某国际商务中心物业管理方案

ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS长春国际商务中心物业管理方案“长春国际商务中心”位于解放大路36号，占地面积约6992平方米，建筑面积达37520平方米。“中心”具备商住两用功能，目前业主入住率已达20以上，业主将房屋用途基本定位于办公用房。永成物业将立足本中心，提供高品质物业服务，树本土化大厦管理品牌，最终达到外拓市场的目的。“永成人”在对本“中心”管理期间，将按以下服务内容及服务标准竭诚为广大业主提供优质的保洁、保安、维修、绿化等各项服务，最终达到业主满意。、服务内容1、本物业房屋建筑及其公共服务设施的使用管理、维修养护、巡视检查及公共消防、机电设备、区内道路管线等公用设施的维修、养护和管理工作。2、大厦平台绿地景观的管理养护。3、电梯的维护以及保养。4、本物业公共部位的清洁卫生和产权人（使用人）日常生活垃圾的处理等环境卫生的管理服务。5、本物业治安秩序、公共秩序的维护工作。6、参与物业竣工交付使用时的验收交接。7、入住管理。8、物业装饰、装修施工监督管理。9、管理本物业内的道路交通，车辆行驶、停放管理。10、物业档案资料的管理。11、为产权人（使用人）提供良好的社区文化生活，定期组织大厦社区文化活动。、服务标准永成物业为国际商务中心业主提供的服务标准基本定位于吉林省写字楼服务等级二级标准。1、基本要求1具有三级以上物业管理资质证书。2建立完善的管理服务制度，并落实到位，按规范签订物业管理合同。ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS23管理人员持有物业管理上岗证。4物业管理人员具有大专以上学历。5对业主档案、收费管理等多方面要实行计算机管理。6实行每天12小时物业服务接待，通过发放业主手册的形式公示服务联系电话6183777或在大堂显著予以公示。7根据业主需要，开展有偿特约服务及代办服务（公示服务项目及收费价目），详见业主手册。8采取恳谈会、电话回访、问卷调查等多种方式，每年与30以上业主作有效沟通，每年对物业服务投诉有效处理率达到95。9大厦统一以水牌的方式明示各办公单位，招牌、广告牌、霓虹灯在楼体外一律不允许设置。10建立较完善的档案管理制度（物业竣工验收档案、设备管理档案、业户资料档案、物业租赁档案、日常管理档案），并落实到位。11配合社区开展必要的文化活动。12建立健全财务管理制度，每年向业主公布一次（或按物业服务协议约定时间）物业管理服务费用的收支状况。13按规定管理、使用专项维修资金。2、房屋管理1按政策规定和业主公约约定，对房屋及配套设施进行管理服务。2房屋外观（包括屋面、天台）完好、整洁，公共楼梯间墙面、地面无污迹、无破损。外墙无乱张贴、乱涂、乱画现象。对违反规划私搭乱建及擅自改变房屋用途现象及时劝告、阻止，报告并协助有关部门依法处理。3空调安装位置统一有序，支架无锈蚀，无安全隐患。4除建筑设计有要求外，不得安装外廊及外凸防盗网和屋顶平台护栏等。5房屋装修符合规定，有小区装修管理制度、装修申请及审批记录、日常巡查记录及验收手续等，对危及房屋结构安全、拆改管线和损害他人利益的现象及时劝止，及时报告有关部门，并协助有关部门处理。6大堂显著位置设小区平面示意图，主要路口设有路标，小区内组团及各栋、单元（门）、户门及公共配套设施场地有明显标志。3、设施设备维修养护ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS长春永成物业管理有限公司YCWY/BWBCHANGCHUPROPERTYYONGCHENGMANAGENEMTCO,LTD资料搜集李冠英QQ87115124QQ群号码5031363331共用配套设备设施良好，运行正常，无事故隐患，保养、检修制度完备，有设备运行记录。2实行24小时报修值班制度，急修报修按下列各项维修内容及时处理，维修回访率达到80。1）电路报修紧急情况5分钟内到达现场修复或提出维修方案，20分钟处理完毕，小修、一般维修15分钟到达现场（或与业主电话协高预约），3小时内处理完毕，大修3日之内予以修复。