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上海 人力 资源管理 三级 英语 题目

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一、英汉互译（每题2分，共30分） 1.Apprenticeship：学徒 2.Careersupport：职业支持 3.Outsourcing：外包 4.Database：数据库 5.Employeeempowerment：员工授权 6.Goals：目标 7.Humanresourceinformationsystem(HRIS)：人力资源信息系统 8.Jobrotation：岗位轮换 9.Learningorganization：学习性组织 10.Psychologicalcontract：心理契约 11.薪资调查： Salarysurvey 12.任务分析： Taskanalysis 13.招募： Recruit 14.绩效管理： Performancemanagement 15.工作丰富化： jobenrichment 二、选词填空（每题2分，共20分） A. feedbackB. benchmarkingC. rewardsD. HumanresourcemanagementE. benefit F. on-the-jobG.performanceH. downsizingI.DirectcostJ.output 1.referstothepracticesandpoliciesyouneedtocarryoutthepeopleorpersonnelaspectsofyourmanagementjob. 2.LaborturnoverratesprovideavaluablemeansoftheeffectivenessofHRpoliciesandpracticesinorganizations. 3.Laborturnover canbecostly.ofrecruitingandtrainingreplacementsshouldbeconsidered. 4.Businessprocessre-engineeringtechniquesaredeployedasinstrumentsfor. 5.Evaluationsalsofulfillthepurposeofprovidingtoemployeesonhowtheorganizationviewstheirperformance. 6.Theofthejobanalysisshouldbeatrainingorlearningspecification. 7.Coachingisapersonal techniquedesignedtodevelopindividualskills,knowledge,andattitudes. 8.Extrinsicincludedirectcompensation,indirectcompensation,andnonfinancialrewards. 9.Flexiblebenefitsallowemployeestopickandchoosefromamongamenuof options. 10.Chinaseconomicreformershaveusedmaterialincentivesinordertostimulate. 三、单项选择（每题2分，共20分） 1.Theprocessofhelpingredundantemployeestofindotherworkorstartnew careersis. A. replacement C. release B. outplacement D. downsizing 2.focustheevaluatorsattentiononthosebehaviorsthatarekeyinmakingthedifferencebetweenexecutingajobeffectivelyorineffectively. A.Thegrouporderranking B.Writtenessay C.Theindividualranking D.Criticalincidents 3.Theplanshouldincludeplansforattractinggoodcandidatesbyensuringthattheorganizationwillbecomeanemployerofchoice. A.outplacement C.recruitment B.evaluation D.training 4.Organizationalandcorporateplansindicatethedirectioninwhichtheorganizationisgoing. A. goals C. result B. resource D. process 5.aimstobroadenexperiencebymovingpeoplefromjobtojobordepartmenttodepartment. A.Jobanalysis C.Job satisfaction B. Jobrotation D. Jobinvolvement 6..HRplanningis. A. atechniquethatidentifiesthecriticalaspectsofajob B.theprocessofdeterminingthehumanresourcesrequiredbytheorganizationtoachieveitsstrategicgoals C.theprocessofsettingmajororganizationalobjectivesanddevelopingcomprehensiveplanstoachievetheseobjectives D.theprocessofdeterminingtheprimarydirectionofthefirm 7.Careerdevelopmentprogramsbenefitorganizationsinallofthefollowingwaysexcept. A. Givingmanagersmorecontrolovertheirsubordinates B. Givingmanagersincreasedskillinmanagingtheirowncareers C. Providinggreaterretentionofvaluedemployees D. Givinganincreasedunderstandingoftheorganization 8.Theareafromwhichemployersobtaincertaintypesofworkersisknownasthe. A.labormarket C.recruitingarea B.region D.supplyregion 9.Asetofstandardsofacceptableconductandmoraljudgmentisknownas. A.morales C.rules B.ethics D.legislation 10.Hiringsomeoneoutsidethecompanytoperformtasksthatcouldbedoneinternallyisknownas. A.outplacement C.outsourcing B.contracting D.employeeleasing 四、阅读理解（每题3分，共30分） （一） Thecontextforobtainingthepeoplerequiredwillbethelabormarketsinwhichtheorganizationisoperatingwhichare: 1.Theinternallabormarket-thestocksandflowsofpeoplewithintheorganizationwhocanbepromoted,trained,orre-deployedtomeetfutureneeds. 2.Theexternallabormarker-theexternallocal,regional,nationalandinternationalmarketsfromwhichdifferentsortsofpeoplecanberecruited. There areusuallyanumberofmarkets,andthelaborsupplyinthesemarketsmayvaryconsiderably. Likelyshortageswillneedtobeidentifiedsothatstepscanbetakentodealwiththem,forexamplebydevelopingamoreattractiveemploymentproposition. Aspartofthehumanresourceplanningprocess,anorganizationmayhavetoformulatemakeorbuypolicydecisions.Amakepolicymeansthatorganizationpreferstorecruitpeopleatajuniorlevelorastrainee,andrelymainlyonpromotionfromwithinandtrainingprogramstomeetfutureneeds.Abuypolicymeansthatmorereliancewillbeplacedonrecruitingfromoutside-bringingfreshbloodintotheorganization. Inpractice,organizationstendtomixthetwochoicestogethertovaryingdegrees,dependingonthesituationofthefirmandthetypeofpeopleinvolves.Ahighlyentrepreneurialcompanyoperatingintheturbulentconditions,oronewhichhasjuststartedup,willprobablyrelyalmostentirelyonexternalrecruitment.Whendealingwithknowledgeworkers,theremaybelittlechoice-theytendtobemuchmoremobile,andresourcingstrategymayhavetorecognizethatexternalrecruitmentwillbethemainsourceofsupply.Managementconsultanciestypicallyfallintothiscategory.Firmswhichcanpredictpeoplerequirementsfairlyand accuratelymayrelymoreondevelopingtheirownstaffoncetheyhavebeenrecruited. 