礼貌礼节（Courtesy）

1、礼貌礼节（Courtesy）Etiquette is the minimum moral norm that human beings need to abide by in order to maintain social normal lifeLiving together and interacting with each other gradually, and fixed by customs, habits and traditions. For one personEtiquette is a persons ideological and moral level, cultur

2、al accomplishment, communicative ability of external performance, for a society, etiquetteIt is the reflection of a countrys social civilization, morality and habits. Emphasizing and carrying out etiquette education has become a moral realityAn important content of practice. TheThe content of etique

3、tte education covers all aspects of social life. In terms of content, there are appearance, demeanor, expression, dress, and style of conversationThe way of getting along with people, etc.; look from the object to have personal etiquette, etiquette in public places, hospitality and guest etiquette,

4、etiquette, giftsEtiquette, civilized intercourse, etc. The standard of conduct in interpersonal communication is called etiquette, and the expression of etiquette in speech acts is called etiquetteCourtesy. Strengthen moral practice should pay attention to etiquette, so that people in respect of peo

5、ple, self-discipline, moderation and sincerity in the principles of interpersonalContact, say goodbye to uncivilized words and deeds. TheEtiquette, manners and manners are rich and varied, but it has its own regularity and its basic etiquette principles: first, respect for human beingsIt is two; the

6、 principle of self-discipline, is to self denial, careful, proactive, willing and polite in the communication process,Be the same outside and inside self control, self reflection, self, self check, self - restraint, not overbearing, mouth is the heartThree; is the principle of moderation, moderation

7、, grasp the sense of propriety; four is the principle of good faith, a matter of conscience, treat people with sincerity, not everyA burlesque, words and deeds.The first, personal etiquetteThe (a) the instrumentInstrument refers to the appearance of a person and the appearance of a persons mental ou

8、tlook. A persons hygienic habits, attire, and formation and retentionDignified and generous with the close relationship of the instrument1, hygiene: clean sanitation is the key to the beauty of the show, is the basic requirement of etiquette. No matter how good they look, DowallThe face is covered w

9、ith grime and smells peculiar, which must destroy a mans beauty. Therefore, everyone should develop good hygiene habitsSleep, get up, wash your face, feet, sooner or later, rice, logistics brush teeth, often shampoo and take a bath, pay attention to combing, frequently changing clothes. Not inPeople

10、 clean personal hygiene. For example, teeth, nose, dig earwax, manicure, rubbing dirt, these acts should bethisAvoid others, otherwise you are not only disrespectful, but also disrespectful. When talking to people, keep a distance, not a soundToo big, not on the population with foam.The 2, clothing:

11、 clothing reflects the cultural quality of a persons level, aesthetic taste of elegance. Specifically, it is both naturalConforming to some established norm or principle. Clothing should not only fit in with its own specific conditionsIn addition, we must always pay attention to the objective enviro

12、nment and the requirements of the occasion for peoples clothing. That is to say, clothing should give priority to time, place and placeThe three major elements of the goal, and efforts in all aspects of dress and time, place and purpose to maintain coordination.The words (two)Speech, as an art, is a

13、lso an important part of personal etiquette. The1, courtesy: attitude should be sincere and kind; sound size should be appropriate; tone should be calm and calm; respect for others.The2, language: honorific, respectful and polite words. Such as please, thank you and excuse me for daily use,You in th

14、e second person, etc. The first meeting is I; I have not seen for a long time; please criticized as adviceSay excuse me ; trouble others; give convenience for excuse me ; then act for please etc. Try to use itHonorific habits. Now, our country promotes polite expressions are ten words: hello, please

15、, thank you, yes, noBye bye.These ten words embody the basic language form of speaking civilization.The (three) the manners manners1, conversation position: conversation gesture often reflects a persons character, accomplishment and civilized quality. So, when talking, headThe first two sides to eac

16、h other face, listen to each other, can not look around, reading newspapers, with a tired face, yawn. OtherwiseThe impression of being absent minded, arrogant, unreasonable, etc.The 2, standing postures: standing posture is the most basic, is a static beauty. When standing, the body should be perpen

17、dicular to the ground, the center of gravityOn the two front foot, chest, abdomen, head, shoulders relaxed, close by. Arms naturally drooping or crossing the eye in front of the bodyWith a smile on the head. Dont stand, wryneck oblique waist, curved legs, in some formal occasions not to hand in my p

18、ocketOr across the chest, not to make small gestures subconsciously, which not only seems stiff and gives a sense of lack of confidence, but alsoAnd the decency of bearing. The3, sitting posture: sitting, is also a static shape. Dignified and graceful sitting, will give a person with elegant, sedate

19、, natural and generous aesthetic feeling. Proper sitting position should be: straight back and relaxed shoulders. Women should be close together with two knees; mens knees can be separated, but not tooLarge, generally less than shoulder width. Put your hands naturally on your lap or on the arm of yo