2）水暖报修紧急情况5分钟电话回复客户，维修人员在10分钟内到达现场。小修、一般维修20分钟到达现场（或与业主电话协商预约），小修30分钟处理完毕，一般3小时内处理完毕。大修与业主协商维修时间，并于3日内予以修复。3）土建报修紧急情况5分钟电话回复客户，维修人员在15分钟内到达现场。小修、一般维修20分钟到达现场（或与业主电话协商预约），小修30分钟内处理完毕，一般维修3小时内处理完毕。大修与业主协商维修时间，并于3日内予以修复。4）门、窗业报修紧急情况5分钟电话回复客户，维修人员在15分钟内到达现场。小修、一般维修20分钟到达现场（或与业主电话协商预约），小修30分钟处理完毕，一般维修3小时内处理完毕。大修与业主协商维修时间，并于3日内予以修复。5）其他报修紧急情况5分钟电话回复客户，维修人员10分钟内到达现场。小修、一般维修20分钟到达现场（或与业主协商预约）。3水、电、电梯等设备运行人员严格执行操作规程及保养规范，消防设备设施完好无损，可随时启用，消防通道畅通，制订消防应急方案，进行消防演练。4道路通畅、路面平整，路面井盖完整无缺，不影响车辆和行人通行，地下车库交通标志规范、齐全。5路灯、楼道灯等公共照明设备完好率95以上，按规定时间定时开关。6维修养护制度健全，并在工作场所明示，工作标准及岗位责任制明确，执行良好。ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS47对设备故障及重大或突发性事件有应急方案和现场处理措施、处理记录。8各设备房卫生整洁，主要设施设备标识清楚齐全，设备房管理制度明确。9具有危及人身安全隐患的设备设施场所、公共场所、场地，要有明显标志和防范措施。10在接到有关部门停水、停电通知后，及时通知用户。11雨水、污水排放井每月检查一次，视情况进行及时清掏，保证排放井通畅。4、确保大厦公共秩序正常，协助公安部门尽量减少大厦内治安案件、刑事案件的发生。1大厦主出入口A、B岗24小时值班。2对大厦重点部位每2小时彻底巡查一次。检查范围防火通道、消防设施设备、管道井门、外来人员、安全隐患、装修巡检。3应对大厦公共娱乐设施、水池、设备房、顶层天台等危险隐患部位，设置安全防范警示标志，并定期巡检。4进出停车场的车辆实施出入证、登记管理，引导车辆有序停放。5进出大厦的装修工、服务人员实施发放临时出入证管理。6对火灾、水浸、电梯困人等突发事件有应急处理预案（每年演练一次）。（7）保证保安员（管理人员）对大厦内装修物业每日巡查2次，对违规操作行为及时予以劝止，对处理不了的问题及时上报公司主管领导。（8）巡逻岗、门岗工作流程白班（4人）1）由队长值监控岗负责对大厦进行全面监控，并对保安员进行调配2）其他3人分别值A号门岗、B号门岗、巡逻岗。每小时换岗一次。夜班（3人）1）2100前分别值A号门岗、B号门岗、监控岗。2）2100后分别值A号门岗、监控岗、巡逻岗。每小时换岗一次。5、卫生保洁服务ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS长春永成物业管理有限公司YCWY/BWBCHANGCHUPROPERTYYONGCHENGMANAGENEMTCO,LTD资料搜集李冠英QQ87115124QQ群号码503136335楼道保洁标准1）电梯轿厢无纸屑、无烟头、无污迹，电梯轨道无杂物。每日至少保洁6次，随时巡洁。2）电梯厅无纸屑、无烟头、无灰尘、无死角，电梯外门无污迹。每日至少保洁2次，随时巡洁。3）楼道无浮灰、无纸屑、无烟头、无垃圾、无死角，楼梯扶手无灰尘，窗台板无明显灰尘。楼道每日清扫1次，每三天拖擦1次，楼梯扶手、窗台、公共设施（管道井门、消火栓、安全疏散指示标志、防火门、地脚线）每日擦拭1次。4）楼道窗玻璃明亮、无污迹，每半月擦拭1次。5）楼道墙壁，每月清洁1次，没有灰尘、蜘蛛网。6）楼道公用照明灯，每月清洁1次，没有灰尘。7）楼道内垃圾每日清理1次，视情况可每日清理2次，垃圾箱无溢满现象，每半月清洗1次。