《英文道歉信范文锦集5篇》

1、英文道歉信范文锦集5篇 在充满活力，日益开放的今天，道歉信的使用越来越广泛，我们通常在对别人表示赔礼道歉时会用到道歉信。那要怎么写好道歉信呢？下面是整理的英文道歉信5篇，欢迎阅读，希望大家能够喜欢。 dear customer,i am the gm of the hotel.i am sorry to hear you are not pleased with us.first let me thank you for your coming to our hotel.you are a friendly and polite customer.second,i would like to

2、make an apology to you for our bad service. a few days ago you went to our hotel.when you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.as soon as i knew about that,i felt very angry.how can we do that for customers?now i am glad to

3、tell you that something has been done . the waiters who were on duty that day have been criticized.they have made a promise that would not happen from now on.so i hope you can forgive us and come to our hotel again. as we know,customer is the god.if you have any questions or suggestions,please call

4、us anytime anywhere. thank you again. 英文道歉信 篇2 dear zhang,i am really sorry to tell you that i was unable to attend your birthday party yesterday evening. that is owing to the fact that my old friends visited my house without telling me the exact time. i had to entertain those friends with my passio

5、n in the entire evening,and i will continue to entertain them in the following two days.i really regret that i haven't go to celebrate your birthday personally and had missed a wonderful chance to enjoy myself with our kind colleages. i have prepared a pretty gift to you yesterday and will send

6、to you this afternoon to show my best birthday wishes. besides, i trust that you will understand me.best wishes,yours sincerely,tom 英文道歉信 篇3 dear mr. liit has been brought to my attention that upon checking in at china world hotel on jun 2, 1999 your experience was one of difficulty.i would like to

7、express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as i assure you that the necessary action gas been taken to rectify the lack of service you should have receive.unfortunately there

8、was an error in your reservation regarding your arrival date. i am unable to identify where the oversight originated through my investigation however i regret that you were inconvenienced.mr. li, i do hope that i can assure you that your negative experience was an isolated incident, i look forward t

9、o welcoming you back in very near future so that we can restore your confidence in the product and service of shangri-la china world hotel. please do not hesitate to contact me directly in business or pleasure bring you back to beijing.sincerely,alfred zhuangfront office manager 英文道歉信 篇4 尊敬的客人:dear

10、guests:欢迎阁下莅临全新的xx华龙xx大酒店!welcome to hualong magnate hotel, shaoshan!相信我们酒店按照五星级标准的设计、设施及服务，皆能迎合当代商务及旅游人士的种种所需。然而，由于我们酒店正处于试营业中，有部分设施及服务项目不到位，届时引起阁下不便之处，敬请谅解。our international 5-star standard designed facility and service will meet businessman or travellers demands. however, we feel very sorry for a

11、ll the inconvenience due to some facility and service is still in soft-opening.同时，我们酒店管理层及全体员工将上下一心，当竭尽全力尽快改善目前不尽理想之状况，希望能为阁下的下次光临提供更加完善及周到的服务而努力。meanwhile, our chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate ser

12、vice.此外，我们十分渴望得到阁下的一切意见，如蒙赐教，感激不尽，欢迎随时直接与本职联络!我的电话号码是:xxx(分机)。furthermore, we are eager for getting your kindly comment. were very appreciated for your cooperation. welcome contact with me directly. my telephone is 8xx9(ext.).诚意致歉!sincerely apologize!再次欢迎阁下的光临!looking forward your next coming! 英文道歉信

13、 篇5 dear frank:i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week。 i read it everyday and intended to finish it next month。last night when i came to my room， it was nowhere to be found。 i will try to recover it as soon as possible。 if i fail to find it， i will get a new book for you。but i am afraid cnit can never take the place of the old one。 old books are like old friends。 once lost， they can never be replaced。they are connected with cherishe