秘书英语：Unit 1.doc

Unit 1 How does one become a secretary?本单元教学要求：1 掌握秘书工作性质、写求职信的要领2 了解求职过程3 熟悉面试形式和准备面试的要领Section 1 Being interviewed一、背景知识面试主要是主考人员通过与应试者直接交谈的方式来考查其是否具备所报考职位应有的才能和某些素质，考查应试者的口头表达能力与交往能力，观察其举止、仪表与气质等。所谈的多是关于应试者的经历、兴趣、求职动机以及有关的政治、经济、文化、社会等问题。面试的形式主要有两种，一种是个别面试，另一种是分组面试。在面试中，一般需要掌握3个原则：实事求是，随机应变，自圆其说。另外，在面试中，要自始至终保持自信，但不要过度。二、课前提问：1What is an interview? 2Why is it done?3Do you think it necessary? Why or why not?4What questions do you like to ask if you were an interviewer? And why are they?5What is an ideal job?6 What impression do you try to give in an interview?三、语言学习1.How do you do? 你好；你好吗？（初次见面时的问候用语）。 “Mary, I want you to meet my friend Fred. Fred, this is my wife, Mary.” “玛丽，2.见见我的朋友弗雷德。弗雷德，这是我爱人，玛丽。”5.regarding （亦作： as regards）介词 关于：I wrote a letter regarding my daughters school examinations. 我写了一封关于我女儿学校考试的信。regarding the future of reform关于改革的前途6.to be happy that 对 感到高兴Im very happy that your health is showing signs of improvement. 看到你的健康状况显出好转的迹象, 我（感到）非常高兴。 也可be happy to do sth: I am happy to be of service. 很愿意提供帮助。辨析 glad, happy, cheerful这三个形容词的一般含义是“高兴的”。glad是礼貌待人中用来表示“高兴的”惯用词。在这个意义上，glad与happy很难说有多大差别。如：I was glad to receive your letter and I am equally happy to be writing back to you again. Im glad to have seen you. 结识了你很高兴。（告别时时用语）但是happy的内涵是“满足”Well be very happy to accept your kind invitation. 能接到你友好的邀请信我们将非常高兴。They are now leading a very happy life. 他们现在过着幸福的生活。Happy New Year!新年快乐！；cheerful表示比较强烈的快乐感情，而且这种感情的流露是自然的，或情不自禁的This festival is a cheerful occasion. 这个节日是个欢乐的时节。Though they are running out of food and drink, the men are cheerful. 虽然他们的食物和饮料就要用完了，但是他们很高兴。7.apply for 申请；请求：He will apply for the job today.他今天申请担任那个职务。8.team up with 口语与.合作;协作： Very soon I found some other people to team up with and we began to write songs.不9.久我找到其他几个人合作，10.我们又开始创作歌曲了。He preferred to go into business alone rater than to team up with anyone else. 他情愿独自经商，而11.不12.愿与任何或。13.to be confident of （名词）/ that （从句） .深信;确信；对. 满怀信心：She is confident that she will win the race/she is confident of winning the race.她确信赛跑会获胜。15.settle down安顿下来；有固定的住处和工作：He is now married and settles down. 她现在结婚安顿下来了。16.四、参考答案1. Restudy the dialogue and briefly answer the questions about it:1) Who is giving an interview to Miss Zhang? Chu Tianshu, the personnel manager is giving an interview to Miss Zhang.2) How does Miss Zhang know that Far East Trade Company is looking for a secretary? Miss Zhang knows that the company is looking for a secretary from their advertisement.3) What is Miss Zhangs experience relating to office work? Miss Zhangs experience relating to office work is that she had a parttime job for three months at Far East Trading Company as a secretary.4) How does Miss Zhang introduce herself to the personnel manager? Miss Zhang said, “I was born in 1979. I live in Beijing. I graduated from Beijing No. 4 Middle School in 1997. Then I went to Beihua University and studied Secretarial Management and graduated just last year.”5) What will be Miss Zhangs main duties if she gets this position as a secretary? If she gets this position as a secretary, Miss Zhangs main duties will be to assist her superior in his or her daily routine, deal with correspondence and team up with people in the office for a smooth operation.6) According to Miss Zhang, why does she choose to apply for this position? According to Miss Zhang, she chooses to apply for this position because working here would be very challenging. And for her the most important thing is to find work where she can meet with and deal with people from other cultures. 