大堂保洁标准1）大堂地面光亮，可映出物体轮廓，目视无脚印，每天拖擦4次，随时巡洁；2）玻璃、门窗洁净，无污迹、水迹、手印，每周擦拭1次，随时巡洁；3）花木无灰尘，每日喷擦1次，；4）卫生间无异味，洗手盆无污迹，地面保持洁净、无水迹，每日保洁2次，30分钟巡洁1次；5）墙面、廊柱每2天彻底擦拭1次，每天随时巡洁，无污点、无污迹、无浮灰；6）窗台板，每天擦拭1次，光亮、无浮灰、无污点、无污迹，随时巡洁；7）其它共用设施、娱乐设施每天擦拭1次，洁净、无灰尘，随时巡洁。外围保洁标准1）楼梯无垃圾、无烟头、无纸屑、无杂物、无浮灰，每日拖擦2次2）楼梯扶手、三楼铁艺围栏雕花无浮灰，每日擦拭2次3）二楼平台无垃圾、烟头、纸屑、杂物，无浮土，每3日拖擦1次4）二楼铁艺围栏雕花、扶手无浮灰，水泥墙台板无浮灰，每日擦拭1次ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS65）休闲亭、坐椅、路灯表面无浮灰，每日擦拭1次6）绿化带，无垃圾、烟头等杂物。每日巡视至少2次7）路灯灯泡每月清洁1次（需断电后，踩扶梯，二人合作完成）。建立消杀工作管理制度，定期开展消杀工作，每半年1次投放消杀药物，有效控制鼠、蟑、蝇、蚊等害虫孳生，保证大厦整体环境。6、绿化管理及养护1花草树木无枯死，发现死树，必须在半月内清除，并适时补种。4绿篱超过平齐线时应进行修剪，绿篱根部无死枝枯叶及杂物，清除修剪废弃物。5造型树木应根据树木品种和生长情况，及时修剪整形，观赏效果良好。6根据气候状况和季节，适时组织浇灌、施肥和松土，花草树木长势良好。7适时组织防冻保暖、防沙，预防病虫害。8绿地应设有宣传牌，提示人们爱护绿地。、保证服务品质措施1、建立完善制度并贯彻实施，使物业管理服务有章可循，各岗位工作人员能够按公司规章制度办事，并严格按照作业规程标准为业主提供各项服务。从服务品质、人员素质体现“永成”特色。各规章制度及作业规程详见附件（附件1保安员标准作业规程；附件2保洁员标准作业规程；附件3维修技工标准作业规程；附件4客户服务标准作业规程；附件5员工手册；附件6各岗位职责）。2、加强物业员工培训工作。尤其对新聘用的员工，首先培训岗位技能，同时灌输永成物业精神，明确员工行为规范，新聘用的员工要求在一周内熟悉公司精神及员工行为规范，两周内熟悉本岗位职能及作业标准，三周内能够按公司要求独立完成本岗位工作。3、加强对物业服务质量的督导。制定并执行周检、月检、抽捡制度。4、合理配备管理、服务人员。物业公司为确保按上述标准为大厦业主提供各项服务，应合理配置如下人员1）管理人员共配备3人。经理1人，主抓全面工作；客服主管1人，负责物业服务费用收缴、维修、保安、保洁、装修、入住、食堂管理等全面工作；行政内勤1人，负责业主档案管理、业主报修接待、物业管理相关法律法规搜集、各项规章制度、文件草拟、员工考勤、员工工资等。ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS长春永成物业管理有限公司YCWY/BWBCHANGCHUPROPERTYYONGCHENGMANAGENEMTCO,LTD资料搜集李冠英QQ87115124QQ群号码5031363372）保安队人员编制共设7人（车场除外）其中队长1人，保安员6人。共设4个岗位分别为监控岗，巡逻岗，A号门岗，B号门岗。实施两班倒工作制白班（7301800）夜班（1800730）3）维修班4人，24小时倒班制，水工2人，电工2人。4）保洁班人员编制共设6人。楼道3人，外围1人，大堂2人。5）食堂2人。厨师1人，帮厨1人（兼办公室保洁）。6）地下车库管理员1人。7）人员配置图5、实施互动式管理模式。管理人员、保洁、保安、维修人员在做好本职工作的同时，发现其他岗位存在举手可及的小问题应及时予以处理。1、员工在大厦内行走时发现地面有纸片、烟头等垃圾，应立即拾起放入垃圾筒内，大范围或不能处理的垃圾应及时通知保洁员或上级主管领导；2、员工在大厦内发现可疑人员应及时通知保安进行盘查处理；物业经理1人行