Lead users concept in building design its applicability to member selection in technologically innovative projects

1、design performance cluster workshop 2, 21 april 2005, cranfieldstate of the art reviewintroductionthis is a brief overview of published research and other activities. it is documented here as an aid to determining gaps in existing research under the topic areas identified in workshop 1.the potential

2、 research areas identified were:strategy, collaboration, skills & training and culture, design process performance, modelling, and “other”. this list is illustrative rather than exhaustive and is intended to stimulate thought and debate. collaborationtitle: lead users concept in building design: its

3、 applicability to member selection in technologically innovative projects author(s): singh intrachooto journal: the tqm magazine year: 2004 volume: 16 number: 5 page: 359 - 368 doi: 10.1108/09544780410551304 publisher: emerald group publishing limited abstract: the lead user concept developed by eri

4、c von hippel is perhaps the only formal method designed specifically for identifying innovators. this paper discusses the applicability of von hippels lead user concept in the architectural industry where technological innovations are necessary yet gravely scarce. in order to examine the applicabili

5、ty of the lead user method, a set of seven case studies of novel energy efficient solutions found in built facilities in europe and north america were analyzed. the result of the study indicates that the method may not be suitable for identifying the likely source of innovation if the innovation doe

6、s not focus on an individuals needs; combined efforts are mandatory to create the innovation; and the size and complexity of the innovation make it impossible for a user or an individual to deliver or to test it out on his/her own. the concept of lead provider is introduced and several characteristi

7、cs are identified. keywords:innovation; energy; technology led strategy; architecture; construction industry article type:case study; journalistic title: a coordination analysis of the creative design process author(s): togar m simatupang; indah victoria sandroto; s.b. hari lubis journal: business p

8、rocess management journal year: 2004 volume: 10 number: 4 page: 430 - 444 doi: 10.1108/14637150410548092 publisher: emerald group publishing limited abstract: the creative design process is often characterised by high task uncertainty and tight dependency on other functions both within a firm and wi

9、th external parties. coordination thus plays a key role in integrating different functions related to the design process in attaining a common objective of delivering products to end customers. this paper examines coordination mechanisms and their determinants in the creative design process of a fas

10、hion firm. it is argued that coordination mechanisms are driven by a set of three determinants, namely responsibility interdependence, uncertainty, and conflict. findings from the case study are presented and areas for future research are provided. keywords:fashion; supply chain management; design a

11、rticle type:theoretical with application in practicetitle: fundamentals of product family architecture author(s): jianxin jiao; mitchell m tseng journal: integrated manufacturing systems year: 2000 volume: 11 number: 7 page: 469 - 483 doi: 10.1108/09576060010349776 publisher: emerald group publishin

12、g limited abstract: recognizing the rationale of a product family architecture (pfa) with respect to design for mass customization (dfmc), this paper discusses the fundamental issues underlying a pfa, including product information modeling, structural implications of product families, functional var

13、iety versus technical variety, class-member relationships inherent in variety, modularity and commonality, pfa design spaces, and pfa composition. the background research is reviewed in terms of product architecture and modularity, product platform and product families, and product modeling and desi

14、gn process models. to organize product varieties in dfmc, a pfa should be described from three different perspectives, namely the functional (as seen from customer, sales and marketing viewpoints), behavioral (as seen from the product technology or design engineer perspective) and structural (as see

15、n from the fulfillment or manufacturing and logistic perspective). meeting diverse customer requirements and achieving volume economy simultaneously can be best achieved by synchronizing these three perspectives. in fact, the mappings between pfa views manifest the cooperative effort among different

16、 business functions, whilst three pfa views facilitate the integration of different phases of product development. keywords:product variety; customer requirements integration; information technologytitle: methodological issues in design-construction integration author(s): olusegun o faniran; peter e

17、.d. love; graham treloar; chimay j anumba journal: logistics information management year: 2001 volume: 14 number: 5 page: 421 - 428 doi: 10.1108/eum0000000006254 publisher: emerald group publishing limited abstract: a major contributory factor to poor project performance in the construction industry

18、 is known to be the lack of integration and coordination between the different disciplines involved in various stages of the procurement process. attempts by researchers to address this problem have met with limited success, as they have focused mainly on adapting integration techniques originally d

19、eveloped for use in the manufacturing industry. there is therefore a need to develop a detailed understanding of the fundamental sciences that underpin the problem of integrating the procurement process across the construction project life cycle. presents and discusses a research model for addressin