1.Amakepolicymeansthatorganizationpreferstopromotepeoplefrom. A.regionallabormarket C.internallabormarket B.nationallabormarket D.internationallabormarket 2.Accordingtothepassge,managementconsultancies. A. arelessmobilethanpeopleatajuniorlevel B. shouldberecruitedfromexternallabormarket C. shouldbepromotedfromwithintheorganization D. arenotknowledgeworkers 3.Ifafirmcanpredictpeoplerequirementsfairlyaccurately,itmaynot. A. developtheirownstaff B. formulatetrainingprograms C. promotepeoplefromwithintheorganization D. relymoreonrecruitingfromoutside 4.Makeorbuypolicydecisionisapartof. A. humanresourceplanning C. performanceappraisal B. traininganddevelopment D. jobanalysis 5.Thebesttitleofthispassageis. A. Theorganizationalcontextofhumanresourceplanning B. Aimsofhumanresourceplanning C. Thelabormarketcontextforhumanresourceplanning D. Limitationsofhumanresourceplanning （二） Wlaters(1983)identifiesninesourcesofinformationwhichhelptoidentifytrainingpriorities.Theseare: 1.Organizationalgoalsandcorporateplanswhichindicatethedirectioninwhichtheorganizationisgoingand,therefore,majortrainingpriorities. 2.Humanresourceandsuccessionplanningwhichprovidesinformationonfutureskillrequirementsandmanagementtrainingneeds. 3.Personnelstatisticson,forexample,laborturnover,whichhighlightHRissueswhichmightbeaddressedbytraining. 4.Exitinterviewswhichmightsuggestdeficienciesintrainingarrangements. 5.Consultationwithseniormanagerswhichobtainsopinionsontrainingneedsfromkeydecisionmakers. 6.Dataonproductivity,qualityandperformancewhichshowwherethereareanygapsbetweenexpectationsandresultsornegativetrends,andthereforesuggesttrainingneeds. 7.Departmentallayoutchangeswhichprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds. 8.Managementrequestsfortrainingwhichsetoutperceivedneeds. 9.Knowledgeoffinancialplanswhichdeterminewhetherthefundswillbeavailablefortraining,andmayencouragefreshapproachesifresourcesarelimited. TwoothersourcesnotdirectlymentionedbyWaltersareplansforintroducingnewtechnologyordevelopingITsystems,andmarketingplanswhichindicatewherenewskillsarerequiredtomarketnewproductsorservices,usedifferentsellingtechniquesoroperateinnewterritories. 1.AccordingtoWalters,is(are)majortrainingpriorities. A.humanresourceandsuccessionplanning B.personnelstatistics C.exitinterviews D.organizationalgoalsandcorporateplans 2.Humanresourceandsuccessionplanningprovidesinformationon. A.thedirectioninwhichtheorganizationisgoing B.futureskillrequirementsandmanagementtrainingneeds C.deficienciesintrainingarrangements D.anygapsbetweenexpectationsandresultsornegativetrends 3.ThefollowingsourcesofinformationwhichhelptoidentifytrainingprioritiesarementionedbyWlatersexcept. A.marketingplans B.departmentallayoutchanges C.dataonproductivity,qualityandperformance D.consultationwithseniormanagers 4.Accordingtothepassage, thefollowingstatementsaretrueexcept. A.Departmentallayoutchangesprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds. B.ExitinterviewshighlightHRissueswhichmightbeaddressedbytraining. C.Dataonproductivity,qualityandperformanceshowwherethereareanygapsbetweenexpectationsandresultsornegativetrends. D.Marketingplansindicatewherenewskillsarerequiredtomarketnewproductsorservices. 5.Themaintopicaboutthispassageisillustrating. A.sourcesofinformationwhichprovideinformationonmanagementtrainingneeds B.sourcesofinformationofmajortrainingpriorities C.sourcesofinformationwhichhelptoidentifytrainingpriorities D.sourcesofinformationwhichprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds. 答案 一、Answer: 1.学徒制2.职业支持3.外包4.数据库5.员工授权6.目标7.人力资源信息系统8.工作轮换 9.学习型组织10.心理契约 11.Wageandsalarysurvey12.Taskanalysis13.Recruitment14.Performancemanagement 15.Jobenrichment 二、Answer: 1.D2.B3.I4.H5.A6.J7.F8.C9.E10.G 三、Answer: 1.B2.D3.C.4.A5.B.6.B.7.A8.A9.B10.C 四、Answer: 1.C2.B3.D4.A5.C 1.D2.B3.A4.B5.C

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