20、ur chair. On formal occasions, be gentle and soft when seatedThe seats should be dignified and steady, and they should not sit up violently, make chairs and chairs disorderly and create an awkward atmosphere. No matter what kind of sitting, the upper part of the bodyTo keep correct, as the ancients

21、said, sit as a bell. If you insist on this, then change your body posture no matter whatWill be graceful and natural. The4, walking posture: walking is the main movement in human life, walking posture is a dynamic beauty. Wind is used smoothlyDescribe a light and natural gait. The correct posture is

22、: light and steady, chest should be upright, head should be lifted, shoulders relaxed, eyes straight, faceWith a smile, a natural swing of the arm. TheTwo, the meeting etiquette1, handshake ceremony: handshake is a way to communicate ideas, feelings, and promote friendship is an important way. When

23、you shake hands with others, lookLooking at each other, smiling, not absent-minded, look around, not to wear a hat and gloves to shake hands with people. In normal conditionThe handshake should not be more than 3 seconds long, so you must stand and shake hands to show respect and politeness.The hand

24、shake also pay attention to certain order: general stress venerable, namely the lady, elder, married, high position extensionAfter the shot, the man, the younger generation, the unmarried person, the position is low, may stretch out hand to echo. If a man shakes hands with a lot of peopleThen the po

25、lite order is: first elder, later younger, first host, later guest, first superior, lower subordinate, first lady, later man.The 2, jugongli: bow, which means to salute, is a kind of etiquette way others admire. Bow your eyes politelyTreat each other with respect and sincerity. When the bow to stand

26、, hat, solemnly, mouth can not eat anything, or sideBow and say nothing to salute.The 3 respects: acknowledge the noise is a greeting, used to acquaintances on social occasions greeting. In the social arenaTogether, people tend to adopt beckoned, his compliments, his hat and other forms to express g

27、ood wishes.The three, public etiquette(a) the specific manners in public placesThe 1 movie theaters, the audience should be seated as soon as possible. If your seat is in the middle, you should be politely seatedThe man motioned to him to let himself through. When you give up your seat, you must fac

28、e it with your head. Dont let your buttocks face your faceIts very impolite. Should pay attention to clean, even if the weather is hot, naked and unsightly. In a movie theaterShout and wrangle, laughter and noise, and do not put as a snack bar and cinema. After the performance, the audience should l

29、eave in an orderly way,Dont push.The 2, library, reading room, library, reading room is a public place for learning.The (1) pay attention to clean, abide by the rules. You cant wear T-shirts and slippers. Dont hold your seat for others when you are seated. checkWhen you read a catalog card, do not m

30、ake the cards confused or torn or draw a mark on the card with your pen. The(2) keep quiet and hygienic. Walk with light steps, do not talk loudly, and do not eat food with a sound or a shell.(3) the library, reading room of the library tables and chairs belong to public property, should take care,

31、do not depict,Destruction。 The(two) the travel etiquette1, riding a bicycle: strictly abide by the traffic rules. Do not run the red light, do not open an umbrella when riding, do not chase each other or twists and turnsDont ride with people. When the old and infirm slow to give understanding, activ

32、e comity.The 2, train, ship, in the waiting room, waiting room, to keep quiet, do not shout. When boarding and boardingQueue up, dont hit the hustler. Dont spit everywhere in the car or ship. Dont litter the paper or the skinChildren urinate everywhere.The 3 bus: when the arrival of the car should l

33、ine up, for women, children, the elderly and disabled persons to take care of humility. upperDont grab a seat car, but not to put items on the seat seat for others. When the old and sick pregnant and took the baby in her armsThe guest should offer his seat voluntarily.The tourist etiquette (three)1,

34、 visit: where tourists sightseeing area should take good care of public property. For public buildings, facilities and cultural relicsTrace, even flowers and trees, can not be arbitrarily destroyed; not in the columns, walls, and other buildings on the monument to write, draw, carve; notSpit everywh

35、ere, urinate everywhere, pollute the environment; dont litter, litter, or litter.The 2, hotel accommodation: passengers at any hotel are not living in the room shouting, so as not to affect other guests. On the serviceClerk to thank them with due respect, the services provided by the.The restaurant

36、waiter: 3, respect for labor, courtesy of the waiter Ying Qianhe, when the waiter busy, be patientWait, dont hit the table, bowl, or shout. The waiter work mistakes, not to put forward in good faith, mocking words, to beSatire. TheThe four, the business etiquette(a) to tie the reception apparatusThe

37、 host should be attentive to his visit. The work that the leader explains should be listened to carefully; remember; the leader understands the situation; should answer truthfully;Leadership is to express sympathy and express sincere thanks. The leadership should stand up and leave, both hands, said