20、g major methodological issues in the analysis of design/construction relationships. keywords:design; construction management; performance measurement;title: identifying customer need patterns for customization and personalization author(s): xuehong du; jianxin jiao; mitchell m tseng journal: integra

21、ted manufacturing systems year: 2003 volume: 14 number: 5 page: 387 - 396 doi: 10.1108/09576060310477799 publisher: emerald group publishing limited abstract: the importance of incorporating customer preferences into product specifications for successful customized product design has been well recog

22、nized. an approach based on the identification of customer need patterns is proposed in this paper for better understanding of customer preferences and accordingly to enhance the product definition for customization and personalization. a tree-structured classification algorithm is formulated for th

23、e identification of customer need patterns. accordingly, a two-phase methodology is developed for effective product definition. a case study of power supply products is reported to illustrate the feasibility and potential of the proposed approach. keywords:customization; product attributes; customer

24、 requirementstitle: fundamentals of product family architecture author(s): jianxin jiao; mitchell m tseng journal: integrated manufacturing systems year: 2000 volume: 11 number: 7 page: 469 - 483 doi: 10.1108/09576060010349776 publisher: emerald group publishing limited abstract: recognizing the rat

25、ionale of a product family architecture (pfa) with respect to design for mass customization (dfmc), this paper discusses the fundamental issues underlying a pfa, including product information modeling, structural implications of product families, functional variety versus technical variety, class-me

26、mber relationships inherent in variety, modularity and commonality, pfa design spaces, and pfa composition. the background research is reviewed in terms of product architecture and modularity, product platform and product families, and product modeling and design process models. to organize product

27、varieties in dfmc, a pfa should be described from three different perspectives, namely the functional (as seen from customer, sales and marketing viewpoints), behavioral (as seen from the product technology or design engineer perspective) and structural (as seen from the fulfillment or manufacturing

28、 and logistic perspective). meeting diverse customer requirements and achieving volume economy simultaneously can be best achieved by synchronizing these three perspectives. in fact, the mappings between pfa views manifest the cooperative effort among different business functions, whilst three pfa v

29、iews facilitate the integration of different phases of product development. keywords:product variety; customer requirementsstrategy?title: knowledge management and new product development: a study of two companies author(s): abraham b (rami) shani; james a sena; tommy olin journal: european journal

30、of innovation management year: 2003 volume: 6 number: 3 page: 137 - 149 doi: 10.1108/14601060310486217 publisher: emerald group publishing limited abstract: the essence of new product development is the creation, utilization and exploitation of new knowledge. business sustainability is embedded in t

31、he firms ability to manage its new product development (npd) processes. this paper explores the complex relationship between organizational context, npd and knowledge management. a design-based framework is proposed and utilized in the investigation of two npd units in telecommunication and software

32、 development organizations. directions for future research are identified and briefly discussed. keywords:new products; knowledge management; strategic planning; organizational designstrategy / lifecycle?title: product customisation and manufacturing strategy author(s): martin spring; john f dalrymp

33、le journal: international journal of operations & production management year: 2000 volume: 20 number: 4 page: 441 - 467 doi: 10.1108/01443570010314782 publisher: emerald group publishing limited abstract: reviews literature from manufacturing strategy, flexibility, agile manufacturing, and aspects o

34、f industrial marketing and highlights fragmented and inadequate treatment of fundamental issues relating to product customisation. through synthesis of the literature and the analysis of four case studies - in the manufacture of fork-lift trucks, electro-mechanical devices, small telecommunications

35、systems and stationery products respectively - presents a novel model of the customisation process. identifies typologies of customisation problem-solving situations and custom-build option types. demonstrates the importance of the relationship between the degree of design activity and volume of man

36、ufacture, and of the distinction between products that are custom-built from options, and those that involve some custom-designed elements. proposes a range of potential roles for customised products to support management decision making in the selection of appropriate business activities. keywords:

37、manufacturing strategy; customization; designstrategy / lifecycle?title: a case study exploring the packaging design management process within a uk food retailer author(s): delia vazquez; margaret bruce; rachel studd journal: british food journal year: 2003 volume: 105 number: 9 page: 602 - 617 doi:

38、 10.1108/00070700310497345 publisher: emerald group publishing limited abstract: food retailers invest heavily in design expertise to create exciting packaging to entice customers to buy premium food products, and to strengthen their competitive edge. the process by which food retailers manage food

39、packaging design has not been documented and this is an oversight in the design management and retailing literatures that this paper addresses. an in-depth case study of one of the top four uk retailers is presented and their approach pack design management is analysed and discussed. the process out