2. Complete the following dialogue and look at the disc for a suggested version of each and listen to its recording.A: Weve been looking over your application. I see youve got several years experience in secretarial work. May I know what has made you decide to apply for a position here? (你为什么决定来申请这份工作？)B: I worked as a junior secretary. My responsibilities include typing, filing, answering telephone (我的职责包括打字，归档，接电话) and such routine office work. I feel Im ready for a more challenging position.A: Thats why you want to have a change I suppose.B: Yes, I want to move ahead. I understand youre looking for an executive secretary (你们正在招行政秘书。)Ive completed a secretary training course including Business Communication, Accounting, Bookkeeping etc. This year Im taking Advanced Secretary Practice. I hope such a training will help me in my career.A: I believe it will. As a secretary here, youll assist me in my daily routine, dealing with correspondence (协助我处理日常事务，处理函件)and so on. You mentioned youre taking an Advanced Secretary Practice course. Did you find anything impressive in the course?B: The course has been very helpful. Its acquainted me with many new methods of working. And with this course I am more confident that I am able to handle the office routine. (我更自信我有能力处理好办公室日常工作)3. Translate the following sentences into Chinese and look at the disc for a suggested version of each.1) 我很高兴能有机会参加面试。I am very happy that I have the chance for this personal interview.2) 我曾经在远东贸易公司兼职当过三个月人事助理。I had a part-time job for three months at New Oriental Company as personnel assistant.3) 作为一名秘书我经常要跟来自其它文化的人们打交道As a secretary I usually need to deal with people from other cultures.4) 我的计划就是成为一名成功的秘书因为在这方面我有训练有素。My plan is to become a successful secretary because I have been well trained for this.5) 秘书作为团队一员要与同事协作高效地工作。A secretary must team up with other collogues for a smooth operation to maximize working efficiency.6) 我想问一下该公司的工资和福利是怎么样的。I want to ask about the salary and benefits in the company.五、课文译文第一部分A: 请进，我是人事经理楚天舒。你好。B: 我叫张一。你好。A: 请坐。B: 谢谢。A: 你对我们所登广告的信我们已经收到了。我想和你谈谈你应聘这个职位的条件。B: 好的。我很高兴能得到这个面试机会。A: 能请你介绍一下你自己吗？B: 我1986年出生。住在北京。2002年从北京四中毕业。接着在北华大学秘书管理系学习，去年刚毕业。A: 你有相关的办公室工作经验吗？B: 有，我曾经在远东贸易公司兼职当过三个月秘书。A: 哦，是吗？B: 是的，那是一段很有意思的经历。A: 你的主要职责是什么？B: 主要是打字和接电话。A: 很好。但你知道，实际上我们要招聘的是一位双语秘书。你能说说你为什么来我们公司应聘秘书的职位。B: 嗯，我想你们公司在北京声誉很好，而且这工作有挑战性。就我自己来说，最重要的是找到一份能跟来自其它文化的人们打交道的工作。作为中国人，这似乎是我能做到的最令人兴奋的事。而且，我觉得我随时可以接受一个富有挑战性的职位。A: 我明白了。很好。在这儿当秘书，你会协助我处理日常事务，处理函件，并与办公室的人员合作顺利完成工作。你对日常事务有什么看法？B: 秘书工作往往就是些日常事务。我自信我有能力处理好办公室日常工作。我在这方面有过充分的训练。A: 你是怎么理解“与上司共事”这一新理念的。B: “与上司共事”意味着作为团队一员要与上司协作达到最高的工作效率。我认为这同时也意味着秘书和上司要相互尊重。A: 你有什么爱好吗？你在闲暇时间都做些什么？嗯，我喜欢看书，听音乐，特别是中国民歌。我也练书法，很喜欢书法。A: 你对你的将来有什么计划吗？B: 我的计划就是成为一名成功的秘书。A: 你会很快结婚生孩子吗？B: 我想我四年内不会要小孩的。A: 是吗.你有什么关于公司的问题要问吗？B: 有，我想问问工资是怎样算的。A: 嗯，所有新招来的办公室人员都是每月人民币1500元。然后，过了培训期，就会给你新的任命。像你这样的有可能被任命到一个更高的职位，你也会拿到更高的月工资。B: 其他的福利如何呢？所有的雇员都享受健康保险，还有其他的许多福利。我想大多数福利在我们的简介材料中都有介绍。你拿到了吗？B: 有了，谢谢。A: 还有其他问题吗？B: 没有了。非常感谢你给我这个机会。A: 不客气。下周我们就会通知你面试的结果。很高兴你能来。再见，张小姐。B: 再见。