11QP-0015不合格控制程序

1、Doc. No:QP-02-015Release Date:2021/12/24Rev:B3 Page: i /7蠢 Sherwin-Williams.不合格限制程序不合格限制程序Unq ualified con trol program版本：B3HISTORY:Revisi onRelease datePrepared ByDescriptio n of Chan gesAO2005/5/20Tom首次发行A12006/10/26Sandra格式变更A22021/09/08Tom修改局部内容B02021/04/01Tang Xiaojin格式变更&内容重新修改B12021/01/08

2、Tang Xiaojin更换原材料不合格处理表B22021/07/29Tang Xiaojin4.4.1A中明确原材料让步接收的判定人B32021/12/24Tang Xiaojin明确444超保质期产品的处理Approved by :江涛Reviewed by :吕艳杰Prepared by :May XuDate:2021.12.24Date:2021.12.24Date2021.12.24負 Sherwin-Williams.Doc. No: QP-02-015Release Date:2021/12/24Rev:B3 Page: 2 /7不合格限制程序1、目的1、Purpose对不合格

3、产品进行识别和限制,预防不合格品流入生产和下道工序及交付顾客.To identify and control the unqualified products, as well to prevent nonconforming products into production and the next working procedure and being delivered to customers2、适用范围Applicability本程序适用于原材料、半成品、成品及交付后的产品发生的不合格的限制的规定,同时适用3C要求.This procedure is applicable to th

4、e regulation control of the unqualified of the raw materials,semi-finished products, finished products and after-delivery products, as well applicable to the 3 c requirement.3、责任Responsibility3.1 质管部负责不合格品识别,并跟踪不合格品的处理结果,采取纠正举措；Quality control department is responsible for nonconforming product iden

5、tification, and tracking the handling results of unqualified products and taking corrective measures;3.2 质管部、研发部、采购部、销售部负责在各自责任范围内对不合格品做处理决定；The quality control department, R&D department, purchasing department and sales department are responsible for handling the unqualified products within the

6、ir respective duties;3.3 仓库、车间负责对不合格品的标识、隔离；Warehouse and workshop are responsible for the identification and quarantine of nonconforming product4、程序不合格限制程序Rev:B3 Page: 3 /Procedure流程图flow chart4.3标识及隔离Identification andquarantine详细描述detailed description责任部门Responsibleby4.1.1原材料检验发现的不合格品；QCnonconfor

7、ming product found by Raw material inspection;车间4.1.2生产过程中出现的不合格品；workshopNonconforming product occurred during the production process;销售4.1.3产品交付后,客户使用过程中的不合格品；salesNonconforming product appeared when customers use after仓库product delivery,warehouse4.1.4储存过程中产品超过保质期限引起的不合格品；技术部、QCnonconforming produ

8、ct caused by expiration of storage ;Technical4.1.5 3C 产品型式检验过程中发生的不合格品；Deptnonconforming product found in 3 c product type test4.2.1严重不合格：直接影响产品质量、主要功能及技术研发部性能等的不合格情况；R&DSerious unqualified: unqualified conditions directly impact onproduct quality, main functions and technical performance ;4.2.2

9、 一般不合格：个别或者少量检测工程不达标,但是不影响产品质量的不合格情况；General unqualified: individual or few test programs, are not up tostandard, but does not affect the unqualified ;4.3在发现原材料、半成品、成品中的不合格品后,仓库仓库或或生产车间应立即将其拉出,做明确标识加贴不合生产车间格标签,然后放入不合格品区进行隔离,并做好相Warehouse关记录；andOnce the nonconforming raw materials found among semi-fi

10、nishedworkshopproducts and finished products, the warehouse or workshopshould immediately draw it back and make clear identification(labeled with unqualified label), and then put into thenon-conforming product area in isolation, and do relevantrecords;4.4.1 QC 在确定原料不合格品后,报部门主管先进行评品质部审；QCAfter QC det

11、ermine the material nonconforming, report to the车间department manager to review;workshopA、对于一般不合格品,可作让步接收处理的,各部门填仓库写完成?原料检验不合格处理联络票?后,由QA负warehouse责人判定,并签字,然后通知仓库收货,记录存档；研发部不合格限制程序流程图 flow chartRev:B3 Page: 4 /7For general nonconforming product, concessions could be made. all department first filled

12、in the form of raw material inspection unqualified processing contact ticket, then QA manager decide and sign, finally notify the warehouse receiving and recording;B 对严重不合格品,各部门填写?原料检验不合格处理 联络票?,通知仓库拒收,采购同供给商联系退货, 请其按?供给商材料不良改善通知书?提交原因分析 及纠正预防举措；For serious non-conforming products, each department f

13、ill in thethe form of raw material inspection unqualified processing contactticket, then inform warehouse of rejecting, of contacting with suppliers to return, and submit the reason and analysis together with corrective and preventive actions according to the notice of supplier material badly improv