38、 goodbye.The warm reception to the subordinate visit. In addition to the general visitors etiquette reception, the response to the problem should be carefully listened toWhen you can not answer, please politely reply. Visit at the end to send up.The (two) call the reception etiquetteBasic requiremen

39、ts for telephone reception:(1) the telephone rang, picked up the telephone first zibaojiamen, then ask the callers intention.The telephone exchange (2) to seriously understand the intention, and talk to each other as necessary to repeat and echo, to show each otherPositive feedback.(3) there should

40、be a telephone record book, and important telephone calls should be recorded.(4) the phone content should be finished, the other side to end the conversation again goodbye to the end. After each person puts down the microphone, oneselfGently put down in order to show respect for each other. The(thre

41、e) etiquette at presentation;The guests come to the office with the leadership meeting, usually introduced by office staff introduction. Guide passengersPeople go to the leadership of the office on the way, the staff should walk in front of the guests several steps ahead of the location, avoid leavi

42、ng back to the guests.Accompanied by the guests to see this time the leadership, not only can speak some random walk quietly, or a thingThe general situation of the unit.But before entering the leadership office, must first knock gently,Get permission to enter, must not be breaking in, knockWith fin

43、ger tap, can not be hard to beat. When you enter the room, you should nod your head to the leader and introduce the guest to the leaderWhen introducing, pay attention to the wording, and use your hand, but dont point your finger at each other. The order of presentation is generally low in status,Int

44、roduce young people to high status; introduce male comrades to lesbians; if several guests visit at the same time,In accordance with the level of their duties, according to order. After the introduction, walk out of the room should be natural and generous, and maintain good posture,Go back after gen

45、tly closed the door.The bus journey (four)The office staff should pay attention to by leaders and guests when traveling:(1) let the leaders and guests first, after their.* (2) to take the initiative to open the door and motioned to the leadership and guests sit after closing, the general car door fo

46、r, rightFirst, for respect, so should first open the right door, close the door should not force too much. The(3) in the seat on the train is very particular, our country is generally on the right, on the left for the next. Accompany guests on the left of the guest.(five) pass and catching theDelive

47、ry and receiving is a common behavior in life.The basic requirements of the etiquette is to respect others. Therefore, you must express your respect for each other with your hands when handing. For example, submit a nameWhen the two sides introduce each other, they often exchange business cards with

48、 each other. When you hand in your business card, hand it in and respectfullyThe front should face each other. When accepting a business card, it should be respectfully held in both hands. After you take the card, read it carefully or have itConsciously read the contents of the business card, do not

49、 take the card, do not look at it into the pockets, or thrown everywhere.(six) the general meeting etiquette etiquette meeting, mainly in the following points:The (1) issued notice of the meeting should clarify the objective.* (2) to be issued a notice of the meeting. The meeting notice must specify

50、 the time and place of the meeting, the theme of the meeting and the participants. wantSend a notice in advance so as to prepare the participants.The arrangements for the meeting (3). The size of the venue depends on the content of the meeting and the number of participants. If the venue is not easy

51、 to findA signpost should be set up near the meeting site for instructions. The(4) the meeting time should be tight. Marathon long meetings, often in a long report, but in the first handEar yawns constantly. Therefore, the small, effective use of time, to discuss substantive issues, should be regard

52、ed as the meeting etiquetteA very important one. The(5) greeting etiquette. In some large or medium-sized conference, the conference participants should earnestly work out. General meetingBefore the formation of a meeting group, dealing with the relevant issues. TheFive, the daily communication etiq

53、uette(a) the dinner etiquetteBanquets are one of the common forms of communicative activities in public relations, and a proper dinner will add a lot of color to the friendship between the two partiesColor. Be punctual for dinner, dress and dress before dinner, and try to be clean and generous. Gues

54、ts are invited to dinner at the dinner tableMaster arrangement. After admission, the owner can call, take food to eat, do not put too much, such as not enough, you can take it. If the host has the dishes for you, say thank you. When you eat something to eat, gently, slowly shut up. Do not make sound

55、s orVomiting mouth. Never talk when you have food in your mouth. When your teeth, use hands or napkin to cover the mouth. When the host gets up to make a toast, he shouldStop eating and listen carefully. When you touch, host and guest first touch. Some people can also toast indicated, may not touch.

56、 Drink wineDont over drink, but dont try hard.The (two) party etiquetteTo participate in the ball, instruments and appearance should be clean and generous, try not to eat onions, garlic, vinegar and other food with a strong pungent smell, do not drink strongWine, not sweating or terribly fatigued in

57、to the room. With a cold should not enter the room.It is better not to danceIn the room now and then to learn to jump into the dance floor. TheIn general, men should invite ladies politely and politely; if it is the relationship between the upper and lower levels, both men and women, subordinates should be the LordInvite the higher ups to dance. When dancing, dance should be dignified, keep body level, straight, straight and steady, avoid frivolityT