六、课文录音全文A: Come in, please. My name is Chu Tianshu, the personnel manager. How do you do? B: Im ZhangYi. How do you do?A: Please have a seat.B: Thank you. A: We have received your letter in answer to our advertisement. I would like to talk with you regarding your qualifications for this position.B: Yes, sir. I am very happy that I have the chance to interview with your company.A: Could you tell me a little bit about yourself, please?B: I was born in 1986. I live in Beijing. I graduated from Beijing No. 4 Middle School in 2002. Then I went to Beihua University and studied Secretarial Management and graduated just last year.A: Do you have any experience in office work?B: Yes, I had a parttime job for three months at Far East Trading Company as a secretary.A: Oh, really?B: Yes, it was a very interesting experience.A: What was your main responsibility?B: Mostly typing and answering the phones.What has made you decide to apply for a position as a secretary here?B: Well, I think your company has an excellent reputation in Beijing and working here would be very challenging. And for me the most important thing is to find work where I can meet with and deal with people from other cultures. As a Chinese, this seems to be the most exciting thing I can do. Besides, I feel I am ready for a challenging position.A: I see. Great. As a secretary here, you will assist your superior in his or her daily routine, deal with correspondence and team up with people in the office for a smooth operation. How do you feel about routine work?B: A secretarys work is often routine work. Im confident that I will be able to handle the office routine. Ive been well trained for this.A: What do you think of the new idea “to work with the boss”?B: “To work with the boss” means to work as a team-member with the boss in order to maximize efficiency. I believe it also means that the secretary and the boss have a mutual respect for each other. A: What are your hobbies? What do you like to do in your spare time?B: Well, I like reading, and listening to music, especially Chinese folk songs. I practice calligraphy and I like it very much.A: What are your plans for the future?B: My plan is just to become a successful secretary.A: Any plans on settling down and starting a family?B: I dont think I will have a baby within the next four years, if thats what you mean.A: Good. Now do you have any questions youd like to ask me about this company?B: Yes, Id like to ask about the salary. How is it determined?A: Well, all new clerical employees begin at a standard salary of 1,500 yuan per month. Then, after the training period, you are given an assignment. Someone like you may be given a higher-ranking assignment, and then you would get a higher monthly salary.B: What about other benefits?A: All employees must join the health insurance program, and there are many other benefits. I think most of them are explained in our brochure. Have you got a copy?B: Yes, I have. Thank you. A: Any more questions?B: No. Thank you very much for giving me this opportunity to interview with you. A: Youre welcome. Well keep you informed of the result of the interviews sometime next week. Thank you for coming. Good bye, Miss Zhang.B: Good bye.Section 2 Preparing an interview一、背景知识面试是公司或企业了解应聘者对工作的态度以及身在社会中一些必备常识的最好方法。面试时的每个细小行为都能说明一个人的素质和修养，所谓“于细微之处见真情”。因而，面试前，要做好充分的准备工作，做到知己知彼，胸有成竹。首先，要收集相关公司的规模、创立年代、总公司所在地、公司有哪些产品、产品的市场定位和占有率、主要客户等，要做到对其了如指掌。在做出针对性的研究后，准备好一份可能从事的、有创建性的工作方案，就该产业之趋势走向提供较深入的见解和分析，其中最主要的是要表明能为公司做什么，将为公司带来怎样的效益。第二，准备一套正式服装，在穿戴上要体现出求职者对所申请职位的理解程度。第三，要熟知所选职业的行为规范，并作适当练习。二、课前提问1 Why do you have to prepare for a job interview?2 Is it necessary to make some preparations for job-interviews?3 How do you prepare for job-interviews?4 What should you do first to prepare for job-interviews?5 What is important when preparing for a job interview?6 What questions might you be asked in a job interview?