14、e ;R&D销售sales详细描述detailed description责任部门4.4评审及处置Review and disposition让退返报步换接货工废收Returnrewc)scrConcesandrkapsionchangeeandreceive让 步 放 行Con cessi on and relea seResponsibleby4.4.2在确认生产过程中的半成品、成品不合格后,QC 相关部门先进行判定能够进行调整；°Upon confirmation of the semi-finished products, finished productis unq

15、ualified in the process of production, QC determine to whether adjust or not;4.4.2.1对于能调整的,将调整物料名称、批号、数量记录与生产单相应栏,生产人员根据记录直接进行 返工,调整后的产品再进行重新检测,合格后按 正常程序入库；如仍然不合格,交由技术部门作 出处理决定让步放行、返工、报废,QC将相关记录发至生产车间及仓库进行相应的处理；For that can be adjusted, record the material name, batchnumber, quantity accordingly wit

16、h production single bar,and then production personnel directly redo according tothe record, and the product after the adjustment can betested again. If qualified ,put into warehousing according to normal process; If still, the technical department deal with the production(given concessions, rework,

17、scrap) and QC will give the relative record corresponding to the processing production workshop and warehouse;不合格限制程序Sherwin-Williams.Doc. No: QP-02-015Release Date:2021/12/24Rev:B3Page: 5 /7A、让步放行：技术部在生产单的不合格检测工程处和 ?不合格品报告?的相应栏签字批准前方可放行,必 要时征得客户认可 以待追踪；如现场调色,QC呆存相关记录,Concede and release:technical D

18、ept signedunder singleunqualified detectionproject in the productionsheet and thecorresponding column of the nonconforming reportand thencould be released, If necessary, customer consent (such as spotcolor and QC keep relevant records for tracking;B 返工：由生产部执行,返工的产品重新检测,填写相 应的检验记录,复检仍不合格时,填写?不合格品报 告?

19、,化学师签字后,通知仓库标识并放入不合格品 区,QC保存相关记录；Rework: performed by the production department, detect reworkproducts, fill in the corresponding inspection records, whenthe re-inspection is not qualified, fill in the nonconformingreport, signed by the chemistry teacher, inform warehouselogo and put into the non-co

20、nforming product area and thenQC keep relevant records;C 报废：技术部写明原因,生产部填写?报废单? 库将其放置废品去,由组织统一处理；,仓Scrap: technical Dept give reasons, the production departmentfill in the scrap form and put it into warehouse, waiting fororganization unified handling;4.4.2.2对于一开始就不能进行调整的产品,QC直接填写?不合格品报告?交由技术部处理,将相关记录

21、存 档.For that can be adjusted, QC directly fill in the nonconforming report and hand it to the technical for processing andrecording e.4.4. 3交付后开始使用过程中发现的不合格品,根据?客户投诉流程?进行处理,品质部确认为不合格品后, 除执行442条款规定外,品质部采取相应的纠正 和预防举措,执行?纠正和预防举措限制程序?有关规定,销售部按?顾客满意度限制程序? 进行处 理,以满足顾客正当要求.Nonconforming product found in th

22、e process of use after delivery,processing according to the process of the customercomplaints procedure, quality department identified asnonconforming product, except for implementing theprovisions of clause 4.4.2, quality department takecorresponding corrective and preventive measures, executethe r

23、elevant provisions of the "corrective and preventivemeasures to control procedures", the sales department process魚 Sherwin-Williams.Doc. No: QP-02-015Release Date:2021/12/24Rev:B3 Page: 7 /不合格限制程序Release Date:2021/12/24Rev:B3 Page: 6 /according to the "customer satisfaction control pr

24、ocedures to satisfy customers as required.4.4.4储存过程中超过保存期限的不合格品,仓库将其移出放入不合格品区,通知品质部进行重新检测,填写检测记录；研发部根据检测结果,判定是否能返工,不可返工的产品,仓库牵头填写?报废单?,加贴报废标识后放入报废库位,组织统一报废.对于可以返工的产品, 技术部出具返工方案,由技术/PC验证后,生产执行返工,QC检测返工后的产品, 合格前方可包装出货.Nonconforming product beyond expiration, would be move into the nonconforming area i

25、n warehouse, inform the quality department for re-inspection, fill in test record; Research and development department can determine whether rework according to the results; warehouse fill in the scrap form and label with discarded logo, handed to organization unified scrap. For rework products, tec

26、hnical Dept issue the rework solution after verification by the technical/PC, perform rework production, QC inspection the rework products, to be qualified and packaged .4.5品质部负责每月对不良品进行统计,组织相关部门进行 原因分析并制定纠正和预防举措,技术部负责提出不良 品的处理举措,PC验证处理举措的有效性,生产部负 责执行.品质部跟进纠正和预防举措的执行.Quality department is responsible for monthly statistics of defective product, organize relevant departments analysis reasons and map out corrective and preventive actions, technical department is res