40、lined here was in place in 1997 at a time when the retailer had just moved from number three in the market place to number two and was aiming to be number one. the process documented is that of a dynamic growing food retailer working on improving its brand image through packaging design. keywords:fo

41、od products; retailing; design management; strategic management; united kingdomstrategy / collaboration / culturetitle: distorted outsourcing decisions: product redesign, not manufacturing outsourcing journal: strategic direction year: 2005 volume: 21 number: 3 page: 35 - 37 doi: 10.1108/02580540510

42、584184 publisher: emerald group publishing limited abstract: purpose - reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. design/methodology/approach - scans the top 400 management publications in the world to

43、 identify the most topical issues and latest concepts. these are presented in an easy-to-digest briefing of no more than 1,500 words. findings - the outsourcing of manufacturing to has become a major issue for manufacturers, especially in the usa and the uk. however, a few voices are now questioning

44、 the presumed logic of lower-cost manufacturing in asia and china, pointing out that perhaps this lemming-like exodus has not been fully examined from a cost perspective. business analysts such as boston consulting group and aberdeen group are uncovering both the risks of outsourcing and the limited

45、 view most manufacturers have about what it costs them to produce their products. adding to this argument, a new study now attacks longstanding assumptions about product cost, claiming that in many cases product redesign, not outsourcing to asia, holds the real cost advantage for manufacturers. prac

46、tical implications - provides strategic insights and practical thinking that have influenced some of the worlds leading organizations. originality/value - the briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenti

47、ng it in a condensed and easy-to digest format. keywords:product design; product costs; outsourcing; labour; design for assembly; cost benefit analysisskills & training and culturetitle: design or development? beyond the lp-sts debate; inputs from a volvo truck case author(s): ben s kuipers; marco c

48、 de witte; ad h van der zwaan journal: international journal of operations & production management year: 2004 volume: 24 number: 8 page: 840 - 854 doi: 10.1108/01443570410548257 publisher: emerald group publishing limited abstract: in this paper, we will show that the debate between advocates of lea

49、n production and the socio-technical approach has concentrated too much on the design aspect of the production structure, while neglecting the development aspect of teamwork. this paper addresses the question whether it is production design or team development that explains business performance and

50、the quality of working life. the data are taken from four departments of the volvo truck plant in ume (sweden) that is redesigning from socio-technical based assembly to line-assembly. we conclude that good design of the production structure is necessary, but not sufficient for good performance; tea

51、m development is just as important, although it requires a favorable context. keywords:lean production; team working; performance levels; sweden; automotive industry; case studiesskills & training and culturetitle: lasting improvement author(s): david ashton; jill dooney journal: the tqm magazine ye

52、ar: 1990 volume: 2 number: 2 doi: 10.1108/eum0000000003026 publisher: emerald group publishing limited abstract: examines the quality improvement process and how it is applied to individual business activities. illustrates two examples of designing quality into a company. recommends designing the ri

53、ght quality process tailored to meet an organisations culture, customs, personality, and attitudes, based on a sound understanding of where the organisation needs to be in the future. concludes that the emphasis of the process will be in continuous improvement. asserts only this tailor-made quality

54、process can drive an organization to lasting improvement. keywords:quality improvement; process design; corporate culturecollaboration / culturetitle: follow the rainbow: a knowledge management framework for new product introduction author(s): p.m. herder; w.w. veeneman; m.d.j. buitenhuis; a schalle

55、r journal: journal of knowledge management year: 2003 volume: 7 number: 3 page: 105 - 115 doi: 10.1108/13673270310485668 publisher: emerald group publishing limited abstract: this paper describes the development of a knowledge management framework for the new product introduction process of motorola

56、. motorola operates in a very dynamic business with short product cycles, and has a clear need, therefore, to leverage the knowledge available worldwide. after developing a theoretical framework that reflected motorolas business processes, a large-scale survey among workers at different locations in

57、 the world was conducted. the survey results were used for the design of a knowledge management framework, which supports sharing of various types of knowledge on different business levels. keywords:process design; new product department; knowledge management; international businesssee also:title: f

58、ollow the rainbow at motorola : knowledge management and learning in new product introduction journal: development and learning in organizations: an international journal year: 2004 volume: 18 number: 1 page: 27 - 29 doi: 10.1108/14777280410510436 publisher: emerald group publishing limited abstract: a recent study reported that businesses with good knowledge management (km) clearly outperformed those without it. the authors of the study - kluger et al. - were able to