Dear Sir or Madam:Thank you for your letter dated 24 March. We are very sorry to hear