商务英语社交口语(二

1、商务英语社交口语(二)商务社交：解决冲突 resolve conflictDialogue 1A: What should we do when we find a shortage in the shipment?/航运中发现货物短缺时，我们该怎么办？B: You could do either of the two things: you could lodge a claim on the ship owner or on the insurance company./你们可以选用以下两种方法之一：你们可以向船主提出索赔；或者向保险公司提出索赔。A: Do brokers take ca

2、re of that ?/经纪人处理这类事吗？B: Yes, they usually do./是的，他们通常处理这类事。A: Do they charge for that?/他们对此收费吗？B: Yes, in Europe they charge a commission 1% of the amount of the claim for their services./会的。在欧洲，他们就其提供的服务收取索赔总额1%的佣金。A: How about in China?/那在中国呢？B: We do the work mostly according to the internation

3、al laws./我们主要根据国际法来办。商务社交：怎么进行表扬与批评Dialogue 1A: Jim, your idea really helped us a lot!/吉姆，你的点子真是帮了我们大忙了。B: Thank you. This program is working really well./谢谢。这个程序进行很顺利。A: Yes. You are a great programmer./是啊。你是个很好的程序员。Dialogue 2A: Did you read the business letter I wrote, Lisa?/我写的那封商业信你看这吗，莉莎？B: Yes

4、, I did./是的，我看过了。A: Then what do you think about it? Are there any mistakes?/那么你觉得怎么样？有什么错误吗？B: No mistakes at all, Linda. You have done it excellently./什么错误也没有，琳达，你写得非常好。A: Really? Thank you!/真的吗？谢谢！商务社交：向同事请求帮助ask helpDialogueA: Good morning, Linda. There'll be some people coming into our comp

5、any tomorrow. Please make a detailed schedule for me for tomorrow./上午好，琳达。明天有几个人要来我们公司。请给我制定一份明天的详细日程表。B: Who are they, Mr. Peter?/什么人，彼得先生？A: They are: Mr. Jones, general manager of Fuqiang Co.; Mr. Sam, president of Bestway Co.; and Ms. Griffin from pilot Corp./他们有：福强公司的总经理琼斯先生，百事威公司的总裁萨姆先生，以及派洛特公

6、司的格里芬女士。B: We'll have the board meeting at 2:30 tomorrow afternoon, won't we?/我们明天下午2点30分开董事会，是吗？A: Yes./是的。B: But the sales manager of Lee Brothers' , Mr. Lee, Just called and insisted on seeing you tomorrow afternoon./但是李氏兄弟公司销售部经理李先生刚来过电话，还坚持说明下午要见你。A: The board meeting will be finish

7、ed at about 3:30. You could arrange his appoinment after that./董事会大概3点半结束。你可以把他安排在这个时间之后。B: He said that he would leave for Guangzhou at 4:00 p. m. tomorrow./他说他明天下午4点要去广州。A: All right. Please tell Johnson to meet him tomorrow afternoon./那好吧。就让约翰明天下午接待他。B: Yes, sir./好的。先生。A: Gould you give me the sh

8、edule before 4 o'clock this afternoon?/今天下午4点之前能将日程表给我吗？B: No problem, sir./没问题，先生。商务社交：熟悉工作familiar with jobDialogue 1A: How long has been that man over there at the desk? 那个人在那个书桌旁边待了多久？B: About a minute or two, I think. 我想大概有一两分钟了吧。A: Can you find out what he wants? 你知道他想干什么吗？B: I will ask hi

9、m right away. 我马上去问问他。Dialoge 2A: Has the secretary sent the letter yet? 秘书已经把信发出去了吗？B: Yes. She has already sent them the letter. 是的，她已经把信发给他们了。A: She still hasn't sent a copy of the letter to me. 她还没有把信的复印件送给我。B: I forgot to tell you she gave me your copy. 我忘记告诉你了，她把给你的复印件送到我这儿了。商务社交：认识同事 Coll

10、eagueDialogueW: Hello, Let me introduce myself. My name is Wang Jufeng./你好，让我自我介绍一下。我叫王巨峰。S: Pleased to meet you. I'm Geoff Snowdon. I haven't seen you around before. /很高兴认识你，我叫吉奥夫-斯诺登。我过去没有见过你呀。W: No. I've just started work for IBM. I'm in the Sales Department./对。我刚来IBM工作，在销售部。S: What do you do there?/你在那做什么工作？W: Oh, I'm on the market research side. And you?/哦，我是搞市场调研的。你呢？S: Well, I've been with IBM for years. I'm Mr. Field's Personal Assistant. He is the After-Sale Service Director./哦，我已经在IBM工作