三、语言学习3. after all 副词毕竟: You should forgive him for his forgetfulness; after all, he is over seventy. 你应该原谅他的健忘症，毕竟他已经七十多岁了。You should be charitable with him; he is a child after all. 你应该对他宽容些，毕竟他还是个孩子。4. worth 形容词值得的be worth + n.: The house is worth a lot of money.这栋房子值很多钱。The scheme is well worth a try. 这个计画倒值得一试.be worth + doing: Whatever is worth doing at all is worth doing well.任何值得做的事就值得做好。Its such a small point that its hardly worth troubling about. 这个问题很小, 不值得研究.名词价值：Whats the old man worth? 这个老先生的财产值多少钱?10. prepare for为做准备: Prepare yourself for a nasty shock! 有件令人十分震惊的事, 你要有所准备! She was prepared for anything to happen. 她已准备好应付一切.11. look in顺便看看：Look in the TV guide to see whats on. 看看电视节目表上有什么节目?12. jot down（快速）写下来：Let me jot down your telephone number so that I can call you later.让我记下你的号码，以后好打电话给你。Jot down his license number.记下那个人的牌照号码！13. regardless of介词不管，不顾：He continued speaking, regardless of my feelings on the matter.他不顾及我在此事上的感情继续往下说。All our proposals were rejected, regardless of their merits. 我们所有的建议都遭到拒绝，不管这些建议的价值如何。14. count 动词算数，重要: Knowledge without common sense counts for little.光有学问而无常识，则这种学问无甚价值。15. be suitable for适合：These films are suitable for adults only.这些电影只适宜成人观看。She is suitable for the job.她适合做这项工作。16. end up告终，结束：If you do that, youll end up with egg on your face.你要是做那件事，必将以耻辱告终。You could end up running this company if you play your cards right.你要是处理得当, 到头来这个公司能归你掌管。四、参考答案III. Further Exercises1. Restudy the passage and briefly answer the questions about it.1) What is the correct attitude towards a job interview? Treat a job interview in the same way that you treat a negotiation.2) Why is a job interview not a one-sided affair? Because both the interviewee and the prospective employer are selling something. 3) Besides your appearance what is also important to make a good first impression? Your body language is also important to make a good first impression. 4) Is it wise to give only “yes” or “no” answer to questions? No, it isnt. It is not it wise to give only “yes” or “no” answer to questions.5) What should you do to answer the tricky questions about your personal life? You dont need to lie; just sell yourself in the best light.6) Which aspect of your demeanor(行为、风度) may finally attract the interviewer in a job interview? Your interest in the nature of the company and how it runs may well end up being your big selling point.2. Complete the following sentences with prepositions and adverbs and look at the disc for a suggested version of each and listen to its recording.1) Besides care for personal appearance, you should pay close attention to your manner of speaking.2) Find out what makes you suitable for the job you are applying for.3) Be on the lookout for those words that will put the interviewers off.4) To stick to the point is something an interviewee should do as well.5) She can always see the bright side, regardless of how difficult the situation is.3. Write out the right form of the given verb for each blank and look at the disc for a suggested version of each and listen to its recording. To be (be) successful in a job interview, you should demonstrate certain personal and professional qualities. You need to create a good image in the limited (limit) time available, usually from 30 to 45 minutes. Furthermore, you must make a positive impression which the interviewer will remember (remember) while he interviews (interview) other applicants. At all times, you should present your most outstanding qualities during an interview to attract (attract) the interviewer. You should, for example, take care to appear (appear) tidy and modestly dressed, avoiding (avoid) the extremes of too elaborate or too casual clothes. On the positive side, clothes may be a good leveler, putting (put) you on a par with other applicants and requiring (require) the interviewer to consider more important qualification. On the other hand, clothes which are (be) too informal may convey the impression that you are not serious about the job or that you may be casual about your work as well as your dress.五、课文参考译文准备面试应聘面试最关键的一点是面试不是单向的。你可以像看待一席谈判那样来看待它。毕竟，你和你未来的雇主都在推销。如果你抱着一种“什么工作都行”的态度去面试，面试官很快就会觉察到。即使这个工作很好，你不会得到它。你应该象准备谈判那样来准备你的面试。尽你所能找出关于该公司和要面试你的人的一切资料。别不知不觉被抓住。可以上网去看看该公司的网站。把它和它的竟争者作比较。或者，查查黄页或贸易杂志看看它如何做广告。至少找出一点应聘部门的资料以便于提问题。考虑并记下你的长处和摆在面前的机会。不论失业率有多高，也不管你目前的工作有多么不如意，能看到事物积极的方面是明智的。如果你在某个领域没有或只有极少的经验，考虑你在相近领域的能力。花点时间试着想想该公司可能会聘用什么类型的雇员，还有你应聘这份工作的优势。第一印象是很重要的，因此要外表好看还要感觉良好。应该选择让自己很自信的服装。找出什么服装可能会使面试官反感。确保你能提前到达面试的地方。据我们所了解到的几家招聘机构称，应聘人不但要重视个人形象还应该注意他们的身势语言。在面试过程中要镇静不应太过紧张。要正视面试官并采用与他们相似的身势语言。应微笑，放松，热情，并且自信。但是要记住自信并不是要咄咄逼人。别对每个问题都只回答“是”或“不是”。应把每个问题都看作是证明你合适这份工作的机会，但是记住回答要中肯。问到你的爱好时，集体的和个人的活动都要列举一些。回答有关你私人生活的棘手问题时一定要小心。你没必要撒谎，从你最好的角度展现你自己。这也是面试官需要做到的一点。你有权决定你是否想在这个公司工作。另外，你对该公司性质和如何经营的兴趣可能最终将成为你最大的卖点。六、课文录音全文The first thing to remember when you go for a job interview is that this is not a one-sided affair. You can treat it the same way that you treat a negotiation. After all, both you and the prospective employer are selling something. If you approach an interview with the attitude “any job will do”, the interviewer will recognize that immediately. If the job is worth anything, you wont get it.You should prepare yourself for an interview just as you would do for a negotiation. Find out as much as you can about the company and the person who is to interview you. Dont be caught by surprise. Go to the internet and look at the companys website. Compare it with that of its competitors. Alternatively, look in the Yellow Pages or trade magazines to see how they advertise themselves. Make enquiries at the Chamber of Commerce and other relevant organizations. Find out at least a little about the sector so that you can ask interesting questions.Think of and jot down your strengths and the opportunities that lie ahead. No matter how high the unemployment rate is and regardless of how miserable you are in your current job, its always an advantage to see things in a positive light. If you have little or no experience in a particular area, consider your capabilities in a similar area. Spend some time trying to imagine what type of employee the company is looking for and what makes you suitable for the job being advertised.First impressions count, so look good and feel good before you go. Choose clothes that make you feel confident. Find out what clothes may put the interviewer off. Ensure you arrive at the interview with time to spare. According to more than one recruitment agency we spoke to, interviewees must understand the importance not only of their personal appearance, but also of their body language. During the interview breathe calmly and try not to appear too nervous. Look the interviewer in the eye and adopt similar body language to theirs. Smile and look relaxed, enthusiastic and assertive. Remember one thing, though, assertive does not mean aggressive.Dont just answer “yes” or “no” to questions. Treat every question as an opportunity to demonstrat